Hotel Isla Palma Reserva Natural

Hotels
8.4 (551 reviews)
Palma, 130001 Isla Palma, Colombia , Isla Palma , co

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Natural beauty
Friendly staff
Good amenities
Beautiful beach
Cons:
Maintenance issues
Noisy rooms
Inadequate food quality
Inaccessibility for disabled guests

Categories

Cleanliness
7.83
The hotel needs lots of maintenance and some comments indicate areas needing care.
Service
9.1
Friendly staff and excellent service from individuals mentioned by name.
Location
9.34
Beautiful island location with great beach access.
Room Quality
7.79
Rooms can be noisy and some comments indicate issues with maintenance.
Amenities
8.82
Good amenities mentioned like the beach, jacuzzi, and facilities.
Value for Money
8.28
Average value based on service and facilities, though some comments indicate areas for improvement.
Food and Beverage
7.33
Mixed reviews on food quality, with some comments expressing disappointment.
Overall Experience
8.7
Overall positive experience despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:53

Property Description

Luxury Oasis in Isla Palma

Outdoor Pool and Garden: Dive into relaxation at Hotel Isla Palma Reserva Natural with an inviting outdoor swimming pool and lush garden to unwind in.

Comfortable Accommodation: Enjoy air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay. The hotel also offers room service and a concierge service for your convenience.

Exquisite Dining and Tours: Indulge in delicious meals at the on-site restaurant and explore the area with tour services provided by the hotel. Don't miss out on the chance to experience Isla Palma to the fullest.

Book your stay at Hotel Isla Palma Reserva Natural now for a memorable getaway!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 7 years old stay for COP 159,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 551 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.7
Y
Yury Paola • couple • co
9
2026-03-14 • via Nuitee
B
Bruno • solo_traveller • pe
10
2026-03-02 • via Nuitee
S
Sergio Ignacio • couple • cl
10
Una isla maravillosa
Pros:

El paisaje de la isla era hermoso 💚

Cons:

Nada, todo era muy lindo y bueno.

2026-02-28 • via Nuitee
A
ALVARO • couple • co
10
Experiencia para repetir
Pros:

Excelente la
Comida.

2026-02-26 • via Nuitee
N
Nathalia • couple • us
1
Terrible mistake and very expensive. Staff is grumpy and simple don’t care about customers
Pros:

Nothing. The property is literally abandoned

Cons:

It’s not what they advertised

2026-02-24 • via Nuitee
R
richard • couple • us
10
Peaceful exceptional beautiful best isla
Pros:

Everyone helpful friendly easy of the boat easy transportation and beautiful beaches

Cons:

..

2026-02-22 • via Nuitee
P
Paduar • extended_group • ar
8
2026-02-11 • via Nuitee
B
Brian • extended_group • ar
4
Mucha expectativa sobre la playa, poca infraestructura de playa, personal del bar de pileta muy poco agradable. Buena li
Pros:

Las camas eran cómodas y limpio en general.

Cons:

La infraestructura es muy vieja. Sumado a la tormenta que hubo, no tenía las playas habilitadas, la infraestructura de madera es muy precaria y no permitió disfrutarlo en su totalidad.
Quizás en otras épocas o sin tormenta el hotel pueda brindar mejor servicio. No fue nuestro caso.
En todo caso deberían haber reembolsado parte de la tarifa dada la falta de servicios e infraestructura de calidad en el mismo.

2026-02-10 • via Nuitee
A
Alison • solo_traveller • gb
7
Pros:

Stunning location on a natural reserve and it is great the hotel tries to protect that - has a real charm. Decent amount of comfortable sunbeds.

Most staff very friendly and helpful.

Spacious room. Air con from 6pm.

Ample space in restaurant and in covered areas if there is bad weather.

Loved the music and dance classes.

Buffet dinner was good! Better option than ordering from the à la carte menu.

Cons:

Sadly, high waves and wind had caused some damage at far end of the resort so that area was out of bounds and little beach available.

Music stopped on beach once the day trippers went home which was a shame.

The free dance class was good but hoped for more from entertainment team.

Rooms need humidifiers.

Cocktails were tasty but seemed quite weak. Good prices when you consider remoteness of location.

2026-02-10 • via Nuitee
C
Camilo • couple • cn
8
2026-01-31 • via Nuitee
C
Ch • family_with_children • co
8
Pros:

La atención y el paisaje

Cons:

Que en el segundo piso de mi habitación a la hora de dormir caminaban hasta mas de la media noche y al ser el piso de madera el ruido era demasiado fuerte evitando que pudiera descansar

2026-01-29 • via Nuitee
L
Luis Rodriguez Vaquero • family_with_children • ar
7
Pros:

El entorno natural.

Cons:

El sistema de comidas no fue claramente explicado. Aunque se solucionó, no deberían suceder inconvenientes en un viaje de placer.

2026-01-28 • via Nuitee
C
cristian boris • family_with_children • cl
8
muy bien, llegar a la isla son casi 2 horas pero creo que vale la pena
Pros:

todo bien

Cons:

La música muy fuerte y todo el rato reggeton, podrían colocar a rato música más suavecita para lo lindo del lugar, pero bien igual.

2026-01-27 • via Nuitee
S
Sonny • couple • ca
9
2026-01-27 • via Nuitee
J
Jenny • family_with_children • co
10
Ir a Isla Palma es llegar al paraíso
Pros:

Excelente lugar de descanso y desconexión, el
Personal super atento y todo muy muy hermosos

2026-01-26 • via Nuitee
P
Philippe • solo_traveller • fr
4
Affreux
Pros:

Rien

Cons:

TOUT,excepté la bande de sable qui tient lieu de plage ,quand vous réussissez à trouver un transat libre évidemment, en effet à partir de 9h des bateaux venus d’autres lieux débarquent pour la journée , vous laissant peu ,voir rien comme places, hormis cuire en plein soleil , ou bien vous vous ruez et posez vos serviettes avant . C’est sympa quand vous payez 200 € la nuit. Et si vous espériez être en vacances , profitez de votre temps , OUBLIEZ !! sachez que les heures de repas sont fixés , courtes et de bonne heure! Petit dej: 7h30 / 9h ( la grasse vous oubliez !) nourriture très médiocre façon cantine et self où on vous sert des trucs insipides. 100 000 pesos / pers quand même pour le repas cantoche , le mieux à venir est le dîner jusque 20h30 à la carte et 7h 30 au buffet ( self cantoche). Seul les Ceviches de la plage sont agréables . Les chambres ne sont guère plus avenantes . Les cloisons sont si fines que vous profiterez de vos voisins , ainsi que ceux du dessus , la bâtisse vieillissante , branlante , vous fera profiter des pas de votre voisin du haut , qui se lève à 5h30 du mat ( oui ça nous est arrivés).Bref je vous déconseille vivement cet endroit . Ceci est un vrai commentaire nous avons sejournes 3 jours en janvier , pour notre malheur !!

2026-01-25 • via Nuitee
A
Adriana • family_with_children • co
10
2026-01-25 • via Nuitee
E
Estefania • family_with_children • cl
5
2026-01-25 • via Nuitee
F
Freddy Alexander • couple • co
9
Una de las mejores playas del país
Pros:

La playa con mar a lado y lado es sensacional , muy hermoso.
La mayoría del personal son muy agradables.

Cons:

El edificio (instalaciones) ya son muy viejas , la comida está muy normal , podrían mejorarla

2026-01-23 • via Nuitee
C
Cristofer • couple • cl
8
Pros:

el personal muy buena atencion

Cons:

que el wifi no llega a las habitaciones, solo en espacios comunes

2026-01-23 • via Nuitee