Holiday Inn Express Chicago - Magnificent Mile by IHG

Hotels
•
Holiday Inn Express
8 (564 reviews)
640 North Wabash Avenue , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy air conditioning
Room was small

Categories

Cleanliness
7.89
Room was clean but had some noise issues.
Service
8.86
Staff was very friendly and helpful; great customer service.
Location
8.9
Unbeatable location close to shopping and restaurants.
Room Quality
6.85
Very small and some rooms had noise issues.
Amenities
7.88
Good breakfast; however, some amenities like laundry were missing.
Value for Money
7.84
Good value considering location and cleanliness.
Food and Beverage
7.89
Breakfast offerings were well-prepared and varied.
Overall Experience
7.86
Overall a solid stay with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:50

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Cass – A Holiday Inn Express at Magnificent Mile. Each room features modern amenities like free WiFi and a flat-screen TV, ensuring a relaxing stay in the heart of Chicago.

Delicious Dining
Start your day right with a deluxe hot breakfast offering a variety of mouthwatering options such as omelets, sausage, and fresh fruit. Indulge in cinnamon rolls and more while fueling up for a day of exploring the city.

Convenient Facilities
Take advantage of 24-hour tea and coffee in the lobby, stay active in the fitness centre, or seek assistance from the concierge desk for a seamless stay. With top attractions just a stone's throw away, Hotel Cass is your perfect urban oasis.

Book now and elevate your Chicago experience at Hotel Cass – A Holiday Inn Express at Magnificent Mile.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note valet parking fees are applicable and are subject to change without notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 564 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
K
Keona • solo_traveller • us
1
Horrible. Will not stay again.
Pros:

Nothing

Cons:

The rooms was extremely little. Did not look like the picture at all.

2026-04-25 • via Nuitee
S
Soukaina • extended_group • us
8
Pros:

Walking distance from magnificent make, restaurants, shops

Cons:

The room is pretty small

2026-04-25 • via Nuitee
N
Nuria • couple • us
9
2026-04-16 • via Nuitee
P
Peggy • couple • us
8
Nice hotel
Pros:

Clean, good location, staff friendly.

Cons:

No

2026-04-16 • via Nuitee
D
Davide • solo_traveller • it
9
Pros:

La posizione è ottimale, con i mezzi vai dovunque, ma per il centro anche a piedi arrivi velocemente
La camera ha l'essenziale, letto comodo e bagno abbastanza ampio
La colazione a buffet, davvero niente male

2026-04-13 • via Nuitee
C
Cynthia • family_with_children • us
10
Great 2 day trip, made me love Chicago even more!
Pros:

The location was excellent can walk to multiple restaurants, shops and store within 5 minutes.

Cons:

Breakfast could be better was very lackluster. Even though it is free the taste could have been better.

2026-04-12 • via Nuitee
üge • solo_traveller • us
9
2026-04-10 • via Nuitee
S
Shawna • couple • us
9
Great stay
Pros:

The hotel was in a great location for us. The breakfast was really good also.

Cons:

The vending was completely empty/out if order. Also, the bathroom sink water never got hot in our room.

2026-04-10 • via Nuitee
B
BOD23 • family_with_children • cy
7
Good value for money in a brilliant location. Breakfast is poor.
Pros:

Location is brilliant and personnel helpful. The room is clean and beds are comfortable. Good value for money.

Cons:

Rooms are very small, parking quite expensive and breakfast with little options, especially as a celiac. Everything is wheat and/or sugar.

2026-04-08 • via Nuitee
S
Shannon • family_with_children • us
4
Pros:

The location

Cons:

The beds were uncomfortable and our AC didn’t work

2026-04-04 • via Nuitee
S
Sherice • couple • us
9
Pros:

Loved the location of the hotel!

Cons:

The elevator was kind of small.

2026-04-04 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-04-03 • via Nuitee
M
MR ROBERT WALTON • couple • gb
10
Comfort and location at a great price!
Pros:

It’s in a great place I.e. central Chicago

2026-04-03 • via Nuitee
S
Shaenny • extended_group • br
8
Ótimo para uma estadia rápida
Pros:

Localização excelente

Cons:

Café da manhã termina muito cedo

2026-04-01 • via Nuitee
Y
Yuvaraj • family_with_children • us
10
2026-03-31 • via Nuitee
Y
Yuvaraj • family_with_children • us
10
2026-03-31 • via Nuitee
M
Margarita • couple • us
8
Hotel with good location in Downtown Chicago!
Pros:

We hat I like of this property is the location!!

Cons:

I just have a feel like this hotel looks old and not that welcoming.

2026-03-29 • via Nuitee
R
Rute Dantas de Sa • family_with_children • br
8
Bom custo-beneficio.
Pros:

Localização excelente, cafe da manha muito bom para os padrões americano.
Banheiro bom e cama e travesseiros confortáveis.

Cons:

Achei apenas quarto muito pequeno, dificuldade para acomodar malas, pois não tinha suportes.

2026-03-29 • via Nuitee
T
Timothy • family_with_children • us
6
Not bad, but not great. Staff was good though.
Pros:

Very cool building, in a great location. Staff was great and breakfast was decent. The rooms were smaller than they seemed in photos, and also did not hold noise from the hallways out of the room.

Cons:

Noisy

2026-03-26 • via Nuitee
M
M Miguel • couple • pt
8
Pros:

Óptima localização e bom pequeno almoço . Boa relação qualidade/preço.

Cons:

Nada.

2026-03-23 • via Nuitee