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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodation
Andaz Vienna Am Belvedere - a concept by Hyatt offers elegant rooms equipped with modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a kitchen for added convenience.
Wellness and Dining
Guests can unwind at the hotel's spa and wellness centre, complete with a sauna for relaxation. Indulge in a delicious meal at the on-site restaurant or enjoy a drink at the bar. The buffet or à la carte breakfast ensures a great start to the day.
Convenient Location
Situated near major attractions like Belvedere Palace and Vienna Main Railway Station, this hotel is perfect for exploring the city. With multilingual staff and proximity to Vienna International Airport, your stay will be seamless.
Book your stay at Andaz Vienna Am Belvedere - a concept by Hyatt for a memorable and comfortable experience.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 40 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Staying at Hyatt Regency (formerly Andaz) is always a disappointing experience. The rooms are modern, nicely decorated and of a decent size. However, the staff hugely lacks training, attentiveness, customer focus.
On the F&B side, breakfast is always disappointing: my scrambled eggs usually take 20min (when I don’t need to remind them it was scrambled, not fried…) waiters wander around the room with drinks asking every table if they ordered them because they have no clue who ordered, dirty plates are left pulling up on the tables because no one clears them, the room is left unattended for long periods of time, my drink order comes back wrong often too.
The front desk are kind, but unable to perform their job with competence.
Housekeeping are simply a disaster: they’ve left the door of my room open for a whole day, they never come in the morning although that was my specific ask at checkin (which they said they can accommodate) and the leave fruit in my room which then stays for days until it literally rots.
What is most disappointing too is that I’ve given all of this feedback to management and they refuse to make any improvements whatsoever. The Hyatt standards of hospitality have simply dropped so much that they’re no longer a serious player in their target market.
Ein tolles Hotel mit ausgezeichnetem Service. Die Zimmer sind sehr geräumig, modern und hervorragend ausgestattet. Besonders schön ist der Ausblick auf das Belvedere, den man sowohl vom Zimmer als auch von der tollen Dachterrasse genießen kann. Die Rooftop-Terrasse lädt zum Entspannen ein und rundet den Aufenthalt perfekt ab.
Der Service an der Bar im Lobbybereich: eher abweisend und desinteressiert
Food, room and bed
There was no pool🤨
Sauber
Room amazing, roof top gorgeous.
Lobby modern
Reception team ,not experienced
فندق ممتاز والغرف كبيره ونظيفه
بعده عن السنتر
Buenas instalaciones, cómodo y silencioso
Que me cobraron 100 euros de más sin ninguna explicación y la actitud del manager muy grosero
Отличный сервис, отличный отель, тихо и очень комфортно. Я выспалась. Персонал очень внимательный.
Güler yüzlü çalışanlar, tertemiz odalar ve güzel bir kahvaltı. Şehir merkezinde ve her yere yakın. Ekonomik.
Sevmediğim hiç bir şey yok.
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