Hotel Central

Hotels
8.4 (13850 reviews)
Gilmstraße 5 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Old room quality
Price vs. amenities

Categories

Cleanliness
7.9
Multiple reviews mentioned issues with room quality and cleanliness.
Service
9.4
Several guests praised the helpful and friendly staff.
Location
9.4
Noted as a fantastic and central location in multiple reviews.
Room Quality
7.4
Critiques mentioned old rooms and some maintenance issues.
Amenities
8.4
Good amenities like breakfast and sauna, but some needed upgrades.
Value for Money
7.4
Some reviews suggested that the price did not reflect the quality of the stay.
Food and Beverage
8.4
Breakfast was generally praised though a few mentioned it could improve.
Overall Experience
8.9
Overall positive experiences despite some drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:41

Property Description

Luxurious 4-Star Hotel in the Heart of Innsbruck

Spa Retreat: Indulge in relaxation with complimentary access to the hotel's spa area, including a sauna, infrared cabins, steam bath, and fitness centre.

Modern Comfort: Enjoy a comfortable stay in modern, non-smoking rooms equipped with free WiFi, flat-screen cable TV, minibar, and elegant wooden floors.

Viennese Coffee House: Experience a taste of Vienna at the hotel's charming coffee house with two terraces, offering a selection of classic Austrian dishes and coffee specialties.

Experience the perfect blend of luxury and convenience at Hotel Central. Book now for an unforgettable stay in Innsbruck.

Important information:

Please note that the hotel and the cafe are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 13850 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 8.9
S
Sylvia • couple • de
8
Wir hatten einen schönen Aufenthalt.
Pros:

Sehr zentral gelegen und super nettes Personal.

Cons:

Da es bei unserem Besuch sehr heiß war fehlte uns die Klimaanlage.

2026-06-27 • via Nuitee
K
Katia Marie • solo_traveller • ph
8
2026-06-27 • via Nuitee
M
Mookerjee • solo_traveller • in
8
Pros:

Location and breakfast was very good.

Cons:

No air-conditioning. Room was very small and terrible view from window, since we had to open it as it was very hot

2026-06-27 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-06-27 • via Nuitee
S
Salvador • extended_group • es
9
Perfecto hotel para recorrer núcleo histórico a pie
Pros:

La ubicación es perfecta, junto al casco histórico. Tiene parking y el desayuno es muy completo. La sala para el desayuno es espectacular

2026-06-27 • via Nuitee
J
Johannes • couple • nl
6
Wat gedateerd hotel, geen airco, gelegen op een goede locatie.
Pros:

De locatie was top. In het centrum, maar toch rustig gelegen. Ontbijt was redelijk tot voldoende. Bedden lagen prima.

Cons:

Het is een wat gedateerd hotel, toegang met een ouderwetse sleutel, geen airco (het was uitzonderlijk heet, maar ook bij " gewone" zomerdagen is een airco op de 4e verdieping echt een noodzaak).

2026-06-27 • via Nuitee
A
Alexis • couple • at
7
Pros:

Etwas in die Jahre gekommen, für den Preis jedoch völlig in Ordnung!

2026-06-27 • via Nuitee
K
KONSTANTINOS • couple • gr
9
Αυστρία, ένας τόπος που επιβάλλεται να επισκεφτείς.
Pros:

Εξαιρετική τοποθεσία. Κυριολεκτικά στο κέντρο της πόλης.
Πάρκινγκ κλειστό επί πληρωμή στα 100 βήματα.
Μας δώσαν ένα πολύ μεγάλο, γωνιακό δωμάτιο.
Δεν έλειπε τίποτα.
Ήταν καθαρό και το προσωπικό χαμογελαστό και πρόθυμο να βοηθήσει.
Ικανοποιητικό πρωινό με εξαιρετικό καφέ.

Cons:

Μία ανακαίνιση είναι επιβεβλημένη στο υπέροχο κτίσμα που στεγάζεται το ξενοδοχεία και στην επιβλητικότητα που αποπνέει.

