Temptation Cancun Resort All Inclusive - Adults Only

Hotels
Original Resorts
8.8 (635 reviews)
Boulevard Kukulcan Km 3.5, Zona Hotelera, Cancun, QROO, 77500 , Cancun , MX

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Long-term loyalty to the resort
Cons:
Declining food quality
Reduced party atmosphere
Management changes affecting experience

Categories

Cleanliness
8.51
The pool area vibe has declined, leading to concerns about cleanliness.
Service
9.98
Exceptional service from staff; they are warm, attentive, and dedicated.
Location
9.02
Standard quality for this hotel tier.
Room Quality
8.97
Standard quality for this hotel tier.
Amenities
8.5
Concerns about dropped energy levels and pool closure times.
Value for Money
8.96
Standard quality for this hotel tier.
Food and Beverage
7.51
Significant decline in food quality; steaks sent back twice.
Overall Experience
8.98
Loyalty to the staff remains strong despite concerns about management changes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:11

Property Description

Indulge in the ultimate getaway at Temptation Cancun Resort, where luxury meets relaxation in a stunning beachfront setting.

Spa Serenity
Pamper yourself at our tranquil spa offering a range of rejuvenating massages, body treatments, and revitalizing facials, ensuring you leave feeling refreshed and renewed.

Dining Delights
Savor culinary creations at our 7 exquisite restaurants, including the renowned She, or relax in your room with 24-hour room service. Enjoy a complimentary buffet breakfast daily and unwind with a drink from one of our 6 lively bars.

Exciting Amenities
Make a splash in one of our 2 outdoor pools, visit our vibrant nightclub, or stay active in our fully-equipped fitness center. With complimentary Wi-Fi, concierge services, and easy access to local attractions, your stay will be both convenient and enjoyable.

Secure your ideal escape today at Temptation Cancun Resort!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 21 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 635 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.02
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.98
M
Mathieu couple ca
9
2026-06-06 via Nuitee
F
Fabio couple br
10
2026-06-04 via Nuitee
J
Juan velasco solo_traveller co
10
Pros:

Ufff todo

Cons:

Que me tuve que ir ...

2026-06-02 via Nuitee
Y
Yoram 10 solo_traveller il
8
Pros:

אוכל טוב והופעות היה שפע מהכל

2026-06-01 via Nuitee
J
Joshua couple us
2
Left early yuck
Pros:

Food was mid hotel tacky and out dated. 3 star at best

Cons:

Everything was dirty and out dated

2026-05-31 via Nuitee
M
Maria couple ar
10
Pros:

Muy lindo

2026-05-30 via Nuitee
E
Enrique couple ca
10
Will definitely come back
Pros:

Staff and service was amazing

Cons:

Breakfast and lunch could have a little more variety, but it’s still great

2026-05-30 via Nuitee
C
Christopher solo_traveller gb
6
Don't get persuaded to go to a timeshare-type presentation.
Pros:

Very friendly staff. Great facilities. Very clean and comfortable room. Very nice food. Excellent pools and lovely beach-front location.

Cons:

Differentiated areas according to what package you had bought. Booking.com markets it as all inclusive. Not clear there are add-ons. Quite pushy about trying to get you to buy a timeshare-type package.

2026-05-28 via Nuitee
E
Emmanuel solo_traveller mx
10
Pros:

Gracias a Sergio, Abdiel , Marlen, Andrea Flores , Kenia , Daniel , Italia , por su atención y gracias al equipo de recepción

2026-05-28 via Nuitee
C
Cristiane couple br
7
Pros:

No geral o hotel é muito bonito, as dinâmicas da piscina etc

Cons:

1) Simplesmente horrível ter comida do mesmo ambiente das festas. O cheiro de comida no meio da festa é super deselegante, além de ficarmos com cheiro na nossa roupa...sem dúvida alguma isso precisa ser corrigido de imediato.
2) Providenciem urgência um cardápio de bebidas. Pensem...vcs recebem gente de todo mundo, sem dúvida alguma muitas pessoas não sabem o que pedir de bebida, os atendentes devem saber fazer todos os drinks mas as pessoas não sabem os nomes nem o que vai de ingrediente.
Muito simples e prático terem um cardápio com ilustração/imagem da bebida. Muito simples de ajustarem isso😍
3) Lençol de baixo da minha cama só foram trocar na sexta feito pq eu liguei e pedi (meu marido estava com uma
Queimadura no braço e sujou de sangue um
Pouco por isso sei que não foi trocado
4) Alguns atendentes não foram educados, a maioria sim porém alguns foram bem mau educados. Exemplo: fui pedir bebida e ia pegar para meu amigo e para o meu marido.., quando estava na segunda bebida simplesmente o garçom entregou as duas e foi atender outra pessoa me deixando falando
5 alguns atendentes pediram diretamente propina, sei que é cultura do lugar mas eles precisam fazer por meterem. Não atenderam bem depois que não recebeu a propina

2026-05-27 via Nuitee
C
Chance couple us
9
Pros:

Atmosphere

Cons:

Rooms

2026-05-27 via Nuitee
S
Scott couple us
9
A special place to fly your freak flag!
Pros:

Obviously the pool and playmakers and bartenders.
The restaurant staff everywhere (Juan and Jones in Sutra are beyond helpful!).
The pool grill and Bash grill at night are great too. Wish I had a Caffeine here!
The night shows are good. Kinda short but well done

Cons:

I don’t think I have any complaints… the pool atmosphere is very sexy but was definitely tamer than past trips. Didn’t love that

2026-05-26 via Nuitee
C
Cristiano Pimentel couple br
10
Perfeito!
Pros:

A alimentação era excelente!!!

Cons:

As festas deveriam ser em um local fechado com ar condicionado. Mesmo sendo na área aberta, o calor era demais.

2026-05-25 via Nuitee
H
Haim solo_traveller il
10
2026-05-24 via Nuitee
J
Jorge luis couple us
8
2026-05-22 via Nuitee
D
Daniel couple co
10
2026-05-21 via Nuitee
P
Piedrahita couple co
10
Un lugar diferente para vivir
Pros:

Todo.. expectacular

2026-05-21 via Nuitee
C
Claude solo_traveller ca
10
2026-05-21 via Nuitee
L
Lopez couple co
10
2026-05-20 via Nuitee
N
Nauro couple co
10
2026-05-19 via Nuitee