Homewood Suites By Hilton Chicago Downtown South Loop

Hotels
•
Homewood Suites by Hilton
8.2 (1368 reviews)
59 E. 11th Street, Chicago, IL , Chicago , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Misleading pricing

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and poor cleaning standards reflected dissatisfaction.
Service
9.55
Several positive comments about attentive and polite staff providing good service.
Location
9.55
Frequently praised as great and convenient, with excellent access to attractions.
Room Quality
8.05
Mixed feedback on room quality, with some positive mentions but also complaints about issues.
Amenities
7.55
Mentioned issues with amenities such as poor breakfast and broken items in the room.
Value for Money
8.55
Some guests felt the pricing was misleading and not reflective of the stay.
Food and Beverage
6.55
Multiple complaints regarding limited breakfast options and quality.
Overall Experience
8.75
Despite several issues, many guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:35

Property Description

Convenient Location in Chicago
Located just 1.1 km from DePaul University, Homewood Suites By Hilton Chicago Downtown South Loop offers modern accommodations with top-notch amenities.

Comfort and Convenience
Enjoy the convenience of a fitness center, private parking, shared lounge, and terrace during your stay. Some rooms even come with a fully equipped kitchen for added comfort.

Relaxation and Leisure
Unwind in the hot tub, grab a bite at the on-site restaurant, or socialize at the bar. With free WiFi and a 24-hour front desk, your needs are always taken care of.

Experience the best of Chicago's attractions with popular landmarks nearby. Book your stay at Homewood Suites By Hilton Chicago Downtown South Loop for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.2
Based on 1368 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 6.55
Overall Experience: 8.75
J
Jessica • couple • us
10
2026-06-24 • via Nuitee
C
Courtney • solo_traveller • us
8
Pros:

I loved the location! It's walking distance to the stadium (about 16 minutes). There were food options all around, including a cute coffee/bakery spot next door! The beds were comfy and we had a full size fridge in our suite!

Cons:

The staff were not very helpful or friendly. We asked for extra blankets and they asked us to come down to the front desk so we did. They gave us a bunch of mattresses toppers as blankets. When we checked in the man was not making any eye contact and didn't tell us which elevators to use as there are 2 different elevators. Just not very inviting or helpful

2026-06-21 • via Nuitee
C
Courtney • couple • us
7
We came in for a concert at Soldier Stadium
Pros:

Close proximity to Soldier field

Cons:

Expensive for just a king room, the staff was okay but nothing spectacular. We asked for towels and was told
We had to come down to get them. At over $659 a night I expect to have towels brought up to our room. The lobby was basic and didn’t have much in the store as it was pretty empty (didn’t even have water available). Room could have been cleaner.

2026-06-21 • via Nuitee
E
Emilie • solo_traveller • fr
10
Super hôtel
Pros:

Hôtel propre, super petit déjeuner. Literie confortable. Très bien placé près du métro

2026-06-16 • via Nuitee
J
Jorge • solo_traveller • cl
9
Buena ubicacion y buena habitación
Pros:

Muy buena ubicación, a media cuadra de la avenida principal, cerca de los parques y zona de museos. Habitación amplia y comoda, buena conexión de internet.

Cons:

El desayuno muy basico, cumple objetivo pero no hay muchas opciones.

2026-06-15 • via Nuitee
S
Sharfuddin Akhter • solo_traveller • bd
9
2026-06-13 • via Nuitee
S
Sharfuddin Akhter • solo_traveller • bd
9
2026-06-12 • via Nuitee
S
Sarah • family_with_children • us
7
Convenient and what we needed for the night for our family.
Pros:

Location to the museum campus and train station.

Cons:

There was hair on the floor that not vacuumed. Breakfast did not have much variety.

2026-06-10 • via Nuitee
C
Chris • extended_group • us
9
2026-06-09 • via Nuitee
M
Meghan • solo_traveller • us
6
2026-06-09 • via Nuitee
L
Luis • solo_traveller • us
9
2026-06-08 • via Nuitee
B
Barbara • couple • us
10
Great great location to all activities at Grant Park and museums!
Pros:

Loved loved the closeness to Grant Park to play Pokemon Go!!! We also loved loved the pool and hot tub on 8 th floor. We also liked free breakfast where we met Pokemon Go friends!! Our room was clean, had a large bed and sofa plus a full kitchen . This was awesome. The room was perfect for us as a couple but could accommodate an entire family comfortably as well. Thank you. The young man that worked the desk on Friday around 1 pm really helped us with our Uber. Thank you !

Cons:

Nothing.

2026-06-07 • via Nuitee
A
Amy • solo_traveller • us
9
2026-06-04 • via Nuitee
R
Raeann • family_with_children • us
5
2026-06-02 • via Nuitee
M
Megan • couple • us
8
Pros:

location near museums

Cons:

air conditioning didn't work great in the main room- would get back to hotel with room at 80 degrees

2026-06-01 • via Nuitee
R
Rebecca • couple • us
9
Great location, nice staff, nice time in the Windy City.
Pros:

Window view and location. Delisa the manager was friendly and welcoming! Every hotel should have a Delisa.

2026-06-01 • via Nuitee
A
Aubrey • solo_traveller • us
8
2026-06-01 • via Nuitee
G
Gwendolyn • solo_traveller • us
10
2026-05-28 • via Nuitee
D
David • extended_group • us
3
Very noisy rooms!
Pros:

Nice accommodation.

Cons:

Metro train going past every 2 minutes. Very loud ac unit in the suite. No one was able to sleep.

2026-05-28 • via Nuitee
N
Noemy • extended_group • us
10
2026-05-28 • via Nuitee