Leonardo Royal Southampton Grand Harbour

Hotels
•
Leonardo Hotels
8.3 (12856 reviews)
West Quay Road , Southampton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.3
Based on 12856 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
S
Sally • couple • gb
9
2026-10-31 • via Nuitee
I
Ian • couple • gb
10
Pros:

Friendly staff and well equipped nice rooms

Cons:

Nothing

2026-10-31 • via Nuitee
C
Clare • couple • gb
9
2026-10-31 • via Nuitee
A
Abdullah • couple • kw
8
2026-10-31 • via Nuitee
A
Anthony • couple • cy
8
Ticked all the boxes, will stay again
2026-10-31 • via Nuitee
L
LESLIE • couple • gb
10
Great start to our cruise with an overnight stay
Pros:

Nice hotel

2026-10-31 • via Nuitee
D
David • couple • gb
10
Great will book next year again when we cruise
Pros:

Perfect for cruising, very polite and professional staff. Marco Pierre White food bit pricey but excellent overall.

Brrakfast superb

Cons:

Bit hot in breakfast area

2026-10-31 • via Nuitee
W
Wendy • couple • gb
9
Comfortable bed,great size room,great stay
Pros:

We always stay there

Cons:

The light in the room was not bright enough as the light in the corner was not working

2026-10-31 • via Nuitee
T
Thierry • couple • cl
10
Muy buena
Cons:

Personal en recepción de pasajeros con solo manejo de un idioma.

2026-10-31 • via Nuitee
S
Sara • couple • gb
10
We were joining a cruise, which got delayed so ended up staying another night
Pros:

It was a beautiful hotel , friendly staff , Food was excellent

Cons:

Everything was great

2026-10-31 • via Nuitee
L
linda • couple • gb
7
Our room was lovely. But let down by amenities
Pros:

Lovely hotel

Cons:

Dated swimming pool area- rusty steps- spa not working atall. Breakfast was lukewarm warm

2026-10-31 • via Nuitee
M
Michael • couple • gb
10
Perfect
Pros:

Room restaurant staff

2026-10-30 • via Nuitee
N
Nina • couple • gb
10
Very relaxing and the staff were very friendly
Pros:

The room was amazing

Cons:

The pool was freezing

2026-10-30 • via Nuitee
T
tony • family_with_children • gb
9
Pros:

Walking distance to the boat show which we attended and excellent breakfast

Cons:

Beer was a Brit pricey overall great stay

2026-10-30 • via Nuitee
D
David • family_with_children • gb
10
Pros:

Upgraded to state room, lovely

Cons:

Whirlpool tub/bath

2026-10-30 • via Nuitee
S
Sabine • family_with_children • de
7
Pros:

Großes Zimmer, gutes Frühstück

Cons:

Badezimmer bedarf dringend einer Sanierung. Duschtür fiel einem entgegen. Wir hatten dieses Hotel extra wegen des Schwimmbads gewählt. Ganzen Aufenthalt über nicht nutzbar, da sie starken Chlorgeruch hatten und es daher gesperrt war.
Personal im Spa maximal unfreundlich und pampig.
Personal an der Rezeption wenig hilfreich, auf Reklamationen kam nur ein Schulterzucken.
Beim Auschecken lief eine große Winkelspinne vor der Rezeption rum. Kommentar der Rezeption: will ich lieber nicht sehen
Dieser Satz war irgendwie sinnbildlich für den Umgang mit Problemen dort.

2026-10-30 • via Nuitee
T
Timothy • couple • us
10
2026-10-30 • via Nuitee
D
David • family_with_children • de
9
Pros:

Der Service ist super . Das Frühstück ist umfangreich mit allem was man braucht. Zimmer sind super.

2026-10-30 • via Nuitee
V
Vicky • family_with_children • gg
8
2026-10-30 • via Nuitee
G
George • couple • us
10
Very comfortable and convenient
Pros:

Staff especially Polish desk clerk. Awesome lady

Cons:

Nothin

2026-10-30 • via Nuitee