Chateau On The Park - Christchurch, A Doubletree By Hilton

Hotels
•
Doubletree by Hilton
8.5 (2456 reviews)
189 Deans Avenue, Riccarton, Christ , Christchurch , nz

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good food quality
Cons:
Service inconsistencies
Room mismatches
Cleanliness concerns

Categories

Cleanliness
7.64
Some guests noted issues with cleanliness and room conditions.
Service
8.61
Mixed reviews; some praised the staff, while others noted poor service experiences.
Location
9.65
Many guests appreciated the convenient location.
Room Quality
7.6
Some complaints about room mismatches and downsized accommodations.
Amenities
8.63
Facilities were generally praised, though some were noted as outdated.
Value for Money
8.59
Value was considered good, with reasonable pricing for certain amenities.
Food and Beverage
8.64
Positive feedback on meals, but some wanted more variety in breakfast options.
Overall Experience
8.61
General experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Tranquil Gardens and Exceptional Amenities

Nestled in 5 acres of serene gardens, Chateau on the Park offers a peaceful retreat just minutes from Christchurch's bustling city center.

Luxurious Rooms and Dining

Indulge in well-appointed rooms featuring modern amenities like air conditioning, satellite TV, and free Wi-Fi. Enjoy exquisite dining at Garden Court Brasserie with garden views or unwind at The Den Bar with a cozy fireplace.

Convenient Location and Nearby Attractions

Benefit from a complimentary shuttle to the CBD and explore nearby attractions like Hagley Park and the Botanic Garden. With key locations just a short drive away, Chateau on the Park is your gateway to the best of Christchurch.

Book now to experience a perfect blend of tranquility and convenience at Chateau on the Park.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2456 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
R
Ritchy • couple • nz
8
2026-07-18 • via Nuitee
A
Anna & Blair • solo_traveller • nz
10
Pros:

Comfortable, quiet - despite being so close to the city Centre.
The food at the Garden Court Brasserie is amazing!

Cons:

That we couldn't have a longer "staycation" to enjoy more and to see the gardens. Next time for sure!

2026-07-18 • via Nuitee
S
Sharleen • couple • nz
10
Lovely stay, Excellent facilities, friendly staff
Pros:

Location, lovely and warm facilities, Good size room. Friendly staff, good variety at breakfast, lovely ambience.

2026-07-17 • via Nuitee
I
Ian • couple • au
8
2026-07-17 • via Nuitee
Y
YUKO • couple • jp
8
2026-07-16 • via Nuitee
K
Kevin • family_with_children • nz
10
很喜欢
Pros:

很安静

Cons:

都很好

2026-07-15 • via Nuitee
D
David • family_with_children • nz
8
2026-07-14 • via Nuitee
C
Christopher • solo_traveller • nz
9
Pros:

Good facilities. Friendly staff, good value. Good size rooms.

Cons:

Starting to look a little dated, but some renovations were occurring during our visit. Still great though.

2026-07-13 • via Nuitee
G
Gwynne • couple • nz
8
Very enjoyable.loved the medieval design and decor
Pros:

Good selection
Friendly helpful staff
Plenty of tables

Cons:

Bacon overcooked and tough
Sausages cold most often
No chef cooking eggs in front of you

2026-07-13 • via Nuitee
W
Wayne • couple • nz
9
Really nice !
Pros:

Breakfast was great!!

Cons:

Just need to still put menu i think in rooms for room service, and was unsure how to order, but otherwise great!

2026-07-13 • via Nuitee
L
Liliana • couple • au
7
Pros:

Clean and tidy

Cons:

Not happy when booking for shuttle to take us into the city was not recorded and then voucher given for taxi was expired and payment had to be made

2026-07-12 • via Nuitee
H
Harvey • solo_traveller • au
10
2026-07-12 • via Nuitee
M
Maria • couple • nz
10
2026-07-11 • via Nuitee
J
Jan • couple • nz
8
Great stay.
Pros:

The rooms are lovely and spacious and the restaurant is great. Beds are comfy the staff were very helpful.

Cons:

Not much. Yes it has old bones but they have done a great job to make it into a comfortable clean hotel.

2026-07-10 • via Nuitee
智子 • couple • jp
8
2026-07-10 • via Nuitee
V
Vivian • family_with_children • nz
8
Satisfactory
Pros:

Nice location and good garden

Cons:

Room bit small

2026-07-09 • via Nuitee
S
sc • family_with_children • au
7
Pros:

good room, central location

Cons:

no barista coffee included with meal. No sports channel

2026-07-07 • via Nuitee
T
Thomas • couple • nz
10
2026-07-06 • via Nuitee
R
Riki-Mei • family_with_children • au
10
A fantastic family, friendly hotel in a great location we’d happily stay here again! 🍪🏨
Pros:

We had a fantastic stay! The hotel is in a great location, just minutes from the CBD, making it easy to explore Christchurch. The staff were warm and welcoming, and the free warm cookies at check-in were a huge hit with the kids! The hotel had plenty of activities and beautiful grounds for the family to enjoy, and our room was clean, comfortable, and well presented. We would definitely stay here again.

Cons:

The only downside was the room service, which unfortunately didn’t meet our expectations. It was a small disappointment in what was otherwise an excellent stay.

2026-07-05 • via Nuitee
D
Deanna • couple • nz
8
Loved it, excellent
Pros:

Rooms were comfortable, bed and pillows amazing, clean, nice atmosphere, food was great.

Cons:

Would be great to have coffee pods or plunger coffee. And the anchor UHT milk or similar as the little containers are pretty awful.

2026-07-05 • via Nuitee