Embassy Suites by Hilton Los Angeles Downey

Hotels
Embassy Suites Hotels
7.9 (1368 reviews)
8425 Firestone Boulevard , Downey , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast variety
Bar service with complimentary drinks
Cons:
Inadequate room cleanliness
Poor service quality
High parking fees

Categories

Cleanliness
7.23
Bathroom and room cleanliness were lacking; issues with inadequate supplies.
Service
8.2
Mixed experiences with service; some guests noted dismissive staff based on appearance.
Location
9.24
Convenient location near freeways and commercial entities.
Room Quality
7.19
Room comfort issues; provided blankets insufficient for the number of guests.
Amenities
8.22
Additional amenities like free drinks and a good breakfast were appreciated.
Value for Money
6.68
Perceived overpriced considering maintenance issues and hidden fees.
Food and Beverage
8.73
Good assortment of breakfast items; positive feedback on the bar service.
Overall Experience
7.7
Overall mixed feelings; highlighted issues with service but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Indulge in Luxury Suites
Located adjacent to Downey Civic Center, Embassy Suites by Hilton Los Angeles Downey offers spacious suites with premium amenities. Each suite features 2 flat-screen TVs, a work area, and a cozy living room, ensuring a comfortable stay.

Unwind and Dine
Take a dip in the indoor pool or hit the fitness center for a workout session. Start your day with a complimentary cooked-to-order breakfast and savor delicious American cuisine at the on-site Brickstone Grill restaurant.

Convenience at Your Fingertips
With a convenience store on-site and shopping at Stonewood Mall just a 5-minute drive away, everything you need is within reach. Don't forget to attend the nightly Manager’s Reception for a delightful evening.

Book now for an unforgettable stay at Embassy Suites by Hilton Los Angeles Downey.

Important information:

There is a $100 USD incidental fee that is refundable upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1368 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 7.7
M
Madison family_with_children us
10
2026-09-09 via Nuitee
S
Shameka solo_traveller us
8
Pros:

Staff was great from the lobby to the restaurant.

Cons:

The room was as clean as it should have been. Floor was not swept/vacuumed. Bathroom sink was dirty and there was hair in the shower!

2026-09-08 via Nuitee
K
Karla Maia Marie extended_group us
8
2026-09-08 via Nuitee
S
Shepherd couple us
10
Yeah I wish I had more time
Pros:

Everything

2026-09-08 via Nuitee
S
Stephen family_with_children gb
8
2026-09-07 via Nuitee
B
Balboa family_with_children us
7
2026-09-05 via Nuitee
C
charmaine couple us
5
Pros:

I have to think about it

Cons:

You need to keep the place up. Paint the doors. I don't even think my room had been cleaned.

2026-09-04 via Nuitee
Y
Yesica family_with_children us
10
2026-09-04 via Nuitee
E
Ethel extended_group us
10
2026-09-04 via Nuitee
J
Jenni couple us
10
2026-09-03 via Nuitee
C
Canada solo_traveller us
8
2026-09-01 via Nuitee
R
Rosanna solo_traveller us
10
Pros:

Cleanliness of the hotel. Breakfast options were exceptional.

Cons:

Too much chlorine in the indoor pool. It made swimming un-enjoyable

2026-08-31 via Nuitee
A
Amos couple us
10
I love the stay, custom service was top tier. Appreciate the compliment drink is lovely. Maybe get the elevator situated
Pros:

The indoor pool!

Cons:

Dirty balcony!

2026-08-31 via Nuitee
G
Gem1 family_with_children us
9
Comfortable and Safe stay.
Pros:

Breakfast was great, staff very friendly and welcoming. The room had great lighting as well as dark curtains to rest.

Cons:

Breakfast times vary from weekend to weekdays

2026-08-31 via Nuitee
D
Dee solo_traveller us
8
pack and play should come with sheets and blankets
Pros:

front counter customer service excellent. breakfast is always good.

Cons:

order two pack and plays. one pack and play could not be assembled (broken).brought back a wooden crib. ask three times for sheets and blankets never received.
housekeeping finally brought one queen size sheet for the pack and play and the crib¿

2026-08-28 via Nuitee
C
César Enrique solo_traveller mx
7
Pros:

La ubicación.

Cons:

Un poco más de limpieza en áreas de buffet y algunos pasillos. Que tengas que solicitar que te limpien el cuarto.

2026-08-28 via Nuitee
S
Sheila couple us
3
Cons:

The room was not cleaned after the first night. Had to ask for towels. There was no carpet in the room which left the curtains smelling. Loud noises above us both nights and someone knocked at door in the middle of the night.

2026-08-27 via Nuitee
S
Stephanie couple us
10
Pros:

Everything, it was a good stay

Cons:

Ac issues

2026-08-27 via Nuitee
T
Tracy family_with_children us
3
Not comfortable at all. Itchy due to bug bites. And unable to rest properly due to the worry of getting more bites.
Pros:

Location

Cons:

Even after contacting the property about us being on the road and a few hours out they booked all 2 bed queen rooms ( I reserved ours months ago and confirmed day of with Andres the manager) we had to switch rooms after 2 days in and then had to change rooms again due to a bed bug problem. We had to repeatedly go downstairs and ask for toilet paper because the cleaning staff would skip our room.

2026-08-23 via Nuitee
M
Melenita family_with_children us
9
Cons:

the bathroom was too small rather than that everything was good

2026-08-23 via Nuitee