Chateau On The Park - Christchurch, A Doubletree By Hilton

Hotels
•
Doubletree by Hilton
8.5 (2285 reviews)
189 Deans Avenue, Riccarton, Christ , Christchurch , nz

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good food quality
Cons:
Service inconsistencies
Room mismatches
Cleanliness concerns

Categories

Cleanliness
7.64
Some guests noted issues with cleanliness and room conditions.
Service
8.61
Mixed reviews; some praised the staff, while others noted poor service experiences.
Location
9.65
Many guests appreciated the convenient location.
Room Quality
7.6
Some complaints about room mismatches and downsized accommodations.
Amenities
8.63
Facilities were generally praised, though some were noted as outdated.
Value for Money
8.59
Value was considered good, with reasonable pricing for certain amenities.
Food and Beverage
8.64
Positive feedback on meals, but some wanted more variety in breakfast options.
Overall Experience
8.61
General experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Tranquil Gardens and Exceptional Amenities

Nestled in 5 acres of serene gardens, Chateau on the Park offers a peaceful retreat just minutes from Christchurch's bustling city center.

Luxurious Rooms and Dining

Indulge in well-appointed rooms featuring modern amenities like air conditioning, satellite TV, and free Wi-Fi. Enjoy exquisite dining at Garden Court Brasserie with garden views or unwind at The Den Bar with a cozy fireplace.

Convenient Location and Nearby Attractions

Benefit from a complimentary shuttle to the CBD and explore nearby attractions like Hagley Park and the Botanic Garden. With key locations just a short drive away, Chateau on the Park is your gateway to the best of Christchurch.

Book now to experience a perfect blend of tranquility and convenience at Chateau on the Park.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2285 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Suzanna • couple • au
9
it was a great last night in Christchurch - wonderful end to our trip
Pros:

comfortable bed and fairly quiet

Cons:

feather pillows were unsupportive
leaving before 8am with all the inner doors shut was tricky when pulling cases

2026-03-08 • via Nuitee
J
jv* • couple • si
8
Pros:

Lokacija ob parku. prostor okrog recepcije in lasten vrt.

Cons:

Hotel je potreben prenove. Najprej bar in restavracija. Osebje v baru ni na nivoju potrebnem za tak hotel.

2026-03-07 • via Nuitee
A
adi • extended_group • il
10
2026-03-06 • via Nuitee
E
Edward • couple • au
7
Great stay!
Pros:

Location, the Hagley Park near by

Cons:

None

2026-03-06 • via Nuitee
S
Simon • couple • gb
9
2026-03-04 • via Nuitee
M
Michael • couple • gb
10
2026-03-03 • via Nuitee
J
jancQ7222JX • Solo travel
6
OK
Pros:

Arrival not welcoming at all:( Quite cold and arrogant. Warm cookie offered…learnt later it had walnuts. No advice from the staff when offered and not allergic but thinking hungry guests on arrival could have a quick bite that could cause an issue. Paid a $100 hold fee…didn’t spend that however still waiting for the refund after 2 days. Room ok….

2026-03-02 • via Tripadvisor
B
Blair • couple • nz
5
average
Pros:

Not much

Cons:

$600 per night, rooms are loud, no bubble bath. no early check-ins. breakfast not even included

2026-03-01 • via Nuitee
M
Manjula • solo_traveller • in
8
2026-03-01 • via Nuitee
E
Emma • family_with_children • au
7
Good
Pros:

Grounds were lovely and location quite good

Cons:

Food in bar was average bit ok. Price was expensive for the small rooms and no breakfast inclluded

2026-02-28 • via Nuitee
P
Peter • couple • au
7
GOOD
Pros:

EASE OF BOOKING IN

Cons:

ROAD WORKS AND NOISE CLOSE BY WERE INTRUSIVE. ROOM 169.

2026-02-28 • via Nuitee
A
Antonius • solo_traveller • nl
8
Nice hotel that came in it ages close to beautiful park
Pros:

Very nice place at the side of the park

Cons:

Bit far from the city centre. Personnel was not friendly.

2026-02-28 • via Nuitee
A
A • couple • gb
9
Pros:

The staff were very professional and aware of customers' needs. Beautiful garden settings within the hotel environment.

Cons:

Good swimming pool but would have liked further supporting changing facilities and jacuzzi etc., for this level of hotel.

2026-02-26 • via Nuitee
C
catherine • couple • fr
8
Bien mais salle de bains et petit déjeuner très moyens
Pros:

Parfaitement situé , très beau jardin à l’intérieur de l’hôtel
Accueil très agréable
Parking gratuit

Cons:

Petit déjeuner moyen
Baignoire écaillée

2026-02-26 • via Nuitee
S
Stanley Ping Lun • couple • cn
9
2026-02-26 • via Nuitee
S
shota • couple • jp
6
航空会社の乗務員の宿泊もしているので　いつも混んでいるようで　敢えてここにする必要はなかった
Pros:

ロケーションがよかった

Cons:

夕食付きを選択したが　夕食は前菜のスープと　メインはクラブサンドイッチのみで　コーヒーもデザートなし
ホテルの外で食べた方が良かった。　　バルコニー付きの部屋を選んだが中庭の展望なしで　あえてバルコニーにする必要なし

2026-02-25 • via Nuitee
K
Kelly • solo_traveller • us
8
It was fine, but overpriced for what it was
Pros:

Clean and comfortable

Cons:

Small shower

2026-02-24 • via Nuitee
R
rhonda • extended_group • au
8
Garden outlook was lovely
Pros:

Very pretty

Cons:

A little damp smell

2026-02-23 • via Nuitee
H
Hsueh Hsiang • family_with_children • tw
10
一切開始得很完美，直到看到收據那一刻，美好破裂了
Pros:

花草、環境佈置整理很用心，用餐很舒服

Cons:

我是希爾頓飯店的老顧客，這趟紐西蘭之旅，一共訂了五個希爾頓系列的住宿，之前沒有詳細注意，此次拿了收據，才發現我的國家標誌錯誤
請理解並請尊重，我的國家是中華民國台灣

2026-02-22 • via Nuitee
J
Jordi Muñoz Mendez • couple • es
10
Pros:

TODO

Cons:

NADA

2026-02-11 • via Nuitee