Leonardo Royal Southampton Grand Harbour

Hotels
Leonardo Hotels
8.3 (11924 reviews)
West Quay Road , Southampton , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.3
Based on 11924 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
P
Paul couple gb
9
2026-05-09 via Nuitee
G
Gwen couple gb
10
We loved every minute and the little things for my husbands birthday was thoughtful
Pros:

Comfortable
Close to where we want to go
Friendly

2026-05-09 via Nuitee
A
Anthony couple gb
10
Lovely hotel, friendly welcome and great location.
Pros:

Location was perfect for our cruise and concierge team were very helpful.

Cons:

Nothing

2026-05-09 via Nuitee
J
John solo_traveller gb
10
2026-05-09 via Nuitee
D
Donald solo_traveller au
8
3 night stay before cruise
Pros:

Large room
Quiet location
Close to port and shopping centre

Cons:

Breakfast cold and not much variety
Coffee shop needed

2026-05-09 via Nuitee
S
Stephanie solo_traveller gb
10
Highly recommend. Loved my stay
Pros:

Pool was decent. Food was delicious. Shout out to Magda, Pirak and Jess. Total assets. Brilliant customer service

Cons:

Nothing

2026-05-09 via Nuitee
R
Rosa solo_traveller es
10
Pros:

El personal, muy simpático con

Cons:

Nada, estuvimos muy a gusto

2026-05-09 via Nuitee
P
Pectol couple us
10
Excellent accommodations for the cost
Pros:

Close to where we were traveling. Staff professional and friendly.

Cons:

Nothing

2026-05-09 via Nuitee
M
Matthew couple gb
7
Good
Pros:

Location

Cons:

Nothing

2026-05-09 via Nuitee
A
Aidan solo_traveller gb
8
Near cruise terminal and clean room
Pros:

Near cruise terminal

Cons:

N/A

2026-05-09 via Nuitee
B
Brenda couple gb
7
2026-05-09 via Nuitee
A
Alex solo_traveller ch
10
Pros:

Alles super

Cons:

Alles super

2026-05-09 via Nuitee
C
Ceu couple gb
9
2026-05-09 via Nuitee
C
Connor solo_traveller gb
10
2026-05-09 via Nuitee
K
Katharine solo_traveller gb
6
Mixed blessings. Parking and location good. Accomodation basic, clean, useable
Pros:

Swimming pool. Location. Very quiet

Cons:

Poor bathroom, cracked sink, no basin plug etc. Food ridiculously expensive for what you got

2026-05-09 via Nuitee
D
Diane couple gb
9
2026-05-09 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Good location

2026-05-09 via Nuitee
M
Michael couple gb
6
Average
Pros:

Location

Cons:

Hotel is getting shabby and very very expensive

2026-05-09 via Nuitee
S
Shaun solo_traveller gb
8
Great Location.
Pros:

Great location for cruise terminal departure.
Breakfast was very good and easy parking and a reasonable price for overnight parking too.
Room clean and bed comfy. Even got a welcome glass of wine in a lovely bar.

Cons:

Too close to IKEA....spent too much.
In the town centre at night can be a bit scary. We had a meal out and was glad to get back to hotel. Fine to look round during the day.

2026-05-09 via Nuitee
M
Mary couple us
10
2026-05-09 via Nuitee