DoubleTree by Hilton Hotel Nashville Downtown

Hotels
•
Doubletree by Hilton
8 (513 reviews)
315 4th Avenue North , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Mold in rooms
Outdated facilities

Categories

Cleanliness
5.64
Multiple mentions of mold and cleanliness issues in rooms negatively impacted the score.
Service
9.11
Friendly and attentive staff consistently mentioned, improving the service rating.
Location
8.65
Positive feedback on the location's convenience and accessibility.
Room Quality
6.6
Issues with room conditions, including outdated facilities and maintenance problems.
Amenities
8.63
Breakfast options were praised, contributing positively.
Value for Money
8.09
Good value based on location and service despite cleanliness issues.
Food and Beverage
9.14
The breakfast options received high praise from multiple reviews.
Overall Experience
8.11
General enjoyment mentioned, with caveats about cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Central Location
Situated in the heart of Music City, DoubleTree by Hilton Hotel Nashville Downtown offers easy access to Nashville Music City Center and the vibrant Lower Broadway entertainment district.

Entertainment and Dining
Enjoy nightly live music, games, and TV viewing at Fourth & U Restaurant and Bar. Need a snack or toiletry? The 24-hour market has you covered. Plus, select rooms feature a cozy sofa bed for extra comfort.

Nearby Attractions
Explore the iconic Country Music Hall of Fame and Ryman Auditorium just steps away from the hotel. Vanderbilt University is also a short 3.7 km drive from your doorstep.

Book now for a memorable stay in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 513 reviews
Cleanliness: 5.64
Service: 9.11
Location: 8.65
Room Quality: 6.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.11
T
Tamara • extended_group • us
8
2026-07-25 • via Nuitee
C
Compass575811 • Family
10
Great valet team
Pros:

Jabbar and the valet team was excellent. They were very patient, gave us directions and assisted us to our room. They definitely got the stay started well here at this amazing hotel!!!

2026-07-24 • via Tripadvisor
M
Milissa • couple • us
9
2026-07-23 • via Nuitee
J
Jennifer • couple • us
6
Pros:

Wanted to stay a second night on a Monday would not price match or make it convenient to rebook

Cons:

Staff at front desk could of been a little more cheerful and helpful

2026-07-21 • via Nuitee
A
Arlete • solo_traveller • us
9
Location
Pros:

The location was great, walking distance to lots of attractions in the city. The room was big. Friendly staff at the reception, they gave us cookies.

Breakfast had a good selection of fruit.

Cons:

I would have liked a microwave in the room. The parking seemed very expensive since we were staying for a few days ($50 per night).

2026-07-17 • via Nuitee
M
Marvis • couple • us
9
Pros:

Easy access to where I was going

2026-07-17 • via Nuitee
7
712lmb • Business • Pflugerville, Texas
8
Great Location, Needs Some Love
Pros:

Location is the headline here — four blocks to Broadway and surrounded by great restaurants. Hard to beat for a Nashville stay.

This is an older property, built around 1970 and since renovated, so come with appropriate expectations. The hallways run dark and smell stale, the elevators are aged and creaky, and the bathrooms show their years — rust and paint in need of refreshing. Our bathroom door got stuck and required assistance to open, and the in-room phone wasn’t reliable. Worth noting: no swimming pool — the age of the building and leak issues took that off the table, so plan accordingly if that matters to your trip. Small but frustrating issues that add up.

That said, the positives are real. Our corner junior suite was genuinely spacious — perfect for a family of three. The room and hotel overall were very clean. Front desk staff were kind, professional, and helpful throughout our stay, and our early check-in request was honored without hassle, which we truly appreciated.

Mindy in the restaurant was a standout — warm, attentive, and a great representative of the property. The food was decent. In-room dining offers a limited menu, so manage expectations there. The Starbucks gets crowded fast — skip the line and order ahead on the app for pickup.

Bottom line: A clean, well-staffed hotel with good bones that needs some targeted updates to match the price point. Great location and service can carry a lot, and this property has both working in its favor.

2026-07-16 • via Tripadvisor
S
Shanda Rau • solo_traveller • us
9
2026-07-09 • via Nuitee
P
Pentecost • couple • us
10
2026-07-06 • via Nuitee
J
James • family_with_children • us
6
Old and overpriced
Pros:

Location is right downtown. Lovely live music in the lobby.

Cons:

This hotel is old. They've covered up about all they can with coats of paint, but the facility needs an upgrade. Doors scuffed, barndoor-type bathroom doors got stuck repeatedly (and offer no privacy), the floor in our room was damp, and two elevators were out (and another working elevator wobbled horribly). What you're paying for is location, and you're overpaying for it.

2026-07-06 • via Nuitee
C
Carissa • couple • us
8
Made my Fourth of July experience pleasant.
Pros:

Close to downtown. Clean. Staff is friendly.

Cons:

Valet parking. Double tree use to have cookies but there were no cookies.

2026-07-06 • via Nuitee
D
David • solo_traveller • us
7
Pros:

Location. Comfortable room.

Cons:

Homeless people on the patio. Needs security to maintain safety. It's a city, but they could do their part.
Expensive for being 4 blocks from Broadway

2026-07-02 • via Nuitee
R
Ronda • family_with_children • us
10
2026-07-01 • via Nuitee
E
Eric • family_with_children • us
7
Our stay was good, but not great
Pros:

The property was beautiful and it was downtown and close to everything

Cons:

The AC unit in our room did not work properly

2026-06-30 • via Nuitee
C
Colleen • couple • gb
5
See above
Pros:

Great location!

Cons:

Reception staff very unhelpful when checking in!! More interested in payment than giving any information on hotel facilities/didn’t give breakfast vouchers that where included in stay and payment!! Had to chase this up when handed a €40 breakfasts bill( which really wasn’t worth it)Very disappointed in this hotel considering the cost of our stay.

2026-06-30 • via Nuitee
G
Gracie • couple • us
6
Pros:

Staff were very friendly and helpful; overall facility was clean and great location.

Cons:

Room 701 - AC wasn’t cooling well, tub didn’t drain well, toilet paper holder was torn from wall, dirty outdoor room windows, and significant increase in price due to major event.

2026-06-29 • via Nuitee
D
Duelley • extended_group • us
10
2026-06-29 • via Nuitee
A
ANITA • couple • us
5
The entire hotel was HOT; our room was set to 60 degrees and it NEVER got cool in the room.
Cons:

the price I was emailed for the room and pre-booked was NOT the price we had to pay when we arrived. The price went up $400 for one night. We were very upset but had no choice but to pay since all other hotels were booked. We were given the excuse it was for commissions. This has NEVER happened to us before and we will never be back!!!!!!

2026-06-29 • via Nuitee
S
Sanders • couple • us
5
Pros:

The staff was friendly and helpful.

Cons:

Room was dated. The entire hotel felt dated and the elevator was not functioning to get to the check-in from the valet station.

2026-06-25 • via Nuitee
K
Kim Kwang • family_with_children • us
7
2026-06-17 • via Nuitee