Hawthorn Extended Stay by Wyndham Richardson

Hotels
•
Hawthorn Suites
6 (355 reviews)
250 Municipal Drive , Richardson , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Some friendly staff
Cons:
Cleanliness issues
Poor room condition
Limited amenities

Categories

Cleanliness
4.14
Multiple reviews mentioned dirtiness and roaches, indicating significant issues.
Service
7.61
Some guests noted friendly staff despite complaints about management response.
Location
8.65
Many reviews highlighted the convenience of the location, close to work and amenities.
Room Quality
4.6
Negative remarks about condition, outdated furnishings, and cleanliness.
Amenities
5.63
Limited complaints but also limited praises, with issues in basic kitchen supplies.
Value for Money
6.59
Some appreciation for cost efficiency, yet concerns about cleanliness and condition remain.
Food and Beverage
4.64
Disappointment expressed regarding breakfast and lack of coffee.
Overall Experience
6.11
Mixed feelings with some positive experiences but overall dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:47

Property Description

All-Suite Accommodations with Full Kitchens
Experience the convenience of in-room stoves and full kitchens at Hawthorn Suites by Wyndham Richardson. Enjoy the flexibility to cook your own meals during your stay, just like at home.

Outdoor Pool and Tranquil Gardens
Unwind and soak up the sun by lounging in the outdoor pool or take a leisurely stroll through the hotel's serene gardens. Relaxation awaits you at every corner of the Richardson Hawthorn Suites.

Convenient Location near Local Attractions
Located just a short drive away from Southfork Ranch and Six Flags amusement park, this hotel offers the perfect base for exploring the best of Richardson, Texas. Book now to enjoy a complimentary hot breakfast and free local shuttle service during your stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that on site Tesla Charger NEMA 14-50 240v is availableGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 355 reviews
Cleanliness: 4.14
Service: 7.61
Location: 8.65
Room Quality: 4.6
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 4.64
Overall Experience: 6.11
Q
Qua • couple • us
3
2026-02-12 • via Nuitee
T
Tamecka • solo_traveller • us
4
2026-01-31 • via Nuitee
H
Henry • couple • us
8
2026-01-27 • via Nuitee
L
Life • family_with_children • us
1
Pros:

Nothing at all

Cons:

Someone upstairs that had not paid for stay. More than likely a child of maintenance. Very annoying and refrigerator did not get cold. Stove was rusted, so was microwave. Dirty pot under cabinet.

2026-01-23 • via Nuitee
K
Kwaneesha • solo_traveller • us
8
2026-01-23 • via Nuitee
H
Harold • solo_traveller • us
1
I didn't like it because of the roaches and I told the manager about it and they did nothing about i
Cons:

I didn't like the breakfast and they had roaches and my room.

2026-01-19 • via Nuitee
A
Anjali • couple • us
5
2026-01-19 • via Nuitee
C
Cynthia • family_with_children • us
9
2026-01-15 • via Nuitee
E
ELIZABETH • family_with_children • us
5
Pros:

It was a warm bed when we were unable to drive home late at night at a reasonable price.

Cons:

Desk clerk very unfriendly and not helpful.
Room numbers are not visible from the parking lot, we had to get out of the car and walk around to find our room. The bedding smelled like smoke and consisted of only a very thin comforter type blanket. There was no place to get ice.

2026-01-14 • via Nuitee
K
Kennedy • family_with_children • us
8
Pros:

It was in a good location, and it was quiet, no disturbances. We didn't stay long but it was a good place to rest our heads for the night. We were able to book it on booking.com and not have to pay until we arrived. The booking was easy and secure.

Cons:

N/A

2026-01-10 • via Nuitee
W
Walden • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-01-08 • via Nuitee
I
iliya • solo_traveller • us
9
2026-01-02 • via Nuitee
M
Makala • couple • us
1
This hotel was nasty and had roaches
Pros:

Nothing

Cons:

Nothing

2025-12-29 • via Nuitee
C
Cris • family_with_children • us
1
Pros:

The location was close to my work

Cons:

The stove didn't work, the bed was lumpy and uncomfortable. The toilet didn't work and there was no hot water to shower with. The attendant was nice.\n But that's the only nice thing about that property.

2025-12-22 • via Nuitee
T
Taron • family_with_children • us
1
2025-12-11 • via Nuitee
L
Lev • solo_traveller • us
9
2025-11-29 • via Nuitee
R
Ray • family_with_children • us
1
2025-11-28 • via Nuitee
D
David • solo_traveller • us
5
2025-11-12 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Great location. Plenty of food options if you don't have a car, well within walking distance.

Cons:

No coffee when I checked out at 4am.

2025-11-10 • via Nuitee
W
washington • solo_traveller • us
10
2025-11-02 • via Nuitee