Novotel Antwerpen - Ekeren

Hotels
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Novotel
7.5 (965 reviews)
Luithagen - Haven 6 , Antwerp , be

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 965 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
K
Kartar • couple • gb
8
2026-03-07 • via Nuitee
M
Marcelo • couple • pt
8
Foi muito boa. Check in e check out expeditos.
Pros:

Bons quartos.

Cons:

A localização é um pouco difícil para Ekerem ou para o centro de Antuérpia.

2026-03-06 • via Nuitee
G
Georza • couple • ro
9
2026-03-05 • via Nuitee
S
Sophie • couple • be
7
Séjour sans aucune gravité mais néanmoins moyen
Pros:

Facilité d'accès. Calme. Personnel de chambres souriant et chaleureux. Label clé verte. Produits Rituals à la salle de bain

Cons:

Absence des lampes de chevet ( trous prévus mais pas de luminaires). Lumière du miroir salle de bain défectueuse puis inexistante. Paroie douche pas très propre et pas étanche au joint. Pompe shampoing inutilisable. Sèche cheveux portant des traces de surchauffe donc pas engageant à utiliser. Très peu de chaînes à la télé. Frigo ne fonctionnant pas. Oreillers inconfortables. Personnel de la réception pas très chaleureux ni souriant. Nous vous envoyons ceci positivement,sans aucune agressivité, si cela peut vous aider à améliorer la situation 🙂 (chambre 37)

2026-03-05 • via Nuitee
G
Gottschall • family_with_children • de
9
2026-03-04 • via Nuitee
C
Concetta • family_with_children • fr
8
2026-03-04 • via Nuitee
J
Jeremy • family_with_children • gb
8
2026-03-04 • via Nuitee
A
Aicha • couple • nl
10
2026-03-02 • via Nuitee
A
Ann • solo_traveller • be
8
2026-03-02 • via Nuitee
F
Francis • couple • be
7
2026-03-01 • via Nuitee
F
Frederic.Pagnon. • family_with_children • fr
10
Exceptionnel
Pros:

Nous avons apprécié l'accueil à notre arrivée, nous avons apprécié qu'il parlait français à l'accueil, la chambre était d'une propreté exemplaire, le lit était très très confortable, bref nous avons absolument tout apprécié, de la télé au mobilier à la douche au WC, tout était vraiment parfait, je recommande sans hésitation

2026-03-01 • via Nuitee
H
Harold • couple • nl
10
2026-03-01 • via Nuitee
B
Birgit D • solo_traveller • be
8
aangenaam verblijf
Pros:

ik vind dat een hele leuke kamer met een zetel en ook een klein bureautje. Ook heel leuk dat je zelf koffie of thee kunt maken. Het ontbijtbuffet is ook altijd heel lekker.

Cons:

er was helemaal geen warm water. blijkbaar een mankement, maar ik vind wel dat ze een vergoeding zouden mogen aanbieden vB. bij volgend verblijf

2026-02-28 • via Nuitee
R
Rinerica • solo_traveller • nl
10
2026-02-28 • via Nuitee
C
Celine • family_with_children • be
8
2026-02-28 • via Nuitee
E
El Arrassi • couple • be
2
2026-02-28 • via Nuitee
L
Langmans • solo_traveller • be
6
2026-02-27 • via Nuitee
C
Carine • couple • be
8
2026-02-26 • via Nuitee
E
Eelco • solo_traveller • nl
8
Goed hotel als je voor zaken in de buurt moet zijn.
Pros:

Stille omgeving, ruime kamer, goede douche en lekkere douchegel.

Cons:

Het is wel echt op een industrieterrein.

2026-02-25 • via Nuitee
Q
Qassam • solo_traveller • fr
3
Cons:

The sofa bed was broken and not prepared for the children sleep, the staff was not cooperative. Misleading the customers by saying there is a breakfast,

2026-02-24 • via Nuitee