Hotel Central

Hotels
8.4 (12586 reviews)
Gilmstraße 5 , Innsbruck , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Old room quality
Price vs. amenities

Categories

Cleanliness
7.9
Multiple reviews mentioned issues with room quality and cleanliness.
Service
9.4
Several guests praised the helpful and friendly staff.
Location
9.4
Noted as a fantastic and central location in multiple reviews.
Room Quality
7.4
Critiques mentioned old rooms and some maintenance issues.
Amenities
8.4
Good amenities like breakfast and sauna, but some needed upgrades.
Value for Money
7.4
Some reviews suggested that the price did not reflect the quality of the stay.
Food and Beverage
8.4
Breakfast was generally praised though a few mentioned it could improve.
Overall Experience
8.9
Overall positive experiences despite some drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:41

Property Description

Luxurious 4-Star Hotel in the Heart of Innsbruck

Spa Retreat: Indulge in relaxation with complimentary access to the hotel's spa area, including a sauna, infrared cabins, steam bath, and fitness centre.

Modern Comfort: Enjoy a comfortable stay in modern, non-smoking rooms equipped with free WiFi, flat-screen cable TV, minibar, and elegant wooden floors.

Viennese Coffee House: Experience a taste of Vienna at the hotel's charming coffee house with two terraces, offering a selection of classic Austrian dishes and coffee specialties.

Experience the perfect blend of luxury and convenience at Hotel Central. Book now for an unforgettable stay in Innsbruck.

Important information:

Please note that the hotel and the cafe are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 12586 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.9
H
Hermann • couple • de
10
Einfach super:
Pros:

Die Lage ist ausgezeichnet, direkt im Zentrum. Die Zimmer sind sehr gut und sehr sauber. Das Frühstück ist mit dieser Vielfalt sehr sehr gut.

Cons:

Das Badezimmer ohne Dusche!

2026-04-18 • via Nuitee
R
Rudolf • couple • at
9
2026-04-18 • via Nuitee
S
Steffi • solo_traveller • de
9
Great location, friendly staff, good value.
Pros:

Very friendly staff. Small but clean room with nice mattress and pillows. Breakfast had a great selection.

Cons:

Shower is a little small.

2026-04-18 • via Nuitee
F
Franziska • family_with_children • ch
9
Ideales Hotel für einen Stadtbesuch
Pros:

Das Hotel ist perfekt gelegen für einen Stadtbesuch. Die Zimmer waren sehr ruhig.

2026-04-18 • via Nuitee
C
Christian • couple • ch
7
Pros:

Sehr freundliches und zuvorkommendes Personal!

Cons:

Hotel etwas kn die Jahre gekommen!

2026-04-18 • via Nuitee
B
Brigitte • extended_group • at
9
2026-04-18 • via Nuitee
N
Nathália • couple • br
10
Ótima opção!! Amamos
Pros:

Localizacao central muito boa, café da manha excelente e ainda tem o café que é aberto ao publico com um cardápio muito bom. Da pra fazer tudo a pé. Quarto e cama muito confortáveis!

2026-04-18 • via Nuitee
D
Dirk • couple • de
8
2026-04-18 • via Nuitee
P
Paul • couple • nl
10
Pros:

Heerlijk ontbijt

2026-04-17 • via Nuitee
F
Flamur • solo_traveller • at
7
2026-04-17 • via Nuitee
H
Hrebeniuk • solo_traveller • at
10
Pros:

Delightful stay. My family loved everything and we'd consider coming back here to stay again. Lovely staff, location, rooms, breakfast, everything is exceptional.

2026-04-17 • via Nuitee
C
christian • extended_group • at
9
Pros:

Super frühstück

2026-04-17 • via Nuitee
B
Barbara • solo_traveller • at
8
2026-04-17 • via Nuitee
C
Claudia • extended_group • at
9
Schönes Hotel in sehr guter Lage.
Pros:

Die Lage ist sehr gut, nicht weit vom Bahnhof, nicht weit von der Innenstadt. Das Personal ist sehr freundlich und bemüht, das Zimmer war sauber, gut eingerichtet, alles sehr gut.

2026-04-17 • via Nuitee
G
Gerald • solo_traveller • at
8
2026-04-17 • via Nuitee
T
Tjeerd • solo_traveller • nl
7
Pros:

Prima ontvangst en uitstekende begeleiding naar de eigen ondergrondse parkeer garage. Hartelijk en behulpzaam personeel bij receptie. Prima kamer met groot, goed bed. Fijn bureau en erg goede koffie op de kamer. Prima bad / douche. Rustig hotel. Ontbijt was geweldig. Stadscentrum, restaurants, bezienswaardigheden ; allemaal op loopafstand van hotel. En je bent ook zo de stad weer uit. Alles was goed, vooral het personeel!

Cons:

Kamer die ik had, superior 2 persoons, staat wel op 1 foto maar in de praktijk toch wat betreft de wat krappe en onhandig inrichting iets andere uitstraling dan de andere superior kamer foto's. Met raam open slapen is lastig in deze kamer i.v.m. straat lawaai en heel vroeg de gemeentelijk schoonmaakploeg en laad en los verkeer.

2026-04-17 • via Nuitee
E
Elke • solo_traveller • de
7
2026-04-17 • via Nuitee
G
Gerda • couple • de
10
2026-04-17 • via Nuitee
S
Stefan • solo_traveller • at
8
2026-04-17 • via Nuitee
M
Melitta • solo_traveller • de
8
2026-04-17 • via Nuitee