Hyatt Regency Vienna

Hotels
Hyatt Regency
9.4 (3742 reviews)
Arsenalstrasse 10 , Vienna , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional gym
Friendly staff
Great location
Cons:
Housekeeping issues
Limited breakfast selection

Categories

Cleanliness
8.3
The room was not cleaned on time, and some areas were not thoroughly cleaned.
Service
9.77
Generally friendly and professional staff, though there were issues with housekeeping.
Location
10
Great location near the train station and lively neighborhood.
Room Quality
9.31
Comfortable bed and good amenities, though some cleanliness issues.
Amenities
9.76
Exceptional gym and well-maintained facilities.
Value for Money
8.79
Some guests felt the price was high compared to other hotels.
Food and Beverage
9.25
Fresh food but breakfast selection was considered limited.
Overall Experience
10
Overall, a pleasant stay with a few manageable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:34

Property Description

Luxurious Accommodation
Andaz Vienna Am Belvedere - a concept by Hyatt offers elegant rooms equipped with modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a kitchen for added convenience.

Wellness and Dining
Guests can unwind at the hotel's spa and wellness centre, complete with a sauna for relaxation. Indulge in a delicious meal at the on-site restaurant or enjoy a drink at the bar. The buffet or à la carte breakfast ensures a great start to the day.

Convenient Location
Situated near major attractions like Belvedere Palace and Vienna Main Railway Station, this hotel is perfect for exploring the city. With multilingual staff and proximity to Vienna International Airport, your stay will be seamless.

Book your stay at Andaz Vienna Am Belvedere - a concept by Hyatt for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Property Video

Guest Reviews

9.4
Based on 3742 reviews
Cleanliness: 8.3
Service: 9.77
Location: 10
Room Quality: 9.31
Amenities: 9.76
Value for Money: 8.79
Food and Beverage: 9.25
Overall Experience: 10
M
Mohammed extended_group sa
9
2026-08-29 via Nuitee
A
Abdulkhalig couple sa
8
2026-08-29 via Nuitee
H
Hannah couple de
8
2026-08-29 via Nuitee
J
Jevgenij couple rs
10
2026-08-29 via Nuitee
F
Frank solo_traveller de
9
2026-08-28 via Nuitee
A
Ali extended_group ae
10
Pros:

Very nice stuff and very clean room and location

Cons:

Nothing

2026-08-28 via Nuitee
V
Valeria family_with_children cy
7
2026-08-27 via Nuitee
E
Elaine couple gb
10
A true 5 star hotel in every way!
Pros:

Everything about this hotel is fantastic!

Cons:

There is nothing to dislike

2026-08-27 via Nuitee
A
Aiman family_with_children kw
9
فندق رائع وجميل ونظيف
Pros:

لا ينطبق

Cons:

ان للمرحاض والشاور باب مشترك

2026-08-27 via Nuitee
D
Deniz family_with_children de
6
Pros:

Das Frühstück war gut und Internet auch so.

Cons:

Die Zimmer, die uns um 15:00 Uhr zur Verfügung gestellt werden sollten, wurden uns erst gegen 17:30 Uhr übergeben. Wir hatten insgesamt drei Zimmer gebucht, konnten jedoch nur eines davon gegen 15:20 Uhr beziehen. Dadurch mussten zwei Familien zunächst in einem einzigen Zimmer warten.

Besonders schwierig war die Situation, weil wir mit unseren dreijährigen Zwillingen unterwegs waren und nach einer langen Reise dringend Ruhe und Erholung gebraucht hätten. Durch diese Verzögerung hat es sich erheblich hinausgezögert, bis wir uns endlich ausruhen konnten.

Mein Mann und ich finden, dass eine solche Verzögerung einem Hotel dieser Kategorie nicht gerecht wird. Wir hätten einen deutlich besseren und professionelleren Service erwartet.

2026-08-27 via Nuitee
J
Jurij Michajłowskij family_with_children pl
9
Polecam ten hotel z czystym sumieniem
Pros:

Śniadanie - bajka. Na prawdę. Dużo podróżuję i mogę porównywać. Najlepsze śniadanie za ostanie parę lat mojego pobytu w różnych hotelach. Pokoje duże i nowoczesne. Łóżko wygodne. Czysto. Obok - dworzec kolejowy, ale pociągów nie słychać. Okna do samej podłogi również dodają uroku. Elektrycznie sterowane rolety zewnętrzne sporo dają w słoneczny dzień. Generalnie - to jest hotel do którego chcę się wracać.

Cons:

Mam mieszane uczucie co do personelu. W trakcie zameldowanie wszystko było zrobione szybko, sprawnie, zwięźle. Inaczej mówiąc - fachowo. Od razu zapłaciłem za pobyt, podałem dane do faktury, dostałem potwierdzenie płatności. Jednak że przy wymeldowaniu próbowano mnie obciążyć dwukrotnie za już zapłacony pokój. Pomogło potwierdzenie zapłaty, które dostałem w trakcie zameldowania. Również dostałem fakturę na osobę fizyczną, a nie na firmę, jak było obiecano wcześniej. Moim zdaniem przyczyna - niedouczony młody pracownik na recepcji. Więcej uwag nie mam. Reszta - jak najbardziej w porządku a nawet lepiej.

2026-08-27 via Nuitee
M
Mohammed couple om
9
2026-08-27 via Nuitee
C
Conor solo_traveller ie
8
Would go back. Great rooms, staff very attentive and good value for money.
Pros:

Very modern. Room size is very good. Roof top bar is wonderful.

Cons:

Staffing (number) on front desk could be better as experienced delays here a couple of times (might have just been unlucky with timing here).

Main restaurant for dinner, I thought menu was limited and a little pretentious. They could do with a wider choice (acknowledging there are bar food options).

2026-08-26 via Nuitee
M
Mag. Zeno couple at
9
2026-08-26 via Nuitee
F
FrankDoesTravel NONE San Francisco, California
10
Excellent property for Globalists visiting Vienna
Pros:

Loved our experience as a Globalist traveling with family at the Hyatt Regency Vienna. Great location adjacent to Vienna hbf, maybe a 5 minutes walk after a short train in from the airport. While the property is slightly outside of the historic city center, we found it an enjoyable walk through the Belvedere gardens (or there are frequent trams nearby).

The new Globalist 'lounge' experience of served bites and drinks at the bar in the evenings was a highlight for us. Quality of the offering was far above what you'd expect from a typical 'lounge' - and became something we tried to get back for in the evenings. Breakfast was also excellent quality and variety - we especially enjoyed all hummus varieties, etc.

Team went out of their way to make my wife's birthday celebration special, with balloons filling our rooms, and cake! Even just little requests, like needing toothbrushes we forgot, were filled seamlessly without asking twice.

Maybe one note is that the beds were a little too firm for me (though the rest of my family slept well).

2026-08-25 via Tripadvisor
M
Mona couple ca
6
Great location
Pros:

Great location

Cons:

This time one of the reception staff was unhelpful

2026-08-25 via Nuitee
S
saad couple qa
2
2026-08-25 via Nuitee
S
saad couple qa
3
مستاء
Pros:

Good

Cons:

اخذ مبلغ الاقامة مراين

2026-08-25 via Nuitee
F
FAISAL couple sa
10
2026-08-24 via Nuitee
D
Dieter family_with_children at
6
2026-08-24 via Nuitee