Leonardo Royal Southampton Grand Harbour

Hotels
Leonardo Hotels
8.3 (11427 reviews)
West Quay Road , Southampton , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Poor spa facilities
Cleanliness issues
Unfulfilled amenity promises

Categories

Cleanliness
7.05
Guests reported issues with cleanliness, including damp smells and unkempt facilities.
Service
9.55
Many guests praised the friendly and accommodating staff.
Location
9.55
The location was consistently highlighted as a strong point.
Room Quality
8.05
Rooms were reported to be comfortable and spacious, with some minor issues.
Amenities
6.55
Spa and pool facilities were disappointing and not as advertised.
Value for Money
8.05
Expectations were not fully met based on advertised amenities.
Food and Beverage
9.05
Food received positive reviews, especially breakfast options.
Overall Experience
8.55
Generally pleasant stay but hampered by unmet expectations regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Luxury Waterfront Location
Leonardo Royal Hotel Southampton Grand Harbour boasts a stunning glass atrium and spa, offering sea views and exquisite dining options.

Rena Spa and Fitness Center
Indulge in beauty treatments at Rena Spa, unwind by the indoor pool, or work out at the modern fitness center.

Elegant Rooms and Dining
Experience 4-star comfort with flat-screen TVs, free Wi-Fi, and scenic views at the Marco Pierre White Steakhouse Bar & Grill.

To book your stay at Leonardo Royal Hotel Southampton Grand Harbour and enjoy a Full English breakfast, visit our website now!

Important information:

Please note that on-site parking is available for guests only at an extra cost and subject to availability. Limited parking throughout September due to the Southampton International Boat Show.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Please note additional beds are subject to availability and by prior arrangement. The standard double bedrooms cannot accommodate an extra bed.

The times for children using the swimming pool will be as follows: 8am – 9.30am (last entrance will be 9am) 4pm – 7pm (last entrance will be 6.30pm), and on weekends 8am – 11am (last entrance will be 10:30am) 4pm – 7pm (last entrance will be 6.30pm)

If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.3
Based on 11427 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
J
John solo_traveller gb
9
Pros:

Location

Cons:

Slightly dated

2026-04-11 via Nuitee
M
michael couple gb
10
2026-04-11 via Nuitee
J
Jacob couple gb
7
2026-04-11 via Nuitee
M
Manson couple gb
9
2026-04-11 via Nuitee
M
Md Abdul family_with_children gb
6
2026-04-11 via Nuitee
K
Kerry solo_traveller gb
9
2026-04-11 via Nuitee
S
Samantha couple gb
10
Overnight in Southampton
Pros:

Lovely hotel close to Southampton city and the port. Great room and facilities. Restaurant and bar excellent. Good onsite parking. The staff are great - friendly and helpful. We will use again when in Southampton

Cons:

Nothing

2026-04-11 via Nuitee
C
Clare family_with_children gb
10
Pros:

The room was spacious and comfy, the location was fantastic. Loved that there was a pool

Cons:

We loved the pool but the stairs were a bit ropey and didn’t feel the cleanest. Other than that, it was an amazing stay and we will definitely be back.

2026-04-11 via Nuitee
H
Henry family_with_children gb
8
2026-04-11 via Nuitee
A
Ali solo_traveller gb
7
2026-04-10 via Nuitee
D
Dawn family_with_children gb
1
Disappointing ! Stupid rules for swimming pool .
Pros:

Close to centre

Cons:

Old in need of update
Not told swimming pool not open to kids all day

2026-04-10 via Nuitee
D
David family_with_children gb
6
2026-04-10 via Nuitee
S
Stuart solo_traveller gb
6
Very average
Pros:

Staff were very welcoming and same in restaurant .

Cons:

Meat in restaurant was overcooked both for dinner and at breakfast. I had to return a steak as I could not cut it.
My room was poorly serviced, bed not made properly some towels not replaced and bathroom not clean ,
I have stayed here many times and this was my poorest experience!

2026-04-10 via Nuitee
K
kathy couple gb
9
2026-04-10 via Nuitee
A
Anthony solo_traveller gb
9
2026-04-10 via Nuitee
S
Samantha solo_traveller gb
8
2026-04-10 via Nuitee
family_with_children gb
7
2026-04-10 via Nuitee
L
Lauren couple gb
10
2026-04-10 via Nuitee
S
Sharon couple gb
8
excellent hotel avoid the restaurant
Pros:

breakfast was good

Cons:

The Marco pierre white restaurant in the evening was rubbish and poor value for money it was that poor we ate out of the hotel on the second night

2026-04-10 via Nuitee
R
Rachel couple gb
9
2026-04-10 via Nuitee