Sandman Signature Edmonton Downtown Hotel

Hotels
•
Sandman Hotel Group
8.2 (2340 reviews)
10235 101 Street , Edmonton , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable
Good amenities
Cons:
Issues with cleanliness
Parking costs
Room maintenance needed

Categories

Cleanliness
7.61
Some complaints about cleanliness, such as garbage on the floor and a used tampon in the bathroom.
Service
8.58
Mixed comments. Some issues with room service, but most staff were friendly and accommodating.
Location
9.62
Excellent location for events, close to Rogers Arena, convenience appreciated.
Room Quality
7.57
Some rooms reported as dated and needing maintenance, such as broken toilets and low pressure in showers.
Amenities
8.1
Amenities like the pool and hot tub were well-received, although parking fees were a concern.
Value for Money
7.56
Parking fees and room rates considered high compared to expectations.
Food and Beverage
8.31
Not explicitly mentioned, considered standard quality for this hotel tier.
Overall Experience
8.28
Guests had a generally positive experience, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:55

Property Description

Luxurious Accommodations
The Sandman Signature Edmonton Downtown Hotel offers modern and comfortable rooms with LCD flat-screen TVs, in-room safe, microwave, and bathrobes. Enjoy a relaxing stay with upgraded amenities at your fingertips.

Convenient Location
Situated near the Ice District, connected to major office towers and the Edmonton City Centre Mall, this hotel provides easy access to entertainment and shopping. Explore the city effortlessly with the Churchill LRT Station just a walk away.

Dining Excellence
Indulge in a culinary experience at Chop Steakhouse & Bar, serving fine cuts of beef and fresh seafood. Start your day with a delicious a la carte breakfast and end it with a satisfying lunch or dinner.

Book now for a memorable stay at the Sandman Signature Edmonton Downtown Hotel.

Important information:

Please inform Sandman Signature Edmonton Downtown Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2340 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.31
Overall Experience: 8.28
P
Prince • couple • ca
10
2026-05-30 • via Nuitee
L
Leo Chun • solo_traveller • ca
8
Pros:

Location.

Cons:

Location. This has nothing to do with the hotel itself, but more about Edmonton as a city. The hotel is right at the line where on one side, all the financial and commercial district. On the other side, you are looking at a lot of homeless and wanderers.

2026-05-29 • via Nuitee
R
Randi • couple • ca
9
Anytime I go back to Edmonton I will be staying here.
Pros:

The rooms and beds were very comfortable - and the pool and hot tub were amazing!! Pool was open late and check out was later than usual as well which was nice to not rush.

Cons:

Quite a few homeless people in the area but they left people alone.
They didn’t inform about the $30/day parking charge.

2026-05-28 • via Nuitee
L
Little • solo_traveller • ca
10
2026-05-27 • via Nuitee
P
Pascal • solo_traveller • ca
8
Good place. Good location. Room was clean.
Pros:

Location. Downtown

Cons:

A lot of homeless around the building.

2026-05-25 • via Nuitee
M
Mishonne • extended_group • ca
8
Welcoming front desk staff who attended to all of our needs, smooth checkin and out process. Comfy beds and luxurious ro
Pros:

The location is excellent

Cons:

A touch run down ie: mildew on the bathroom tiles, chips on some of the furniture

2026-05-25 • via Nuitee
S
Sherren • solo_traveller • ca
9
Pros:

The pool, and the fact that it was open 7-11

Cons:

No breakfast included

2026-05-24 • via Nuitee
M
Maghsoodi • family_with_children • ca
6
2026-05-24 • via Nuitee
J
Joanne • solo_traveller • au
7
Pros:

Room was comfortable and clean. Restaurant and bar had nice meals and setting.

Cons:

No kettle provided, just a coffee machine. A kettle would make it easier to make a cup of tea.
Unfortunately the area has many homeless around which doesn't make it comfortable to be outside at times.

2026-05-22 • via Nuitee
T
Tamara • solo_traveller • de
10
Pros:

Super Lage zum Rogers Place - über Skywalk erreichbar. Komfortables und sauberes Zimmer. Gute Aussicht. Gutes Frühstück und Abendessen in angebunden Restaurant. Nettes Personal. Schöner Pool und Gym.
Unbefugte Personen, die keine Hotelgäste waren, wurden gegebenfalls von der Security nicht herein gelassen. Haben uns sicher gefühlt.

2026-05-22 • via Nuitee
D
Denis • solo_traveller • ca
10
Very comfortable
Pros:

Close

Cons:

The homeless people around

2026-05-22 • via Nuitee
S
Shane • couple • ca
2
Pros:

Nice pool area. Staff were friendly.

Cons:

Bed sheets were not clean. Homeless in the front of the building. New sheets that we received smelled like bleach.

2026-05-22 • via Nuitee
N
Nazanin • family_with_children • ca
8
Will choose it again.
Pros:

Quite and respectful environment

Cons:

The purple couches were a little bit uncomfortable to sit. The lobby has a lot potential to look more modern and comfortable to hang out

2026-05-21 • via Nuitee
D
Dennis • solo_traveller • ca
10
Overall good place to stay.
Pros:

Good location for our needs.

Cons:

Room could use a more thorough cleaning, vacuuming around bed and night tables was poor!

2026-05-19 • via Nuitee
L
Lori • solo_traveller • ca
9
Pros:

People were great. Very helpful.

2026-05-19 • via Nuitee
C
Carrie • family_with_children • ca
10
Pros:

Really comfy beds

2026-05-19 • via Nuitee
M
Monyben • couple • ca
9
Pros:

Very close to Rogers place not to far from west Edmonton mall, museum

2026-05-19 • via Nuitee
M
Michael • couple • de
9
Pros:

Sehr freundliches Personal und der Check-in dauerte nur wenige Minuten

2026-05-18 • via Nuitee
B
Brad • family_with_children • ca
10
Epic
Pros:

Great central location staff went above and beyond great service to five star service

2026-05-18 • via Nuitee
I
Ivanna • couple • ca
9
2026-05-18 • via Nuitee