Spark by Hilton Richardson Dallas

Hotels
Spark by Hilton
8.4 (463 reviews)
1577 Gateway Boulevard , Richardson , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Subpar breakfast
Room maintenance problems

Categories

Cleanliness
7.18
Multiple reviews mentioned issues with cleanliness, highlighting dirty rooms and bathrooms.
Service
9.65
Positive mentions of helpful staff and good overall service throughout the reviews.
Location
9.69
Proximity to key areas and convenience praised in several reviews.
Room Quality
8.14
Rooms received mixed feedback; some guests praised comfort while others noted issues.
Amenities
7.67
Amenities like breakfast and room features received lower scores due to limited options.
Value for Money
8.63
Guests felt they received fair value, though some were disappointed with certain aspects.
Food and Beverage
7.18
Breakfast options were reported as subpar, affecting overall dining experience.
Overall Experience
9.05
Overall satisfactory experience as many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:41

Property Description

Outdoor Pool and Complimentary WiFi
Enjoy a refreshing dip in the outdoor pool and stay connected with complimentary WiFi during your stay at Wingate by Wyndham Richardson.

Complimentary Breakfast and Room Amenities
Start your day right with a complimentary continental breakfast and relax in rooms equipped with a microwave, fridge, and coffee/tea-making facilities at your convenience.

Convenience of On-Site Gym and Business Centre
Stay on top of your fitness routine at the on-site gym and take care of business needs at the business centre, all within the comfort of the hotel.

Experience comfort and convenience at Wingate by Wyndham Richardson. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 463 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.05
C
Carmen family_with_children us
2
I paid cash for 4 days and used Hilton points for 4 days. I called corporate on day 3 and was told points may take days
Pros:

Location was ideal. It was kept clean. The actual employees/staff were nice.

Cons:

Day one, room was moved 4 times due to HVAC units not functioning properly.

Housekeeping is every other day and not disclosed until you’re there. Towels are guarded with their lives.

No manager on duty. In 8 days he came in once and when I asked to speak with him it seemed problematic. When I did, he was SOOOOO RUDE. Very nasty. Cares nothing about customer experience, condescending, continually cutting me off when talking. I asked for a corporate number he told me to find it on my phone myself.

Hotel is upgraded aesthetically but not updated.

2026-02-11 via Nuitee
A
AngelAN couple us
10
2026-01-31 via Nuitee
D
Dianna solo_traveller us
4
Roaches in shower. Bathroom sink wouldn’t drain. A/C unit ran loudly even after turning it off. Side entrance doors
Pros:

Location

Cons:

Location

2026-01-31 via Nuitee
X
Xu couple us
10
Pros:

pet friendly rooms

2026-01-29 via Nuitee
K
kaya family_with_children us
10
Pros:

Perfect location

2026-01-28 via Nuitee
N
Nicole solo_traveller us
9
Very thankful for the staff.
Pros:

I appreciated the entire staff. They were so kind and helpful to all of my requests.
Excellent service from Modhu, Ron, Sam, Mark and any other names I did not obtain. Thank you all for your kindness and care during my time of need.

Cons:

Cable kept going out. However, it was tended to immediately.

2026-01-27 via Nuitee
S
Saurangshu solo_traveller us
8
2026-01-26 via Nuitee
K
Ken couple us
8
2026-01-26 via Nuitee
C
CHEN couple tw
6
2026-01-25 via Nuitee
H
he family_with_children us
10
Pros:

Had a peaceful and comfortable stay

2026-01-24 via Nuitee
E
Evro extended_group us
10
Pros:

great stay

2026-01-24 via Nuitee
H
Holger couple us
6
2026-01-23 via Nuitee
C
Chen couple us
10
Pros:

Rooms were neat, and the service was quick and helpful

2026-01-23 via Nuitee
A
acker couple us
10
Pros:

My kids loved the pool, and we enjoyed the peaceful rooms.

2026-01-21 via Nuitee
S
Shaka solo_traveller us
10
2026-01-20 via Nuitee
H
H family_with_children us
1
2026-01-20 via Nuitee
A
alii couple us
10
Pros:

Good hospitality

2026-01-20 via Nuitee
I
Isaura family_with_children us
8
2026-01-19 via Nuitee
C
Chris couple us
10
2026-01-19 via Nuitee
O
Omer solo_traveller il
10
2026-01-19 via Nuitee