Koi Koi, Fort Portal

Hotels
7.7 (37 reviews)
Kasese Road , Fort Portal , ug

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent food
Outstanding customer service
Good hygiene/cleanliness
Great location
Highly recommended
Cons:
Budget room too warm
Narrow bed
Chicken noise in the morning

Categories

Cleanliness
8
Reviewer explicitly listed 'Hygiëne' (hygiene) as a pro, indicating good cleanliness.
Service
8.5
Described as 'outstanding customer service' and highly recommended, supporting an above-average service score.
Location
8.2
Reviewer commented 'The location is great', indicating a strong location sentiment.
Room Quality
5.8
Negative notes about the budget room being warm and having a narrow bed lower the room quality rating.
Amenities
7.7
Standard quality for this hotel tier.
Value for Money
7.7
Standard quality for this hotel tier.
Food and Beverage
8.5
Mentioned as 'excellent food' and praised in the review, supporting a high food & beverage score.
Overall Experience
7.2
Generally positive overall (highly recommended, 'great stay') but tempered by morning chicken noise and some room issues, yielding a moderately positive overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:15

Property Description

Garden Oasis with Modern Comforts

Located in Fort Portal, just a short distance from Toroo Botanical Gardens, Koi Koi, Fort Portal offers a serene retreat with top-notch amenities. Indulge in a delicious meal at the on-site restaurant, enjoy the convenience of room service, and experience personalized attention from the 24-hour front desk. Stay connected with complimentary WiFi throughout the property.

Comfortable Rooms for Relaxation

Unwind in well-appointed guest rooms featuring a cozy seating area, a flat-screen TV, and a private bathroom stocked with free toiletries. Each room is thoughtfully designed with your comfort in mind, ensuring a restful stay.

Family-Friendly Fun

Perfect for families, the hotel boasts a children's playground where the little ones can have a blast. Explore nearby attractions like Lake Nkuruba Nature Reserve and Sempaya National Park for unforgettable adventures.

Ready to experience tranquility and luxury at Koi Koi, Fort Portal? Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: EBB

Location

Guest Reviews

7.7
Based on 37 reviews
Cleanliness: 8
Service: 8.5
Location: 8.2
Room Quality: 5.8
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.5
Overall Experience: 7.2
M
Montse Martin romero • solo_traveller • es
10
2026-09-12 • via Nuitee
F
Fontana • solo_traveller • it
9
Base perfettz
Pros:

Bella struttura vicino al centro anche se sembra di stare in.un bosco

Cons:

Nulla tutto ok

2026-09-06 • via Nuitee
O
Oriol • solo_traveller • es
8
2026-09-06 • via Nuitee
G
Golubeva • extended_group • za
10
2026-09-01 • via Nuitee
G
Golubeva • solo_traveller • za
10
2026-08-06 • via Nuitee
S
Silke • solo_traveller • de
10
2026-07-24 • via Nuitee
L
Lumumba • family_with_children • ug
8
2026-06-15 • via Nuitee
S
Sebastian • solo_traveller • dm
10
Pros:

An absolute amazing place with excellent food and outstanding customer service
I highly recommend that beautiful place to anyone

2026-06-14 • via Nuitee
F
fabienne • solo_traveller • be
8
Pros:

Hygiëne

Cons:

Warm in de budgetkamer
Smal bed

2026-05-31 • via Nuitee
S
Suzanne • solo_traveller • ug
8
It was a great stay
Pros:

The location is great

Cons:

The chicken noise in the morning

2026-05-19 • via Nuitee
A
Anne • couple • nl
9
2026-04-21 • via Nuitee
G
Geo • couple • it
10
2026-03-25 • via Nuitee
B
Bonnie-Jo • couple • ca
10
2026-03-13 • via Nuitee
P
Paola Chiapparelli • family_with_children • it
9
2025-08-06 • via Nuitee
P
Peter • extended_group • be
9
great place close to town
Pros:

great place with very cozy beds and room

Cons:

nothing

2025-07-21 • via Nuitee
M
Melissa • family with young children • ug
8
Very good
2025-04-26 • via Nuitee
Čikoš • family with young children • cz
3
Do it yourself
Pros:

Garden, enviroment, rooms

Cons:

Everything else - weird staff, Everything Took so much time. We were dining in the dark, the waitres was in hoodie and we could not see her face. Food was average at best. Paying with card was problem, always waiting for the terminal and the staff didnt know how to use it so we set up the payment terminal. Wifi was also problem - staff could not set it up so we again had to solve that. For this price it should be way better for africa.

2024-11-08 • via Nuitee
A
Adrian • family with young children • ug
9
A good experience and definitely would sray there again when in Fort Portal
Pros:

Nice environment with green garden and quiet. Peaceful and tranquil.

Cons:

The restaurant personnel need more training. The food in the menu is limited.
The breakfast is very poor.

2024-09-23 • via Nuitee
V
Van • review category business travellers • ug
10
Tranquility and care - that's KoiKoi
Pros:

Beautiful gardens and lovely staff, the bandas are a great place to stay when in Kabarole!

2024-09-01 • via Nuitee
D
Dan • with friends • gb
10
Nice for a night or 2, lovely food!
Pros:

Beautiful gardens. Amazing food!

Cons:

Nothing

2024-03-22 • via Nuitee