2026-06-27 • via Nuitee
S
Stefania • solo_traveller • it
8
Pros:

Great value for the money and a central location. Good breakfast.

Cons:

The rooms could use a makeover, but for the price, they're fine.

2026-06-27 • via Nuitee
J
Jeannette • solo_traveller • de
9
Pros:

Zentrale, doch ruhige Innenstadtlage, sehr freundliches Personal, angeschlossenes Caféhaus nebenan. Hotelgäste können gratis Fahrräder entleihen und einen Fitness-Bereich nutzen.
Die Zimmer selbst sind recht geräumig und mit allem Notwendigen ausgestattet.
Sehr bequeme Betten!

Cons:

Etwas hellhörig.

2026-06-26 • via Nuitee
D
Dr.Sunil Kumar Dhand • solo_traveller • in
4
Pros:

The behaviour of the front office staff was good but the restaurant staff were rude.

Cons:

It is a 4 star hotel with no air conditioning . There was an ongoing heat wave and was not able to sleep

2026-06-26 • via Nuitee
H
heinz • solo_traveller • at
10
2026-06-26 • via Nuitee
T
Thomas • couple • de
8
Tolle Innenstadtlage
Pros:

Lage außergewöhnlich gut. Alles fussläufig erreichbar.

Cons:

Keine Bar um noch ein frisch gezapftes Bier um 21:30h zu bekommen trotz 4 Sternen. Anstatt ein lauwarmes Flaschenbier an der Rezeption. Tiefgaragen Zufahrt sollte besser beschrieben werden.

2026-06-26 • via Nuitee
J
Jan • couple • be
8
2026-06-26 • via Nuitee
E
Emma-Kaisa • solo_traveller • fi
8
Emmu
Pros:

Sijainti, aamupala ja sauna olivat erittäin hyvät

Cons:

Huoneessa ei ollut ilmastointia ja ulkoa kuului meteliä läpi yön, joka hieman haittasi. Toinen sängyistä narisi melko äänekkäästi.
Huoneen avain oli vanhanaikainen ja todella painava.

2026-06-26 • via Nuitee
C
Carina • couple • at
10
Top Lage und perfekter Aufenthalt
Pros:

Tolle zentrale Lage, Parkplatz in Tiefgarage (gegen Gebühr) direkt unterm Haus, top ausgestattete Zimmer inkl Kaffeemaschine, tolles Frühstück und reizendes Kaffeehaus direkt im Hotel. Alles bestens, ein toller Aufenthalt

2026-06-25 • via Nuitee
M
Markus • couple • se
9
Kanonbra!
Pros:

Väldigt trevlig och tillmötesgående personal! Fint och välstädat rum!
Fantastiskt att det fanns gratis elcyklar att låna för att upptäcka staden!
Rekommenderas varmt!!

2026-06-25 • via Nuitee
K
Kangas • solo_traveller • fi
8
Pros:

Erinomaisella sijainnilla oleva rauhallinen hotelli. Huippu henkilökunta ja ihan hyvä aamupala erikoiskahveilla.

Cons:

Helleaallon takia olisin toivonut ilmastointia. Neljännessä kerroksessa olevassa huomeessamme oli tuuletin, lämpömittari näytti koko vierailun ajan 29-32c. Ikkuna oli auki koko yön, mutta huone ei viilentynyt.

2026-06-25 • via Nuitee
M
Mark • solo_traveller • us
9
2026-06-25 • via Nuitee
I
Iris • couple • it
8
Struttura ideale per l’inverno
Pros:

Struttura molto bella, pulita, posizione centrale perfetta

Cons:

La struttura tuttavia non è indicata per l’estate perché nelle camere standard è priva di aria condizionata. Nella Hall un po’ di refrigerio c’è ma quasi nullo .Peccato, e’ un bell’hotel

2026-06-25 • via Nuitee