Hampton Inn Nashville / Vanderbilt

Hotels
Hampton Inn
8.2 (796 reviews)
1919 West End Avenue , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Breakfast
Staff responsiveness
Cons:
Cleanliness issues
High parking fees
Room quality concerns

Categories

Cleanliness
7.2
Multiple reviews mentioned mildew, bad smells, and overall dissatisfaction with cleanliness.
Service
9.2
Standard quality for this hotel tier, with some positive notes on staff responsiveness.
Location
9.7
Frequent mentions of the great location near Vanderbilt and downtown.
Room Quality
6.7
Complaints regarding room condition, smell, and noise.
Amenities
7.7
Lack of amenities and poor water pressure reported.
Value for Money
7.7
High parking fees and overall cost concerns noted.
Food and Beverage
8.7
Breakfast was mentioned positively, contributing to overall satisfaction.
Overall Experience
8.7
Mixed experiences, but highlights around location and some positive service reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:54

Property Description

Conveniently Located Luxury Hotel near Vanderbilt University

Luxurious Amenities for a Relaxing Stay
Indulge in our seasonal outdoor pool and enjoy a complimentary hot breakfast buffet. Stay active in our well-equipped gym with weights and cardiovascular equipment.

Modern Comforts and Entertainment
Unwind in our elegantly furnished rooms with flat-screen TVs and complimentary high-speed internet access. Some rooms even boast a cozy seating area for added relaxation.

Explore Nashville's Vibrant Attractions
Located in the heart of downtown, our hotel is just a stone's throw away from Ryman Auditorium, the Country Music Hall of Fame, and Tennessee State University. With numerous dining and shopping options nearby, your stay with us promises to be unforgettable.

Book your stay at Hampton Inn Nashville/Vanderbilt now for an unforgettable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Oct 7, 2025 until Mon, May 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 796 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.7
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
K
Kristina family_with_children us
9
2026-03-19 via Nuitee
J
Jack solo_traveller us
8
2026-03-18 via Nuitee
G
Gabriela couple us
8
Pros:

Price

Cons:

A couple unfriendly staff members. You’ll know when you meet them. Older man that man’s the lobby at night was very nice. Also our bed wasn’t the most comfortable.

2026-03-17 via Nuitee
S
Sherika solo_traveller us
9
2026-03-15 via Nuitee
C
Caitlyn extended_group us
8
2026-03-10 via Nuitee
J
Jason solo_traveller us
8
Pros:

I was impressed with the staff, they were very nice and friendly.

Cons:

The bed was uncomfortable.

2026-03-08 via Nuitee
C
Crystal extended_group us
10
Was very good breakfast! Would stay again
Pros:

The price

Cons:

Needs updating, has an old smell

2026-03-03 via Nuitee
T
Tom couple us
9
2026-03-02 via Nuitee
B
Barata couple us
4
Pros:

Good location, staff very nice

Cons:

The air conditioner/ heat was not working

2026-03-02 via Nuitee
J
Julie couple us
5
We slept good and had a nice hot shower.
Pros:

Close to where we wanted to be.

Cons:

The parking was too expensive. Needs a lot of maintenance. Tiles cracked, toilet loo low, carpet replaced and wallpaper replaced where it’s pealing off. Also, the door didn’t seal good. Could see the hallway light through it.

2026-02-28 via Nuitee
K
Kristen family_with_children us
5
Over charged
Pros:

The room, the area, clean

Cons:

My stay was suppose to be 287 and my card was charged 347

Not happy guest service was no help

2026-02-27 via Nuitee
P
Pioneer27429299067 Family
2
Yuck
Pros:

Property is very run down and overall just dirty. The mattress was worn out years ago and room was just plain gross. Air/ heat didn’t work properly, room smelled sour, multiple features broken in the room. Carpet was filthy. Furniture was either broken, or chipped. Front desk complaining about issues in front of guests. Other hotels were sold out so could not move. We stayed 3 days, paid over $600 and will NEVER stay at a Hampton inn again.

2026-02-24 via Tripadvisor
D
David extended_group us
9
Pros:

Breakfast was good, clean and adequate.

Cons:

A little more heads up on the parking cost - close to $40 a night after fees

2026-02-22 via Nuitee
B
Bryce couple ca
8
2026-02-22 via Nuitee
B
BobVMemphis Couples
8
Good stay at Hampton Vanderbilt
Pros:

Stayed here for Valentines Day. The hotel is nice; some converted building with an interesting layout. The room was spacious and clean, everything in working order. Location is excellent. Breakfast was very good. Parking is expensive at $42 per day.

2026-02-15 via Tripadvisor
W
Weems solo_traveller us
10
2026-02-14 via Nuitee
C
Cory solo_traveller us
3
Not what you'd expect for the price and the chain.
Pros:

The common areas were decent and the staff were nice.

Cons:

I don't like writing negative reviews. I almost never comment, but this was pretty bad. The elevator was painfully slow and the floor was badly cracked/ chipping. The room was tattered and felt unclean. Stains on the bathroom walls, yellow stains on the comforter, caulking in the bathroom was peeling or missing. The shower curtain rod was about to fall out of the wall. Perhaps I just had a very bad room, but I overhead another woman complaining to the front desk about the same thing. Overall, not what you would typically expect of a Hampton Inn.

2026-02-13 via Nuitee
H
HARTMAN family_with_children us
10
Pros:

It was close to the Vanderbilt Medical Center where we had to be early in the morning. Restaurant was within walking distance. Very quiet.

Cons:

$35 parking fee, but that's Nashville

2026-02-13 via Nuitee
M
marcuswU3310XK Family
2
Not a clean hotel
Pros:

Our room was not clean, had to reorder sheets twice first time they had hair on them when we arrived, the new sheets they brought had yellow stains. Food was left in the refrigerator from previous guest, it was obvious the room hadn't been cleaned well. There is also a used bandaid stuck on the ceiling.
Beyond the cleanliness issue the walls are paper thin, there was people talking all night long in the hallway and overall the hotel is simply old and outdated

2026-02-12 via Tripadvisor
M
mjkinneyjr Solo travel Philadelphia, Pennsylvania
2
Avoid this hotel
Pros:

I would avoid staying at this hotel. First, cleanliness is an issue. According to the front desk and signs in the room, rooms are visited by house cleaning every other day. I stayed for a week, Wednesday to Wednesday. The room was cleaned by hotel staff once. On my last night's stay, I was locked out of my room due to a dead battery on the door's electronic lock. Due to the late hour, the front desk couldn't let me into my room but had to give me another room until maintenance came in for the day. Due to recent ice storms, the hotel was booked for most of my stay because local residents had no power at their homes. If this issue had happened anytime during my stay, I would probably need to sleep in the lobby. Because I stayed in two separate rooms, the toilets in both rooms often ran without flushing. I had to keep the bathroom door closed so not to hear the running toilet. The elevators are also an issue. The tiles in the elevator were mostly broken, and the elevators are very slow. The only good part of this hotel is the breakfast. The breakfast area was very clean but even the tables in the eating area needed to replace. One table looked like it was used in a bar fight. I will not use this hotel which is very sad because the location is perfect. It could be a good hotel but clearly is not properly staffed.

2026-02-04 via Tripadvisor