Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Large and comfortable rooms
Cons:
Cleanliness issues
High price for value
Limited breakfast options

Categories

Cleanliness
7.74
There were mentions of lack of cleanliness and comfort issues.
Service
9.21
The staff were fantastic and very helpful throughout the stay.
Location
9.75
The hotel is excellently located near major attractions and easy to access.
Room Quality
8.2
Generally good rooms, but comfort issues with bedding were noted.
Amenities
8.23
Good amenities were mentioned, though there were suggestions for improvement.
Value for Money
7.69
Some reviews expressed that it was expensive for the quality received.
Food and Beverage
7.74
Breakfast mentioned as fair but needing more variety.
Overall Experience
8.61
Overall satisfying experience with notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:13

Property Description

Prime Location on Dam Square
Swissôtel Amsterdam is perfectly situated on Amsterdam’s famous Dam Square, just a short stroll from Centraal Station. Enjoy the convenience of easy access to the city’s top attractions.

Luxurious Rooms with Premium Amenities
Indulge in comfort with rooms featuring large windows, soundproofing, and a lavish bathroom stocked with complimentary Swiss bath products. Unwind with a Nespresso machine in every room, and some even boast stunning views of Dam Square.

Convenience and Services at Your Fingertips
Start your day with a delicious breakfast served daily and take advantage of room service. Pamper yourself with an in-room massage, or let the attentive concierge assist with arranging activities like bicycle rental or dining reservations. Stay connected with free WiFi throughout the hotel.

Ready to experience the charm of Swissôtel Amsterdam? Book your stay now to create unforgettable memories.

Important information:

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

Please note that if you secure your reservation with a credit card, it will be verified by means of an authorization on the day of arrival. Please note that the hotel has the right to cancel your reservation after 16:00 hours if your credit card turns out to be invalid.

Please note that a safety deposit of EUR 50 per night is required upon arrival, to cover incidentals. This is taken per credit card and will be refunded at check-out.

Please note that babies and children are also included in the maximum number of people staying at this hotel.

Please note that from Monday to Friday breakfast is served between 7:00 and 10:00 and from 7:00 to 10:30 on Saturday and Sunday.

Please note that Swissôtel Amsterdam has a zero tolerance policy regarding all forms of drugs.

Please note that when booking 5 rooms or more, different policies and additional supplements may apple.

Please note that when traveling as a minor to the hotel, a consent form for traveling as a minor or with a minor is required to present upon arrival and can be sent to you by email by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4664 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.61
B
Bianca Paola couple ph
9
Unbeatable location
Pros:

Near the National Monument/Dam Rak, which is unbeatable location. We were able to attend the National Remembrance Day program, with no worry on getting back to our hotel. Beds were comfortable & the room is large & has complete amenities (iron, hair dryer).

2026-05-09 via Nuitee
R
Roy couple gb
10
Very satisfied
Pros:

Location, breakfast, cleanliness, ease of checking in/out

Cons:

No swimming pool!

2026-05-09 via Nuitee
F
felicity couple gb
9
Would definitely stay here next time we are in Amsterdam.
Pros:

The location was amazing and the staff really helpful, informative and super friendly.
The room was very quiet, absolutely no noise disturbance in the night (Saturday) even though there are plenty of outdoor bars around.
Although some reviews mention housekeeping issues, we had none at all and found the room spotless.

Cons:

The room was smaller than I expected for the price but I guess the central location in a major city on a weekend commands the pricing.
We didn't have time for breakfast and ate dinner out so can't comment on the restaurant.

2026-05-09 via Nuitee
I
Irene Altorfer couple ch
9
Pros:

Alles war perfekt: die Lage, das freundliche Personal und das schöne, saubere Zimmer.

Cons:

Beim Frühstück gab es schmutzige Kaffeetassen und der Ort für den Käse-Kühlschrank war unpraktisch. Abgesehen davon gab es eine große Auswahl an Essen.

2026-05-08 via Nuitee
C
Chiung Ru solo_traveller tw
8
2026-05-08 via Nuitee
V
vandenbosch solo_traveller nl
8
2026-05-08 via Nuitee
S
Sjc997 Business Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
8
Hotel in the centre.
Pros:

Nice hotel in Amsterdam. Really grateful for Lovisa running and restaurant advice. Close to the central station. Slight downside is the location means it’s not quiet at any point!

2026-05-07 via Tripadvisor
J
JourneyPilot Business
8
Excellent room and service, very poor breakfast
Pros:

Great location and a quality hotel in the center of Amsterdam. Fast check-in and an appreciated room upgrade. As others have said, a very quiet room given the location. The only negative to report is that the cooked food at breakfast was stone cold on both mornings, which was concerning from a food hygiene perspective. The hot plates used were either not on or too low temperature to keep the food warm. I wouls stay again but would grab breakfast from somewhere else.

2026-05-06 via Tripadvisor
D
Daria couple pl
9
2026-05-06 via Nuitee
D
Daria couple pl
9
2026-05-06 via Nuitee
M
Murat extended_group tr
8
2026-05-06 via Nuitee
M
Mak couple sa
9
It was a wonderful stay, and having balloons in our room to celebrate our anniversary was a very thoughtful touch.
2026-05-06 via Nuitee
K
Karin extended_group ch
9
Super Lage
Pros:

Die Lage ist genial und das Personal an der Rezeption sehr freundlich und hilfsbereit

Cons:

Eigentlich nichts. Wenn es etwas zu "bemängeln" gibt...beim Frühstück wurden fehlende Produkte nicht immer aufgefüllt.

2026-05-06 via Nuitee
D
David extended_group gb
4
Not good value
Cons:

entrance hall dark and not very welcoming. Room small dark with poor outlook

2026-05-05 via Nuitee
H
Hasan solo_traveller tr
5
2026-05-04 via Nuitee
D
Didier couple fr
9
Séjour agréable.
Pros:

La propreté et l’emplacement

Cons:

Petit déjeuner moyen . Les oeufs brouillés pas assez chauds et secs. Il pourrait y avoir des œufs aux plats.

2026-05-04 via Nuitee
Y
Yazgül couple tr
8
Pros:

Calisanlar, oda temizligi,yatak konforu ve konumu mumemmeldi

Cons:

Kahvalti gelistirilebilir.

2026-05-04 via Nuitee
M
michelle solo_traveller gb
9
2026-05-04 via Nuitee
R
Rowan solo_traveller za
10
2026-05-04 via Nuitee
C
Christopher solo_traveller gb
8
2026-05-03 via Nuitee