Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (Back Bay / Public Garden)
Outstanding staff and service (bellhop Jo, concierge, doormen)
Comfortable rooms with quality bedding and toiletries
Very good breakfast; some guests loved Contessa
Strong gym and hotel amenities
Family-friendly and welcoming service
Cons:
Relatively expensive / perceived low value for money
Mixed dining experience at Contessa (dinner disappointing for some)
Occasional unfriendly senior staff mentioned
Some rooms noted as small
One isolated review reporting very poor overall experience

Categories

Cleanliness
9.3
Rooms described as immaculate and very well presented; bedding and toiletries (Bamford) praised.
Service
9.4
Staff repeatedly praised — bellhop 'Jo', concierge and doormen singled out as exceptional; a few comments that senior staff were less warm.
Location
9.5
Excellent Back Bay location next to the Public Garden and near major attractions (marathon finish, walking distance to sights).
Room Quality
9.3
Bedrooms described as comfortable and spacious (Park View rooms praised) with high-quality bedding; a few notes that some rooms felt small.
Amenities
9.1
Gym rated better than most hotels and toiletries well regarded; breakfast service receives positive mentions.
Value for Money
8.2
Several guests noted the hotel is pricey ('top end of our budget', 'a little expensive', 'if you don't mind paying handsomely'), so perceived value is lower.
Food and Beverage
8.7
Mixed reports: Contessa breakfast praised and some loved the restaurant, but dinner/food quality disappointed a number of guests.
Overall Experience
9.3
Majority of reviews describe an excellent overall stay (location, staff, rooms); isolated very negative review exists but is not representative of most feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 09:04

Property Description

Luxurious Accommodations
The Newbury Boston offers 5-star luxury with free WiFi, room service, and a 24-hour front desk. Guest rooms feature elegant decor and modern amenities, with some rooms even equipped with a kitchenette for added convenience.

Dining Excellence
Indulge in a delectable dining experience at the on-site restaurant, serving a variety of American and Italian cuisine. Enjoy an à la carte breakfast daily, with special dietary options available upon request, including vegetarian, dairy-free, and vegan choices.

Prime Location and Activities
Located just 700 meters from Back Bay Station, The Newbury Boston is close to the city center and popular attractions like Boston Public Garden and Boston Common. Explore the area with complimentary bikes or opt for car hire to venture further. Book now for an unforgettable stay at The Newbury Boston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1054 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.5
Room Quality: 9.3
Amenities: 9.1
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.3
C
Cheryl • solo_traveller • us
10
The perfect experience
2026-08-08 • via Nuitee
J
June • couple • us
10
2026-08-07 • via Nuitee
A
Adrienne • couple • us
10
On the last day of a very enjoyable stay I encountered Chad (a valuable employee Newberry!) near the elevators in the mo
Pros:

I truly enjoyed the accommodations and location!

2026-08-06 • via Nuitee
F
Frank • couple • de
10
2026-08-05 • via Nuitee
O
OneWorld05 • Family
10
Great Stay in Boston!
Pros:

This hotel merits its excellent rating. There are so many people to thank for this great experience, from the front desk to the hostess at the excellent bar and restaurant. But it’s the “invisible team” of housekeepers that truly make this hotel shine. So a huge thank you to Sonam who kept our room ready for an AD photo shoot!

2026-07-25 • via Tripadvisor
C
Culture655029 • Friends getaway
10
Perfect celebration
Pros:

This was a 60th birthday. Rico took amazingly good care of us- really he was just perfect. Food and drinks were great- the coffee was outstanding.

2026-07-25 • via Tripadvisor
C
chardonnayb905 • Couples
10
Rico is the man
Pros:

Rico, was on point all night. From drinks to apps to entrees. The service was excellent.

2026-07-23 • via Tripadvisor
A
Angela • family_with_children • us
10
2026-07-23 • via Nuitee
R
Rolf • family_with_children • no
7
2026-07-23 • via Nuitee
R
rtdm2022 • Solo travel
10
Rico at Street Bar - Amazing
Pros:

I often frequent Newbury Street Bar and Rico made my last trip to the restaurant amazing. Rico is alway attentive. Knows the menu well and remembers my preferences. Overall great experience.

2026-07-22 • via Tripadvisor
S
sarahbv2026 • Family
10
Lovely Stay!
Pros:

Lovely experience! From valet, to check-in, to departure. I am a meticulous person and everything at this hotel is exceptionally maintained. The rooms are updated, fresh, comfortable, and very clean. Staff is friendly and accommodating. The hotel was completely booked while we were there but this went unnoticed, customers were quiet and courteous of others. The location is absolutely perfect! We can't wait to come back!

2026-07-22 • via Tripadvisor
C
Cherie • couple • za
10
Pros:

Property was amazing and central

2026-07-22 • via Nuitee
H
heec208 • Couples
10
You must visit The Street Bar!
Pros:

We are frequent guests at The Newbury Boston. While the entire staff is wonderfully friendly, Larysa at The Street Bar is our absolute favorite! Meeting her is always such a delight—she is incredibly warm, kind, and professional. She truly makes our visits special.

2026-07-21 • via Tripadvisor
U
U1798RUmarkg • Business
10
Street Bar Experience
Pros:

Great ambience and outstanding service from Tyler et al.

2026-07-21 • via Tripadvisor
2
295emiw • Friends getaway
10
Best Bar
Pros:

Amazing location, ambiance and service. Tyler is amazing!

2026-07-21 • via Tripadvisor
S
Sheila • family_with_children • us
10
2026-07-21 • via Nuitee
M
Meshal • couple • sa
2
Fix land phones and increase front desk capacity
Pros:

Everything

Cons:

Check-in and check-out progress is horrible. Only 2 front desks and late check-in and early check out. Phone doesn’t work

2026-07-21 • via Nuitee
E
Esmeralda • couple • it
7
Ottima posizione,vista meravigliosa sul parco
Pros:

La posizione, l’arredamento

Cons:

Servizio valet troppo lento, pulizia così così, colazione senza buffet

2026-07-21 • via Nuitee
F
FoodConquest • Couples • York Beach, York, Maine
10
The crown jewel of Boston
Pros:

We always look forward to our time at The Newbury. The hotel has become almost home away from home. And each time we return, we leave with memories of even more wonderful service and experiences than the time before! Larysa took very good care of us at The Street Bar, and of course the bar staff is amazing. Thank you very much KC!

2026-07-20 • via Tripadvisor
A
Alessandra • couple • it
9
Bellissimo
Pros:

Hotel bellissimo e di charme. Personale disponibile ed affabile. Camera spaziosa e luminosa, affacciata sul parco.

Cons:

La colazione sul roofgarden non ha soddisfatto le aspettative. Location top, cibo così e così (acai bowl congelata), ma siamo italiani e - si sa - molto esigenti :-)

2026-07-20 • via Nuitee