Chateau On The Park - Christchurch, A Doubletree By Hilton

Hotels
•
Doubletree by Hilton
8.5 (2278 reviews)
189 Deans Avenue, Riccarton, Christ , Christchurch , nz

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good food quality
Cons:
Service inconsistencies
Room mismatches
Cleanliness concerns

Categories

Cleanliness
7.64
Some guests noted issues with cleanliness and room conditions.
Service
8.61
Mixed reviews; some praised the staff, while others noted poor service experiences.
Location
9.65
Many guests appreciated the convenient location.
Room Quality
7.6
Some complaints about room mismatches and downsized accommodations.
Amenities
8.63
Facilities were generally praised, though some were noted as outdated.
Value for Money
8.59
Value was considered good, with reasonable pricing for certain amenities.
Food and Beverage
8.64
Positive feedback on meals, but some wanted more variety in breakfast options.
Overall Experience
8.61
General experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Tranquil Gardens and Exceptional Amenities

Nestled in 5 acres of serene gardens, Chateau on the Park offers a peaceful retreat just minutes from Christchurch's bustling city center.

Luxurious Rooms and Dining

Indulge in well-appointed rooms featuring modern amenities like air conditioning, satellite TV, and free Wi-Fi. Enjoy exquisite dining at Garden Court Brasserie with garden views or unwind at The Den Bar with a cozy fireplace.

Convenient Location and Nearby Attractions

Benefit from a complimentary shuttle to the CBD and explore nearby attractions like Hagley Park and the Botanic Garden. With key locations just a short drive away, Chateau on the Park is your gateway to the best of Christchurch.

Book now to experience a perfect blend of tranquility and convenience at Chateau on the Park.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2278 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jordi Muñoz Mendez • couple • es
10
Pros:

TODO

Cons:

NADA

2026-02-11 • via Nuitee
C
Caihao • couple • cn
9
2026-02-10 • via Nuitee
R
Ruud • couple • be
8
Pros:

The beautiful gardens of the hotel. Not one but four.

Cons:

The location. 35 minutes walk to the center. If you have a car, it is no problem.

2026-02-09 • via Nuitee
R
Ruud • couple • be
7
Pros:

The gardens in the hotel

Cons:

The location. Far from the center. 35 min walk through a park.

2026-02-09 • via Nuitee
C
Corinne • family_with_children • au
10
Perfect for family with activities, beautiful gardens, fire place, nice restaurant- Loved it!
Pros:

The beautiful gardens, court yard, breakfast, chess, indoor games. restaurant and bar and location, loved it all!

2026-02-09 • via Nuitee
W
Will • couple • nz
8
2026-02-08 • via Nuitee
M
Michael • solo_traveller • nz
7
Cons:

No bars of soap

2026-02-08 • via Nuitee
S
Sarah • couple • au
8
2026-01-31 • via Nuitee
N
Nancy • couple • us
10
Great place to land and depart from NZ
Pros:

Beautiful gardens!

2026-01-31 • via Nuitee
J
Jennie-Marie • family_with_children • nz
8
2026-01-30 • via Nuitee
R
roberto • couple • br
10
Pros:

Muito bem localizado, jardins internos maravilhosos. Café da manhã bom.

Cons:

Nada

2026-01-30 • via Nuitee
T
THOMAS • couple • gb
7
Fine and convenient stay
Pros:

Large car park and large room.

Cons:

The room was dated, particularly the bathroom. We thought we were getting a newly refurbished room as per the booking description.

2026-01-30 • via Nuitee
P
Paul • couple • au
10
Relaxing and beautiful.
Pros:

Friendly staff, beautiful restaurant and a lovely breakfast. Close to the city and opposite a beautiful park.

2026-01-29 • via Nuitee
Z
Zhimin • extended_group • us
10
Love the garden, like you are in England
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
K
Kania • family_with_children • nz
10
2026-01-28 • via Nuitee
N
Nicolas • couple • fr
10
Pros:

Propreté, emplacement central, petit déjeuner complet et qualitatif, gentillesse des gens de l'accueil

Cons:

Rien, l'hôtel est très bien. En termes d'amélioration j'ajouterai des chaussons et peignoirs dans la chambre

2026-01-27 • via Nuitee
M
Mark • couple • gb
8
Pros:

Gardens and grounds were beautiful. Staff were very friendly. We ate in the restaurant one night and it was very good.

Cons:

It had a gym but it was very tiny though still useful to have

2026-01-27 • via Nuitee
D
Dharmesh • extended_group • nz
10
2026-01-27 • via Nuitee
N
Nick • couple • us
10
2026-01-27 • via Nuitee
G
Global21477450149 • Couples • Houston, Texas
8
Nice hotel in Christchurch
Pros:

Nice place to stay. The room was clean and had a nice view of one of the courtyards. The whole place was well landscaped. The rainy weather prevented us from enjoying much of the outdoor area, but the proximity to the Botanical Gardens was great. Our room happened to be right next to the elevator, but we couldn't hear it running at all which was nice. The staff was helpful and friendly, and the breakfast buffet was decent. I would stay here again as it seemed to be a pretty good value for a well-located hotel in Christchurch.

2026-01-26 • via Tripadvisor