Imperial Hotel

Hotels
•
Arp-Hansen Hotel Group
7.9 (1330 reviews)
Vester Farimagsgade 9 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for DKK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 210 per day.

Location

Guest Reviews

7.9
Based on 1330 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
H
Huong • family_with_children • fr
9
Pros:

Le pdj et la literie. Près du parc tivoli!

2026-05-30 • via Nuitee
A
Armida • extended_group • gb
6
Pros:

Very central

Cons:

The pillows are not comfortable, it’s actually a throw pillow and not comfortable at all. We run out of handwashing soap and tissue on our 2nd day.

2026-05-30 • via Nuitee
J
jean • family_with_children • gb
10
2026-05-29 • via Nuitee
T
Therese • solo_traveller • no
7
2026-05-29 • via Nuitee
B
Bente • solo_traveller • dk
10
2026-05-28 • via Nuitee
A
Anita • couple • no
9
2026-05-28 • via Nuitee
B
Behnan • family_with_children • tr
9
Pros:

Kopenhag Central Station çok yakındı. Otelden yürüyerek her yere ulaşabildik. Kahvaltısı gayet yeterliydi. Odaların dekorasyonu iyiydi. Temizdi. Konaklamamızdan çok memnun kaldık.

Cons:

Odalarda minibar yoktu ve terlik verilmedi.

2026-05-28 • via Nuitee
K
Karen • couple • pt
9
All good
Pros:

Location

Cons:

Nothing

2026-05-27 • via Nuitee
E
Elena • solo_traveller • mk
7
Pros:

Good location, close to Central station and all public transport. Train station across the street.

Cons:

There is a stale smell throughout the hotel (hallways and rooms) maybe because of carpets, odor in the bathroom from time to time (that didnt come into the room), the towels smelled strange (something like vinegar), and the feder pillows were uncomfortable. The room was large and comfortable, but lacks a decoration touch, it feels empty and cold. Breakfast was with very limited choice (the smoothie was great though).

2026-05-27 • via Nuitee
M
Mette • family_with_children • dk
10
2026-05-27 • via Nuitee
K
Kerstin • couple • se
8
Pros:

Jättebra och varierad frukost. Fint rum och hotellet låg centralt.

Cons:

Parkeringen alldeles för dyr.

2026-05-27 • via Nuitee
H
hpartes • extended_group • tr
9
Konforlu,merkezi ve çok güzel kahvaltısı olan, güler yüzlü personeli olan bir fiyat performans oteli
Pros:

Otelimiz çok güzeldi. Kahvaltı da mükemmeldi,çok çeşitli ve tazeydi.Otelimizin yeri de çok güzeldi. Yürüyerek her yere 15 dakika da ulaşabildik.Otelin etrafında marketler vardı. Personel güler yüzlüydü her konuda yardımcı oldular. Biz 3 kişi bir odada kaldık 3.yatak açılan yataklardandı normal yatak olsaydı daha konforlu olurdu.Ama odanın büyüklüğü gayet makuldü. Yalnız odalarda mini buzdolabı yoktu. Yine de fiyat eder dengesi çok iyiydi. Otel beklentilerimizin üzerinde iyi çıktı. Yine gelsem bu otelde kalırım.

Cons:

Ek yatak normal single yatak olabilirdi.Açılan yataklar çok konforlu değildi. Bir de odalarda mini buzdolabı yoktu.

2026-05-26 • via Nuitee
A
Agostino • extended_group • it
3
Hotel da dimenticare.
Pros:

Di positivo c'era solo la posizione dell'hotel in centro città.

Cons:

Tutto estremanente approssimativo e disorganizzato. La cosa più assurda è che, dopo il primo pernotto, la stanza non è stata riassettata. Interpellata la reception riferivano che doveva essere richiesto al nostro arrivo! La pulizia lasciava a desiderare, i muri della stanza sporchi, il balconcino piccolo e stretto era assoluta inutilizzabile dalle ragnatele che vi erano. La colazione seppur internazionale era di fatto minima. Gli infissi, sicuramente non moderni, non contenevano minimamente il rumore dei treni della vicinissima stazione ferroviaria.
Il frigorifero in camera era staccato dalla corrente e, inutile dire, che era vuoto. Sottolineo che il costo è stato di 330€ á notte e in camera nemmeno una bottilglia d'acqua che solitamente si trova come benvenuto. Ci hanno risposto che l'acqua del rubinetto in canera è potabile! Insomma un disastro assoluto. Poco stile e poca attenzione alle norme di igiene, le posate lavate venivano inspiegabilmente asciugate nel corridoio dell'hotel dove vi era il numeroso passaggio di persone clienti dellhotel ma anche quelle che accedevano alle sale meeting, con corsoati che venivano dall'esterno.
Vi assicuro che ogni settimana alloggio in alberghi diversi in giro per il mondo, quindi ho un po' di eaperienza. Ripeto, per 330€ á notte la qualità di tutto era pesaima.

2026-05-26 • via Nuitee
S
Sandra • solo_traveller • us
10
Hotel is great. Good location near train station and walking distance to sights. Breakfast is also good
Pros:

Location

2026-05-26 • via Nuitee
A
Andra • solo_traveller • ro
10
2026-05-26 • via Nuitee
A
Aurelie • couple • be
10
2026-05-26 • via Nuitee
J
Joerg • solo_traveller • de
9
2026-05-26 • via Nuitee
K
Kim • couple • dk
10
Pros:

Morgenmaden

2026-05-25 • via Nuitee
K
KANSTANTSIN • couple • pl
9
2026-05-25 • via Nuitee
A
Ann-Charlotte • solo_traveller • se
8
Pros:

Väldigt bra läge!

Cons:

Det gjordes ett test av brandlarmet utan att vi blev informerade. Vi blev rädda och tänkte utrymma men hittade personal snabbt som sa att det var ok.

2026-05-24 • via Nuitee