Clayton Hotel Belfast City

Hotels
Clayton
8.2 (2370 reviews)
22 Ormeau Avenue , Belfast , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Need for renovation
Inconsistent service quality

Categories

Cleanliness
7.69
Inconsistent cleanliness reported in multiple reviews, including hair in the sinks and dated rooms.
Service
8.66
Staff were generally friendly and welcoming, providing a good experience overall.
Location
9.2
Multiple guests praised the excellent central location.
Room Quality
7.65
Rooms were described as basic and needing updates, with some issues like noise.
Amenities
7.68
Some amenities were missing or not as advertised, such as the coffee machine.
Value for Money
8.14
General expectation of quality for the price, though some felt it fell short.
Food and Beverage
8.19
Breakfast was liked, but specific items were disappointing, impacting the overall food experience.
Overall Experience
8.36
Mixed experiences reported, but overall satisfaction with location and some services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:00

Property Description

City Views and Stylish Bar
Clayton Hotel Belfast offers a chic stay with a bar and stunning city views. Enjoy air-conditioned rooms with free WiFi and modern amenities.

Delicious Dining Options
Indulge in a buffet or Full English/Irish breakfast at the on-site restaurant offering local cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available.

Convenient Location
Situated just 700 meters from The Belfast Empire Music Hall, the 4-star hotel is close to popular attractions like The Waterfront Hall and Ulster Museum. With a 24-hour front desk and room service, Clayton Hotel Belfast ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Clayton Hotel Belfast!

Important information:

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking. Failure to complete payment may result in cancelation of your booking

'Group T&C's for 8 or more rooms booked': The hotel will require a nonrefundable 10% deposit to confirm any bookings made of 8 or more rooms. The hotel will contact the booker to advise of the full T&C's for group bookings and to request the deposit amount. Nonpayment of the requested deposit will mean the hotel will cancel the booking for all rooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2370 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
S
Sinead solo_traveller gb
10
Perfect!!
Pros:

Everything was amazing

Cons:

Nothing

2026-05-30 via Nuitee
A
Anas family_with_children ae
5
Good location but poor facilities.
Pros:

Location

Cons:

Facilities, services.

2026-05-30 via Nuitee
W
Wayne Colegate solo_traveller gb
8
2026-05-27 via Nuitee
J
Jeannette solo_traveller nl
7
Ideaal voor lange weekendtrip
Pros:

De ligging, je loopt de straat uit en zit midden in de stad. En het ligt maar 8 min. lopen van Central Station

Cons:

Ontbijt, veel vette dingen. En de badkamer. Wel een goed bed.

2026-05-27 via Nuitee
I
Iain extended_group gb
9
2026-05-27 via Nuitee
B
Bella solo_traveller gb
10
Pros:

Beautiful room, perfect situation to Ulster Hall, for us it was very handy .
Staff very nice

Cons:

The orange chairs in the lobby were very comfortable but could do with a bit of a clean, beautiful hotel with dirty chairs is not a good look.

2026-05-26 via Nuitee
C
CATHERINE couple gb
8
good hotel would return
Pros:

good location and friendly staff

Cons:

bathroom was old and grubby

2026-05-26 via Nuitee
B
Brendan couple gb
9
2026-05-26 via Nuitee
C
Cathy couple gb
3
Pros:

Location was ok

Cons:

We were extremely disappointed with our stay. The rooms are old tired and grubby. The corridors weren't very clean and the general bar area was also dirty. We visited the bar area 4 times and tables weren't wiped down and old food on the ground etc. We know the Clayton is pretty basic but we were disappointed with how unsatisfactory the stay was for the price of £190 for one night. The room had patches on the walls from what looked like lighting updates but had not been repainted. There was a silverfish in the bathroom. We would not return.

2026-05-26 via Nuitee
H
Hazel family_with_children gb
9
Food is lovely and staff very welcoming, brilliant location right in centre of town
Pros:

The staff are lovely and always really helpful, we stayed in the same room as we had done a couple of months ago, breakfast was brilliant and always plenty of it, always feel really spoiled when staying there

Cons:

Same marks on bathroom tiles that were there from a couple of months ago

2026-05-25 via Nuitee
H
Holly extended_group gb
5
2026-05-25 via Nuitee
N
Nancy extended_group nl
6
Voor een paar dagen een prima hotel
Pros:

De ontvangst en ligging van het hotel was perfect.

Cons:

Het ontbijt werd niet goed aangevuld. De stoelen en tafels in de lounge ruimte waren niet schoon. Kamer werd niet schoongemaakt pas nadat ik het bij de receptie had gemeld.

2026-05-25 via Nuitee
J
Justin couple gb
9
2026-05-25 via Nuitee
K
Kathryn solo_traveller gb
10
2026-05-24 via Nuitee
A
Andrew couple gb
10
2026-05-24 via Nuitee
M
MARTINA solo_traveller ie
10
2026-05-24 via Nuitee
Y
Yage couple gb
5
2026-05-24 via Nuitee
H
Hans Christian couple dk
7
2026-05-24 via Nuitee
D
Daphne couple gb
10
Brilliant central hotel , lovely staff , beautiful decor , comfortable beds
Pros:

Warm friendly atmosphere , beautiful surroundings , comfortable rooms , efficient and friendly staff

Cons:

Not a thing , have stayed on a few occasions and will def be returning

2026-05-24 via Nuitee
N
Neil solo_traveller gb
9
Would stay again , but need to update beds and pillows
Pros:

Location great 👍, breakfast excellent and great value , room overall good but bed hard and pillows poor

Cons:

Bed

2026-05-24 via Nuitee