The Miami Beach EDITION

Tutto

Excellent service overall, great location pool and beach

Everything in this hotel was phenomenal. Best customer experience I have ever had. From the minute we arrived to the minute we left, every single staff member was just absolutely amazing, so attentive and accommodating. The rooms were outstanding and the pools were great.

Moderno, limpio y buena ubicación, buenos restaurantes y habitación cómoda

Zainab was there at the front desk and she is so helpful

Exquisite stay!!!!! We booked suite with huge outdoor sitting and private pool with view over the poolside. Love everything about this hotel from the amenities, service and definitely coming back!

William, Nico, and Clay did an amazing job taking care of me and my little dog at the beach! They were friendly, attentive, and made sure we were comfortable with our chair and umbrella. They went above and beyond to make our beach day relaxing and enjoyable. Great service from all three of them — definitely recommend!

The Miami Beach Edition has long been one of my favorite hotels anywhere in the world and in hometown nonetheless!!!

The property remains visually stunning, the rooms are immaculate, and several teams-including bell staff, housekeeping, spa front desk, and spa technicians-continue to deliver truly exceptional service.

That said, during my recent stay, I noticed a decline in several areas that matter at a luxury property charging premium rates, a $75 resort fee, and $80 nightly valet.
Smoking on property was the most surprising issue. Guests were openly smoking cigarettes at the pool, on the Matador Bar terrace, and even at the chairs directly beside the front entrance. The smell of an ashtray frequently drifted through shared spaces, at times making the area feel more like a Days Inn. than a flagship Marriott luxury property. I've always understood Marriott hotels to be non-smoking-including outdoor public areas—so this was both unexpected and disappointing.

Food quality at Tropicale pool bar also fell short. For the prices charged, the dishes were not at the level expected from a brand that is aligned with Ritz-Carlton standards.

Pool staffing appeared insufficient as well. Used towels piled up around us one day as the staff walked by without picking them up. Trash also accumulated around our seating area for long stretches, and without visible garbage cans, guests had no way to dispose of items themselves. If staffing levels can't support timely clearing, providing accessible waste bins would be a simple fix.

Valet service was consistently slow, with waits of around 15 minutes each time we
requested our car.

Despite these issues, the Edition's design, ambiance, and many of its employees remain world-class. I still consider it a special property, but at these price points, the inconsistencies are hard to ignore. The hotel is too good-and too expensive-to let standards slip. I hope management addresses these concerns so the Edition
can continue to be the exceptional experience it once was.

I’d wanted to stay here for a while, but wouldn’t return again. We had a bungalow suite for 8 nights, which retailed at over $30,000. We got a good deal, and I’m glad we did, as the room’s main feature is its own pool on the balcony. It was disgusting - unclean, leaking, not filtering. The hotel was plagued with pigeons - literally bird mess everywhere on the balcony - to the point we couldn’t walk out without calling down to have it cleaned. We requested it to be cleaned each morning, rather than us having to phone each morning. It didn’t happen once. In the room next door they allowed a party to happen twice - two nights in a row - on their balcony. Just totally inadequate staff and care.

Randy was a great attendant! We had such a great time in the hotel.

We had an amazing experience at the beach thanks to Julian and Omar! They took great care of our family, setting us up with two chairs and an umbrella and making sure we were comfortable throughout the day.

Traveling with a small child can be challenging, but they were incredibly attentive, friendly, and always willing to help with anything we needed. Their professionalism and genuine kindness made our beach day relaxing and stress-free.

Julian and Omar went above and beyond with excellent customer service, and their positive attitudes really stood out. We truly appreciated everything they did and would highly recommend them to anyone looking for a great beach experience. Thank you both for making our day so enjoyable!