Fiesta Americana Acapulco Villas

Hotels
9.1 (1034 reviews)
Avenida Costera Miguel Aleman 97 Fraccionamiento Farallon , Acapulco , MX

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location and views
Very comfortable beds and rooms
Pools and installations highly praised
Breakfast buffet and dinners described as excellent
Friendly staff and occasional thoughtful gestures (upgrades, anniversary pastry)
Clean rooms and fresh buffet
Cons:
Long check-in/check-out waits and unresponsive reception
Invasive membership sales approach
Noise from nearby bars for some rooms (poor sound isolation)
Towel shortages and people reserving sunbeds
Beach access/umbrellas reported dirty and beach vendors intrusive
Emergency/evacuation procedures staff not well managed (reported during a seismic event)

Categories

Cleanliness
9.2
Generally praised (rooms, pools and buffet described as very clean and well maintained), though beach access/umbrellas were reported dirty in one review.
Service
8.3
Mixed: staff often described as amable and provided nice gestures (upgrade, anniversary pastry), but multiple reports of slow/unresponsive reception, long check-in/out waits, invasive membership sales and poor emergency handling.
Location
9.6
Strong positive: excellent views and very good location cited repeatedly; some notes about beach access terrain and beach vendors causing minor drawbacks.
Room Quality
9
Rooms and beds described as very comfortable with nice views and full services; some noise issues for rooms facing bars (sound isolation problems).
Amenities
8.8
Pools and facilities highly praised, but operational issues noted (towel shortages at peak times, people reserving sunbeds, no adults-only pool, aggressive membership sales).
Value for Money
8.9
Perceived as fair/good for price by many (drinks prices ok, happy hour), though some mention food prices and overall value could be better.
Food and Beverage
9.5
Very positive: breakfast buffet repeatedly described as excellent/rich and dinner praised; overall food quality seen as a highlight.
Overall Experience
9.5
Overall very positive with many wanting to return and describing stays as incredible, tempered by operational/service issues that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:38

Property Description

Luxurious Facilities and Amenities
Fiesta Americana Acapulco Villas boasts 2 pools, a health club, and a Fiesta Kids Club, ensuring a relaxing and enjoyable stay for guests of all ages.

Culinary Delights
Indulge in traditional regional and specialty cuisine at the hotel's 3 restaurants, offering a diverse range of flavors to satisfy every palate. Cap off your evening with a refreshing cocktail at one of the 3 bars on-site.

Water Sports Paradise
Located near 2 large lagoons, Acapulco is the perfect destination for water sports enthusiasts. Guests can easily partake in activities such as diving, swimming, and boating just a stone's throw away from Fiesta Americana Acapulco Villas.

Experience the epitome of luxury and leisure at Fiesta Americana Acapulco Villas. Book your stay now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges. Please note that the property offers guest access with a guide dog.

Airport shuttle services are available only from the hotel to the airport and guests will have to pay an additional charge for it.

Please note that this property does not accept student or Spring Breaker groups.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Location

Guest Reviews

9.1
Based on 1034 reviews
Cleanliness: 9.2
Service: 8.3
Location: 9.6
Room Quality: 9
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 9.5
Overall Experience: 9.5
J
Jose Emmanuel • solo_traveller • mx
7
Pros:

Las albercas y la playa

Cons:

El personal

2026-10-23 • via Nuitee
W
william • couple • us
10
Great location, delicious food, and beautiful ocean-view sunsets made our stay truly memorable.
Pros:

I enjoyed the hotel's excellent location, with many bars and restaurants within walking distance. The hotel restaurant was outstanding, and we thoroughly enjoyed the delicious dinner. My wife especially loved the ocean view and watching the beautiful sunset from our room.

2026-10-15 • via Nuitee
M
Mauricio • extended_group • br
10
Muy buena opción para quedarte en Acapulco.
Pros:

Las instalaciones del hotel son muy buenas.

Cons:

La playa del hotel un poco sucia y no incluye desayuno.

2026-10-11 • via Nuitee
C
Cirilo • couple • mx
9
Estuvo Ok
Pros:

Todo bien

2026-10-09 • via Nuitee
A
Alberto quintero • solo_traveller • mx
5
Pros:

Todo viejo y sucia la habitacion

Cons:

La habitacion

2026-09-19 • via Nuitee
C
Carolis • couple • us
9
2026-09-19 • via Nuitee
I
Itzayana Paloma • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

Que algunos precios no estaban a la vista

2026-09-18 • via Nuitee
J
Jorge • family_with_children • mx
8
Sofacama fatal!!!!
Pros:

Que las habitaciones están bien equipadas, yo estuve en una suite villa master, es amplia con 1 recámara y 1 baño

Cons:

Que 2 personas se quedan en una cama king side y otras 2 en un sofá muy incómodo por cierto y hace mucho ruido con cualquier movimiento fatal!!!!

2026-09-18 • via Nuitee
C
Carolina • couple • mx
9
Excelente regresaría
Pros:

Me gustó mucho los servicios adicionales como el SPA Excelente muy profesionales, la playa y el acceso a las mismas

2026-09-18 • via Nuitee
L
Luis • solo_traveller • mx
9
Pros:

Instalaciones excelentes

Cons:

Personal de valet parking?(aclaro no todos) Muy despotas

Meseros del buffet sin empatía

2026-09-18 • via Nuitee
A
Audun • solo_traveller • no
10
Pros:

Increíble hotel. Personal sumamente atento, hermosa playa, hermosa habitación, excelente ubicación. Todo perfecto!

2026-09-18 • via Nuitee
J
Jacob • family_with_children • mx
8
2026-09-17 • via Nuitee
D
Daniela • solo_traveller • mx
10
Pros:

Todo estaba super bien

Cons:

La atencion de los meseros en el restaurante de las alberca y el área de la playa era prácticamente nula

2026-09-16 • via Nuitee
M
Marc • couple • fr
8
2026-09-15 • via Nuitee
G
Garcia Castro • family_with_children • mx
8
2026-09-15 • via Nuitee
R
Rodolfo • solo_traveller • mx
10
Pros:

El trato de la gente

Cons:

No hay queja

2026-09-15 • via Nuitee
G
García • couple • co
10
Todo muy bien.
Pros:

La atención es muy buena, las habitaciones limpias, el personal amable.

Cons:

Hay muchos vendedores, desde que llegas te pasan con un asesor si quieres adquirir un plan de viaje, es importante que digas que no, si no te perseguirán por todo el hotel ofreciendo un desayuno de cortesía.

2026-09-14 • via Nuitee
M
Mehmet Ali • family_with_children • mx
10
Pros:

All great

2026-09-14 • via Nuitee
A
Alpha Yoreded • solo_traveller • mx
8
Pros:

El personal y las albercas

Cons:

La comida

2026-09-13 • via Nuitee
A
Agostino • solo_traveller • it
10
Un paradiso
Pros:

Tutto e un paradiso

Cons:

Nulla che sono stato troppo poco

2026-09-12 • via Nuitee