Embassy Suites by Hilton Los Angeles Downey

Hotels
•
Embassy Suites Hotels
7.9 (1328 reviews)
8425 Firestone Boulevard , Downey , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast variety
Bar service with complimentary drinks
Cons:
Inadequate room cleanliness
Poor service quality
High parking fees

Categories

Cleanliness
7.23
Bathroom and room cleanliness were lacking; issues with inadequate supplies.
Service
8.2
Mixed experiences with service; some guests noted dismissive staff based on appearance.
Location
9.24
Convenient location near freeways and commercial entities.
Room Quality
7.19
Room comfort issues; provided blankets insufficient for the number of guests.
Amenities
8.22
Additional amenities like free drinks and a good breakfast were appreciated.
Value for Money
6.68
Perceived overpriced considering maintenance issues and hidden fees.
Food and Beverage
8.73
Good assortment of breakfast items; positive feedback on the bar service.
Overall Experience
7.7
Overall mixed feelings; highlighted issues with service but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Indulge in Luxury Suites
Located adjacent to Downey Civic Center, Embassy Suites by Hilton Los Angeles Downey offers spacious suites with premium amenities. Each suite features 2 flat-screen TVs, a work area, and a cozy living room, ensuring a comfortable stay.

Unwind and Dine
Take a dip in the indoor pool or hit the fitness center for a workout session. Start your day with a complimentary cooked-to-order breakfast and savor delicious American cuisine at the on-site Brickstone Grill restaurant.

Convenience at Your Fingertips
With a convenience store on-site and shopping at Stonewood Mall just a 5-minute drive away, everything you need is within reach. Don't forget to attend the nightly Manager’s Reception for a delightful evening.

Book now for an unforgettable stay at Embassy Suites by Hilton Los Angeles Downey.

Important information:

There is a $100 USD incidental fee that is refundable upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1328 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 7.7
A
alejandroaQ8607KA • Couples
10
Very awesome stay at embassy
Pros:

Bryan
Anna
Hitoleto

We very politely and helpful with everything during our stay.

They are awesome and deserve a bonus/raise

2026-06-26 • via Tripadvisor
K
Karla • extended_group • us
10
2026-06-26 • via Nuitee
M
Maribel • family_with_children • us
4
Good location, disappointing service.
Pros:

The location was great, and the breakfast was good—especially the omelets.

Cons:

The cleaning service was disappointing. The room was not cleaned properly during our stay. Housekeeping would come to change the towels but often did not clean the room. We requested body wash several times, but it was never refilled. Additionally, the elevators in the back building were out of service for our entire stay, which was very inconvenient.

2026-06-24 • via Nuitee
N
Nicole • solo_traveller • us
8
Pros:

Tina Marie had too tier customer service

Cons:

Bathroom too small

2026-06-23 • via Nuitee
L
Lloyd • solo_traveller • us
10
Night at Embassy
Pros:

Everything was great.

Cons:

Nothing , everything was great.

2026-06-22 • via Nuitee
H
H2406DBamandac • Family
6
Fam vaca
Pros:

Tina and Brian are wonderful they just made the stay so much better ! We had a few issues but these two fix them! Thank you Tina and Brian for everything!

2026-06-21 • via Tripadvisor
F
Francisco • solo_traveller • us
10
Pros:

Everything

Cons:

Left to soon

2026-06-21 • via Nuitee
N
Nomad46227212047 • Family
10
Excellent service
Pros:

Excellent service friendly staff from the front desk to the kitchen staff Bryan David thanks for all the trip advices and information you provided

2026-06-18 • via Tripadvisor
M
Mario • solo_traveller • us
8
2026-06-15 • via Nuitee
E
Estela • solo_traveller • us
6
Surprisingly lacking...
Pros:

The housekeeping staff, specifically Martha, was great and helped promptly.

Cons:

I was honestly disappointed. I've stayed in SF's Embassy Suites several times and always had a great experience. Embassy Suites in Downey just didn't meet our expectations. There were 2 TVs but only one remote; asked for a second and got it. Microwave wasn't working (fortunately only stayed one night). There were 5 of us in tye room but they only had towels for two; had to ask for more and got them. The bathroom was very small. They didn't provide hand soap and the water pressure was low.

Property layout, I liked.

2026-06-14 • via Nuitee
A
Anthony • family_with_children • us
3
Pros:

El desayuno fue lo único que me gustó.

2026-06-14 • via Nuitee
I
inglaof • solo_traveller • mx
10
2026-06-14 • via Nuitee
S
stevetO9179US • Family
10
Great Hotel - Great People Working There
Pros:

Brian David and Laura were very helpful with our stay. Top marks for both of them!

Thank You

2026-06-13 • via Tripadvisor
B
Bernice • family_with_children • us
3
Not good
Pros:

Liked the omlette station

Cons:

Our room had a view of the dumpster, the room haf a sewer stench, it reeked most of the night had a headache by morning. Told the manager, ihe reduced the fee by 50% but at some point , I contiplated sleeping in your lobby from the fowl order.

2026-06-11 • via Nuitee
J
Jacky • solo_traveller • us
10
2026-06-10 • via Nuitee
K
kevinjA6228SR • Business
10
Embassy Suites Hotel, so beautiful!
Pros:

Our stay at Embassy Suites by Hilton in Downey, California, was very nice. Our room was absolutely immaculate on the 7th floor with the city view. My wife used the exercise room and she liked it. The breakfast menu was phenomenal and very tasty. This is our second time staying at this hotel because the rooms are so beautiful. We will definitely come back.

2026-06-09 • via Tripadvisor
I
Isabel • family_with_children • us
10
Cons:

AC did not work

2026-06-09 • via Nuitee
T
tanveera739 • Family
10
Graduation stay
Pros:

I liked the rooms here especially the breakfast and service. Brian David was very hospitable and friendly. Would stay here again in the future!

2026-06-07 • via Tripadvisor
F
Flyer07448126577 • Family
10
Hilton - California anniversary visit
Pros:

My wife and I celebrated our anniversary here on California and had many wonderful experiences. The staff at Hilton is outstanding and one of the Hilton staff Brian David was especially helpful in getting us a good deal on our next trip.

2026-06-06 • via Tripadvisor
Z
Zalricor • solo_traveller • us
10
2026-06-06 • via Nuitee