Imperial Hotel

Hotels
6.9 (290 reviews)
27 Denny Street , Tralee , ie

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
Private check-in/check-out
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Outdated facilities
Noise issues

Categories

Cleanliness
4.9
The hotel is run down, with complaints about cleanliness and functioning utilities.
Service
8.9
Staff were friendly and helpful, though some issues were noted.
Location
9.9
Several reviews highlight a perfect and central location.
Room Quality
5.9
Complaints about outdated furnishings and issues with the room's functionality.
Amenities
5.9
Lack of amenities such as breakfast options and facilities working properly.
Value for Money
6.4
Some guests felt they paid more than what the hotel offered.
Food and Beverage
4.9
No breakfast available; inadequate catering.
Overall Experience
8.4
Mixed feelings with some enjoyment but significant issues that detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:39

Property Description

Convenient Location:
Situated in the heart of Tralee town, the family-run Imperial Hotel provides easy access to local attractions and amenities.

Comfortable Rooms with Amenities:
The en-suite rooms in the Annex building are equipped with modern facilities including a TV, kettle, and complimentary tea/coffee. Guests can also enjoy a free porter service to assist with luggage.

Dining at the Imperial Bar:
Guests can savor locally sourced and freshly cooked dishes at the three-level Imperial Bar, perfect for lunch, dinner, and drinks.

To experience comfort and convenience in the heart of Tralee town, book your stay at the Imperial Hotel today.

Important information:

Please note that upon check-in, guests are required to provide a valid credit card matching the name on the booking, regardless of the method of payment.

Please note the hotel does not have a elevator or ground floor rooms. A complimentary 24-hour porter service is available to assist guests with luggage.

The hotel has a small car park at the rear of the property. Please note that space is limited and on a first come, first served basis.

Please note when booking 3 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 290 reviews
Cleanliness: 4.9
Service: 8.9
Location: 9.9
Room Quality: 5.9
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 4.9
Overall Experience: 8.4
L
Lowin • couple • ie
5
Friendly staff, poor room
Pros:

Friendly staff

Cons:

My room was based down an alleyway! Seemed unsafe for a woman walking home alone.

2026-02-12 • via Nuitee
K
Kieran • solo_traveller • ie
6
2026-01-25 • via Nuitee
J
john • couple • ie
8
2026-01-23 • via Nuitee
B
Brendan • solo_traveller • ie
9
Enjoyed it apart from the bar can’t be walking around in the pissing rain when there is a perfectly good bar in hotel .
Pros:

Handy middle of town

Cons:

The bar closed way to early

2026-01-19 • via Nuitee
E
Eilis • couple • ie
6
Lack of facilities , but very pleasant staff ,
Pros:

Exceptionally helpful and friendly stsff

Cons:

Location of the room ,too isolated from main hotel building .

2026-01-19 • via Nuitee
B
Brian • solo_traveller • us
5
Pros:

The room was clean and I had a place to park my car... a very small lot.

Cons:

No option for breakfast, the resident bar closed at 10pm and I had to get someone to unlock the gate to get my car out.

2026-01-19 • via Nuitee
H
Honora • couple • ie
8
2026-01-19 • via Nuitee
M
Mark • solo_traveller • ie
7
What I needed.
Pros:

Quite. Great location.

Cons:

View to the alley and the people passing by.

2026-01-19 • via Nuitee
L
Lynda • couple • ie
3
2026-01-19 • via Nuitee
V
Veronica • couple • ie
10
Pros:

Perfect location, car was safe, staff were amazing, even ordered a taxi for us

2026-01-19 • via Nuitee
L
Loftus • couple • ie
7
2026-01-19 • via Nuitee
J
john • couple • ie
1
Awful
Pros:

Staff friendly

Cons:

I think hotel may be housing asylum seekers. The 'annex' is recently refurbished but is like call down a laneway at the back of the hotel. Did not stay & moved to another hotel.

2026-01-19 • via Nuitee
D
Declan • couple • ie
9
2026-01-15 • via Nuitee
D
Donal • couple • ie
7
2025-12-31 • via Nuitee
T
Tracy • family_with_children • ie
4
Pros:

The bed was comfortable
Good water pressure

Cons:

No breakfast facilities
No parking
No room phone
No water in room
No lift
Bar closed at 10
No receptionist
Informed we were staying in a refurbished annex..that was so not the case ..it was a dingy room with ugly view..needs refurbishment
Heineken on tap was vile

2025-12-29 • via Nuitee
C
Christy • family_with_children • ie
3
Sorry for the rant
Pros:

Staff

Cons:

Annex rooms is are at best Hostel/Emergency Accommodation standard.
Room has nothing to offer bed is hard and right next to toilet door so I can hear every single thing. Doorstop practicaly planted in middle of floor. I have so much to say but no room to say it except if the imperial hotel is in fact a hotel once again either fully commit or take sign off front of building you had no sports on TV no breakfast option I should have drove straight home to be honest the only saving grace from this visit was the excellent staff

2025-12-23 • via Nuitee
A
ann • family_with_children • ie
6
2025-12-22 • via Nuitee
V
Valerie • family_with_children • ie
8
Bring a torch
Pros:

Location. The room was basic but adequate. Are in the bar and although the staff were nice, some more training needed

Cons:

Not there long enough to form an opinion I'd have to say the approach to the annexed rooms was a bit dodgy. Broken path and a lot of trip hazards

2025-12-12 • via Nuitee
M
Malcolm • couple • ie
7
overall happy
Cons:

They could have turned on the heating given the drop in temperature.

2025-11-09 • via Nuitee
D
Daniel • solo_traveller • ie
6
2025-11-08 • via Nuitee