Best Western Downtown PLUS Music Row

Hotels
Best Western Plus
9.2 (2405 reviews)
1407 Division Street , Nashville , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Hard beds
Parking fees

Categories

Cleanliness
9.44
The hotel was noted to be really nice and clean with well-maintained facilities.
Service
9.61
Staff were friendly and accommodating, providing good service.
Location
9.45
Convenient location close to downtown and places of interest.
Room Quality
8.9
Room quality was decent, but some beds were reported as hard.
Amenities
8.93
Amenities such as breakfast and gym were appreciated, though bed quality varied.
Value for Money
8.89
Good rates for the location, though parking fees were a concern.
Food and Beverage
8.94
Breakfast options had mixed reviews, but the homemade omelets received positive comments.
Overall Experience
9.41
Overall, experiences were favorable, although there were some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:35

Property Description

Convenient Location
Located just 700 meters west of The Gulch restaurant district, this Nashville Best Western PLUS hotel offers easy access to the city's vibrant dining scene. Guests can also explore Nashville's city centre, just 2.7 km away.

Delicious Breakfast Options
Start your day right with a daily hot breakfast featuring an omelette station, fresh fruit, yogurt, and more. Indulge in hot waffles, pastries, and a variety of beverages including coffee, tea, and juice.

Comfortable Accommodations and Amenities
Relax in well-equipped guest rooms with a microwave, refrigerator, and flat-screen TV. Enjoy the convenience of coffee-making facilities and complimentary bottled water. Stay connected with free WiFi and take advantage of the on-site fitness centre and 24-hour reception.

Book now for a delightful stay at the Best Western PLUS Music Row in Nashville!

Important information:

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jan 14, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 2405 reviews
Cleanliness: 9.44
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.41
S
Seth couple us
10
2026-03-14 via Nuitee
J
jesse couple us
9
We fouund that everything was what we expected.Thank you
Pros:

The attendant in the Dining area was fabulous and it seems that all staff had a smile on their face and I thank you.

Cons:

Nothing

2026-03-14 via Nuitee
N
Natarlia couple au
10
Pros:

Location, clean and large rooms staff where lovely close to main strip

2026-03-11 via Nuitee
T
Tracy family_with_children au
5
2026-03-10 via Nuitee
E
Eric couple us
8
Convenient to freeway, downtown.
Pros:

Friendly, clean, convenient.

Cons:

Dated, could use slight facelift.

2026-03-09 via Nuitee
J
Jeanine couple us
10
Pros:

Wall decorations and omelet station.

2026-03-08 via Nuitee
T
Timeforasickday Couples Thunder Bay, Thunder Bay District, Ontario
4
Questioning my loyalty to Best Western
Pros:

I am quite loyal to Best Western and used a rewards night to stay early March 2026, check in went fine, upon going to the room, we noticed a few loose hairs on the bathroom floor and entryway and just ignored it at that time as we had been driving for 8 hours and wanted to go out and eat. The bed was comfortable and we slept well. When we woke up and went to shower is when things went bad, there were hairs (not ours) in the bath tub and shower walls, there was a gross yellow brown liquid on the shower wall and shelf. The shelf above the sink was disgusting with black and brown dirt. We continued looked and noticed the room overall was very dirty.
I mentioned this to the front desk upon checkout in the morning and they simply said, sorry we will clean it. I am truly disappointed in Best Western and feel ripped off that I used a rewards night on this room as employees did not show concern for the issue. There are too many hotels out there to stay at this one.

2026-03-07 via Tripadvisor
A
Alan solo_traveller us
10
Pros:

Hotel was very clean and well kept.
Staff were very friendly and helpful.
Easy walk to Broadway.

2026-03-07 via Nuitee
D
David couple us
8
A little far for walking to the downtown music area
Pros:

Nice breakfast (Omlet bar closed during our visit)

2026-03-07 via Nuitee
P
Patrick solo_traveller de
8
2026-03-07 via Nuitee
T
THERESA family_with_children au
8
2026-03-07 via Nuitee
אלי family_with_children il
10
2026-03-07 via Nuitee
B
Barbara & David couple au
10
2026-03-05 via Nuitee
A
Alex couple us
7
2026-03-04 via Nuitee
M
Meghan couple us
6
For the price it wasn’t bad, the location was the largest incentive.
Pros:

It was conveniently located

Cons:

The room and property didn’t seem very clean. Housekeeping walked into our room the morning of check out before it was time for us to be checked out.

2026-03-03 via Nuitee
M
Masanobu family_with_children us
7
I had good sleep. And smooth check in and ont.
Pros:

Simple stay and reasonable price

Cons:

I didn’t like nothing. Everything good enough.
I could stay comfortably. Near by fun area. Reasonable price. Maybe if breakfast had more special character it could give me satisfaction.
But anyway I will use this hotel again though.

2026-03-03 via Nuitee
B
Byron solo_traveller us
10
2026-03-01 via Nuitee
O
Oscar family_with_children us
8
2026-02-28 via Nuitee
G
Glenn couple au
9
Very good location with an easy 15 min walk to anywhere
Pros:

Neat and tidy

Cons:

The gym equipment was not working and not even looking like getting fixed

2026-02-28 via Nuitee
M
Michael solo_traveller au
8
2026-02-27 via Nuitee