Hawthorn Extended Stay by Wyndham Richardson

Hotels
•
Hawthorn Suites
6 (355 reviews)
250 Municipal Drive , Richardson , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Some friendly staff
Cons:
Cleanliness issues
Poor room condition
Limited amenities

Categories

Cleanliness
4.14
Multiple reviews mentioned dirtiness and roaches, indicating significant issues.
Service
7.61
Some guests noted friendly staff despite complaints about management response.
Location
8.65
Many reviews highlighted the convenience of the location, close to work and amenities.
Room Quality
4.6
Negative remarks about condition, outdated furnishings, and cleanliness.
Amenities
5.63
Limited complaints but also limited praises, with issues in basic kitchen supplies.
Value for Money
6.59
Some appreciation for cost efficiency, yet concerns about cleanliness and condition remain.
Food and Beverage
4.64
Disappointment expressed regarding breakfast and lack of coffee.
Overall Experience
6.11
Mixed feelings with some positive experiences but overall dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:47

Property Description

All-Suite Accommodations with Full Kitchens
Experience the convenience of in-room stoves and full kitchens at Hawthorn Suites by Wyndham Richardson. Enjoy the flexibility to cook your own meals during your stay, just like at home.

Outdoor Pool and Tranquil Gardens
Unwind and soak up the sun by lounging in the outdoor pool or take a leisurely stroll through the hotel's serene gardens. Relaxation awaits you at every corner of the Richardson Hawthorn Suites.

Convenient Location near Local Attractions
Located just a short drive away from Southfork Ranch and Six Flags amusement park, this hotel offers the perfect base for exploring the best of Richardson, Texas. Book now to enjoy a complimentary hot breakfast and free local shuttle service during your stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that on site Tesla Charger NEMA 14-50 240v is availableGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 355 reviews
Cleanliness: 4.14
Service: 7.61
Location: 8.65
Room Quality: 4.6
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 4.64
Overall Experience: 6.11
A
April • family_with_children • us
1
Absolutely disgusting.
Pros:

Nothing

Cons:

The staff acted like they didn't care. We arrived checked in got our keys and went to our room. The room smelled heavly of mold and mildew with heavy water damage . The kitchen and carpets were disgusting. Went back to the office to see about a diffrent room. They gave us a key to look at another room they said was" renovated ". But it was the same as the other one just with paint. When we took our stuff from our room to our car there was a man and his pit bull sitting on the stairs he was smoking weed. When my daughter tried to walk past him his dog tried to attack her. I was able to get a full refund for our stay and went somewhere else. Please dont stay here the pictures are deceiving.

2026-04-05 • via Nuitee
A
Amari • solo_traveller • us
10
2026-04-05 • via Nuitee
R
Rob • solo_traveller • us
5
2026-03-30 • via Nuitee
F
Farook • family_with_children • ae
1
Poor maintenance and a horrible smell. Definitely needs serious improvement.
Pros:

Couldn’t find any

Cons:

The hotel’s maintenance standards are quite poor, and the overall cleanliness is lacking. There was a strong, unpleasant odor in the facility, which made the stay uncomfortable.

2026-03-28 • via Nuitee
I
Israel • solo_traveller • us
3
Great marketing pictures. Very poor overall value.
Pros:

Unhelpful. Unwillingness

Cons:

Dirty pods. Dirty sheets. Dirty floors. Run down.

2026-03-28 • via Nuitee
M
Miguel • couple • us
10
2026-03-27 • via Nuitee
M
Miguel • couple • us
10
2026-03-27 • via Nuitee
M
Miguel • couple • us
10
2026-03-27 • via Nuitee
M
madison • couple • us
10
amazing. room was nice all the facilities worked i got my deposit back with ease. i didnt hear any fighting or drama it
Pros:

i like how the building and parking lot is shaped.

Cons:

nothing

2026-03-26 • via Nuitee
J
jeffery • couple • us
7
2026-03-26 • via Nuitee
A
Aaron • family_with_children • us
10
2026-03-24 • via Nuitee
L
LaDeja • couple • us
1
Room so bad, I had to stay alone, because my other three guest left. Do not recommend.
Pros:

Parking is free and it off the highway. Near a lot of really great restaurants.

Cons:

Not plates or cups or pans like it used to have. There is a sitting desk in the suite but there’s no chair to sit in to actually sit at the desk. This is supposed to be an extended stay, but it’s not suitable for an extended stay. It was a waste of money, but if you have literally nowhere else to go, I guess you can stay here. They charge $10 per person that stays in the room. That’s not listed on the website so if you think you’re getting a good deal you’re actually not. Please go somewhere else if you can.

2026-03-22 • via Nuitee
H
Hodges • couple • us
10
2026-03-21 • via Nuitee
C
Carlos • couple • us
1
Never
Pros:

Nothing

Cons:

They had cockroaches

2026-03-20 • via Nuitee
I
Immanuel • family_with_children • us
7
Cons:

Stopped up toilet and sinks

2026-03-06 • via Nuitee
Q
Qua • couple • us
3
2026-02-12 • via Nuitee
T
Tamecka • solo_traveller • us
4
2026-01-31 • via Nuitee
H
Henry • couple • us
8
2026-01-27 • via Nuitee
L
Life • family_with_children • us
1
Pros:

Nothing at all

Cons:

Someone upstairs that had not paid for stay. More than likely a child of maintenance. Very annoying and refrigerator did not get cold. Stove was rusted, so was microwave. Dirty pot under cabinet.

2026-01-23 • via Nuitee
K
Kwaneesha • solo_traveller • us
8
2026-01-23 • via Nuitee