Chateau On The Park - Christchurch, A Doubletree By Hilton

Hotels
•
Doubletree by Hilton
8.5 (2529 reviews)
189 Deans Avenue, Riccarton, Christ , Christchurch , nz
+64 3 348 8999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good food quality
Cons:
Service inconsistencies
Room mismatches
Cleanliness concerns

Categories

Cleanliness
7.64
Some guests noted issues with cleanliness and room conditions.
Service
8.61
Mixed reviews; some praised the staff, while others noted poor service experiences.
Location
9.65
Many guests appreciated the convenient location.
Room Quality
7.6
Some complaints about room mismatches and downsized accommodations.
Amenities
8.63
Facilities were generally praised, though some were noted as outdated.
Value for Money
8.59
Value was considered good, with reasonable pricing for certain amenities.
Food and Beverage
8.64
Positive feedback on meals, but some wanted more variety in breakfast options.
Overall Experience
8.61
General experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Tranquil Gardens and Exceptional Amenities

Nestled in 5 acres of serene gardens, Chateau on the Park offers a peaceful retreat just minutes from Christchurch's bustling city center.

Luxurious Rooms and Dining

Indulge in well-appointed rooms featuring modern amenities like air conditioning, satellite TV, and free Wi-Fi. Enjoy exquisite dining at Garden Court Brasserie with garden views or unwind at The Den Bar with a cozy fireplace.

Convenient Location and Nearby Attractions

Benefit from a complimentary shuttle to the CBD and explore nearby attractions like Hagley Park and the Botanic Garden. With key locations just a short drive away, Chateau on the Park is your gateway to the best of Christchurch.

Book now to experience a perfect blend of tranquility and convenience at Chateau on the Park.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 2529 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
F
Fiona • extended_group • nz
8
2026-08-29 • via Nuitee
S
Sanchez • couple • nc
10
2026-08-25 • via Nuitee
A
Alexia • solo_traveller • nz
10
2026-08-25 • via Nuitee
P
Preethi • family_with_children • nz
8
2026-08-25 • via Nuitee
L
Laura • couple • ca
10
Pros:

Thoughtful staff. Stylish and modern rooms

2026-08-24 • via Nuitee
J
JUNJING • family_with_children • cn
9
整体还是不错的。 有早餐，标准希尔顿酒店服务。
Pros:

花园式酒店，错落有致。 位置好找，停车方便。
有热热的欢迎cookies 饼干，很暖心。

2026-08-23 • via Nuitee
T
Theresa • couple • nz
9
Pros:

Was easy, plenty of parking, staff were friendly, beds were very comfortable and the shower pressure was amazing!

2026-08-23 • via Nuitee
M
Matthew Bogeng • solo_traveller • my
8
Pros:

Staffs, clean and comfortable room

Cons:

Nil

2026-08-23 • via Nuitee
A
Andrea • couple • nz
7
Lovely stay but feel the staff should've made us aware of putting our meal on our room.
Pros:

N/A

Cons:

We had an evening meal in the restaurant and was told we could put it on our room. We did this but they charged us for what turned out to be our meal twice because of the new computer system and now we have to wait 5 days for it to be credited back.

2026-08-23 • via Nuitee
C
christine • couple • au
7
Nice place, good location great bed but would never stay where a conference is being held as it feels like they take pri
Pros:

Great location. Very comfortable bed.

Cons:

Initially advised that due to conference and many rooms to be cleaned we would not have our room until 4pm! Very quickly rectified after expressing our disappointment and another room given to us.
Overlooked the car park.
The air conditioning did not work properly (had maintenance in the evening)and led to an
uncomfortable sleep .

2026-08-23 • via Nuitee
N
Natasha • solo_traveller • nz
9
Pros:

Good spot for CBD. Perfect for what we needed. Not a fan of the shub or no toilet brush. But overall perfect 😁

Cons:

No toilet brush

2026-08-23 • via Nuitee
L
Laurence • solo_traveller • nz
8
2026-08-23 • via Nuitee
C
CHUNG CHIH • solo_traveller • tw
6
Cons:

Toilet was awful

2026-08-22 • via Nuitee
S
Stuart • couple • au
8
Excellent value for money
Pros:

Great atmosphere

Cons:

Overcharged for wine but rectified by staff after considerable discussion

2026-08-21 • via Nuitee
S
shenghua • couple • cn
10
Pros:

旁边的植物园非常NS

2026-08-19 • via Nuitee
M
Michael • couple • nz
8
Pros:

Good value deals sometimes available including breakfast. Great location and nice setting.

2026-08-19 • via Nuitee
S
Surica • solo_traveller • nz
9
Christchurch stay
Pros:

Good size room, restaurant and bar has great food.
Friendly staff

2026-08-18 • via Nuitee
T
Tom • couple • au
9
2026-08-18 • via Nuitee
D
Donna • couple • nz
10
Very comfortable stay in relaxed in lovely surroundings.
Pros:

Lovely setting, large spacious rooms, location

2026-08-17 • via Nuitee
M
Mary • solo_traveller • nz
10
Pros:

I love the ambience, the vibes, scenery and the hotel itself. Thank you also for the cookies

Cons:

Small room

2026-08-16 • via Nuitee