Leonardo Royal Southampton Grand Harbour

Hotels
•
Leonardo Hotels
8.3 (12856 reviews)
West Quay Road , Southampton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.3
Based on 12856 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
G
Glenn • solo_traveller • ca
9
Pros:

Location... Room. Size bed comfy

Cons:

The adjoining room had a party but ended by 11

2026-09-12 • via Nuitee
A
Anne • family_with_children • gb
10
2026-09-12 • via Nuitee
F
Fiona • couple • gb
10
2026-09-12 • via Nuitee
S
Stephen • couple • gb
9
2026-09-12 • via Nuitee
G
Gregory • couple • ca
10
2026-09-12 • via Nuitee
R
Rosienne • couple • mt
10
2026-09-12 • via Nuitee
A
Alastair • couple • gb
1
Tv didn’t work and was accused of lying
2026-09-12 • via Nuitee
A
Anna • solo_traveller • gb
10
2026-09-12 • via Nuitee
T
Tracy • solo_traveller • gb
10
Pros:

Good location and facilities. Lovely staff.

Cons:

Nothing

2026-09-12 • via Nuitee
C
Carmen • couple • gb
7
Hotel in great location, but service needs improving in Leos unfortunately.
Pros:

Great location, have used previously. Room comfortable. Breakfast good.

Cons:

Service slow at Leo’s - ignored until we made a fuss unfortunately. It was early evening and not particularly busy, so not sure why there was a problem. Others seemed to get served quicker. It is unclear whether we needed to order food and drink at the bar, or if it was a waited on area as both were happening. Food, when it arrived, was cold and not fully cooked (fish that should have been). Manager offered us not to pay for undercooked food (as we would expect) but really disappointed with this level of hotel.

2026-09-12 • via Nuitee
L
Lee • solo_traveller • je
8
2026-09-11 • via Nuitee
P
Paul • solo_traveller • gb
10
Excellent Hotel
Pros:

Very clean hotel, rooms were spotless and well presented

Cons:

N/A

2026-09-11 • via Nuitee
K
Katriina • solo_traveller • gb
9
Pros:

The location is exellent and the hotel has a welcoming atmosphere. The customer service is good.

Cons:

The spa area did't meet my expectation.The sauna was too cold and there wasn't enough steam in the steam room.The pool area good use a bit of maintenance.

2026-09-11 • via Nuitee
M
Mshary • couple • sa
9
جيدة جدا
Pros:

قريب من كل شي خصوصا اللي يبي ياخذ كروز من الميناء

Cons:

السعر مرتفع مقابل فئة الفندق

2026-09-11 • via Nuitee
A
aisling • solo_traveller • gb
9
2026-09-11 • via Nuitee
M
Mark • couple • gb
10
2026-09-11 • via Nuitee
G
Gerhardus • couple • au
10
2026-09-11 • via Nuitee
R
Robert • couple • gb
8
2026-09-10 • via Nuitee
F
ford • solo_traveller • gb
8
i enjoyed the hotel it was comfortable
Pros:

location was excellent to town centre & all eminities

2026-09-10 • via Nuitee
T
Therese • couple • us
10
Pros:

Everything

2026-09-10 • via Nuitee