The Buena Park Grand Hotel & Suites

Hotels
6.2 (1587 reviews)
7762 Beach Boulevard , Buena Park , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Close walk to attractions
Good location for theme parks
Cons:
Outdated facilities
Cleanliness issues
Maintenance problems
Value for price paid

Categories

Cleanliness
4.66
Numerous complaints about cleanliness, including mold, stains, and bugs.
Service
8.13
Staff was friendly and accommodating, but issues with maintenance reported.
Location
8.67
Great proximity to Knott’s Berry Farm and restaurants, as mentioned positively.
Room Quality
5.62
Multiple issues noted regarding outdated and broken facilities.
Amenities
5.65
Limited amenities; no breakfast offered.
Value for Money
4.61
Guests felt the price did not match the quality and condition of the hotel.
Food and Beverage
5.66
Breakfast options were insufficient and not appealing.
Overall Experience
6.63
Mixed feelings about the stay; some positive aspects, but significant issues overshadowed the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:00

Property Description

Luxurious Accommodations - The Buena Park Grand Hotel & Suites offers comfortable rooms equipped with a cable TV, free Wi-Fi, a microwave, and a small fridge. Guests can also enjoy complimentary toiletries during their stay.

Relaxation and Recreation - The hotel features a range of amenities for guests to unwind and have fun. From a well-equipped gym to an outdoor pool and a hot tub, there are plenty of options to relax. The furnished sun patio is perfect for soaking up some sun.

Convenient Location - Located just 20 minutes away from Disneyland and 1 mile from Buena Park Mall, the hotel's prime location makes it easy for guests to explore the area's top attractions and shopping destinations.

Book your stay at the Buena Park Grand Hotel & Suites now for a delightful and convenient experience.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Please note: a credit card for incidentals is needed upon check-in. No cash is accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 1587 reviews
Cleanliness: 4.66
Service: 8.13
Location: 8.67
Room Quality: 5.62
Amenities: 5.65
Value for Money: 4.61
Food and Beverage: 5.66
Overall Experience: 6.63
Y
Yadira • couple • us
1
got charged 3 times and they haven’t returned my deposit and the hotel was in perfect condition
Pros:

nothing.

Cons:

everything

2026-02-13 • via Nuitee
A
angel • couple • us
5
Cons:

The staff and I stayed here couple times and never got charged for parking now it’s 50$

2026-01-27 • via Nuitee
G
Garcia • family_with_children • us
1
Will never stay here again
Pros:

Only how spacious the room was

Cons:

Nothing was cleaned the tvs did not work showers ran slow water ,toilets not working ,room smells like chemicals ,no extra keys ,no extra pillows , wall and floors dirty and dressers in bad working order ! Bad service for breakfast time

2026-01-26 • via Nuitee
Y
Yvonne • couple • us
10
2026-01-25 • via Nuitee
S
Shaunna • couple • us
10
The most bang for your buck
Pros:

It was so comfy and the staff were great! On top of being centrally located. I will definitely be heading back

Cons:

N/a

2026-01-25 • via Nuitee
A
Arbello • solo_traveller • us
3
2026-01-25 • via Nuitee
L
Luke • family_with_children • us
1
Don’t stay here and it’s past its prime, way past
Pros:

Location

Cons:

The hotel was gross, definitely passed its prime, the covers were coming off of the couch cushions, the floors were separating, the place looks very worn out and the whole place smells like weed.

2026-01-20 • via Nuitee
O
Omar • family_with_children • us
10
2026-01-20 • via Nuitee
T
Tawny • extended_group • us
1
Should of stayed somewhere else
Pros:

Upon arrival, the first room we were given had no working lights in the front area of the suite, a strong musty odor, and visible mold in the bathroom. The furniture was corroded and extremely worn. The toilet appeared as if it hadn’t been used or maintained in a very long time—it was heavily corroded and would not flush unless we physically opened the back of the tank.
We reported these issues immediately. A staff member attempted to fix the toilet and lights for nearly an hour, butI couldn't fix it This resulted in us having to switch rooms, which became another hour-long ordeal.
The second room was slightly better only in that the lights worked. However, the room also had a strong odor, stains on the bedding, and stains on the walls. The condition of the property overall was alarming—many of the window blinds throughout the building were broken or removed entirely, with boards covering door areas. The jacuzzi water was green, the fountains didn't run at all contained old, moldy water, and the property looked neglected and deserted. Even one of the groundskeepers laughed when we mentioned the broken issues and said, “Yes, everything is broken in this hotel.”
Breakfast the next morning was also unacceptable. There was almost no variety, only scrambled eggs and bread with nothing to accompany them.
To make matters worse, we entered an elevator that didn't work correctly, leaving us stuck for roughly five minutes while it inched its way to the next floor.thwy has a sign on the 3rd floor not to use it but not oh the first floor we got on at😧

Cons:

Location of the room

2026-01-20 • via Nuitee
J
Julie • family_with_children • us
8
Very nice and friendly staff. Hotel is pretty. Rooms are great.
Pros:

The room was spacious for 3 people. I like the separate living space (sofa bed) /dining table and beds (2). The hotel was pretty. The staff helpful and kind.

Cons:

The breakfast was not great but ok for a quick bite. Could really use some more variety. The staff were really helpful and sweet.

2026-01-20 • via Nuitee
P
Patrick • couple • us
8
Good complimentary Coffee stand for morning like other hotel " a must"
Pros:

Do not remove TV in living room 👍👍👍

2026-01-19 • via Nuitee
B
Bertha • family_with_children • us
1
Very unhappy stay
Pros:

Only the walking distance to knottsberry

Cons:

Not enough towels, coffee. Blankets, toll out brd springs popping out stabbing you in the back. Sheets torn. Sheets too bid or too small . Curtains stained and torn. Coffee maker did not work properly

2026-01-19 • via Nuitee
S
Sandra • couple • us
7
2026-01-19 • via Nuitee
J
Judy • couple • us
6
So so
2026-01-19 • via Nuitee
O
Omar • couple • us
1
The place was really disgusting
Pros:

The rooms had mold on the walls
The room said no smoking and they smelled like smoke .

Cons:

The cleanness's the maintenance and better service

2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
10
Pros:

Well maintained and clean. The facilities were great.

2026-01-19 • via Nuitee
J
Janessa • family_with_children • us
6
2026-01-19 • via Nuitee
J
Juan • family_with_children • us
3
Overall the stay was decent
Pros:

The convenience of being close park

Cons:

The beds very lumpy and sheets smelled bad, room was still messy, mini fridge dirty microwave smelled bad and still old food residue left inside coffee maker did not work properly

2026-01-19 • via Nuitee
C
Christian • family_with_children • us
5
2026-01-19 • via Nuitee
J
Jorge • family_with_children • us
10
Pros:

The front desk people were very kind specially the girl that work the evening shift. Very helpful

2026-01-19 • via Nuitee