voco Southampton by IHG

Hotels
Voco
8.5 (3420 reviews)
Herbert Walker Avenue , Southampton , gb

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and smart bedroom
Friendly and helpful staff
Cons:
Some discomfort with room features
High parking fees

Categories

Cleanliness
8.5
Overall cleanliness praised by multiple reviews.
Service
9
Staff described as friendly, helpful, and attentive.
Location
9
Centrally located and convenient for shopping and cruise terminal.
Room Quality
8
Rooms generally praised, though some concerns about comfort.
Amenities
8.5
Good amenities provided, though some operational issues noted.
Value for Money
8.5
Considered good value for the quality of the hotel.
Food and Beverage
8
Food options noted as good, but some price complaints.
Overall Experience
8.5
Overall positive experiences with anticipation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:51

Property Description

Panoramic Views of Southampton Waterfront
Holiday Inn Southampton is perfectly situated near the West Quay shopping centre and cruise terminals, providing breathtaking views of Southampton Waterfront from the property.

Modern Amenities and Dining
The hotel boasts clean and modern bedrooms equipped with 32-inch flat-screen HDTVs, free WiFi, and air conditioning. Guests can enjoy modern international cuisine at the Open Lobby and take advantage of 24-hour room service. Additionally, children under 12 stay and eat for free at the hotel.

Convenient Location with On-Site Parking
Conveniently located near the M3 and M27 motorways, Holiday Inn Southampton offers on-site car parking for guests, making travel easy and stress-free.

Experience comfort, convenience, and stunning views at Holiday Inn Southampton. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.5
Based on 3420 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
K
Kristan solo_traveller gb
10
2026-04-18 via Nuitee
S
Stuart couple gb
10
Fantastic
Pros:

Very good

2026-04-18 via Nuitee
I
Ismini Angeliki couple gb
10
Pros:

Jose who did the check in for us was helping polity excellent service
Very friendly

2026-04-18 via Nuitee
M
Michael couple us
9
2026-04-17 via Nuitee
E
Elizabeth couple gb
8
Very comfortable hotel with everything you need for an enjoyable stay.
Pros:

Very comfortable stay in king size room. Particularly liked the small fridge in the room and water and milk provided. Breakfast provided was excellent variety of cereals and cooked items.

Cons:

Could have done with a few more tea bags in the room (3 provided for 2 people) as even though there was a coffee machine we're not really coffee lovers.

2026-04-17 via Nuitee
G
Gracjan solo_traveller gb
10
2026-04-17 via Nuitee
D
Darren couple gb
10
2026-04-16 via Nuitee
R
rosie couple gb
10
A great stay at a fantastic price!
Pros:

Perfect location for the cruise terminals and shopping centre. The staff were wonderful and the food was great. A fab nights seep too!

Cons:

There wasn’t anything wrong with it!

2026-04-13 via Nuitee
B
Bonham couple gb
9
2026-04-13 via Nuitee
S
Sana solo_traveller gb
10
Fantastic!
Pros:

The staff was polite and attentive

Cons:

The abrupt response via booking.com when I asked for an invoice.
The response was impolite, abrupt and rude to whichever agent responded, it made think about cancelling my booming at Voco as I thought if the response is like this, then the staff will aslso be rude, however the staff at the hotel in person were great.

2026-04-13 via Nuitee
A
Andrew couple gb
9
Pros:

Location v good, staff excellent

2026-04-13 via Nuitee
D
David couple gb
10
An ideal location for what we required and we would have no hesitation in recommending to others. We will choose again w
Pros:

The location and its cleanliness

2026-04-12 via Nuitee
R
Richard couple gb
9
Overall a lovely hotel with exceptional staff in all areas.
Pros:

The cooked breakfast was only average - Black pudding and sausages were fairly tasteless. All staff were extremely attentive. The bar and restaurant are really nice - evening meal was exceptional and very good wine selection.

Cons:

At breakfast I would have liked a pot of tea rather than a bag in a cup.

2026-04-12 via Nuitee
J
Joe couple je
10
Beautiful all round, super convenient
Pros:

Beautiful all round

2026-04-12 via Nuitee
L
Lorraine couple gb
10
Really enjoyed our weekend away.
Pros:

The hotel was very nicely set out. The decor was modern and it had a very comfortable feeling about it in the reception areas. The views from the top few floors were great.

Cons:

We felt the car parking costs were a bit high. Also could do with a few more lifts as if you’re on the top floors you could wait ages for the lifts to get up to you at busy times.

2026-04-12 via Nuitee
S
Sylvia solo_traveller gb
7
First time here but won't be returning.
Pros:

The room was clean and comfortable. The location was good, near to cruise port.

Cons:

The breakfast was very poor. We were down in good time and the only bread available was sliced bread for toast. When I pointed out to a staff member that there was no more crusty bread she just said "There isn't anymore" without any apology.
At the end of my cruise I noticed that my bank details showed the hotel charging me twice for the evening meal so I called in to the hotel to query this. The manageress said it was due to a system error and they would not be taking the second payment - but again there was no apology.

2026-04-12 via Nuitee
T
Tony solo_traveller gb
9
2026-04-11 via Nuitee
Đức couple gb
10
2026-04-10 via Nuitee
K
Kieran couple gb
10
Pros:

Everything it was beautiful from the inside out decor is amazing

Cons:

Nothing

2026-04-10 via Nuitee
A
Ann solo_traveller gb
9
Have been staying for 30 years and it just gets better. Best buffet breakfasts I have ever had
Pros:

I was most grateful for all the help and time that Jose on the front desk spent with me to help retrieve my Visa card which I had lost in town. He was very patient and helpful and reassuring during this ordeal. Full marks for customer service.

2026-04-09 via Nuitee