Our Home

Hotels
7.4 (20 reviews)
senior quaters , Mbale , ug

Facilities

Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Warm, welcoming atmosphere
Rosemary (staff) described as charming
Good location
Cons:
Contact phone number on profile unavailable
Only cold water in room
Breakfast very sparse

Categories

Cleanliness
7.4
Standard quality for this hotel tier.
Service
9.8
Multiple mentions of very friendly, pleasant and helpful staff (Rosemary called out as charming); service strongly positive.
Location
9
Explicitly stated as good ("Die Lage war gut").
Room Quality
5
Negative mention: only cold water available, indicating issues with room utilities/comfort.
Amenities
6
Minor negative: contact phone number listed on profile was not available; otherwise not widely discussed.
Value for Money
7.4
Standard quality for this hotel tier.
Food and Beverage
5.5
Negative mention: breakfast described as very sparse.
Overall Experience
9.1
Overall welcoming, enjoyable stay noted; place felt nice though not 5-star.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:24

Property Description

Luxurious Accommodation
R&R Gardens Hotel, situated in Mbale, offers a serene escape with modern amenities. The guest rooms feature flat-screen TVs, private bathrooms, and some even boast picturesque garden views.

Convenient Facilities
Guests can enjoy the convenience of free private parking, a garden, terrace, and an on-site restaurant. The shared kitchen, room service, and currency exchange services cater to all your needs for a comfortable stay.

Explore the Area
With Sipi Falls just 48 km away and Nagongera Station at 49 km, R&R Gardens Hotel is the perfect base for your adventures. Let our reception assist you with local information and make the most out of your visit.

Book your stay at R&R Gardens Hotel now for a delightful blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.4
Based on 20 reviews
Cleanliness: 7.4
Service: 9.8
Location: 9
Room Quality: 5
Amenities: 6
Value for Money: 7.4
Food and Beverage: 5.5
Overall Experience: 9.1
K
KALE_1990 solo_traveller ug
1
Pros:

The number shared on the profile isn't available

2026-06-16 via Nuitee
R
Ralf solo_traveller de
5
Pros:

Die Lage war gut

Cons:

Nur kaltes Wasser, und Frühstück war sehr spärlich

2026-05-31 via Nuitee
R
Richard solo_traveller ug
10
2026-05-31 via Nuitee
S
Sata solo_traveller be
8
2026-04-23 via Nuitee
A
Annica solo_traveller gb
10
Pros:

Such friendly staff.

Cons:

Nothing. All good

2026-04-12 via Nuitee
T
tim extended_group gb
9
the place felt welcoming and nice , staff were always helpful , made the whole experience enjoyable
Pros:

the staff were very pleasant and helpful , Rosemary was utterly charming , the whole place just felt nice , not a 5 star hotel but had a a welcoming feel to it

Cons:

nothing really , what you see is what you get

2026-03-16 via Nuitee
G
Gladys couple ug
10
2026-02-28 via Nuitee
J
Johanna couple se
9
Pros:

Personalen var hjälpsam och trevlig. Mysig miljö. Vi fick stor balkong där de placerade bord och stolar så vi kunde sitta ute👍🏻 Vi fick välja vad vi ville ha till frukost. Det fanns wi-fi trots att det står på bokning att det inte finns.

Cons:

Lite väl hårda sängar

2026-02-13 via Nuitee
A
Andrés solo_traveller es
4
Cons:

No pude alojarme en este alojamiento al no poder mi moto taxi encontrar la dirección.Cuando llamamos por teléfono este no contestaba.Asi que no puedo evaluar el alojamiento cómo tal.Lo único que si puedo decir es que pagué una moto taxi para nada pués tuve que conseguir otro lugar.

2026-02-11 via Nuitee
S
Samuel solo traveller qa
1
Always put on your phone.
Pros:

Mbale is a good town but I came to u and u switched off your phone..I couldn't access you.bad behavior.

Cons:

I did not like you because you didn't pick the calls to direct me to your house.thevnumber was switched off 24/7

2025-04-30 via Nuitee
A
Anita solo traveller ug
9
Superb
Pros:

I am an American. I was very happy with the place. If I need to stay in Mbale again I am definitely going to stay at Our Home. The staff were amazing, very kind and helpful. The whole place felt peaceful and safe.
The food was exceptional. They served me a huge delicious breakfast, it was enough to save for my lunch as well. And it was included with the price of my room.
The room and the restaurant we're very cheap compared to what you get. The water heater worked and there were bunnies hopping around outside.

2025-04-21 via Nuitee
T
Tomáš young couple cz
9
Superb
2025-03-24 via Nuitee
D
D'souza young couple ug
9
BEST PLACE TO STAY and ADD VALUE FOR THE MONEY
Pros:

Its a Best Location with a good view surrounding and a Prime Location

The Manager Sam is a Best person providing a good VIP Service to the Customers
Secondly the Food is Excellent with a Reasonable price which value for the Money
and a staff very cooperative and humbled

Cons:

I like the Quality of food with a hygienic standard with all kinds of facility available in a room
AND THE BEST PART is the Hotel is near by to the business Area in a walkable distance

2024-05-30 via Nuitee
A
Arik solo traveller ar
8
Very good
2024-05-17 via Nuitee
S
Samanta review category business travellers ug
5
Passable
2024-02-15 via Nuitee
S
Sheila solo traveller gb
7
Good
Pros:

Customer service was amazing. Faith at reception is an asset to the hotel. Very considerate of all my needs. Good value for money. Well-located. Breakfast included. Grateful.

Cons:

It was adequate for my budget. I had to go to the atm in town as the card machine was down. So just make sure you carry cash. Facilities were all basic but expected for the cost.

2023-03-02 via Nuitee
M
Mark solo traveller ca
9
Superb
Pros:

The breakfast and the meals brought to my room were great. The views of Wanale escarpment. The location in the senior quarters is in the resort neighbourhood. The distance to the centre is a walkable distance. I stayed in one of the upstairs terrace rooms facing the Thatch Lounge and had the full music onslaught till 2AM every night and enjoyed it. Fay was a great host.

2023-02-03 via Nuitee
A
Anonymous family with young children ug
7
it was awesome
Pros:

the receptionist was so welcoming with a smile always and available for any assistance and the place is very quiet.

2023-01-05 via Nuitee
S
Sergio with friends es
10
Exceptional
Pros:

The place was nice, the service great and the food delicious. Thank you

Cons:

There wasn't hot water in the shower but I'm used to that and not that important

2022-12-30 via Nuitee
V
Verified traveler
2
This is a sham!!
Pros:

This was a complete scam. Although we booked and paid via Hotels.com, when we arrived, they said they had no record of pur booking and insisted that we pay (again) at the desk. DO NOT BOOK!

2019-07-15 via Nuitee