Homewood Suites By Hilton Chicago Downtown South Loop

Hotels
Homewood Suites by Hilton
8.2 (1294 reviews)
59 E. 11th Street, Chicago, IL , Chicago , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Misleading pricing

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and poor cleaning standards reflected dissatisfaction.
Service
9.55
Several positive comments about attentive and polite staff providing good service.
Location
9.55
Frequently praised as great and convenient, with excellent access to attractions.
Room Quality
8.05
Mixed feedback on room quality, with some positive mentions but also complaints about issues.
Amenities
7.55
Mentioned issues with amenities such as poor breakfast and broken items in the room.
Value for Money
8.55
Some guests felt the pricing was misleading and not reflective of the stay.
Food and Beverage
6.55
Multiple complaints regarding limited breakfast options and quality.
Overall Experience
8.75
Despite several issues, many guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:35

Property Description

Convenient Location in Chicago
Located just 1.1 km from DePaul University, Homewood Suites By Hilton Chicago Downtown South Loop offers modern accommodations with top-notch amenities.

Comfort and Convenience
Enjoy the convenience of a fitness center, private parking, shared lounge, and terrace during your stay. Some rooms even come with a fully equipped kitchen for added comfort.

Relaxation and Leisure
Unwind in the hot tub, grab a bite at the on-site restaurant, or socialize at the bar. With free WiFi and a 24-hour front desk, your needs are always taken care of.

Experience the best of Chicago's attractions with popular landmarks nearby. Book your stay at Homewood Suites By Hilton Chicago Downtown South Loop for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.2
Based on 1294 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 6.55
Overall Experience: 8.75
P
Priscilla family_with_children us
10
2026-04-15 via Nuitee
E
elvira solo_traveller us
4
2026-04-15 via Nuitee
E
elvira solo_traveller us
4
Pros:

La vista

Cons:

El personal con cara de enojo
El desayuno era muy pobre

2026-04-15 via Nuitee
C
Carmisha couple us
9
Pros:

The spacious rooms

Cons:

The only problem i had was for breakfast the only meat that was served was pork. I unfortunately don't eat pork so that just made it weird a little.

2026-04-13 via Nuitee
Y
Yamira family_with_children pr
10
Excelente
Pros:

Me gustó la limpieza y organización. Las habitaciones súper cómodas y el hotel es bien accesible.

Cons:

El desayuno podría ser más variado. Más alternativas!

2026-04-11 via Nuitee
S
SARA family_with_children es
9
Muy agradable y nuevo
Pros:

Ubicación y limpieza y comodidades

Cons:

Nada

2026-04-11 via Nuitee
J
Jillian extended_group us
5
I would stay here again but our room was in serious need of an update.
Pros:

The staff was very helpful and friendly. The room size was great especially since we traveled with four kids and it was helpful to have a fridge and freezer.

Cons:

The room was clean but there were stains on the couches and mattresses. The corner of the couch was held together by duck tape. The faucet in the kitchen and shower leaked. In the kitchen, the faucet leak was so bad that it sprayed wildly in every direction. There was mold in the grout.

2026-04-11 via Nuitee
P
Paige extended_group us
8
Accommodating for our family of 6 with a decent price
Pros:

It was clean and accommodating for my family of 6. It was spring break, so it was packed but still not overly crowded. The kids had a blast in the pool and enjoyed the large windows with city views everywhere.

Cons:

The parking was rough; I kind of wish I had paid the valet fee and done that instead. It would have cost more, but the stress of parking a very large SUV in Chicago was terrible. There was some wear throughout the hotel, like peeling wallpaper in the bathroom, but it was still very clean. The beds, however, were not the most comfortable, and the bedding was loud and not soft.

2026-04-07 via Nuitee
J
Jami extended_group us
10
Pros:

The staff was great and rooms were clean and spacious. Loved the breakfast.

Cons:

We would of liked more seating for breakfast.

2026-04-07 via Nuitee
C
Chad solo_traveller us
5
2026-04-06 via Nuitee
A
Anastasia solo_traveller de
9
2026-04-06 via Nuitee
V
Victor family_with_children br
7
Pode ser melhor
Cons:

Café da manhã muito abaixo do normal

2026-04-06 via Nuitee
M
Michael family_with_children de
7
Super Preis-Leistungs-Verhältnis
Pros:

Die Lage ist absolut top!

Cons:

Ausstattung der Küchenzeile ist für Europäer ungenügend

2026-04-05 via Nuitee
I
Iris Shekinah family_with_children us
8
Inclrible…
Pros:

El personal de la cocina fue muy amable. Y nos gustó mucho la piscina .

Cons:

Todo bueno.

2026-04-03 via Nuitee
E
erica extended_group us
1
Never again!
Pros:

The location was the only nice thing about this hotel

Cons:

Where do I start ...maybe the fact that I slept a total of 2 hours because the bed felt like I was sleeping on a lumpy bag of rocks.. or maybe the fact that the pool had zero towels available and the water looked cloudy / dirty... I did manage to get in the hot tub for about 20 minutes because at that point I was already dressed to swim. I will definitely never return to one of these hotels ever again in my life...this may be the worst experience I've ever had at a hotel(and I've had a few bad experiences)

2026-04-03 via Nuitee
C
Catalina family_with_children cr
10
2026-03-31 via Nuitee
S
Stellaviajera family_with_children ar
9
Excelente estancia
Pros:

Excelente ubicación, cerca del metro para movilizarse , habitación cómoda ubicada en el 13 piso y muy amable la atención del personal.

Cons:

El desayuno muy limitado...poca capacidad del salón para desayunar
Y falta de limpieza en espacios comunes.

2026-03-30 via Nuitee
Q
Quick extended_group us
10
2026-03-30 via Nuitee
T
TOSHIHIDE extended_group jp
10
2026-03-29 via Nuitee
J
Jennifer couple us
10
2026-03-27 via Nuitee