Red Roof Inn & Suites Columbus - West Broad

Hotels
•
Red Roof Inn
7 (163 reviews)
4530 W Broad Street, Columbus, Ohio, 43228 , Columbus , US
1-614-870-3700

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Unpleasant odors
Poor breakfast options
Maintenance issues

Categories

Cleanliness
6.25
Several reviews highlighted cleanliness issues, including dirty floors and poor maintenance.
Service
8.75
Reviews commended the friendly and helpful staff, particularly Bobby.
Location
8.75
The property is conveniently located near the casino, making it a favorable aspect.
Room Quality
6.75
While rooms were clean, there were significant issues with amenities like AC and broken items.
Amenities
5.75
Multiple complaints about lack of food at breakfast and vending issues.
Value for Money
7.25
Overall perception was aligned with the price paid for the services offered.
Food and Beverage
5.25
Significant dissatisfaction with breakfast options and availability.
Overall Experience
7.25
The experience was mixed with positive staff interactions but notable maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:36

Property Description

Indoor Pool and Complimentary Amenities
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.

Convenient Features
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self-parking is available onsite.

Comfortable Guestrooms and Nearby Attractions
Make yourself at home in one of the 49 guestrooms featuring refrigerators and microwaves. Explore nearby attractions like Hollywood Casino and the National Veterans Memorial and Museum during your stay.

Experience convenience and comfort at Red Roof Inn & Suites Columbus - West Broad.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7
Based on 163 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 5.75
Value for Money: 7.25
Food and Beverage: 5.25
Overall Experience: 7.25
H
Heather Groves
6
Pros:

Thank you for having a microwave in the room. Better yet, it would be great if it actually worked! Check the dispensers for soap and shampoo. Again, nice amenity but better yet if they were filled and didn't run out part way through one's shower! Tip - bring a duster, not well dusted.

2025-10-10 • via Nuitee
M
Melissa
6
Pros:

The internet was great, my son plays games while connected to the internet and the internet never lagged or went out. I actually booked this hotel for the pool because my son loves to swim

2025-10-06 • via Nuitee
V
Victoria • partner
10
Pros:

Clean room, friendly staff, quiet stay

2025-10-05 • via Nuitee
E
Erica • pet
10
Pros:

Parking was very easy and my room was very clean. The AC kept my room cool and comfortable

2025-09-28 • via Nuitee
R
Rosa
2
Pros:

...

2025-09-28 • via Nuitee
R
Richard
10
Pros:

The staff is what makes this property special. Bobby specifically did a great job.

2025-09-27 • via Nuitee
J
John
6
Pros:

The room was clean and well maintained, the general location was fair. It would have been nice if water was available in the vending machines and the ice machine wasn't always empty.

2025-09-26 • via Nuitee
R
Reginald
10
Pros:

Great

2025-09-25 • via Nuitee
P
Petr • family
2
Pros:

The air conditioning didn’t work during my entire stay, and even after reporting it, nothing was fixed — we had to sleep in very hot conditions. The hair dryer was broken, and the bathroom had corrosion on both the sink and the lighting, which made it feel poorly maintained. Other guests told me they had similar issues that were never addressed. Overall, a very disappointing experience.

2025-09-23 • via Nuitee
J
Jennifer
6
Pros:

Fine for the

2025-09-21 • via Nuitee
C
Chuck • family
8
Pros:

Nice facility. Desk clerk was polite and helpful.

2025-09-18 • via Nuitee
V
Victoria • family
10
Pros:

Everyone was kind

2025-09-14 • via Nuitee
M
Martha • partner
8
Pros:

The one thing that was a bit deficient was the lack of food at the continental breakfast. The kicker was that there was no bread for toast! Acquiring a loaf of bread shouldn't be an insurmountable obstacle yet when I asked about it I was told "we're all out." The coffee maker didn't work, either. I don't drink coffee at breakfast so not a big deal for me, but a lot of people want their morning coffee! The staff were all pleasant and helpful, though. The room was fine. Parking was easy. Location was good.

2025-09-13 • via Nuitee
J
Jeffery
10
Pros:

Convenient to location of casino

2025-09-07 • via Nuitee
V
Virgjnia
2
Pros:

I didn’t like that it’s pet friendly dog barked all night

2025-09-01 • via Nuitee
P
Pamela
10
Wonderful Stay
Pros:

Great!!

2025-08-27 • via Nuitee
C
Christopher
6
Pros:

Dirty floor in the room.
Card key that is a problem.
I have to go downstairs because the card key doesn't work

2025-08-16 • via Nuitee
A
Amarilys • partner
10
Pros:

Excelente servicios las habitaciones muy limpias

2025-08-15 • via Nuitee
K
kim • friends
8
Pros:

Distance from casino

2025-08-15 • via Nuitee
R
Ruben
10
Pros:

Thanks

2025-08-14 • via Nuitee