Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, central location (near Dam Square and sights)
Friendly and helpful staff
Very good / excellent breakfast
Cons:
Rooms are aging: old furniture, dark/small rooms and poor bed quality
Value for money is frequently criticized (too expensive for condition)
Occasional bad smells in lobby/rooms and some cleanliness/amenity shortcomings

Categories

Cleanliness
7.4
Mixed signals: several guests explicitly noted rooms were clean, but multiple mentions of persistent food/room smells and a not-very-clean hairdryer (foehn) lower the score slightly.
Service
9.2
Consistently praised: frontline staff repeatedly described as helpful, knowledgeable and courteous across many reviews, supporting a strong service score.
Location
10
Outstanding: overwhelmingly positive and repeated comments about being in the best/most central location (Dam Square, easy walking to sights) justify a top score.
Room Quality
6.3
Several negative comments about old rooms, poor furniture, dark rooms, noisy/bad bathroom doors and very uncomfortable beds/pillows indicate clear weaknesses in room quality.
Amenities
7.9
Mixed: some standard amenities and breakfast praised, but specific gaps noted (minibar not included, bathtub safety/no anti-slip mat, limited taxi access) keep this slightly below top-tier.
Value for Money
6
Frequently criticised: multiple guests explicitly said the hotel is overpriced for the condition and offerings, which drives this below-average score.
Food and Beverage
9.3
Generally very positive: many guests called the breakfast excellent or very good (though one review found it disappointing apart from coffee), overall strong F&B impressions.
Overall Experience
8.7
Overall positive due to unbeatable location and helpful staff, tempered by recurring issues with room quality, value and occasional cleanliness/amenity problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Prime Location on Dam Square
Swissôtel Amsterdam is perfectly situated on Amsterdam’s famous Dam Square, just a short stroll from Centraal Station. Enjoy the convenience of easy access to the city’s top attractions.

Luxurious Rooms with Premium Amenities
Indulge in comfort with rooms featuring large windows, soundproofing, and a lavish bathroom stocked with complimentary Swiss bath products. Unwind with a Nespresso machine in every room, and some even boast stunning views of Dam Square.

Convenience and Services at Your Fingertips
Start your day with a delicious breakfast served daily and take advantage of room service. Pamper yourself with an in-room massage, or let the attentive concierge assist with arranging activities like bicycle rental or dining reservations. Stay connected with free WiFi throughout the hotel.

Ready to experience the charm of Swissôtel Amsterdam? Book your stay now to create unforgettable memories.

Important information:

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

Please note that if you secure your reservation with a credit card, it will be verified by means of an authorization on the day of arrival. Please note that the hotel has the right to cancel your reservation after 16:00 hours if your credit card turns out to be invalid.

Please note that a safety deposit of EUR 50 per night is required upon arrival, to cover incidentals. This is taken per credit card and will be refunded at check-out.

Please note that babies and children are also included in the maximum number of people staying at this hotel.

Please note that from Monday to Friday breakfast is served between 7:00 and 10:00 and from 7:00 to 10:30 on Saturday and Sunday.

Please note that Swissôtel Amsterdam has a zero tolerance policy regarding all forms of drugs.

Please note that when booking 5 rooms or more, different policies and additional supplements may apple.

Please note that when traveling as a minor to the hotel, a consent form for traveling as a minor or with a minor is required to present upon arrival and can be sent to you by email by the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.1
Based on 4905 reviews
Cleanliness: 7.4
Service: 9.2
Location: 10
Room Quality: 6.3
Amenities: 7.9
Value for Money: 6
Food and Beverage: 9.3
Overall Experience: 8.7
T
Tolga • couple • tr
6
Pros:

It’s spacious and located right next to Damrak and close by to tram

Cons:

Facility has become old, there is a constant food smell in the lobby and constant bad smell once you enter the room

2026-10-31 • via Nuitee
A
Abdullah • couple • tr
4
Pros:

Lokasyonu iyiydi

Cons:

Bu fiyata bu oda çok basit kalmış. Görseldeki gibi ferah odaları yok. Swissôtel ile hiç alakası yok. Banyo kapısı ahır kapısı gibi kendiliğinden çarpıyor. Aynı konumda aynı hizmeti veren daha uygun fiyatlı oteller var.

2026-10-31 • via Nuitee
J
Jennifer Ann • couple • gb
10
You could not find a more central location with more thoughtful staff and wonderful breakfast
Pros:

Breakfast was amazing
Fount desk staff were incredibly helpful

2026-10-31 • via Nuitee
S
Sefa • couple • tr
10
2026-10-31 • via Nuitee
S
Sami • couple • om
10
2026-10-30 • via Nuitee
S
Sergey 2305 • family_with_children • ru
10
2026-10-29 • via Nuitee
F
Franck • couple • be
10
Pros:

Emplacement exceptionnel. Literie très confortable. Et très bon petit déjeuner.

2026-10-29 • via Nuitee
J
Jonathan • couple • fr
10
Pros:

Tout

2026-10-29 • via Nuitee
N
Nick • extended_group • us
10
Perfect location to be in downtown. Close to shopping and sights. Easy transportation to get to other parts of the cit
Pros:

We enjoyed the proximity to the Dam Square and transportation options.

2026-10-28 • via Nuitee
A
ANLAYDN • couple • tr
8
2026-10-28 • via Nuitee
H
Hassan • solo_traveller • eg
7
2026-10-27 • via Nuitee
H
Hassan • couple • eg
7
2026-10-27 • via Nuitee
K
Karim • solo_traveller • eg
10
2026-10-27 • via Nuitee
S
Strandhus • solo_traveller • no
4
Utrolig dyrt uten at dette gjenspeiler standarden
Pros:

Lojasjonen

Cons:

At man fortsatt har badekar og ingen antisklimatte. Burde vært skikkelig dusj.

2026-10-26 • via Nuitee
R
RUPANI • solo_traveller • in
10
2026-10-26 • via Nuitee
I
Ismail • couple • us
8
2026-10-25 • via Nuitee
O
Oscar • couple • us
9
Great stay!
Pros:

Location

Cons:

There wasn’t easy access to the hotel for taxis

2026-10-25 • via Nuitee
G
GLORIA MELIKE • couple • tr
3
Pros:

Konumu

Cons:

Odaları çok eski yatakları kötü odaların büyük bir çoğunluğu duvara bakıyor odalar karanlık ve asla alınan parayı haketmiyor

2026-10-25 • via Nuitee
D
Dikla • couple • il
10
נהדר.ונחזור שוב
Pros:

ארוחת הבוקר טובה מאד.המיקום מצטיין. והצוות יוצא מהכלל ,ומאד מתחשב בבקשות.

Cons:

אין מה

2026-10-24 • via Nuitee
V
Virginie • family_with_children • ch
9
Genial
Pros:

La situation géographique top pour visiter et la literie très bonne.

Cons:

Le foehn pas tres propre

2026-10-24 • via Nuitee