Holiday Inn O'Hare Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (1108 reviews)
5615 North Cumberland Avenue , Rosemont , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Issues with shuttle service
Parking fees

Categories

Cleanliness
8.41
Spacious and very clean rooms, positive sentiment towards cleanliness.
Service
8.38
Excellent service noted, especially from front desk staff.
Location
7.92
Great location near the airport, though some comments mention distance from downtown.
Room Quality
7.37
Rooms are clean and comfortable, with mixed reviews about bed quality.
Amenities
6.9
Basic amenities mentioned with some negative comments about parking and shuttle service.
Value for Money
7.86
Generally considered good value given the location and accommodation.
Food and Beverage
7.41
Breakfast had a good variety, but some comments on hygiene and service.
Overall Experience
7.38
Mixed overall experience with several positive notes but some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:36

Property Description

Convenient Location and Amenities
Located just 2 miles from O’Hare International Airport, Holiday Inn O’Hare Area offers free shuttle services and is close to major attractions like the Donald E. Stevens Convention Center and Fashion Outlets of Chicago.

Comfortable Accommodations
Guests can enjoy well-equipped rooms with modern amenities including a flat-screen TV, microwave, refrigerator, and coffee maker. Some rooms even feature a sofa bed and wet bar for added convenience.

Dining and Leisure Options
Indulge in signature martinis at the on-site restaurant and bar, Bar Louie’s, which also serves complimentary meals for kids. Relax by the heated outdoor pool or stay active at the 24-hour fitness center.

Ready to experience comfort and convenience at Holiday Inn O’Hare Area? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The airport shuttle runs 7 days a week, from 5:00 a.m. until 9:00 p.m. It arrives and departs every 35 to 45 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 46.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 1108 reviews
Cleanliness: 8.41
Service: 8.38
Location: 7.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.38
D
Doris • family_with_children • us
10
Cons:

Had breakfast buffet in the restaurant in the hotel. The staff was great and the food was great but they had music playing too loud over the intercom. Was annoying too loud!

2026-02-11 • via Nuitee
J
Jim • extended_group • tw
8
2026-02-10 • via Nuitee
G
Galymzhan • solo_traveller • kz
10
2026-01-29 • via Nuitee
U
Uncorked • extended_group • ca
7
2026-01-28 • via Nuitee
A
Aleksandar • solo_traveller • us
8
2026-01-22 • via Nuitee
R
Rida • couple • us
10
2026-01-21 • via Nuitee
P
PATRICK • solo_traveller • us
10
Cozy , clean and comfortable.
Pros:

The Room smelled and looked so clean. That was my first reaction after walking in. Wowed.

Cons:

Can't think of anything..

2026-01-20 • via Nuitee
A
Angela • couple • us
10
Pros:

It was close to the airport and close to the event. We went up there for

Cons:

N/a

2026-01-20 • via Nuitee
K
Khalid • family_with_children • us
1
2026-01-20 • via Nuitee
E
Emine • extended_group • us
8
Perfect
Pros:

It’s a place far from downtown, but it’s quite close to the fashion outlet and is a reasonably priced hotel. There is a direct shuttle to the airport. However, when we arrived from the airport, we waited for the shuttle for more than 2 hours and it never came. We reported our complaint to the management. For international arrivals, you need to call by phone. But I was at Terminal 2 for domestic flights, waiting at the shuttle spot for over 2 hours, and it still didn’t come.
If it's a tourist trip, the location is far from downtown. However, the staff are friendly and helpful.I definitely recommend it if you are traveling for business

Cons:

The breakfast is nice, but the hot vegetarian items—like pancakes and scrambled eggs—could be separated a bit more from the sausages. Because guests use the same serving spoon for both. If you don’t specifically ask for tea, they don’t serve it. The lack of single-use spoons and forks made us a bit concerned about hygiene.

2026-01-20 • via Nuitee
N
Nam • extended_group • vn
8
2026-01-19 • via Nuitee
K
Ken • solo_traveller • us
6
Not happy that room was not immediately available at check-in
Pros:

Everything but check-in

Cons:

Check-in was 03:00 pm but room was not available until 03:45 pm

2026-01-19 • via Nuitee
G
Gurumurthy • extended_group • us
7
Comfortable stay and good breakfast.
Pros:

Nice bed, clean bathroom nice shower.

Cons:

The staff was not very responsive and needs training .

2026-01-19 • via Nuitee
M
Marcia • couple • us
8
Pros:

Staff was very friendly

Cons:

The shower in our room was horrible. No water pressure at all.

2026-01-19 • via Nuitee
W
william • couple • us
7
Pros:

accommodated our needs surrounding transporting of flowers for a wedding

Cons:

the hotel could use better outdoor signage visible from the main highway for where to enter

2026-01-19 • via Nuitee
A
Arthur • extended_group • us
10
2026-01-19 • via Nuitee
D
Diego • solo_traveller • ar
8
2026-01-19 • via Nuitee
I
Imani • couple • us
2
Not up to standard.
Pros:

location

Cons:

Showers were cold 2 of the 3 days we stayed. showers were not clean. television didn’t work in our room. bedside lamp didn’t work.

2026-01-19 • via Nuitee
A
Araceli • solo_traveller • us
10
Wonderful stay for a short day trip
Pros:

Clean & friendly staff

2026-01-19 • via Nuitee
D
Dattaprasad • solo_traveller • us
3
Pros:

very indifferent attitude. breakfast was very bad. No live counter. I stayed in Holiday Inn intercontinental Houston for nearly 18 days and a very good experience

Cons:

attitude of staff and breakfast. I am still waiting for the refund of credit card charged

2026-01-19 • via Nuitee