Pullman Miami Airport

Hotels
Pullman Hotels and Resorts
7.7 (3338 reviews)
5800 WATERFORD DISTRICT DR , Miami , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice view
Friendly staff
Good location
Cons:
Poor cleanliness
Dated rooms
High prices for quality

Categories

Cleanliness
5.78
Multiple mentions of poor cleanliness, especially regarding the pool and public areas.
Service
9.75
Mixed feedback; while some guests appreciated the staff, there were significant concerns with service related to accessibility.
Location
9.29
Proximity to the airport is a positive aspect mentioned by multiple guests.
Room Quality
7.74
Concerns raised about dated rooms and insufficient maintenance.
Amenities
6.77
Amenities reported as lacking, particularly dining and pool facilities.
Value for Money
7.23
Several guests felt the hotel was overpriced relative to its quality.
Food and Beverage
6.28
Food quality and dining experience described as below expectations.
Overall Experience
8.75
Overall sentiment varied; however, many guests voiced a strong disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:41

Property Description

Stunning Views of Blue Lagoon
Located just 5 minutes from Miami International Airport, Pullman Miami Airport offers breathtaking views of the Blue Lagoon. Guests can relax by the outdoor swimming pool or enjoy the free airport transfer service.

Modern Rooms and Dining
The guest rooms at Pullman Miami Airport are well-equipped with cable TV, work desks, and complimentary bottled water. Indulge in Modern European cuisine at Tavolo restaurant, or unwind with a drink at the hotel's Lobby Bar.

Convenient Amenities
Stay active at the modern fitness center, take advantage of the 24-hour reception, and park with ease on-site. With proximity to Miami International Mall and Dolphin Mall, Pullman Miami Airport ensures a convenient and comfortable stay.

Ready to experience luxury and convenience at Pullman Miami Airport? Book now for an unforgettable stay!

Important information:

If the Breakfast Included Rate was booked, the rate includes breakfast for 2 adults. Additional charges apply for further guests.

When traveling with pets, please note that an extra charge of 35$ per room, per day applies. Please note only 1 pet weighing 13.6 kg or less can be accommodated per roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 3338 reviews
Cleanliness: 5.78
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 8.75
R
Rosa solo_traveller gb
4
Close to airport but old and tired, won’t stay again.
Pros:

Great location just minutes from the airport

Cons:

The property is tired, especially the rooms and corridors. My bathroom was really tired and not particularly clean, lots of hair in the shower 🤢

2026-02-14 via Nuitee
S
Sabrina couple fr
5
2026-02-14 via Nuitee
S
Stephen couple gb
9
2026-02-14 via Nuitee
M
Marc couple gp
7
Cons:

LA LITRERIE QUI DOIT AVOIR 30 ANS

2026-02-13 via Nuitee
J
john couple gb
10
you get exactly what is promised at time of booking
Pros:

good location
everything you needed

Cons:

pool needed heating
bar prices in my opinion over priced

2026-02-13 via Nuitee
A
Anaïs family_with_children be
1
Passez votre chemin, même pour une nuit
Pros:

La piscine avait lair bien
Situation proche de l'aéroport

Cons:

Attente de 2h avec une arrivée à 22h prévue avec un bebe l'établissement etait prévenu 10 autres personnes dans le cas.
́l'hôtel fonctionne en vendant plus de chambres quil n'en n'a.
Chambre a la limite du propre et très vieille
Déjeuner buffet vide plus rien plus de pain... table pas dressée, 15 min pour avoir un mini verre de jus

2026-02-13 via Nuitee
S
Sickatron couple us
10
2026-02-13 via Nuitee
A
Angelika couple de
9
Perfektes Hotel für einen short stay in der Nähe des Airports in Miami
2026-02-13 via Nuitee
M
Marlon solo_traveller ni
10
Muy lindo , muy limpio , personal de primera
Pros:

Me dieron una linda habitación

Cons:

Sin comentarios

2026-02-13 via Nuitee
M
mrsmoe Couples
2
Pullman Miami - just don’t
Pros:

This hotel is beyond a joke. Dirty carpets, worn out furniture or better yet missing furniture in rooms. Dish TV is constantly cycling. Overbooking rooms so you get to wait 2 hours at 10pm for a room. Wait for breakfast was over a 50 minutes in line because they are severely understaffed. No apology, no explanation.
Then to add insult to injury the next day a generic email from the manager saying that they understand our frustration! We had a pre- paid reservation- PRE-PAID! and they still “ oversold” the hotel. Unfortunately we stayed a second night on our way home- another pre- paid reservation. At least this time we got a room. We booked before the first nightmare stay or would have stayed elsewhere for sure.
Hotel has seen better days, they seem to cater to foreign tourist groups whose flights leave later at night which leads to the overbooking situation. But then don’t take prepaid reservations and act surprised when people are unhappy.
There are lots of hotels surrounding the Airport, you will definitely do better somewhere else,
I will give kudos to the van drivers. Airport shuttle ran on time and all were extremely friendly and good drivers.

2026-02-12 via Tripadvisor
9
943kimiam Family
2
I hate it here…
Pros:

I hate it here…

I rarely leave reviews, but this needs to be said.

Bed: terrible.
Towels: we got pool towels.
Pillows: just as bad.
Cleanliness: less than average at best.
Service: largely unprofessional and unpleasant.

The only saving grace of this place was Levi. He was kind, patient, and genuinely tried to help. He deserves recognition.

We booked our rooms over three months in advance. We arrived at 10:00 p.m. with a 15- month-old child, only to be told they were double-booked, the cleaning staff was behind and did not have a room available. Aside from Levi, the rest of the staff were dismissive and disrespectful.

Because of their mistake, my 15-month-old had to sleep in my husband’s arms in the hallway until nearly 1:00 a.m. while we waited for a room. That is unacceptable under any standard.

When we finally got into the room, it did not justify the inconvenience. The bed was the most uncomfortable I have ever slept on… I did not sleep because it was tilted.

I genuinely do not understand how this property maintains a four-star rating. I would have preferred a basic roadside hotel over this experience.

2026-02-12 via Tripadvisor
K
Kristinn Jon couple is
8
2026-02-12 via Nuitee
R
Ricardo Celso de family_with_children br
6
Estadia muito cara pela qualidade apresentada
2026-02-12 via Nuitee
T
Tomaso couple it
9
2026-02-12 via Nuitee
E
Elizabeth family_with_children nl
8
2026-02-11 via Nuitee
E
Edith couple de
7
2026-02-11 via Nuitee
P
Patty solo_traveller us
7
Convenient to airport. Great breakfast
Pros:

Very clean

Cons:

A little noisy at night

2026-02-11 via Nuitee
C
Cedric family_with_children fr
9
2026-02-11 via Nuitee
R
Rafid couple ca
4
2026-02-10 via Nuitee
M
Michelle couple us
10
2026-02-10 via Nuitee