Novotel Antwerpen - Ekeren

Hotels
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Novotel
7.5 (1085 reviews)
Luithagen - Haven 6 , Antwerp , be

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1085 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
J
Juliette • family_with_children • nl
6
Prima, maar eigenlijk te duur voor wat je krijgt.
Pros:

Gratis parkeren

Cons:

Het is beetje vergane glorie, foto’s zijn niet representief voor hoe de staat van het hotel nu is.

2026-04-30 • via Nuitee
V
Vladislav • solo_traveller • bg
10
2026-04-30 • via Nuitee
H
Habi • couple • fr
10
Super
Pros:

Parfait

Cons:

C’était trop loin de tout

2026-04-30 • via Nuitee
V
Vladimir • extended_group • ba
10
2026-04-29 • via Nuitee
B
Bertie • couple • be
6
The hotel is in a good area close to where we needed to be, but we were not happy with the service.
Pros:

The breakfast wasn't bad, but the bacon was a bit too crispy. I think with low residency the breakfast area would be OK, but with the amount of people that were there it was messy and chaotic. the tables are too close to each other and there are not any personal around for most of the time. We had to wipe clean our own table and clean the chairs as well. Not well cleaned for a while.

Cons:

We didn't have any hot water in the morning. The front desk wasn't rude, but he wasn't friendly and the answer he gave in this regard were a bit insulting. He told us that there are only one boiler and that the large group used up all the hot water and that we should wait until 10h00. I asked him if there were no other plan he could make and he told us that we just need to wait, because there are in anyway no technician on site to rectify the problem. So, what was the problem then?

2026-04-28 • via Nuitee
A
Armand • couple • be
8
Aanrader
Cons:

oplaadpalen voor de auto, geen Tesla auto.

2026-04-27 • via Nuitee
C
Christiaan • solo_traveller • nl
7
Prima hotel voor een nachtje
Pros:

Prijs kwaliteitsverhouding prima

Cons:

Personeel kon wat klantvriendelijker

2026-04-26 • via Nuitee
A
Adaja • solo_traveller • nl
8
Pros:

Personeel was vriendelijk en het was schoon . Ontbijt was ook goed. Tevreden voor een nachtje

Cons:

In ons laken zaten allemaal kleine gaatjes door het hele laken heen. En mijn kinderen vonden de slaapbank echt vreselijk slapen. Ze vonden het een blok beton. Bed was wel wel heel goed op de gaatjes in het laken na dan

2026-04-26 • via Nuitee
M
marine • family_with_children • fr
8
2026-04-26 • via Nuitee
K
Kalyani • family_with_children • fr
8
2026-04-25 • via Nuitee
T
Taher • family_with_children • fr
10
Nous avons réservé une nuit dans cette Hôtel rien à dire calme, propre, la vue sur piscine je recomm
Pros:

Calme, la vue, la propreté, le petit déjeuner

2026-04-25 • via Nuitee
M
Marco • solo_traveller • nl
8
2026-04-25 • via Nuitee
J
Joep • family_with_children • nl
7
2026-04-24 • via Nuitee
V
VETHANAYAGAM • family_with_children • fr
8
2026-04-24 • via Nuitee
O
Olivier • solo_traveller • be
10
2026-04-24 • via Nuitee
G
Gido • extended_group • nl
5
redelijk
Pros:

ontbijt

Cons:

Klant vriendelijkheid van het personeel. En de verouderde kamers.

2026-04-24 • via Nuitee
J
José • family_with_children • pt
7
2026-04-21 • via Nuitee
W
Wendy • solo_traveller • be
8
2026-04-21 • via Nuitee
S
Sebastiaan1982 • extended_group • nl
7
2026-04-21 • via Nuitee
A
aubert • solo_traveller • fr
6
Pros:

Salle de pdj

Cons:

La propreté de la chambre et salle de bain, des traces de sang, de cheveux ... Pas du tout consciencieux

2026-04-20 • via Nuitee