Best Western Plus Savoy Lulea

Hotels
•
Best Western Plus
8.2 (2768 reviews)
Storgatan 59B , Luleå , SE
+46 920 195 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast (frequently called the highlight)
Very central / convenient location
Helpful and friendly reception staff
Comfortable beds / spacious rooms
On-site garage and gym
Nice lobby and pleasant breakfast room
Good restaurant options nearby/onsite
Charming building and architecture
Cons:
Cleanliness issues in some rooms and spa
Spa problems (cold sauna, unclear access / signage)
Booking/service mistakes (wrong bed type delivered)
Noise from nightclub / neighboring rooms (dog barking)
Some rooms outdated or with minor maintenance issues
Limited evening staff in relax area
EV charging / parking electricity not always available
Price perceived as high by some guests

Categories

Cleanliness
6.8
Several guests reported cleanliness issues: shower cleaned carelessly, stained mattress protectors, dusty bed bases and some rooms described as ‘not especially clean’. Also spa area described as dirty at times.
Service
8.7
Generally praised — friendly and helpful reception staff and a host who arranged restaurant seating — but some service failures noted (unable to resolve a room-bedding booking error, limited staff presence in the evening at relax area).
Location
9.2
Very positive: repeatedly mentioned as perfect/central, close to the train station and good for getting around the city; many guests highlighted the excellent location.
Room Quality
8.1
Mixed but good: rooms described as spacious with comfortable beds and some with bathtubs; a few reports of outdated/rough areas, hard beds for some guests and minor design issues (wardrobe light).
Amenities
7.6
Good range (garage, gym, spa) and breakfast areas praised, but problems reported: cold sauna, unclear spa signage, spa access issues (no swimwear), and parking/EV charging limitations.
Value for Money
7.3
Perceived as slightly below expectations by some guests (price called out as a con, and service/booking mistakes affected perceived value), though others felt amenities and breakfast added value.
Food and Beverage
9.6
Consistently excellent — breakfast repeatedly described as incredible, abundant and the highlight for many guests; restaurant service also positively mentioned when available.
Overall Experience
8.3
Overall positive stays with many highlights (breakfast, location, helpful staff, comfortable beds) balanced by cleanliness and occasional service/amenity issues; generally a very good guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Spa and Gym Facilities

Indulge in relaxation and rejuvenation with complimentary access to our spa featuring 2 hot tubs, saunas, and more. Treat yourself to massages and facials for the ultimate pampering experience.

Modern Rooms with Premium Amenities

Enjoy a comfortable stay in our modern rooms equipped with flat-screen TVs, minibars, and cozy seating areas. The sleek bathrooms come with showers and hairdryers for your convenience.

Dining and Entertainment Options

Savor delicious Swedish cuisine at our restaurant or grab a light bite at the 24-hour lobby café. Join us on Saturdays for a vibrant nightclub experience and live music events.

Experience the perfect blend of comfort and luxury at Hotel Savoy in Luleå. Book your stay now for an unforgettable getaway.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LLA

Location

Guest Reviews

8.2
Based on 2768 reviews
Cleanliness: 6.8
Service: 8.7
Location: 9.2
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.3
Food and Beverage: 9.6
Overall Experience: 8.3
R
Robert • solo_traveller • se
8
2026-10-31 • via Nuitee
J
Josefine • couple • se
10
2026-10-31 • via Nuitee
A
Anders • couple • se
10
2026-10-29 • via Nuitee
A
Anna • extended_group • fi
8
Kaunis kaupunki täynnä laadukasta kulttuuritarjontaa, ihana rakennusarkkitehtuuri.
Pros:

viehättävä aamiaissali, hyvä valikoima pohjoismaiseen makuun. Ystävällinen mies respassa ja auttoi muutamassa asiassa. Hyvä sijainti lähellä rautatieasemaa, ruokakauppa vieressä.

Cons:

Yökerhon äänet kuuluivat 5.kerrokseen. Naapurihuoneessa koira haukkui. En saanut sähköautopaikausta sähköä autooni.

2026-10-29 • via Nuitee
M
Meta • family_with_children • se
10
10/10, vi kommer tillbaka!
Pros:

Frukosten är otrolig! Höjdpunkten helt klart!

Cons:

Större hissar

2026-10-29 • via Nuitee
P
Petri • family_with_children • fi
10
Pros:

Aamiainen oli runsaalla kattauksella

2026-10-28 • via Nuitee
G
Gry • family_with_children • no
9
Pros:

Frokost, beliggenhet, garasje, greie rom og fint resepsjonsområde

Cons:

Litt harde senger

2026-10-28 • via Nuitee
S
Stian • extended_group • no
8
2026-10-28 • via Nuitee
E
Elisabeth • family_with_children • se
6
Pros:

Bra frukost.

Cons:

Hur servitrisen hanterade frågor vid restaurangbesök. Kan man inget om vin ber man väl en kollega om hjälp och att pepparbiffen var för tunn så att den inte gick att få medium rare ?????.

2026-10-27 • via Nuitee
K
Katarina • couple • se
10
Hotellvistelsen var över mina förväntningar!
Pros:

Det fanns mycket att välja på! Jag var fullkomligt nöjd med allt.

Den fantastiska hovmästaren hjälpte till att ordna ett bord på restaurangen till mig, min släkt och vänner. Blev så glad att hon kunde ordna detta:)

Cons:

Jag tyckte att allt var så bra så:)Vilsamt, enkelt, stressfritt🎉

2026-10-27 • via Nuitee
H
Holger • family_with_children • nl
5
Pros:

Matige verouderde kamer. Groot hotel. Wel erg goed onbijt.

Cons:

Meer persoonlijke service

2026-10-27 • via Nuitee
P
Pamela • extended_group • se
8
2026-10-27 • via Nuitee
A
Ahrenstedt • solo_traveller • se
9
Helt nöjd
Pros:

Helt perfekt

2026-10-26 • via Nuitee
M
Malene • couple • se
8
2026-10-26 • via Nuitee
I
Inger • family_with_children • se
8
2026-10-25 • via Nuitee
M
Miia • family_with_children • fi
10
2026-10-25 • via Nuitee
U
Uwe • solo_traveller • de
9
Cons:

Tiefgarageneinfahrt nicht gut zu finden, weil unscheinbar

2026-10-25 • via Nuitee
K
Karoline • solo_traveller • se
8
Väldigt mkt folk men härliga faciliteter och service, skön säng
Pros:

Centralt med bra käk även i lobbyn samt ett relax med bra gym

Cons:

Att relaxen var så jäkla smutsig å ingen personal i sikte på kvällstid

2026-10-25 • via Nuitee
M
Mikael • couple • se
10
2026-10-24 • via Nuitee
S
Sara • couple • se
10
Toppen kväll på SAVOY
Pros:

Allt

Cons:

Har ingen kommentar

2026-10-24 • via Nuitee