Hilton Orrington/Evanston

Hotels
Hilton Hotels & Resorts
7.3 (440 reviews)
1710 Orrington Avenue , Evanston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty room
Poor service
Small bathrooms and outdated facilities

Categories

Cleanliness
6.13
Several reviews mention dirty rooms and a need for better bathroom cleanliness.
Service
8.6
Most guests noted that staff were friendly and helpful, but there were instances of poor service.
Location
9.64
Many reviews praised the hotel's great location for accessibility.
Room Quality
6.59
Comments highlighted issues with room size, noise, and outdated facilities.
Amenities
7.12
Amenities received mixed feedback; some expectations for improvements were noted.
Value for Money
6.58
Some guests felt the price did not match the quality offered, especially regarding cleanliness.
Food and Beverage
6.13
Guests were disappointed about the lack of complimentary breakfast and poor service at meals.
Overall Experience
7.6
General sentiment was positive, but significant issues with cleanliness and food were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Luxurious Accommodations
Experience elegance and comfort in our richly styled rooms at Hilton Orrington. Each room boasts modern amenities such as a 32-inch flat-screen TV, iPod docking station, and spa bath amenities for a truly relaxing stay.

Convenient Location
Nestled in downtown Evanston, our 4-star hotel is just steps away from Northwestern University and Centennial Park. Explore the nearby attractions like Wrigley Field or easily reach O'Hare International Airport within 30 minutes by car.

Top-Notch Facilities
Stay connected with free Wi-Fi, take advantage of our well-equipped gym, and make use of the 24-hour business center during your stay. Let our concierge desk assist you in planning activities to make your visit truly memorable.

Book your stay at Hilton Orrington/Evanston now for a luxurious and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 440 reviews
Cleanliness: 6.13
Service: 8.6
Location: 9.64
Room Quality: 6.59
Amenities: 7.12
Value for Money: 6.58
Food and Beverage: 6.13
Overall Experience: 7.6
I
ionelm208 Family Saint Louis, Missouri
10
Five stars
Pros:

We discovered a very friendly people like Steve and Riad they are guiding us with information going around Chicago. And the checking in and checking out was very easy and friendly. Thank you.

2026-06-26 via Tripadvisor
R
Renate couple us
10
Great location , convenient hotel
Pros:

Pleasant, quiet Location close to Lake ( 10 minute walk) , close to subway station, restaurants and stores, WholeFoods& TraderJoes, ; very comfortable beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room service

Cons:

Elevators should switch to secure floor access via key cards

2026-06-26 via Nuitee
W
whylderm Business
10
A calm time
Pros:

Very pleasant. They work very hard here. Tuesdays they have charcuterie and wine for free as a happy hour.

2026-06-23 via Tripadvisor
L
laurenandhanl Couples
10
Had the most perfect wedding reception here!
Pros:

My husband and I had the most wonderful wedding reception here! The venue (the grand ballroom) is beautiful, with a stunning staircase leading down into the room. Usually hotel banquet food isn't great, but the reception food was EXCELLENT -- it was actually one of the things I was most excited for, and our guests loved it! We had about 270 guests, which is probably near the max number the room can actually hold (w/ 2 buffet tables & no dance floor). They were also incredibly accommodating for children & babies -- they had kids' meals ready and also high chairs/booster seats set out at specific tables as requested with our assigned seating.

Maureen was also so awesome to work with!! She was so accommodating to all of our requests, big or small, and met with us several times to iron out details and make we felt okay w/ the arrangements. From the menu tasting to reserving side rooms for getting ready to surprise-upgrading our comped suite, we felt so taken care of. She was also present the night before and the whole day of the wedding to take care of any last-minute things. She and the rest of the staff were so warm and definitely helped us feel less stressed about the craziness of wedding planning. We have zero complaints whatsoever -- thank you so much for making our wedding day so special!!!

2026-06-22 via Tripadvisor
A
all364 Family
10
Nice stay
Pros:

Very nice one week stay where staff was very professional and answered any questions that we had, especially Ramandani F. My wife’s issues were the room view and the aroma of the shower gel. LOL

2026-06-22 via Tripadvisor
B
Bridann solo_traveller ie
9
2026-06-21 via Nuitee
S
Stay723962 Family
10
The Orrington is a class act!
Pros:

The staff at the Orrington are top notch! The valets and the front desk folks made us feel welcome and provide good assistance when needed. The location is great - right in the middle of downtown Evanston and right next to Northwestern University.
Now that my daughter has graduated, I am sad that I won't need to stay there anymore! The Orrington is always my first choice when I stay in Evanston.

