Novotel Antwerpen - Ekeren

Hotels
Novotel
7.5 (1118 reviews)
Luithagen - Haven 6 , Antwerp , be

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1118 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
S
Sinoi solo_traveller fr
10
Pros:

Vraiment tout

2026-06-06 via Nuitee
M
Minhaz Morshed solo_traveller de
8
2026-06-02 via Nuitee
A
Alexa family_with_children ie
4
Schöner Pool, jedoch kein guter Zimmerstandard.
Pros:

Der Pool und der Garten.

Cons:

Modernisierungsstand der Zimmer. Klima nicht funktionstüchtig.

2026-06-01 via Nuitee
R
Ronald solo_traveller nl
10
2026-06-01 via Nuitee
C
Chantal solo_traveller be
7
Hotel pas à la hauteur d un 4 étoiles.
Pros:

La chambre était spacieuse avec bonne literie mais pour un hôtel 4 étoiles il y a des manquements: portes interieures sales , le distributeur de savon dans la douche vide.

Cons:

Pour un hôtel 4 étoiles il y a des manquements: portes interieures sales , le distributeur de savon dans la douche vide. La salle du petit déjeuner était salle, manque d organisation du personnel. La dame du petit déjeuner ne parle pas français ( hotel 4 etoiles) et pas du tout sympathique. Le buffet petit déjeuner pas à la hauteur d un 4 étoiles ( pain congelé ) et n est pas refourni.

2026-06-01 via Nuitee
L
Lea solo_traveller hr
5
Low Budget, mehr kann man nicht erwarten
Pros:

Der Pool ist das einzige, wofür sich der Aufenthalt lohnt.
Das überwiegend aehr junge Personal

Cons:

Die Zimmet sind in die Jahre gekommen und nicht sauber um nicht zu sagen abstoßend. Man muss Glück haben, dass man nicht zu viel in die Ecken schaut.
Das Frühstück ist minimalistisch, es wird einfach nicht nachgefüllt.

2026-05-31 via Nuitee
E
Ellen family_with_children nl
5
Het was oke maar niet het geld waard.
Pros:

Locatie en voorzieningen prima.

Cons:

Personeel is druk met voetbal kijken. Niet vriendelijk. Bedden waren vies.

2026-05-31 via Nuitee
L
lizzie family_with_children nl
9
Prima voor een nacht of doorreis
Pros:

Prima aan te rijden en ruime parkeerplaatsen en Tesla’s oplaadpunt

Cons:

X

2026-05-31 via Nuitee
D
De jong family_with_children nl
5
Niet voor herhaling vatbaar
Cons:

Was ronduit smerig ontbijt slecht van kwaliteit weinig personeel bar om 11 uur dicht buiten rond het zwembad en terras gewoon vies nog gevraagd tafel even schoon te maken was blijkbaar geen tijd voor

2026-05-31 via Nuitee
L
Lea couple hr
3
Pros:

Der Pool

Cons:

Die Zimmer sind schmutzig, beim Frühstück wird nicht nachgefüllt. Es ist eigentlich das Geld nicht wert

2026-05-31 via Nuitee
M
Merle family_with_children lu
7
Pros:

The swimming pool and garden and table tennis were a great hit with the children. Staff were super friendly.

Cons:

The room was hot and stuffy, sleeping with the window open was noisy. Lots of hooting trucks. The sofa bed for the children was creaky.

2026-05-30 via Nuitee
L
Linters solo_traveller be
9
2026-05-30 via Nuitee
A
Ann solo_traveller be
8
2026-05-29 via Nuitee
G
Gerald family_with_children nl
8
Cons:

Bedlampje kapot. parkeerplaats personenauto's vol (ca 23.30 uur), ook bij de buren!

2026-05-29 via Nuitee
L
Laura family_with_children gb
7
2026-05-28 via Nuitee
L
Lucien couple be
5
Geen 2de maal🤤
Pros:

Niets

Cons:

Restaurant

2026-05-28 via Nuitee
M
Melye solo_traveller fr
7
Pros:

L'hôtel était très bien les personnels aussi

Cons:

C'est trop loin et pas des transports à côté et pas de magasin ni de restaurant trop dommage.
Si ta pas de voiture pour te déplacer c'est mort t'es obligé de prendre un taxi

2026-05-27 via Nuitee
H
Hafies family_with_children nl
8
2026-05-27 via Nuitee
P
Ponomarenko solo_traveller pl
10
Pros:

Хороший номер. .есть холодильник

2026-05-26 via Nuitee
E
El Mansouri couple nl
5
overall i wouldn’t return as it didn’t live up to my standards
Pros:

the male receptions were great and super friendly

Cons:

the cleaning lady opened the door in the morning without knocking which was shocking. the bathroom contained limescale? the pool wasn’t as clean as we expected and the location was sketchy.

2026-05-25 via Nuitee