Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Large and comfortable rooms
Cons:
Cleanliness issues
High price for value
Limited breakfast options

Categories

Cleanliness
7.74
There were mentions of lack of cleanliness and comfort issues.
Service
9.21
The staff were fantastic and very helpful throughout the stay.
Location
9.75
The hotel is excellently located near major attractions and easy to access.
Room Quality
8.2
Generally good rooms, but comfort issues with bedding were noted.
Amenities
8.23
Good amenities were mentioned, though there were suggestions for improvement.
Value for Money
7.69
Some reviews expressed that it was expensive for the quality received.
Food and Beverage
7.74
Breakfast mentioned as fair but needing more variety.
Overall Experience
8.61
Overall satisfying experience with notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:13

Property Description

Prime Location on Dam Square
Swissôtel Amsterdam is perfectly situated on Amsterdam’s famous Dam Square, just a short stroll from Centraal Station. Enjoy the convenience of easy access to the city’s top attractions.

Luxurious Rooms with Premium Amenities
Indulge in comfort with rooms featuring large windows, soundproofing, and a lavish bathroom stocked with complimentary Swiss bath products. Unwind with a Nespresso machine in every room, and some even boast stunning views of Dam Square.

Convenience and Services at Your Fingertips
Start your day with a delicious breakfast served daily and take advantage of room service. Pamper yourself with an in-room massage, or let the attentive concierge assist with arranging activities like bicycle rental or dining reservations. Stay connected with free WiFi throughout the hotel.

Ready to experience the charm of Swissôtel Amsterdam? Book your stay now to create unforgettable memories.

Important information:

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

Please note that if you secure your reservation with a credit card, it will be verified by means of an authorization on the day of arrival. Please note that the hotel has the right to cancel your reservation after 16:00 hours if your credit card turns out to be invalid.

Please note that a safety deposit of EUR 50 per night is required upon arrival, to cover incidentals. This is taken per credit card and will be refunded at check-out.

Please note that babies and children are also included in the maximum number of people staying at this hotel.

Please note that from Monday to Friday breakfast is served between 7:00 and 10:00 and from 7:00 to 10:30 on Saturday and Sunday.

Please note that Swissôtel Amsterdam has a zero tolerance policy regarding all forms of drugs.

Please note that when booking 5 rooms or more, different policies and additional supplements may apple.

Please note that when traveling as a minor to the hotel, a consent form for traveling as a minor or with a minor is required to present upon arrival and can be sent to you by email by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 4982 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.61
C
Chandrasekhar • solo_traveller • gb
10
Pros:

The staff were friendly and courteous. Very helpful.
Breakfast Buffet was the best.

Cons:

No comments.

2026-09-19 • via Nuitee
I
Ibrahim • solo_traveller • sa
9
2026-09-18 • via Nuitee
Z
Zeynel • solo_traveller • tr
10
Pros:

Çok merkezi bir konumdaydı heryere yürüme mesafesindeydi,temizlik iyiydi ve personel ilgiliydi ve odamıza gönderdikleri ikramlar için teşekkürler gitmek isteyen misafirler gönül rahatlığıyla gidebilir…

2026-09-18 • via Nuitee
H
Helmut • couple • de
8
Pros:

Die Lage direkt im Zentrum ist sehr gut.

Cons:

Die Zimmer sind relativ klein.

2026-09-18 • via Nuitee
C
caner • couple • tr
8
Merkezi yer olması tercihimizdi çalışanlar güleryüzlüydü
Pros:

Çok merkezi bir konumdu

Cons:

Yerler halıflex kötü bir koku var

2026-09-18 • via Nuitee
L
Lee • solo_traveller • gb
9
2026-09-17 • via Nuitee
Y
Yahya Farhan • couple • sa
2
Pros:

الموقع فقط جدا ممتاز

Cons:

كل شيء لم يعجبني اي شيء غير الموقع ولا انصح فيه

2026-09-16 • via Nuitee
N
Nuri Berk • couple • tr
10
Şahane
Pros:

Çalışanlar mükemmel

Cons:

Konum

2026-09-16 • via Nuitee
M
Marina • couple • it
10
2026-09-16 • via Nuitee
B
Bagour • couple • sa
9
Pros:

Every thing was amazing location, service… etc

Cons:

Nothing

2026-09-15 • via Nuitee
E
Elaine • couple • gb
8
Very nice hotel and central to everything in Amsterdam
Pros:

Very central

Cons:

Room was quite small despite booking premium room

2026-09-15 • via Nuitee
Y
Yağmur • solo_traveller • tr
1
Pros:

Kahvaltı ücretsizdi öyle almıştım odamı booking’den ama ücret aldılar.

Cons:

Personelleri aşırı aşırı suratsızdı. Bavuluma eşlik etmediler yardımcı olmadılar arkalarına dönüp içeri gidip oturdular her konuda personel çok çok yetersizdi asla bu oteli herhangi bir ülkede tercih etmem

2026-09-14 • via Nuitee
T
Thomas • couple • de
8
Sehr angenehmer Gesamteindruck mit kleinen Einschränkungen
Pros:

Lage, Personal, Zimmergröße, Frühstück, Sauberkeit waren prima.

Cons:

Zimmer trotz Upgrade etwas schlicht für den Preis. Duschsituation (in Badewanne) unkomfortabel bis gefährlich.

2026-09-14 • via Nuitee
S
Serkan • couple • tr
8
2026-09-14 • via Nuitee
G
Gianfranco • solo_traveller • it
7
Può migliorare
Pros:

Personale in reception e posto centrale dell'hotel

Cons:

Pulizia della stanza

2026-09-14 • via Nuitee
F
Furkan Tahsin • couple • tr
10
2026-09-13 • via Nuitee
L
Laurie Kathleen • couple • us
10
Pros:

Conveniently located! Nice restaurant and helpful staff!

2026-09-13 • via Nuitee
M
Mostafa • couple • ae
10
2026-09-13 • via Nuitee
Z
Zeynep • extended_group • tr
4
2026-09-12 • via Nuitee
A
alaa • solo_traveller • il
6
A very comfortable stay in a great location, with a cozy room and friendly staff
Pros:

The hotel was very comfortable, and the room was lovely and cozy, although small. The location was excellent and close to everything, and the staff were friendly and welcoming

Cons:

On the first day, the towels were not clean, but the staff replaced them after I informed them. There was also a slight delay before I could get into my room.

2026-09-12 • via Nuitee