Leonardo Royal Southampton Grand Harbour

Hotels
Leonardo Hotels
8.3 (11049 reviews)
West Quay Road , Southampton , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.3
Based on 11049 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
H
Hedley couple gb
10
2026-02-15 via Nuitee
J
Jordan couple gb
8
2026-02-14 via Nuitee
K
Ksenija family_with_children gb
10
2026-02-14 via Nuitee
A
amanda couple gb
10
Lovely stay .. lovely room and great location
2026-02-14 via Nuitee
J
Jo couple gb
9
Pros:

Location perfect. Parking perfect! Room very clean

Cons:

N/a

2026-02-14 via Nuitee
F
francis couple gb
10
2026-02-14 via Nuitee
K
Kamal couple gb
10
2026-02-14 via Nuitee
D
Decrind couple ch
9
Sympa
Pros:

L’emplacement

Cons:

Restauration et bar fermé trop tôt

2026-02-14 via Nuitee
K
Kingsley family_with_children gb
10
2026-02-14 via Nuitee
D
Dominic couple gb
9
2026-02-13 via Nuitee
M
MESUT family_with_children gb
10
2026-02-13 via Nuitee
P
Patience family_with_children gb
9
Pros:

The breakfast was lovely and everywhere was very clean

Cons:

Not enough lighting in the room.

2026-02-13 via Nuitee
T
Tina family_with_children gb
8
2026-02-13 via Nuitee
W
Wicksy Wicks solo_traveller es
4
Fairly standard for a hotel that used to be special
Pros:

Breakfast was good

Cons:

I asked fro a room with a nice view and i was looking out over a carpark with lots of rubbish at the rear of the hotel. I was also delayed by a day due a flight cancelation and the hotel were not helpful in any way. And would not offer either a refund for the first day or an extra day, even when I contacted them straight away, so paid two night but only stayed one.

2026-02-13 via Nuitee
P
Philip couple gb
8
2026-02-13 via Nuitee
N
Nokuthula couple gb
10
Friendly and very helpful
Pros:

Everything was exceptional

Cons:

Nothing

2026-02-13 via Nuitee
M
Marcus couple gb
10
2026-02-13 via Nuitee
C
Colin couple gb
4
2026-02-12 via Nuitee
K
Kate family_with_children gb
7
Pros:

Excellent location.

Cons:

Staff were extremely friendly. However, seemed extremely unorganised. We dined in the hotel restaurant on the second night and the food took so long to arrive that we actually packed up to leave, despite their being hardly an diners in either restaurant (10 max), and the service was so slow that we actually ordered drinks and food at the bar despite being told to take a seat and we will be right over. It's a shame because they were lovely, just very unorganised.

2026-02-12 via Nuitee
J
Jilly couple gb
7
Comfy with nice staff
Pros:

The pool

Cons:

Had to ask for veggie sausages and then wait for them to be cooked.
Jacuzzi didn’t work

2026-02-12 via Nuitee