Embassy Suites by Hilton Columbus

Hotels
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Embassy Suites Hotels
8.4 (891 reviews)
2700 Corporate Exchange Drive , Columbus , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great hospitality
Clean rooms
Spacious rooms
Friendly staff
Cons:
Concern about cleanliness
Rude breakfast staff
Noisy environment due to protests
Billing issues

Categories

Cleanliness
7.98
Concerns were raised about blood and feces found on sheets, impacting cleanliness perception.
Service
9.45
Front desk and general staff received positive remarks for their friendliness and helpfulness.
Location
8.49
Location was convenient, though noise issues were reported during protests.
Room Quality
8.44
Rooms were described as spacious and clean, though issues with cleanliness and pillow comfort were noted.
Amenities
7.47
Amenities received mixed reviews, with reports of overcrowded pool and issues with parking.
Value for Money
8.93
Positive sentiments expressed regarding value despite some billing issues.
Food and Beverage
7.98
Breakfast staff was reported as rude, affecting the overall food experience.
Overall Experience
8.45
Overall stay was positive and enjoyable for most guests despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:40

Property Description

Luxurious All-Suite Hotel Experience

Modern Amenities: Enjoy spacious accommodations equipped with MP3 radios for your entertainment needs. Start your day with a complimentary cooked-to-order breakfast and maintain your fitness routine at the modern fitness center.

Relaxation and Dining: Unwind by the indoor/outdoor pool in the afternoon and treat yourself to a delectable meal at the on-site restaurant. Join us for the free evening manager's reception for a perfect end to your day.

Book Your Stay Now: Indulge in comfort and convenience at our all-suite hotel near Columbus attractions. Reserve your suite today for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.4
Based on 891 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.49
Room Quality: 8.44
Amenities: 7.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
B
Barry • family_with_children • us
10
2026-06-25 • via Nuitee
B
Blue • solo_traveller • us
5
Pros:

The bar and food was really good.

Cons:

The beds were not very comfortable, and the 2 elevators that were closest to our room one of them was not working. Made it very inconvenient for us on the 7th floor to go up and down.

2026-06-15 • via Nuitee
L
Lea • solo_traveller • us
10
2026-06-13 • via Nuitee
A
Amanda • family_with_children • us
10
Great for a weekend with kids
Pros:

Location was great! Very clean and staff were friendly!

Cons:

NA

2026-06-11 • via Nuitee
B
Brian • couple • us
5
Pleasant stay at hotel, lots of kids running around in bare feet even though signs were posted.
Pros:

Location to main highway

Cons:

Room smelled of dogs and hotel did not appear to segregate rooms.

2026-06-09 • via Nuitee
R
Reyes • family_with_children • us
10
2026-06-09 • via Nuitee
C
Cynthia • couple • us
6
Could have been better yet couldn’t have been worse.
Pros:

Nice friendly employees.

Cons:

There was an extremely large group of very loud, vulgar, arrogant people who were running the halls till late in the early hours. I couldn’t get to sleep until after 4:00 AM.

2026-06-08 • via Nuitee
B
Beth • extended_group • us
9
Pros:

The food

Cons:

One elevator was out and it was a packed hotel

2026-06-07 • via Nuitee
H
Hannah • family_with_children • us
9
2026-06-04 • via Nuitee
V
Vanessa • family_with_children • us
10
Very nice and comfortable hotel.
Pros:

The young woman who helped me was exceptional. Very nice, kind, and respectful. The hotel was beautiful, from the entrance to the room. I didn't get to try the breakfast, I was very tired after a long trip, but I would have liked to.

Cons:

Nothing everything was good

2026-06-02 • via Nuitee
S
Sharon • couple • il
2
Not good
Cons:

The location was close to the meeting places we had arranged. However, what we didn't know was that the area had become crime prone and the hotel management has done nothing to protect guests' property or to inform them of these problem. We had planned to leave early in the morning on our last day, only to find that our car windows were smashed, as were those of other guests' cars. Turns out this is not the first time this has happened, and the hotel staff knew about this and simply handed us a complaint form. Only when we made a fuss did they had us the non-emergency police number so we could file a complaint (which we did). As it was early and the maintanince staff was not there yet there was not even a broom available to sweep up the glass in the car. Needless to say this delayed all our meetings that day, and we had go to replace our rental car. This was really not treatment we expected from a hotel in the chain!!

2026-06-01 • via Nuitee
S
Shane • couple • us
8
The stay was nice.
Pros:

Loved the property. Very nice staff. The front desk lady’s were amazing. Couldn’t ask for a nicer clean place to stay. The evening happy hour was nice. Breakfast was great !!

Cons:

My only complaint which is a big one the third bed they offer, which is the pullout couch is absolutely horrible. I’m 55 years old and my back is totally shot because of the bed if you’re counting on that bed to be comfortable for anyone over 10 years old you’re wrong. They should not advertise this as something comfortable or a third bed to stay in. It’s absolutely terrible. They should advertise it !

2026-06-01 • via Nuitee
F
Fred • family_with_children • us
7
2026-05-29 • via Nuitee
T
toyal • solo_traveller • us
9
2026-05-29 • via Nuitee
A
Anita • couple • us
10
2026-05-27 • via Nuitee
J
Janice • solo_traveller • us
8
2026-05-26 • via Nuitee
A
Aponte • solo_traveller • us
8
2026-05-25 • via Nuitee
M
Monica • extended_group • ec
7
Pros:

El desayuno

Cons:

No me gustó el Sofá cama estaba muy dañado no se podía dormir deberían renovar nuevos por favor 🙏

2026-05-20 • via Nuitee
J
Jesse • solo_traveller • us
8
Pros:

How quickly the staff attended to our needs and requests

Cons:

The pull out bed was stained and the bedding for the pull out looked like it had some mystery fluids on it.

2026-05-19 • via Nuitee
T
Tekin • family_with_children • us
4
Decent.
Pros:

Happy hour was a nice surprise! Breakfast was fabulous! Size of suite was very nice.

Cons:

Room was a bit outdated with dark colors, broken lamp, loose switches, and AC did not work well, even at lowest temp. Bathroom had built up dust on fixtures and flooring, stains on back of door. Carpet smelled like dog pee. Had to go out and buy a fan and lysol.

2026-05-19 • via Nuitee