Clayton Hotel Belfast City

Hotels
Clayton
8.2 (2212 reviews)
22 Ormeau Avenue , Belfast , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2212 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
A
Arron couple gb
7
Overall a nice stay and would recommend for anyone wanting a cheap and comfortable stay close to the city centre
Pros:

Great location from grand central station and less than 5 minutes walk to city hall. The staff were excellent and the buffet style breakfast was topped up regularly so everything was hot and fresh.

Cons:

Although the hotel is in a great location and the staff very nice the hotel was lacking in the cleanliness department. There are lots of stains on the carpets in the halls and in the room and two of our pillows had marks on them. It looked like make up but couldn’t be sure. The tv didn’t work at first and it took two staff members to come and figure out how to retune it.

2026-04-11 via Nuitee
C
Crowley couple ie
7
Good but room to improve
Pros:

Very friendly staff,comfortable,spacious & quiet room

Cons:

Slow check in
Breakfast around 9.30am a bit ragged,out of glasses,cereals,hot plates,resetting tables haphazardly,Chef should be replenishing the hot food,not the 3 restaurant staff as they were doing door, greeting, seating, clearing, resetting....all done pleasantly...but too much.
No Mgt presence at all to help them out....

2026-04-11 via Nuitee
U
Una solo_traveller gb
6
Pros:

Convenience..lovely breakfast. Nice staff

Cons:

It was a very cold night and with automatic doors the bar area was cold. As was our room 425 the heating didnt work..we complained twice . It did get sorted. The window was broken and the wind whistled through the room. Thankfully the heavy curtains helped a bit

2026-04-11 via Nuitee
A
Ann couple ie
9
Great visit to Belfast- short but will definitely be back again
Pros:

Location was excellent-very central.
Hotel staff were very friendly and helpful.
Would definitely stay here next time.

Cons:

Nothing

2026-04-11 via Nuitee
B
Betty couple ie
10
Pros:

Everything. Friendly helpful staff

2026-04-11 via Nuitee
K
Kelley couple gb
10
Pros:

Beautiful hotel and lovely staff. Close to town and station, Would go back again

2026-04-10 via Nuitee
R
Ryan Ingham couple ie
10
2026-04-10 via Nuitee
A
Anne couple ie
8
2026-04-10 via Nuitee
S
Stephen couple gb
10
2026-04-10 via Nuitee
D
dean couple ie
10
Staff very good, we arrived late and left early. rooms was great and everything worked great
Pros:

central location to where we needed

2026-04-10 via Nuitee
A
Aisling family_with_children ie
8
2026-04-10 via Nuitee
J
June couple gb
9
2026-04-10 via Nuitee
A
Adelle family_with_children gb
9
2026-04-10 via Nuitee
A
Alan family_with_children gb
9
Excellent
Pros:

The staff were super friendly. Really good with my child.

Cons:

The soap dispensers in the bathroom are up high and attached to the wall, which meant my son couldn’t go to the toilet on his own and wash his hands. It would be better if the hotel had soap available at the right hight for children as well as adults.

2026-04-10 via Nuitee
A
Andrea couple gb
10
2026-04-10 via Nuitee
S
Simon couple gb
8
2026-04-09 via Nuitee
couple gb
9
2026-04-09 via Nuitee
B
Brian couple gb
10
Pros:

Beautiful hotel, Staff very friendly and helpful. Rooms clean and very comfortable. Lovely breakfast and comfortable seating areas, City Hall minutes walk away.

Cons:

Nothing

2026-04-09 via Nuitee
A
Aaron solo_traveller gb
2
2026-04-09 via Nuitee
B
Broderick couple ie
9
Pros:

Location

2026-04-09 via Nuitee