Imperial Hotel

Hotels
Arp-Hansen Hotel Group
7.9 (1462 reviews)
Vester Farimagsgade 9 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for DKK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 210 per day.

Location

Guest Reviews

7.9
Based on 1462 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
J
JUAN RAMÓN extended_group es
8
Excelente ubicación y muy buen desayuno, ideal para visitar Copenhague.
Pros:

Ubicación inmejorable: A un paso de la estación de tren Vesterport y la Estación Central. Se llega andando en 5 minutos a los Jardines de Tivoli y al Ayuntamiento. Zona muy segura con todo cerca. Desayuno buffet de calidad: Muy completo, variado y con productos frescos de gran nivel. Habitaciones funcionales: Camas muy cómodas, decoración moderna de estilo nórdico y excelente aislamiento acústico contra el ruido de la calle o trenes.

2026-07-12 via Nuitee
J
JUAN RAMÓN family_with_children es
9
2026-07-12 via Nuitee
C
Carlos solo_traveller pe
8
Buena
Pros:

Ubicación

Cons:

Falla del aire acondicionado no solucionada durante nuestra estancia de seis días. No se podía dormir por el calor

2026-07-11 via Nuitee
S
Samanta family_with_children ar
9
Pros:

La limpieza y la ubicación

Cons:

Muy chiquito el baño sobretodo la ducha

2026-07-11 via Nuitee
S
Stefano solo_traveller it
8
2026-07-11 via Nuitee
I
Ingus couple dk
9
2026-07-11 via Nuitee
R
Rudolf solo_traveller ch
9
2026-07-11 via Nuitee
J
Juana María family_with_children es
9
2026-07-10 via Nuitee
D
Dick couple us
10
2026-07-10 via Nuitee
T
Tiina couple fi
8
2026-07-09 via Nuitee
M
Maria Dolores extended_group es
9
Muy bien
Pros:

Hotel muy céntrico, muy bien ubicado. Habitaciones amplias y cómodas. Muy buen desayuno.

Cons:

A pesar de ser un hotel recientemente reformado, la mayoría de las habitaciones tienen bañera , incómoda para cualquier persona y especialmente para personas mayores. A pesar de avisar con tiempo al hotel de nuestra necesidad de que una de las habitaciones fuera con ducha no lo tuvieron en cuenta, priorizando a un grupo de la tercera edad que se alojaba en el hotel, nos llevó más de una hora conseguir que nos la cambiaran, ya que nos argumentaban que no tenían disponibilidad. Al realizar el check out nos quisieron cobrar el desayuno, a pesar de estar pagado en la reserva de booking. Al final se pudo solucionar todo pero después de insistir mucho al personal de recepción.

2026-07-09 via Nuitee
G
Geraldine solo_traveller gb
8
Pros:

The staff were excellent, breakfast was delicious

2026-07-09 via Nuitee
M
Michael couple gb
8
2026-07-09 via Nuitee
E
Elena solo_traveller us
8
2026-07-09 via Nuitee
B
batja solo_traveller il
6
2026-07-09 via Nuitee
B
Brandt Petersen family_with_children dk
7
God beliggenhed, venligt personale
Pros:

Beliggenheden

Cons:

Meget lille 3 personers værelse. En del larm fra håndværkerne.

2026-07-09 via Nuitee
M
Mahtab family_with_children no
9
2026-07-09 via Nuitee
J
June solo_traveller ie
7
Clean
Pros:

The location is good,very close to train station and centre. Room was clean and comfortable. Check in was easy.

Cons:

Bit pricey but that's the location. Room was okay. Only small thing was on check out they thought we'd had breakfast but we hadn't. No problems but it was a bit odd.

2026-07-09 via Nuitee
V
Vinicius extended_group br
10
2026-07-09 via Nuitee
D
Daniele solo_traveller ch
10
2026-07-08 via Nuitee