Embassy Suites by Hilton Los Angeles Downey

Hotels
Embassy Suites Hotels
7.9 (1247 reviews)
8425 Firestone Boulevard , Downey , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast variety
Bar service with complimentary drinks
Cons:
Inadequate room cleanliness
Poor service quality
High parking fees

Categories

Cleanliness
7.23
Bathroom and room cleanliness were lacking; issues with inadequate supplies.
Service
8.2
Mixed experiences with service; some guests noted dismissive staff based on appearance.
Location
9.24
Convenient location near freeways and commercial entities.
Room Quality
7.19
Room comfort issues; provided blankets insufficient for the number of guests.
Amenities
8.22
Additional amenities like free drinks and a good breakfast were appreciated.
Value for Money
6.68
Perceived overpriced considering maintenance issues and hidden fees.
Food and Beverage
8.73
Good assortment of breakfast items; positive feedback on the bar service.
Overall Experience
7.7
Overall mixed feelings; highlighted issues with service but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Indulge in Luxury Suites
Located adjacent to Downey Civic Center, Embassy Suites by Hilton Los Angeles Downey offers spacious suites with premium amenities. Each suite features 2 flat-screen TVs, a work area, and a cozy living room, ensuring a comfortable stay.

Unwind and Dine
Take a dip in the indoor pool or hit the fitness center for a workout session. Start your day with a complimentary cooked-to-order breakfast and savor delicious American cuisine at the on-site Brickstone Grill restaurant.

Convenience at Your Fingertips
With a convenience store on-site and shopping at Stonewood Mall just a 5-minute drive away, everything you need is within reach. Don't forget to attend the nightly Manager’s Reception for a delightful evening.

Book now for an unforgettable stay at Embassy Suites by Hilton Los Angeles Downey.

Important information:

There is a $100 USD incidental fee that is refundable upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1247 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 7.7
M
Mitchell family_with_children us
10
Convient
Pros:

The beds were comfy , the view was beautiful,

Cons:

The bathroom was really small, the floor is extremely slippery throughout the room especially the bathroom, the water pressure in the shower, and unfortunately the bathroom smelled like diapers...

2026-03-15 via Nuitee
A
Anthony couple us
10
Would stay again
Pros:

It fun the food was good, service was great, and clean and comfortable

Cons:

The only issue and it really wasn’t that big of a deal, the ac in the room didn’t work and the TVs are out dated.

2026-03-11 via Nuitee
M
Melinda family_with_children us
8
the place was great, but to have to pay for parking, i can see if i had multiple cars
Cons:

the Jacuzzi was not working well and the front desk staff brushed it off and said ya it hasn't been working. the one person who cared was a supervisor of some sort, even thought it was never fixed. Having to pay extra for parking my car there was crazy too, how do most people get there walking?

2026-03-09 via Nuitee
H
Hovig couple us
10
2026-03-05 via Nuitee
G
Geoff family_with_children us
6
Pros:

Breakfast was great.

Cons:

The furniture in the room was dirty and slightly dated. The humidity in the hotel was very high and difficult to get used to.

2026-03-04 via Nuitee
R
Rogelio extended_group us
1
They over booked and didn’t have a room available when we arrived
2026-03-03 via Nuitee
B
Bernadett couple us
10
Pros:

Staff was very welcoming and helpful!

2026-02-28 via Nuitee
F
fernando family_with_children mx
9
Agradable
Pros:

El desayuno cono siempre excelente

Cons:

Sigo sin entender el cobro del estacionamiento, ningún otro hotel que eh visitado en los ángeles tiene este cobro, Deberían tener un espacio por reserva, 18 dolares por día es algo excesivo, lo demás muy bien como siempre

2026-02-28 via Nuitee
A
Atreidesmom family_with_children us
8
2026-02-28 via Nuitee
N
Noha family_with_children eg
9
Very good stay and value for money
Pros:

Cleanliness, staff was very helpful. Room was big and very convenient for 5 persons.

Cons:

Breakfast was so crowded, hard to find a table. And the coffee corner smells really BAD

2026-02-25 via Nuitee
T
Teresa extended_group us
10
2026-02-24 via Nuitee
M
McCue extended_group us
7
Pros:

The location, staff, food, free drinks and bed

Cons:

Couldn't turn off all the lights, water pressure in shower and lamp didnt work.

2026-02-22 via Nuitee
T
Ty solo_traveller us
10
2026-02-13 via Nuitee
Z
Z3697NJjohnm Solo travel
10
HGV Representative Vacation Options
Pros:

All of my interactions with staff and HGV Representative Brian was extra helpful in helping my to future Hilton Hotel adventures. I didn't purchase a vacation package today but with future Hilton stays in progress, I'll continue to think about what Brian has shared with me during this visit. You have a great representative sharing options while selecting Hilton as a choice hotel.

2026-02-06 via Tripadvisor
A
Andrew couple us
4
Dirty! Very dirty
Pros:

I really liked how the room looked and how thr lobby was nice and easy access

Cons:

Not all the light switches work!!!! THERE WAS MOLD UNDER THE RUG!!! The rug next to the bed was wet we thought we spilled something then we realized there was so drinks around us and we realized the next morning it was still wet that’s how we discovered mold the cleanliness was not good AT ALL there was a USED CONDOM under the bed and lots of bits of trash!!!!!!!!!!!!!! NOT ALL THE LIGHT SWITCHES WORK!!!!! The Shower had built up GRIME and MOLD!!!!! the balcony floor was SO DIRTY aswell!!! Definitely not the best for cleanliness there was lots of white stains on the chair I didn’t feel comfortable sitting on it this forsure wasn’t the best stay

2026-01-28 via Nuitee
M
Mafdy solo_traveller eg
8
2026-01-28 via Nuitee
X
Xzavanesha extended_group us
10
It was amazing
Pros:

Whatever we needed they were on it!

Cons:

I loved everything

2026-01-27 via Nuitee
M
Michael couple us
10
2026-01-26 via Nuitee
T
Tea Maurie couple us
10
Pros:

Its always a pleasure to stay here! The staff is amazing and the rooms are great. The breakfast is delicious!!!

Cons:

That when I went down to the jacuzzi it was closed.

2026-01-26 via Nuitee
H
Hovig couple us
10
2026-01-26 via Nuitee