Hyatt Regency Vienna

Hotels
Hyatt Regency
9.4 (3670 reviews)
Arsenalstrasse 10 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional gym
Friendly staff
Great location
Cons:
Housekeeping issues
Limited breakfast selection

Categories

Cleanliness
8.3
The room was not cleaned on time, and some areas were not thoroughly cleaned.
Service
9.77
Generally friendly and professional staff, though there were issues with housekeeping.
Location
10
Great location near the train station and lively neighborhood.
Room Quality
9.31
Comfortable bed and good amenities, though some cleanliness issues.
Amenities
9.76
Exceptional gym and well-maintained facilities.
Value for Money
8.79
Some guests felt the price was high compared to other hotels.
Food and Beverage
9.25
Fresh food but breakfast selection was considered limited.
Overall Experience
10
Overall, a pleasant stay with a few manageable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:34

Property Description

Luxurious Accommodation
Andaz Vienna Am Belvedere - a concept by Hyatt offers elegant rooms equipped with modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a kitchen for added convenience.

Wellness and Dining
Guests can unwind at the hotel's spa and wellness centre, complete with a sauna for relaxation. Indulge in a delicious meal at the on-site restaurant or enjoy a drink at the bar. The buffet or à la carte breakfast ensures a great start to the day.

Convenient Location
Situated near major attractions like Belvedere Palace and Vienna Main Railway Station, this hotel is perfect for exploring the city. With multilingual staff and proximity to Vienna International Airport, your stay will be seamless.

Book your stay at Andaz Vienna Am Belvedere - a concept by Hyatt for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 3670 reviews
Cleanliness: 8.3
Service: 9.77
Location: 10
Room Quality: 9.31
Amenities: 9.76
Value for Money: 8.79
Food and Beverage: 9.25
Overall Experience: 10
C
Cemile couple tr
8
Pros:

Temiz ve konforlu

Cons:

Konumu

2026-08-08 via Nuitee
N
Natalia solo_traveller at
10
Traumhaft schön 🤩
Pros:

Alles… wunderschönes Zimmer, traumhafte Aussicht, super Lage, so schöne Rooftop-Bar, sehr freundliches u bemühtes Personal, das ganze Hotel ist richtig schön, ich habe mich sehr wohl gefühlt. . Ich wäre gerne länger geblieben u komme wieder.

2026-08-08 via Nuitee
A
Abdulrahman couple sa
9
جميلة كجمال فيينا
Pros:

الهدوء

Cons:

البعد

2026-08-07 via Nuitee
S
Saud couple sa
7
All okay
Pros:

No comment

Cons:

No comment

2026-08-06 via Nuitee
R
Reuven solo_traveller il
1
2026-08-06 via Nuitee
Y
Yoon Young solo_traveller kr
5
Pros:

역과의 위치와 방의 청결 상태가 좋았습니다.

Cons:

식당에 날파리가 날아다니고 직원들의 접대가 천차만별입니다. 체크아웃 시에는 조식 먹은 인원 수를 헷갈려서 잘못 계산했습니다. 매니저를 통해 수정이 되긴 했지만 5성급 호텔에서 매우 아쉬운 경험이었습니다.

2026-08-05 via Nuitee
L
Lunsford couple us
10
Pros:

Great location - convenient to the Hauptbahnhoff and to the city via Strassenbahn, U-Bahn, or S-Bahn. Very nice, comfortable hotel, with very nice staff. We did not get their breakfast due to the high cost. But the Cyclist Cafe attached to the hotel has nice, simpler breakfast options.

2026-08-05 via Nuitee
P
Przemyslaw solo_traveller pl
9
Było fajnie. Napewno wrócę
Pros:

Hotel mający wszystko co potrzebne na przystanek w podróży. Ładne, dobrze wyciszone pokoje. Garaż , dobre śniadanie.

Cons:

Zostałem automatycznie wymeldowany po północy ponieważ (chyba) opłaciłem pobyt z góry. Wiązało się to z pobudką przez sprzątaczkę pomimo wywieszonej informacji „nie przeszkadzać”. Po wjechaniu na 8 piętro po śniadaniu okazało się że mój klucz nie działa , musiałem zjechać do recepcji gdzie zamiast dostać nowy dostęp czekałem 10 minut aż menedżer to zatwierdzi. To było słabe i zaskakujące w takim standardzie hotelu

2026-08-05 via Nuitee
Y
YERZHAN couple kz
10
2026-08-04 via Nuitee
J
Jonathan family_with_children be
10
Séjour très agréable !
Pros:

Très bel hôtel, très moderne, très propre ! Personnel accueillant, proximité avec une des grandes gares de la ville : très pratique pour visiter !

2026-08-04 via Nuitee
חי מזרחי solo_traveller il
10
Cons:

מקלחת שקופה, לא מתאימה לנסיעה עם ילדים.

2026-08-04 via Nuitee
V
vadim solo_traveller at
10
2026-08-04 via Nuitee
I
Iryna couple ua
3
Pros:

I have stayed at this hotel many times over the years, but unfortunately it now seems to be in need of renovation and much more thorough housekeeping.
The rooms feel somewhat dirty, the furniture and décor are outdated, and the walls are visibly damaged in places. The hallways are also not well maintained—trays and food left outside rooms after room service often remain there for far too long.
The housekeeping team also seems to have changed. In the past, the staff, many of whom were Ukrainian, were noticeably friendlier and more attentive. Since the hotel’s management changed, the overall atmosphere has changed as well, and sadly not for the better. It is still a hotel with great potential, but the decline in maintenance, cleanliness, and service is disappointing compared to the high standards it once offered.

2026-08-04 via Nuitee
S
Saad couple sa
5
اقامه جيده نوعاً ما
Pros:

فندق حديث ونظيف والموظفين وودودين

Cons:

موقعه بعيد لازم تاكسي اي طلعه عندك ايضاً التكييف سئ مره غير مناسب للخليجيين المتعودين على التكييف بارد . التكييف شبيه المروحه متعب جداً

2026-08-03 via Nuitee
S
Sandra solo_traveller se
10
Pros:

Lovely view, very clean and fresh, comforable. Great price for the value! Recommended! ⭐️

2026-08-03 via Nuitee
A
Aleksandr family_with_children ua
10
2026-08-03 via Nuitee
T
Thamer couple kw
9
2026-08-02 via Nuitee
D
Deppisch couple at
10
2026-07-25 via Nuitee
M
Maryna couple ua
10
2026-07-25 via Nuitee
A
Abdulaziz couple sa
1
2026-07-24 via Nuitee