2026-06-18 via Tripadvisor
3
360bradyw Business
10
Great hotel and service
Pros:

Great hotel. Great location for Northwestern University travel. Nicole Robacki in the sales office is amazing and does a fantastic job!

2026-06-18 via Tripadvisor
Z
Z8859EVsarahw Family
10
Wonderful party
Pros:

We had a party at the Orrington at one of their larger venues. The planning process was made super easy with Maureen, and the staff at the party were very attentive and kind. The venue itself was also lovely, especially at sunset.

2026-06-18 via Tripadvisor
G
G6258JPmattk Business
10
AMAZING STAY FOR MY CLIENTS
Pros:

I manage travel for Northwestern Athletics. I send all my incoming interviewees and prospective student athletes to the Hilton Orrington, because of their consistent high level of customer service. Nicole Robacki helps with all my reservation requests. She always replies within minutes and take care of our every need. Very appreciative to have her on our side.

2026-06-17 via Tripadvisor
J
jennifermW5529KH Family
10
Perfect location
Pros:

The Orrington Hotel was the perfect location to both Northwestern and the North Shore Suburbs. We had two huge rooms that were extremely clean and well appointed. The staff members were professional, helpful and kind. We will definitely stay here again.

2026-06-16 via Tripadvisor
E
E7184PQcarolynm Business
10
Perfect Stay in the Heart of Evanston!
Pros:

I had a wonderful stay at the Orrington Hotel and would absolutely recommend it to anyone visiting the area. The location is right in downtown Evanston within easy walking distance of great shopping, fantastic restaurants, Northwestern University, and the beautiful Lake Michigan shoreline.
My room was spotless and very comfortable. The staff were friendly and welcoming throughout my stay, making everything feel easy and enjoyable. I especially appreciated how quick and seamless both the check-in and check-out processes were.
Overall, a great experience in a fantastic location. I would definitely stay here again!

2026-06-16 via Tripadvisor
S
seanbR5291KM Business
10
Would book again
Pros:

Great service and location is perfect. Able to walk to so many locations.

2026-06-16 via Tripadvisor
L
llG193RL Business
10
Great for an event
Pros:

My organization had our annual fundraiser at the Hilton Orrington for the first time. It was great working with Maureen and her team. They were very helpful and responsive and the service and experience was great.

2026-06-16 via Tripadvisor
A
adrianaat76 Family Alcobendas
10
Unique service. Unbeatable location.
Pros:

Excellent service. Nicole Robacki will go out of her way to make your experience memorable. We were very grateful.
The location is excellent if you are visiting Northwestern University. Very nice location with restaurants and stores around.

2026-06-16 via Tripadvisor
6
659nehah Business
10
Comfortable Stay, Excellent Customer Service and Prefect Location
Pros:

Orrington is a gem within the Evanston community and I would highly recommend staying at this location. It is perfectly located in downtown Evanston, which makes it easy to get to a variety of restaurants, venues, and the Northwestern Campus. The hotel has newly renovated guest and event spaces. My stay was very comfortable and the staff was very accommodating. Looking forward to returning to this location.

2026-06-16 via Tripadvisor
R
rebekahsA3702JY Business
10
Hosted group of 40 without a hitch!
Pros:

I coordinated an event where we had 40 guests staying for 8 nights at the Orrington. The Assistant Director of Events was incredible and made the whole process a breeze. She helped coordinate breakfasts that accommodated all dietary needs while taking into their cultural backgrounds to ensure a robust breakfast for all. Check-in and out was smooth sailing and the whole hotel team was responsive to any needs that came up for the group! I highly recommend this hotel if you are coming to Evanston especially since it is in the perfect location and walking distance to the university campus, restaurants, bars, and transportation.

2026-06-16 via Tripadvisor
G
G5517DEbrunok Family
10
Lovely service
Pros:

Very friendly greetings from everyone in the lobby

2026-06-15 via Tripadvisor
M
marwank812 Business
10
Best Valet Service in Chicagoland!
Pros:

Riad and Steve were attentive, courteous, and very professional. A seamless and welcoming valet experience. They really made the hotel look really good!

2026-06-15 via Tripadvisor
B
Brittney couple us
8
2026-06-14 via Nuitee