Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Poor service at the restaurant

Categories

Cleanliness
7.88
Some reviews mentioned cleanliness issues, particularly in relation to room cleanliness and dirty carpets.
Service
9.35
The staff was reported to be nice and accommodating, though there were several service complaints regarding the restaurant.
Location
10
The location was consistently praised for its proximity to key attractions and beautiful views.
Room Quality
8.84
Rooms had some notable issues, like uncomfortable beds and noise complaints, but overall decent quality.
Amenities
9.37
Positive mentions of amenities like the gym, activities, and atmosphere, though some specific comments raised concerns.
Value for Money
8.83
Several mentions of high parking fees and service-related disappointments slightly marred the value perception.
Food and Beverage
7.88
Significant negative feedback on restaurant service and food quality during dinner.
Overall Experience
9.87
Despite some drawbacks, many guests expressed a strong desire to return, suggesting an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:37

Property Description

Panoramic Views and Spacious Rooms:
Queen Kapiolani Hotel offers stunning panoramic views of Diamond Head from its outdoor pool and sun terrace. The spacious rooms are elegantly decorated and equipped with modern amenities like a 49-inch flat-screen TV and a refrigerator.

Convenient Amenities and Services:
Enjoy the convenience of beach towels, beach chairs, WiFi, and access to a business center during your stay. The hotel also provides local and toll-free calls, as well as an in-room security deposit box for your peace of mind.

Prime Location for Exploration:
Located just 1 block from Waikiki Beach, Queen Kapiolani Hotel is the perfect base for exploring Honolulu. With Honolulu Zoo and Kapiolani Park across the street and Ala Wai Golf Course nearby, there is no shortage of activities to enjoy during your stay.

Book your stay at Queen Kapiolani Hotel now to experience the best of Waikiki Beach and Diamond Head views!

Important information:

The hotel fee is charged by the property at check-in. The fee includes the following amenities:
-Welcome sample drink whip at Aloha Whip (pineapple juice or Dole)
-Weekly entertainment and discounted on-property guest activities
-Yoga On-The-Go (carrying bag, mat, jump rope, foam roller, fitness cables)
-24-Hour fitness center access and discounted yoga classes
-Daily surf demonstrations (Hans Surf School)
-In-room Chromecast streaming device
-High-speed WiFi
-24-Hour business center access
-Guest printing services (print from laptop or smart device to the business center printer)
-Beach chairs, beach towels and sunscreen (sample in-room & dispenser at pool)
-Ice and water stations
-Complimentary QK postcards
-In-room digital safe and refrigerator
-Unlimited local and 1-800 calls

An incidental deposit via credit card is required at check-in and refundable at check-out less any incidental charges incurred during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 3487 reviews
Cleanliness: 7.88
Service: 9.35
Location: 10
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.87
I
I8918ZNlindseyk Friends getaway
10
Loved it!! Perfect!
Pros:

Amazing location! Gorgeous views. Would come back.

2026-02-13 via Tripadvisor
A
Avila6771 Family Aliso Viejo, California
10
Excellent ! 10/10
Pros:

Clean, beautiful, great food, friendly! We will definitely visit again!

2026-02-13 via Tripadvisor
A
amy_indy12 Family Fort Worth, Texas
10
Picture perfect memories
Pros:

From last year to this year, our memories at the Queen Kapiolani Hōkele keep growing — like waves returning to shore. So many beautiful moments here. And seeing Jordan at The Deck is always a joy — an incredible server who brings true aloha to every visit. See you next year.

2026-02-12 via Tripadvisor
H
Happiness00360321037 Couples
8
Great ocean views
Pros:

Great views, good restaurants, nice gift shop and coffee shop. I liked the 2nd floor reading area. I wish they had coffee machines in the ocean view room we had.

2026-02-12 via Tripadvisor
L
lynnnteasley NONE Denver, Colorado
10
A Great, Kitchy Hotel!
Pros:

My husband and I agree that this was the perfect little hotel for our trip to Oahu. We sprang for a Jr. Suite and our view of Diamond Head and the beach was unimaginably gorgeous! We had an excellent view of the flamingos at the zoo too!
While we were close to shopping and restaurants, we didn’t have to hear the bustle of people (though we could hear the buses that run) and we were pleased with how close to the hotel is to the beach and the park.
The staff was friendly and helpful, but I’d like to give a special thanks to Melissa and Roddy at Deck. They were exceptional servers!
This hotel is for people who are looking for a clean, quiet (mostly, the roosters across the street are charming though), quaint place to stay. It was perfectly for us!

2026-02-12 via Tripadvisor
J
jamesbeaumont Couples Honolulu, Oahu, Hawaii
6
Great Hotel just the wrong room…
Pros:

Our room was nice and big but it was next to the elevators and there was noise till late at night. We had the Penthouse room 1914.
Also there was not enough lite in the kitchen and the hallway closet.
We love this hotel and its employees!! The Deck Restaurant is great.

