Holiday Inn O'Hare Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (1139 reviews)
5615 North Cumberland Avenue , Rosemont , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Issues with shuttle service
Parking fees

Categories

Cleanliness
8.41
Spacious and very clean rooms, positive sentiment towards cleanliness.
Service
8.38
Excellent service noted, especially from front desk staff.
Location
7.92
Great location near the airport, though some comments mention distance from downtown.
Room Quality
7.37
Rooms are clean and comfortable, with mixed reviews about bed quality.
Amenities
6.9
Basic amenities mentioned with some negative comments about parking and shuttle service.
Value for Money
7.86
Generally considered good value given the location and accommodation.
Food and Beverage
7.41
Breakfast had a good variety, but some comments on hygiene and service.
Overall Experience
7.38
Mixed overall experience with several positive notes but some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:36

Property Description

Convenient Location and Amenities
Located just 2 miles from O’Hare International Airport, Holiday Inn O’Hare Area offers free shuttle services and is close to major attractions like the Donald E. Stevens Convention Center and Fashion Outlets of Chicago.

Comfortable Accommodations
Guests can enjoy well-equipped rooms with modern amenities including a flat-screen TV, microwave, refrigerator, and coffee maker. Some rooms even feature a sofa bed and wet bar for added convenience.

Dining and Leisure Options
Indulge in signature martinis at the on-site restaurant and bar, Bar Louie’s, which also serves complimentary meals for kids. Relax by the heated outdoor pool or stay active at the 24-hour fitness center.

Ready to experience comfort and convenience at Holiday Inn O’Hare Area? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The airport shuttle runs 7 days a week, from 5:00 a.m. until 9:00 p.m. It arrives and departs every 35 to 45 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 46.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 1139 reviews
Cleanliness: 8.41
Service: 8.38
Location: 7.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.38
2
21787d985003715ff4206d5988f81a67 • family_with_children • gb
8
2026-04-18 • via Nuitee
E
e3235fff200d71d40c51a19ff08ad6d1 • couple • it
4
The worst cleaning service ever
Pros:

The position

Cons:

The staff but especially the cleaning service. Nobody has ever cleaned our room and we stayed for 15 days, they said we were supposed to tell them we wanted our room to be cleaned.

2026-04-16 • via Nuitee
D
de5d9b1840ac710e81b21da5cd2c68a0 • couple • es
5
2026-04-14 • via Nuitee
5
5821407bc15072e3df14a9fa515d6c09 • solo_traveller • us
9
2026-04-12 • via Nuitee
T
Tho • family_with_children • us
3
Terrible clicking noise from smoke detector or something im not sure. Not from AC.
Cons:

The room has a clicking noise. Like from the smoke detector or something. The AC is very loud but im ok with it. I actually like the white noise from the AC. But there’s a different noise which kept me up all night but it was too late i didnt want to switch room. It was terrible. The noise made me stressed. Gave me big headaches. I couldn’t sleep at all! Imagine you had a long day but couldn’t rest

2026-04-09 • via Nuitee
J
Jennifer • couple • us
9
2026-04-08 • via Nuitee
J
Jeet • couple • ca
8
2026-04-06 • via Nuitee
R
Rasheedah • couple • us
10
2026-04-05 • via Nuitee
S
Sulka • family_with_children • us
10
2026-04-05 • via Nuitee
L
Leopoldo • family_with_children • mx
10
2026-04-05 • via Nuitee
R
Rasheedah • couple • us
10
2026-04-04 • via Nuitee
R
Rasheedah • couple • us
10
2026-04-04 • via Nuitee
Y
YUWEI • solo_traveller • cn
8
2026-04-03 • via Nuitee
L
Lars • couple • us
10
2026-04-02 • via Nuitee
D
DONG WOOK • solo_traveller • us
10
2026-03-31 • via Nuitee
D
Dana • family_with_children • us
8
2026-03-28 • via Nuitee
B
Britany • solo_traveller • us
10
Pros:

The friendly staff, the location to where I needed to go, and they left me do early check in due to not being fully booked.

Cons:

The pressure in the shower is little to none

2026-03-24 • via Nuitee
G
Gail • couple • us
10
2026-03-23 • via Nuitee
W
Waqas • family_with_children • us
3
Not staying at this location anymore
Pros:

Close to Interstate

Cons:

It wasn’t clean. I saw couple of hairs on our bedsheet. Bathroom toilet had plumbing issue and bathroom itself was not properly organized

2026-03-19 • via Nuitee
Y
Yang • extended_group • tw
8
2026-03-18 • via Nuitee