Embassy Suites by Hilton Dallas Market Center

Hotels
•
Embassy Suites Hotels
7.5 (1109 reviews)
2727 North Stemmons Freeway , Dallas , us
+1 214-630-5332

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room maintenance issues
Staff attitudes varied

Categories

Cleanliness
7
While many reviews praised cleanliness, there were some concerns noted about the cleanliness of rooms and common areas.
Service
8
Overall service was positively mentioned, although some staff attitudes were criticized.
Location
8
The hotel location received a lot of positive feedback, being close to shopping and attractions.
Room Quality
7
Rooms were described as comfortable but somewhat dated and in need of maintenance.
Amenities
7.5
Amenities like the pool and the breakfast options received mixed reviews.
Value for Money
7.5
Value perception appeared average based on the benefits and issues highlighted.
Food and Beverage
7.5
Breakfast options were generally appreciated, though there were complaints about variety and quality.
Overall Experience
7.5
The overall sentiment was that the stay was good despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:47

Property Description

Luxurious Atrium and Suites
Experience the grandeur of our 10-story atrium and relax in our interior access guest suites, complete with all the comforts you need for a perfect stay.

Top-Notch Amenities
Indulge in our indoor pool, hot tub, sun deck, and modern gym facilities, ensuring you have a rejuvenating and enjoyable stay.

Convenient Location
Located just minutes away from popular attractions like the Dallas World Aquarium and Downtown Dallas, our hotel is the ideal choice for both leisure and business travelers.

Book now for an unforgettable stay at Embassy Suites by Hilton Dallas Market Center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

7.5
Based on 1109 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
L
Lowe • solo_traveller • us
10
Pros:

Everything

2026-09-11 • via Nuitee
A
Andre • couple • us
2
2026-09-10 • via Nuitee
M
Madison • family_with_children • us
10
2026-09-09 • via Nuitee
S
SADRIA • family_with_children • us
7
Pros:

The breakfast is always good.

Cons:

The rooms were outdated and rundown for an embassy suites

2026-09-08 • via Nuitee
V
Veronica • couple • us
10
But the stay was good all and all
Pros:

Food was amazing !

Cons:

The bathroom is old . Toilet moved when we sat and got up. The bathroom needs a remodel and upgrade.

2026-09-08 • via Nuitee
H
heather • family_with_children • us
2
Would not recommend staying here again.
Pros:

Location and the ladies at the front desk were nice!

Cons:

It was pretty disgusting. The bathroom door was about 2 inches off so it wouldn’t even shut. There was multiple crumbs all over the room. The carpet was in horrendous shape and three sinks for a one bedroom is just wild.

2026-09-08 • via Nuitee
W
Wanda • couple • us
9
2026-09-07 • via Nuitee
S
Sonya • couple • us
5
Not the best.
Pros:

Breakfast was great.

Cons:

Nothing on booking said anything about having to pay $30 for parking. This isn’t an area close to anything walking distance so made no sense. If I had known in advance I wouldn’t have stayed here. Fire alarms went off at 6:00 am and they couldn’t turn them off, we had to change rooms at 6 am.

2026-09-07 • via Nuitee
I
Isi Garza • solo_traveller • us
10
Pros:

Location was great
Staff was super friendly and helpful
Very clean

Cons:

N/a

2026-09-03 • via Nuitee
R
Robert • couple • us
10
over all great stay would stay there again
Cons:

coffee to strong , no decaf found

2026-09-03 • via Nuitee
N
Nicklos • solo_traveller • us
7
2026-09-03 • via Nuitee
R
Robert • family_with_children • us
1
Horrible. Checked in @ 7:30pm. Returned from outing with family @ midnight. Left hotel @ 4:30am.
Pros:

I was so disgusted with my stay, I left at 4:30 am the next morning

Cons:

The Facebowl and the shower were stopped up and did not drain properly.

2026-09-02 • via Nuitee
W
Williams • couple • us
8
Pros:

How nice all the staff were. The room was really comfy and the food was great!!

Cons:

There was a leak in the bathroom and the faucet in the tub was coming off the wall

2026-09-01 • via Nuitee
S
Samaria • solo_traveller • us
5
2026-08-31 • via Nuitee
M
montelew2026 • Business
10
Jody Morton
Pros:

I wanted to take a moment to recognize one of the Hilton team members, Jody Morton, for the outstanding level of customer service she provided during my recent stay. When I arrived at the hotel, I discovered that the fixed shower head in my room was not functioning. Although the handheld option worked, I had already unpacked, gotten settled, and really didn’t want to go through the inconvenience of packing everything back up to change rooms. From the moment Jody became involved, she completely changed what could have been a frustrating experience. She took ownership of the situation. Checked in to make sure I was comfortable and consistently demonstrated genuine care and professionalism. What stood out most was her attitude. Attentive, empathetic, and proactive, committed to making sure my stay remained enjoyable. Great service isn’t just about solving problems, it’s about how people make you feel while they’re solving them, and Jody excelled in every aspect. Her willingness to go above and beyond did not go unnoticed. Employees like Jody are a tremendous asset to any organization. She represents Hilton properties with professionalism, kindness, and a level of hospitality that leaves a lasting impression on guests. I sincerely hope her efforts are recognized because she absolutely deserves the acknowledgment. Thank you Hilton for fostering a team that includes individuals like Jody. She made a meaningful difference in my stay.

2026-08-29 • via Tripadvisor
M
Martha • extended_group • us
9
Our stay was great
Pros:

Easy access from the freeway, it’s clean and has lots of greenery

Cons:

I did not select a wheelchair accessible room so it was difficult for my mom to get in and out of the bathroom with her walker

2026-08-28 • via Nuitee
I
Irene • couple • us
3
Probably would not stay again
Pros:

Location

Cons:

Ac didn’t work. Looked like a mouse chewed a hole in mattress. The shower sucked

2026-08-26 • via Nuitee
G
Global668539 • Solo travel
10
A front desk shout out to Genesis
Pros:

I was greeted by Ms. Genesis …I believe that is her first name. She was friendly, courteous, caring, prompt, efficient, and knowledgeable. That is a rare combination in the hospitality industry these days. So when I meet someone like Genesis, I feel obligated to give a shout out for her….so maybe others will apply themselves to this job like Genesis.

2026-08-24 • via Tripadvisor
A
alejandromU9273SI • Solo travel • Ciudad Juarez, Northern Mexico
2
Dishonest
Pros:

I want to warn the entire community about this hotel and their lack of honesty. They double charge on my debit card and don't want to give my money back.
I check inn on August 21ts they charge $8233.96 MXN ($470 dls) I checked out yesterday, But today Monday the 24th I found they make another charge of 6535.33 MXN ($373.44 dls) with any reasonable explanation.
Be aware, don't let this dishonest hotel steal your money.
I already talk with my bank and we are not going to permit it.

2026-08-24 • via Tripadvisor
K
Kristy • extended_group • us
10
Pros:

Love it

Cons:

Nothing

2026-08-24 • via Nuitee