2026-02-12 via Tripadvisor
B
breannad619 Solo travel
10
Very respectful and clean environment! Great for solo travelers or families . It’s such a cute vibe here
Pros:

Very beautiful hotel. I would definitely recommend! Next to the zoo and beach . Spotless and great accommodating rooms. I had no noise issues !

2026-02-12 via Tripadvisor
T
Taylor family_with_children nz
7
Tired but happy
Pros:

Location, style of room and ambience of hotel.

Cons:

We arrived at 9am and got given a room but it was by the elevators - very noisy. Got given another room further along the next morning but could still hear the elevator.

2026-02-12 via Nuitee
A
Azusa family_with_children jp
9
スタッフが優しくて最高
Pros:

ロケーション最高で、スタッフの人がフレンドリーで優しかった。

Cons:

ダイヤモンドベッドビューの部屋に泊まったけど、窓が掃除されていなく残念だった。

2026-02-11 via Nuitee
N
Nadya family_with_children us
10
Elegant
Pros:

Great price for such an elegant hotel.

2026-02-11 via Nuitee
N
N1492QAanitac NONE
8
Old Hawaiian feel
Pros:

I love the old Hawaii feel to this hotel. Great location away from Waikiki center. Next to the zoo and park.
Bathrooms could use updating.
Recommend higher floors, quite busy/noisy on streets.

2026-02-10 via Tripadvisor
L
L6447FAlorib Couples Janesville, California
8
Great views
Pros:

This resort hotel at the end of Waikiki is a jewel. Although it is not located directly in the beach, it boasts grand views of either Diamond Head or the ocean. Beds are comfortable, staff is super friendly and hospitable. There is a pool, coffee spot and cozy and plushh seating in the lobby. Room service is available and housekeeping is attentive. This place showcases all things Hawaiian in its decor. It is fresh, colorful and simple. There are several good restaurants nearby and within a mile one can find places the locals frequent and where prices are less tourist driven.

2026-02-10 via Tripadvisor
E
Explore53957426902 Family
10
Our Queen Kapiolani Hotel Stay
Pros:

My family & I enjoyed our stay here at Queen Kapiolani. Our oldest daughter flew in from the mainland with our son-in-law's family as well. Everyone was pleased with thier staff & amenities. Also, Queen Kapiolani Hotel allowed us to use their refrigerator for the Wedding Cake & Ubae Tarts! Finally, Kawai, the Bellman was always welcoming & helpful to our family & friends. Plenty of Aloha from the Queens Kapiolani Hotel. We will be staying there again in the future. Mahalos again for the hospitality.

2026-02-10 via Tripadvisor
B
biancaq120 Family
10
The most beautiful vacation ever
Pros:

That place is amazing and very friendly

2026-02-10 via Tripadvisor
G
G2852ERlizak NONE
10
Excellent
Pros:

Loved our stay. We loved Kawai and his continuous help. the front desk man Koa was super kind and friendly. Every staff member we bumped into was kind and courteous. I have already recommended to friends that we love this hotel. The rooms we had were beautiful and clean, nicely updated. The welcome drinks and the surfboard necklace truly was a beautiful touch for my 7 year old! Can’t wait to come back.

2026-02-10 via Tripadvisor
J
jimrH1779VB Couples
10
A Nice Place in Waikiki
Pros:

We stayed here for the proximity to Waikiki Beach (we were in town for an event). The hotel has a bit of a 60s vibe (my wife really liked it). The view from our room included both the ocean and Diamondhead.
The room itself was pretty standard. Staff was very nice though.
A nice place to stay if you're visiting Waikiki

2026-02-10 via Tripadvisor
C
casey0999 Solo travel
10
Very nice hotel - friendly staff
Pros:

I stay regularly at this well-located hotel. It's an older hotel, but nicely refurbished, with modern bathrooms, large TV etc.

The staff are super-friendly, especially the parking attendants!

It's on a busy street and the only negative, like for all hotels in Waikiki, is that there can be a lot of motorcycle noise in the evenings, although thankfully not overnight usually. My understanding is that Honolulu is starting to implement noise-control areas - I hope that it's true. I sleep with earplugs and it doesn't bother me at all.

2026-02-10 via Tripadvisor
M
Medivic26 NONE Lake Elsinore, California
10
Amazing experience!
Pros:

My fiancé and I had an incredible experience at the hotel since the moment we pulled int. Valet was great, check-in was easy, and location was prime! We were right off the main strip, so away from the noise, but an easy walk anywhere. Parking was convenient! We will definitely return.

2026-02-10 via Tripadvisor
M
Martin couple us
10
2026-02-10 via Nuitee
A
Angel solo_traveller us
10
It was great staying there
Pros:

Room 303 next to the pool& and the view from the room looking at the mountainit

2026-02-10 via Nuitee