The Westin Great Southern Columbus

Hotels
•
Westin
7.5 (240 reviews)
310 South High Street , Columbus , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Unclean conditions
High prices for low quality

Categories

Cleanliness
6
Many mentions of unclean conditions, including mold and stains.
Service
8
Mixed reviews; some good assistance mentioned, but overall poor communication.
Location
9
Good location in downtown, close to events.
Room Quality
7
Outdated with complaints about maintenance issues.
Amenities
7
Additional fees for services like WiFi and parking; not adequately communicated.
Value for Money
6
High prices for an unsatisfactory experience.
Food and Beverage
8.5
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
8.5
Guests noted a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:20

Property Description

Historic Building in Columbus City Centre
The Westin Great Southern Columbus, housed in a historic building, offers a unique stay experience in the heart of Columbus city centre. Just a short drive from popular neighborhoods like the Brewery District and German Village, the hotel's prime location allows guests to easily explore the vibrant surroundings.

Dining Options and 24-Hour Services
Indulge in a culinary journey with two on-site restaurants offering a variety of options for breakfast, lunch, and dinner. Additionally, take advantage of the convenience of 24-hour room service for a meal at any time of the day.

Fitness and Business Amenities
Stay on top of your fitness routine at the 24-hour fitness center or catch up on work at the business center, catering to all your professional needs. With free WiFi in public areas, staying connected is hassle-free, making it ideal for both leisure and business travelers.

Experience the perfect blend of history and modern convenience at The Westin Great Southern Columbus. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

7.5
Based on 240 reviews
Cleanliness: 6
Service: 8
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 8.5
C
Cheryl • couple • us
5
Too much money for the room.
Pros:

The historic feel.

Cons:

The room was very small for being a suite. The bathroom door was very narrow. Lighting in the room was terrible.

2026-02-12 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-01-19 • via Nuitee
T
Todd • couple • us
9
2026-01-19 • via Nuitee
N
Nita • couple • us
7
Pros:

Staff was wonderful. Bed was very comfortable. We loved being able to have our two small dogs with us. The historic architecture is beautiful.

Cons:

There is some maintenance issues in the bathroom -- fan doesn't work, mildew in shower grout, minor damage to door. The ice machine on our floor was out of service. It would be nice to have a microwave in the room.

2026-01-15 • via Nuitee
G
Gary • couple • us
10
Very relaxing and great staff
Pros:

Great location

2025-12-06 • via Nuitee
P
peter • solo_traveller • ie
8
2025-11-22 • via Nuitee
R
Rob • family_with_children • us
9
2025-10-13 • via Nuitee
A
Adam
6
Pros:

Parking was expensive for a small city like Columbus.

2025-10-11 • via Nuitee
C
Chipo C
6
Pros:

the TV in the room is large and gets in the way. the bathroom door doesn't fully open because of it. also it gets louds in the hallways in the morning making it difficult to sleep in

2025-10-03 • via Nuitee
T
Tiffani • family_with_children • us
8
2025-10-01 • via Nuitee
F
Frank
4
Pros:

It took 1 day to get maintenance to fix a drain, in addition towels/floor/cleanliness was not regarded

2025-09-27 • via Nuitee
L
Leslie
10
Pros:

Nice atmosphere

2025-09-23 • via Nuitee
K
Kurt
8
Great Stay
Pros:

Nice stay great location. WIFI extra which isn't great. Parking near but the app for the parking fees is awful.

2025-09-16 • via Nuitee
S
Suzuki • solo_traveller • jp
5
2025-09-14 • via Nuitee
A
Anne
6
Just okay.
Pros:

It was okay.
Yes clean.
Conditions were a c+
Holes in sheets, stains on carpet and mold in shower.
Thumbs up for pillow and comforter and recycle bins.
Desk people were not friendly.

2025-09-06 • via Nuitee
N
Nate
4
Pros:

Price was more than double a traditional stay ($480+) for 1 night, internet did not work which meant I couldnt watch the shows on the streaming channels, and the regular shows were uninteresting, the phone inside the room did not work which meant i had to call the front office via my personal phone for the internet issue that when the maintenance man came is how i found out about the no internet, the staff isnt communicating with eachother so that the guests are informed. Had to pay to park to stay at a place i paid to stay at ($35 a night for parking). I found out there was a wedding event only after i arrived with a non refundable reservation. Definetely will not stay at these hotels in the future and will instead downgrade hotel expectations to avoid.

2025-09-01 • via Nuitee
K
Kelly
10
Pros:

My stay was solo . 614 funk fest it was amazing

2025-08-10 • via Nuitee
D
Duane
6
So so
Pros:

Just fair. Hotel is old, nothing special.

2025-08-10 • via Nuitee
H
H1435MGelisab • Couples
2
Disgusting
Pros:

This hotel is very outdated and needs a lot of work. Renovations need to be made. Old furniture, stained carpet, musty, smell in the lobby, and stained bathroom towels. Poor customer service. I requested extra towels at check-in. Was told that they would be brought up to my room that afternoon. Got back to my room at 9:30 that night and there were not any towels. Had to call again. I waited an hour. Then I called again. It was now 1130. Was told she was the only person at the check-in desk and she would get up to the room as soon as she could. got our towels at 11:50 PM. They were warm like they just came out of the dryer. And they were damp. Absolutely disgusting. I would never stay here again. this is also a very sketchy neighborhood. Right across from a public bus stop. Buildings were abandoned. Definitely did not feel safe walking into this hotel.

2025-07-28 • via Tripadvisor
L
Lisa
2
Pros:

I was not informed that there was no parking without additional fees of $40-120. I even asked specifically about the parking and the receptionists was vague and unhelpful.

2025-07-26 • via Nuitee