The Newbury Boston

Hotels
•
Highgate Independent
9.2 (149 reviews)
15 Arlington St, Boston, Massachusetts, 02116 , Boston , US
1-617-536-5700

listing image 1
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Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Beautiful hotel
Cons:
Service could be inconsistent
Some rooms soft bedding

Categories

Cleanliness
9.18
Multiple reviews praised the cleanliness and condition of the rooms, indicating a high standard.
Service
9.65
Guests frequently highlighted the friendly and helpful staff, contributing to an excellent service experience.
Location
9.69
The hotel location is consistently mentioned as one of its strongest points, offering easy access to local attractions.
Room Quality
9.14
Rooms are described as beautiful and well-maintained, though a few mentions of softness in the bedding were noted.
Amenities
8.67
The hotel features typical hotel amenities, although some guests pointed out the lack of a concierge.
Value for Money
8.63
Considering the high price, guests feel they should receive top-tier services, which was not always met.
Food and Beverage
9.18
Reviews praised the quality of food and room service, marking it as a highlight of the stay.
Overall Experience
9.45
General sentiment indicates that the experience was largely positive, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:57

Property Description

Discover the perfect blend of luxury and convenience at The Newbury Boston, your ideal escape in the heart of the city.

Unmatched Comfort
Relax in one of our 286 exquisitely designed guestrooms, featuring down comforters, Frette Italian sheets, and minibars for your indulgence. Experience leisure like never before with designer toiletries in luxurious private bathrooms.

Exceptional Amenities
Stay active at our 24-hour fitness center or unwind in our picturesque garden. Enjoy a delightful dining experience at our on-site restaurant, followed by a refreshing drink at the lively bar/lounge.

Prime Location
Situated just steps from Newbury Street and a short walk from Boston Common, embrace the vibrancy of the city with easy access to shopping, dining, and iconic landmarks.

Elevate your Boston experience—book your stay at The Newbury Boston today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 68

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 150

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 149 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.45
I
ISABELLE • partner
8
Pros:

Great location but they have no concierge , and for the price you will think they would. Rooms are small

2025-10-08 • via Nuitee
K
Keena
10
Pros:

.

2025-10-07 • via Nuitee
L
Lisa • partner
10
Pros:

Thoroughly enjoyed our stay. All the staff were very friendly and helpful. The rooms were clean and well stocked. I would definitely stay there again

2025-10-01 • via Nuitee
T
Thomas
10
Pros:

Wonderful Hotel on every level.

2025-09-29 • via Nuitee
R
Renee
10
Always Five Star
Pros:

The Newbury is always amazing. The front desk and the bartenders at both bars are my favorites in all of Boston. They make every business trip a fun experience. Location can't be beat!

2025-09-24 • via Nuitee
M
Michael
8
Great stay by the Common!
Pros:

Great service! Very personable. They go out of their way to make conversation and offer assistance always. The room was nice. Good size. Great view. The halways were a bit tired.

2025-09-20 • via Nuitee
R
Rebecca • family
10
Pros:

Absolutely gorgeous hotel with amazing staff!

2025-09-20 • via Nuitee
J
john • family
4
Pros:

The one bedroom corner suite was great, as advertised. The service was not good, particularly at the street level bar/lounge area. They were understaffed and overpromised what they could do in regard to seating (they dont take reservations). We cancelled a rez at a different restaurant and could not get it reinstated, so we were stuck. Also we had to call multiple times to get an extra blanket sent to room. Maybe they just had a bad day, but it kind or ruined our experience.

2025-09-14 • via Nuitee
A
Anthony
10
Pros:

Great service

2025-09-14 • via Nuitee
P
Patricia • family
10
Pros:

Beautiful hotel with charm and comfort!
The hotel’s historical architecture and views of Boston Common were absolutely stunning. The staff was welcoming, and our room was spotless, filled with natural light. Room service was superb—delicious and prompt. A truly memorable stay!

2025-09-14 • via Nuitee
J
Joy • friends
10
Pros:

Best location in Boston
Close to everything.

2025-09-08 • via Nuitee
M
Manuel
10
Pros:

Above and beyond our expectations!

2025-09-08 • via Nuitee
S
SEME • partner
10
Pros:

It is a 5 star hotel. If you fave an uncomfortable situation, just email que , he is a very sensitive and professional person.

2025-09-07 • via Nuitee
C
Cindy • friends
10
Pros:

Nice clean room, delicious food in both restaurant's, staff was wonderful, right across from the Beautiful Boston Public Garden

2025-09-03 • via Nuitee
K
Kristian
10
Pros:

Excellent stay

2025-08-31 • via Nuitee
P
Patricia
8
Pros:

Love the Street Bar!

2025-08-25 • via Nuitee
C
Curt
10
Pros:

2025-08-23 • via Nuitee
K
Karen • partner
10
Pros:

Close to many things. Gardens across the street so beautiful!!

2025-08-21 • via Nuitee
M
Michael • family
10
Pros:

well located hotel with friendly staff.

2025-08-17 • via Nuitee
B
Brian
10
Pros:

Awesome place to stay!

2025-08-17 • via Nuitee