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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Paid WiFi
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Outdoor furniture
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Coffee Shop on site
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Luxurious Accommodations with Stunning Views
Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.
World-Class Amenities
Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.
Prime Location for Exploring
Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.
Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns.
Valet parking is available for USD 79 per night.
The one-time extra bed fee is USD 40 per night.
The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 82 per day.
Location
Guest Reviews
Mel at the bar.
large room, nice finishes, very clean
Great old classy Chicago hotel, unbelievable bed, nice shower, good view, quiet
Their phones in room are like from the 90s
Greta stay
Be prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one.
the property was fine, character-less but fine
Très bel hôtel
Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.
Old hotel that definitely not 5 star in any respect
Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!
It was exceptional as always!
The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY
Beautiful place
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
Bad customer service
Wonderful stay with 5 star service. Exceptionally clean and modern.
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