The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (993 reviews)
711 Union Street , Nashville , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness concerns
Overpriced for quality

Categories

Cleanliness
6.85
Some reviews indicated cleanliness issues with dirty rooms and bedding.
Service
8.85
Multiple reviews praised staff for being friendly and helpful.
Location
8.85
Central location appreciated for convenience to downtown attractions.
Room Quality
7.35
Rooms were updated but some noise issues were reported.
Amenities
7.35
Valet service is available but some amenities could improve.
Value for Money
7.35
Perceived as slightly overpriced for the quality of the property.
Food and Beverage
6.35
Food quality received criticism, with limited variety noted.
Overall Experience
7.85
A decent overall stay despite some issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Convenient Location

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, just minutes away from popular attractions like the Music City Convention Center and Nissan Stadium.

Comfortable Accommodations

Guest rooms at The Capitol Hotel Downtown offer a cozy retreat with amenities such as cable TV, coffee-making facilities, and work desks, ensuring a relaxing stay for all guests.

Modern Amenities

Enjoy complimentary WiFi access throughout the hotel, along with the convenience of a bar and bistro on-site, perfect for unwinding after a day of exploring the vibrant city of Nashville.

Book your stay at The Capitol Hotel Downtown, Ascend Hotel Collection now and experience the perfect blend of comfort and convenience in the heart of Nashville!

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Please note only one vehicle is permitted per registered guest.

Motorcycles can be accommodated for an additional fee. Contact hotel for details.

Please note over-sized vehicles cannot be accommodated.

Guestrooms are accessed via exterior hall.

Smoking is not permitted at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 993 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
S
Sabine • solo_traveller • de
5
Pros:

Das Frühstück war wirklich gut und Lage sehr gut.

Cons:

Das Zimmer war so schmal, dass man in ein Bett nur von einer Seite hinein kam. Das Fenster ging zum Gang und man sah auf eine Wand. Der Raum zum Wäsche waschen wurde renoviert und somit war das nicht nutzbar. Das Parken mit 45 $ plus tax und Service bei 2 Nächten mit 104 $ schon ein stolzer Preis, dafür, dass das Auto um 5 m bewegt wurde und dann dort stand.

2026-07-25 • via Nuitee
J
Jean-Pierre • family_with_children • fr
7
Super mais un peu penible la nuit
Pros:

La proximité de broadway + le parking (obligatoire à Nashville)

Cons:

La clim sur moi toute la nuit (elle est posée au sol sans possibilité d’orienter le flux d’air)

2026-07-19 • via Nuitee
A
Angela • couple • us
4
More like a motel 6 stay I’m so serious
Pros:

The bar

Cons:

The pictures online isn’t anything like the rooms and our showers was dirty and barely working

2026-07-16 • via Nuitee
A
Ayelen • couple • ar
10
2026-07-13 • via Nuitee
D
Deryl • couple • us
9
Stay, rooms, location were very nice
Pros:

Good

Cons:

Elevator not the greatest

2026-07-13 • via Nuitee
M
Mehmet • couple • us
1
İyi değildi
Cons:

Uygulamada göründüğü gibi değildi mecburen ilk gece kaldık ve ikinci geceyi iptal etmek istedim ama iptal etmediler

2026-07-13 • via Nuitee
H
Hannah • extended_group • us
7
2026-07-13 • via Nuitee
S
Steve • couple • us
10
2026-07-08 • via Nuitee
M
Mark • couple • us
10
Great
Pros:

Great

Cons:

Nn

2026-07-08 • via Nuitee
L
Linda • couple • us
4
Staff was excellent
Pros:

Room as very cramped
Door for bathroom hard to close
No water pressure in shower

Cons:

Felt old. No water pressure

2026-07-08 • via Nuitee
C
Cruiser55558541137 • Family
10
The capital hotel
Pros:

The valets and staff were extremely nice

2026-07-05 • via Tripadvisor
J
James • solo_traveller • us
5
2026-07-05 • via Nuitee
S
Sebastian Jakobsen • extended_group • no
10
2026-07-01 • via Nuitee
M
MAMTA RANI • solo_traveller • in
3
I will never stay in this hotel again
Pros:

Nothing. Absolutely useless. Noisy with AC running making huge noise in the corridor. No water in the room. Shower had to be changed, no water coming

Cons:

Everything was useless. Waste of money. Exorbitant priced with zero facility

2026-06-29 • via Nuitee
C
Coren • solo_traveller • us
10
Pros:

Very clean n breakfast was great!

Cons:

N/a

2026-06-28 • via Nuitee
P
preston911 • Business
10
Valet is lit
Pros:

Best valet in town. $35 a night and they're in a good mood

2026-06-25 • via Tripadvisor
L
lindsayhS301XS • Family
10
Best experience newbies could ask for
Pros:

As our first time traveling to a city that had valet parking, I can say without a doubt the team here made it an amazing and easy experience. Kyree greeted us and said not to worry he had us and helped us get the vehicle checked in. The ladies at the front desk were kind and made checking in easy. Our vehicle retrieval for the following day only took a few minutes and getting it put back was also simple. Upon checking out, Kyree helped us load everything back into our car with the upmost respect and professionalism. I highly recommend the hotel at well as the valet service l.

2026-06-25 • via Tripadvisor
B
Boyd • couple • us
9
Short stay but great location. Short walk to everything.
Pros:

Older hotel but updates noted

2026-06-22 • via Nuitee
M
Michel • couple • us
6
Pros:

Breakfast and valet

Cons:

Price

2026-06-22 • via Nuitee
K
Kassandra • family_with_children • us
3
Pros:

The staff was very nice and friendly. The location of hotel is convenient. Valet was quick in retrieving my car.

Cons:

Fotos on website did not match hotel, did not know our room would be outside (motel vibes). There were cockroaches outside and found one in our room. For the price of our stay, I was expecting a better and cleaner experience.

2026-06-22 • via Nuitee