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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Lower bathroom sink
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Paid WiFi
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the indoor pool, 24-hour gym, and hot tub for a relaxing stay. Enjoy complimentary toiletries, a hair dryer, and a flat-screen TV with streaming services in every room.
Dining and Entertainment
Start your day with an American buffet breakfast and savor American dishes for lunch and dinner at the on-site restaurant. Unwind in the shared lounge with signature cocktails and 8 TVs for entertainment.
Convenient Services
Benefit from a full-service business center, babysitting, and concierge services. Stay connected with free WiFi in public areas. Explore nearby attractions like Bridgestone Arena and the Country Music Hall of Fame. Book now for an unforgettable experience at the Renaissance Nashville.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Location
Guest Reviews
David was a very good worker and he was very nice!
David Roufaeil was a very good valet he helped us so much!
Great location, Great place , Great ambiance. Rooms were comfy, a little pricy, and the valet team was great Trey Hill did great service
The service at the Renaissance was incredible. Trey Hill are valet was very professional and prompt!
Location, Location, Location!!! Staff was wonderful, food at the hotel was excellent. Walking distance to most everything! Valet parking is a must and nice option.Shopping was great! The hotel had plenty of gathering area’s through out. Bridge bar area is a must. Rooms were clean and very nice.
Came here, used valet and was greeted by Michael, super friendly and polite young man!
Damari was amazing on check in
Breakfast at Little Fib was super delicious. Best part was the buffet. Omelette station manned by Danny was superb.
Only complaint… buffet is located in back corner and out of sight. They should do more to bring more attention to it for their patrons.
Great breakfast
The front desk staff were very attentive and helpful. Trey Hill was our bellman when we left and he was EXCELLENT!!!
The hotel itself is beautiful, well located, and the common areas are very inviting. Nashville is a vibrant city, and my overall stay had the potential to be much better.
However, as an Ambassador-level guest, I was disappointed with several details in the room and lounge experience.
The room did not include an extra blanket or additional pillows, which I consider a basic standard in hotels that truly uphold their brand reputation. The pillows on the bed were extremely flat, with no cushion or proper support, and felt low quality. The air conditioning unit looked outdated, and the carpet in the room did not appear clean.
In the lounge, dessert was not served until 8:00 PM, and unfortunately, the food that was available was cold. These details significantly impact the guest experience, especially at this level.
As someone who travels frequently and understands hospitality standards, it is rare for me to feel that expectations were not met. With more attention to comfort and quality control, this property could deliver a much stronger experience.
I hope this feedback is taken constructively, as my stay in Nashville could have been much better.
Staff, location , amenities
Nothing
Hotel is fantastic and the valet was super helpful and friendly. Very quick and efficient. Trey Hill helped me out and took care of all my stuff. 10/10, Highly recommend visiting and using the valet service.
Trey Hill was amazing!! Thank you for a great stay!!
The Renaissance stood out for its location - proximity to Music Row. But that's where its value proposition ends. The moment you pull up to the curb, you are left wondering if you're at the main entrance for the hotel, or if it's some forgotten side entrance. There's no access curb for cars to pull into. My uber had to stop in the middle of the road to let me unload my bags.
The worst part of the experience was the time it takes to get to and from your room, because there aren't enough elevators. The shortest wait for the elevators was 5 minutes, and I can't speak for the longest wait, since I ended up taking the stairs from the 16th floor, after waiting for the elevator for more than 15 minutes. Every single ride in the elevator involved conversations with fellow guests complaining about poor service.
Ted and the valet staff were top notch!
After much debate of where I even wanted my business, choosing the Renaissance Nashville Hotel was the best decision made on my visit to TN. I will say the highlight for me, was from the very beginning, the staff was extremely welcoming and you could tell they were highly attentive professionals. There was a gentleman with great personality and hair who was very impressive with his attention to detail in his process with customer care, support, and service. If I can remember correctly his name was Trey or Treydonte Hill. Very impressionable young man that is really setting the standard for this company and creating a great safe space in the community. Hard to find this in our world today, the skills and genuine action from Trey and the team at renaissance was a delight ! Very pleased and will be back soon. Also, have already recommended to other business partners to ask for Trey on their visits !
Trey Hill was very helpful and friendly. The car was ready by the time we could take the elevator down to leave.
Wonderful rooms, meals, and valet service.
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