Clayton Hotel Belfast City

Hotels
Clayton
8.2 (1934 reviews)
22 Ormeau Avenue , Belfast , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1934 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
A
Ahmed couple gb
8
2026-03-07 via Nuitee
A
Ahmed couple gb
8
2026-03-07 via Nuitee
F
Felix couple ie
8
2026-03-06 via Nuitee
M
MARIANNE family_with_children ie
10
Pros:

The staff were exceptionally friendly and professional We really enjoyed our stay and will recommend it to friends

2026-03-06 via Nuitee
E
Elizabeth couple gb
8
2026-03-06 via Nuitee
T
Tom couple ie
9
2026-03-06 via Nuitee
K
Khumalo couple ie
10
Pros:

Exccent service good food

Cons:

No thing

2026-03-06 via Nuitee
L
Loretta solo_traveller gb
10
2026-03-05 via Nuitee
F
Frederico solo_traveller ch
8
2026-03-05 via Nuitee
A
Amanjot Singh solo_traveller gb
7
2026-03-05 via Nuitee
C
Ciaran couple gb
1
Pros:

Leaving

Cons:

Unprofessional staff zero people skills

2026-03-05 via Nuitee
L
Lisa solo_traveller ie
9
2026-03-04 via Nuitee
J
Jackie couple ie
10
2026-03-04 via Nuitee
T
Tina couple gb
8
2026-03-04 via Nuitee
M
Murray solo_traveller ie
8
Good location for work at RVH
2026-03-04 via Nuitee
H
Hanney solo_traveller gb
8
2026-03-04 via Nuitee
M
McGlynn couple gb
4
Understaffed and underwhelming
2026-03-03 via Nuitee
A
Aidan couple gb
9
The hotel is ideally located for Queen's University and the superb Grand Central Station.
Pros:

The hotel is ideally located for Queen's University, which I was visiting, Belfast's superb Grand Central Station, and the city's theatres, restaurants, shops and museums. Throughout our stay, the hotel's staff were most efficient and helpful. In particular, there were two female Somali cleaning staff my wife and I met, who cleaned our room and kindly offered to bring us disposable slippers (one has to ask for these at reception). The two Somali ladies were among the most hospitable people we met during our short visit to Belfast. I will never forget their broad, cheerful smiles. They are excellent ambassadors for the hotel.

2026-03-03 via Nuitee
E
Emily couple gb
7
Good hotel for location and friendly staff.
Pros:

Good location, friendly and attentive front of house team, we liked the self check in option, comfortable beds and clean bedding and towels, good shower with plenty of hot water, loads of space in the room.

Cons:

The room was on 7th floor, very loud water / machine pumping noise late every night that lasted at least 40 minutes, directly above our heads so hard to sleep until it stopped. I am sure the noise would be better on the lower floors. Cleaner didn’t come every day, one day we put the do not disturb sign so that’s fine, the next day we left the room and the cleaners were right outside but didn’t attend the room - perhaps we were too late.

2026-03-03 via Nuitee
J
JOAO couple be
7
2026-03-03 via Nuitee