Clayton Hotel Belfast City

Hotels
•
Clayton
8.2 (2276 reviews)
22 Ormeau Avenue , Belfast , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2276 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
S
Steve • couple • za
8
Great location in Belfast
Pros:

Very good location, bar area very good and staff excellent

Cons:

Everything was fine

2026-05-09 • via Nuitee
G
gary • couple • gb
9
2026-05-09 • via Nuitee
L
Laura • extended_group • gb
10
2026-05-08 • via Nuitee
H
Harold • couple • gb
9
Very comfortable
Pros:

Good location. Great staff

Cons:

Nothing not to like

2026-05-07 • via Nuitee
B
Bertina • couple • ca
8
2026-05-07 • via Nuitee
P
Patricia Joanne • couple • gb
10
2026-05-07 • via Nuitee
M
Mills • couple • gb
7
Relaxing
Cons:

Size of room

2026-05-06 • via Nuitee
S
Susumu • solo_traveller • jp
10
2026-05-06 • via Nuitee
C
Clare • solo_traveller • gb
6
Just ok, not sure if I would rush back for the price I paid. The bar area is nice, the room needed improvement
Pros:

Central and well located

Cons:

The room I had was tired and bathroom was worn and had signs of mould, not a 4 star experience

2026-05-06 • via Nuitee
J
Janine • solo_traveller • nz
5
Look further afield.
Pros:

Location.
Restaurant

Cons:

'Grubby' room.
Poor system for showering.
Stained and worn.
Phone didn't work.

2026-05-06 • via Nuitee
C
Caitlin • solo_traveller • gb
9
2026-05-05 • via Nuitee
M
Michael • solo_traveller • ie
8
2026-05-05 • via Nuitee
R
Rebecca • couple • gb
8
Great location and comfortable stay
Pros:

Great location
Friendly staff
Easy check in/out

2026-05-05 • via Nuitee
T
thomas • solo_traveller • ie
8
2026-05-05 • via Nuitee
J
Julieanna • couple • ie
10
Pros:

Comfiest bed

2026-05-04 • via Nuitee
A
ASTA • family_with_children • ie
7
2026-05-04 • via Nuitee
S
Siobhan • couple • gb
9
Pros:

Great reception staff especially David.

Cons:

Would have loved robes

2026-05-04 • via Nuitee
K
Kieran • solo_traveller • ie
4
Pros:

The Location

Cons:

The food was appallingly bad. Breakfast in particular. Cold buffet with very little produce available at 9.15am on Saturday morning.

2026-05-03 • via Nuitee
H
Heather • couple • gb
9
Nice hotel in a good location.
Pros:

Clean and tidy, good location. Facilities good. Nice staff.

Cons:

Automated key card/booking in machine was temperamental so we had to join the queue of people waiting to get key cards however the staff were prompt.

2026-05-03 • via Nuitee
C
Christophe • solo_traveller • be
8
2026-05-02 • via Nuitee