Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable stay
Cons:
Bed sagging
Limited towels provided

Categories

Cleanliness
8.08
The room was clean and smelled fresh.
Service
9.05
The staff was great, accommodated an earlier check-in and held our luggage.
Location
9.09
Excellent location near the Theater District and Boston Common Park.
Room Quality
8.04
Bed sagged a little and couch bed mattress quality was not as expected.
Amenities
8.57
Good amenities such as the gym and indoor pool.
Value for Money
8.53
Offers good value for the quality provided.
Food and Beverage
8.08
Did not have meals at the hotel, unable to judge food offerings.
Overall Experience
8.55
Overall, had a very satisfactory and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:54

Property Description

Modern Comforts and Convenience
Experience contemporary luxury at Hyatt Regency Boston, just a short stroll from Boston Common. Each room features a flat-screen TV, Bluetooth Speaker, and coffee maker for your enjoyment.

Wellness and Dining
Stay active at our fitness centre and indulge in delicious meals at Avenue One restaurant. Our 24-hour front desk ensures your needs are always met.

Prime Location
Explore Boston easily with our central location near popular attractions like Fenway Park. With the Green rail line just minutes away, the city is at your fingertips.

Book your stay at Hyatt Regency Boston now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 58 per day.

Location

Property Accessibility

Total Disability Score: 85.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 2535 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
A
Antonio • solo_traveller • it
8
Pros:

La pulizia gli spazi ed i servizi sono ottimi

Cons:

Il personale soprattutto alla reception potrebbe essere un filo più cortese

2026-03-05 • via Nuitee
A
Ainhoa • couple • es
10
2026-03-05 • via Nuitee
J
jorge • couple • co
10
2026-03-05 • via Nuitee
F
François • solo_traveller • ch
9
2026-03-04 • via Nuitee
Q
Quechotl Benitez • couple • us
10
2026-03-04 • via Nuitee
E
Elvis • couple • de
7
2026-03-04 • via Nuitee
P
Philippos • couple • cy
7
Pros:

The room was spacious and clean, which I appreciated.

Cons:

The bathroom wasn’t very practical - the shower head was fixed very low and the water pressure was weak. The TV was not a smart TV, so I couldn’t connect my phone or stream content, and all movies available through the system were charged extra.
The biggest issue was the billing. At check-in, the receptionist simply asked for my card to be charged without clearly explaining the amount, even though I was asking for details. I was also charged for valet parking that I did not request or use. When I later contacted the hotel about the discrepancy, communication was slow and not handled properly - they kept sending the same receipt again without actually answering my questions.

2026-03-04 • via Nuitee
L
Lyn • family_with_children • gb
8
Pros:

Location is fab. Smack bang downtown and easy to walk to everywhere.

Cons:

Bed was not comfortable. They came to add a mattress topper which was good but still wasnt the best sleep to be honest but they did what they could.

2026-03-04 • via Nuitee
C
Carlo • couple • us
7
Like the location but not the price. Overall its still a good place to stay if want to be near downtown Boston.
Pros:

Proximity to Chinatown and downtown Boston.

Cons:

Very pricey

2026-03-03 • via Nuitee
J
Jana • solo_traveller • de
5
Pros:

It was very well located

Cons:

The sauna - one of the main reasons I have chosen this hotel - was out of order without any notice. The hotel room was run down (the furniture was serene and scratched, there was rust in the shower) and not very clean - I found someone else artificial fingernail in the bathroom. Furthermore, my room had a connecting door to another room, which made it very noisy, and you could hear all conversations and activities in the neighboring room until very late at night…

2026-03-02 • via Nuitee
T
Torsha • extended_group • us
10
2026-03-02 • via Nuitee
H
Henrietta • family_with_children • us
7
Cons:

Bartenders are not friendly at all!!!!

2026-03-02 • via Nuitee
P
Pedro • couple • us
10
2026-03-02 • via Nuitee
H
HILDE • family_with_children • be
8
2026-02-28 • via Nuitee
M
Malo • family_with_children • fr
10
Pros:

Parfait merci

Cons:

Rien

2026-02-27 • via Nuitee
O
oanhr2026 • NONE
10
A wonderful stay
Pros:

Location is awesome, walk few minutes to Chinatown. I always stay here when i visit Boston. Staffs are kind, helpful & informative. This is a special trip for us as I able to take my elder parents (85 & 90yo) to stay. Communicated via email with hotel & was able to apply guest of honor award to both. Mr. Dewolf/ Mr. Yost are very helpful, confirm connecting rooms & a city view on high floor rooms for all of us. Also welcome us with delicious cookies plate & extra water. Housekeeping did a wonderful job in cleaning the room. We come back from a long day and such a nice feeling walking into a nice clean room. Breakfast is awesome, I and my son ate enjoyed the food, Shout out to William at Avenue One. Also thank you to front desk agents ( Trek/ Chris/Thanh) to accommodate my requests during stay. Overall, I truly appreciate them all for being professional, helpful and kind especially I have my elder parents with me plus the stress of being stuck one extra day when the blizzard Nor’easter come.

2026-02-26 • via Tripadvisor
R
Robert • family_with_children • us
9
Happy traveler from Rhode Island to Boston for a fast few days away.
Pros:

Great area...the hotel had a great staffing and the food was great in the hotel and fantastic gym and pool area ..also clean
My room was good ..was happy with this hotel..I would definitely stay there again..

Cons:

I have to say everything was good 👍
Was happy that we picked this hotel.
Just wished the food area was a s open longer and roomservice need to longer hours 😫

2026-02-26 • via Nuitee
E
Explorer529329 • NONE
10
Great Conference Getaway
Pros:

I stayed at the Hyatt Regency Boston while I attended a conference at the Thomas M. Menino Conference and Exhibition Center. I used Lyft to commute between the hotel and the convention center. The location was convenient. My room was clean and comfortable. I was able to get a good night's sleep each evening because the environment was quiet and peaceful and my bed was comfortable. I enjoyed the breakfast buffet; it was delicious. The hotel staff is cordial, professional and helpful. I socialized with my fellow conference attendees in the evening but it was nice to hop in a ride share to escape the hubbub and return to the Hyatt Regency Boston.

2026-02-25 • via Tripadvisor
9
937brentk • Business • Austin, Texas
8
Nice place to weather a storm!
Pros:

Stayed here for three. Nights during the snow storm. The hotel rooms are nice, the restaurant is flavorful and the people are great. The gym is large, if a little outdated. The location is great with a lot to do and places to eat. Will stay here agin for sure.

2026-02-24 • via Tripadvisor
E
Elisabeth • solo_traveller • nl
10
2026-02-24 • via Nuitee