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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Currency exchange
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Bowling
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Non-smoking throughout
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Accessible parking
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Parking garage
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Concierge service
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ATM/cash machine on site
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Lockers
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Paid WiFi
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Outdoor furniture
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Fitness/spa locker rooms
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations
Experience modern luxury at the Westin Chicago River North with spacious rooms featuring plush seating areas, marble bathrooms, and stunning city views. Enjoy the convenience of a 47-inch flat-screen TV, a minibar, and a coffee maker with Starbucks coffee in every room.
Dining Excellence
Indulge in a culinary journey at the 320 Restaurant & Bar or savor authentic Japanese delicacies at Kamehachi, the acclaimed sushi bar located on the lobby level. With a focus on quality and variety, our dining options cater to every palate.
Prime Location and Amenities
Situated in the heart of downtown Chicago, our hotel offers easy access to popular attractions like Navy Pier, Grant Park, and Willis Tower. Enjoy free access to the fitness center and business center, along with concierge services to enhance your stay. Book now for an unforgettable experience at the Westin Chicago River North.
This property does not accept cash as a form of payment.
Destination Fee includes:
Enhanced Internet
Divvy Pass daily
Welcome Gift daily
Fitness classes daily
Food & Beverage credit daily ($20)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
Management was incompetent to deal with. I was actually the victim of fraud in that I was notified by Booking.com that someone with a different name using my credit card number was going to be staying at this hotel. I contacted the hotel and spoke to Maria about this and asked that this person be prevented from using that reservation and apprehended by the authorities if possible. She said she "investigated" and could not do anything to stop the fraud from occurring. As a result, I'm being charged for that stay even though I reported the fraud to Master Card and Booking.com. This should have been avoidable and reflects a lack of competence by management which will likely affect other guests' stays.
Great location. Spacious rooms
Clean, nice, convenient location.
Unaware of construction.
Customer service was great
A little too expensive to not include breakfast or parking. 580 a night isn’t acceptable with neither of those 2.
Staff, location
Restaurant area. The patio is currently under reconstruction.
The Room was clean and the staff was very attentive
The restaurant food was ok not the best
Oldie but goodie!
N/a
Terrific location- can’t beat the views of the river! Modern room and nice bar/lounge area in the main lobby.
Can’t think of anything.
The staff was all very prompt and courteous, and to be honest very nice. The location makes it very easy to drive in and out of, much easier than most downtown chicago hotels where you have to double park and get honked at.... You pull into their circular drive and give your keys to the valet, and no stress. Hotel was clean and well apppointed. The location could not be better for taking in what makes Chicago great.
One critical downfall was the patio bar/restaurant being closed. If this was communicated in advance it wasn't done so very well. Small critique, but important to me, the chairs in the room weren't comfortable and I want a comfy place to sit while my wife is getting ready for dinner.
La ubicación es muy buena porque se encuentra cercano al río, zona muy céntrica
Algunas cosas del cuarto ya se ven desgastadas y viejas, le falta una renovación
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