Novotel Antwerpen - Ekeren

Hotels
Novotel
7.5 (1304 reviews)
Luithagen - Haven 6 , Antwerp , be

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Location

Guest Reviews

7.5
Based on 1304 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
S
Suleman solo_traveller nl
8
2026-08-29 via Nuitee
M
Marina extended_group be
8
Pros:

Bien

2026-08-29 via Nuitee
M
Madhusudan solo_traveller in
6
2026-08-29 via Nuitee
M
Malalei family_with_children nl
8
Super leuk en super leuk
Pros:

Alles

Cons:

Alles was gewoon goed. Geen klacht om
In te dienen.

2026-08-28 via Nuitee
Y
Yosef couple nl
1
2026-08-28 via Nuitee
A
Adri couple es
5
2026-08-27 via Nuitee
L
Latif solo_traveller gb
6
2026-08-27 via Nuitee
G
Goytom solo_traveller nl
8
2026-08-26 via Nuitee
D
Daan solo_traveller nl
8
Good
Pros:

Proper hotel and nice spacious room.

2026-08-26 via Nuitee
K
Kemi couple be
10
Excellent stay, an all you can eat restaurant just 2 minutes away
Pros:

The location. The quietness. The welcome. The friendliness of the people. The variety of the breakfast. The cleanliness . I give an excellent score. It was a real getaway from hustling and bustling

Cons:

Only during breakfast that the floor was a bit gummy on the shoes. For the rest, I highly recommend

2026-08-25 via Nuitee
N
Nathalie solo_traveller be
1
Rampzalig
Pros:

Tesla opladers zijn handig

Cons:

Er was geen elektriciteit op de kamer ondanks vele pogingen met beide badges. Er bleek geen andere kamer beschikbaar, dus we konden niet verblijven in het hotel.

2026-08-24 via Nuitee
L
Leigh family_with_children gb
6
Numerous small issues which tainted what could have been a 5 star review
Pros:

It had a pool which was a nice addition. The restaurant was good albeit expensive. The toiletries were well stocked and smelt very nice.

Cons:

We were given the wrong key on arrival meaning we got access to an already occupied room. Thankfully they were not in the room at the time but we saw lots of belongings so quickly turned around. The next room we were given was only set for 2 people when we were a family of 4. The additional towels and pillows arrived quickly but housekeeping cleaned the room the next day and only left 1 towel although there were clearly more than one person occupying the room so we had to request more towels again. We were given only decaffeinated coffee pods which was minor but still a little annoying. We were told by reception we could order takeaway and eat it at the restaurant but when this arrived, restaurant staff disagreed and we got told to eat outdoors. Outdoors was full of smokers which made it unpleasant to eat.

2026-08-24 via Nuitee
Y
Yuta family_with_children rs
6
普通
Pros:

受付の方が丁寧に対応してくれた。

Cons:

4人で宿泊なのに、タオルが1人分しか部屋に用意されていなかった。ソファーベットの布団が臭かった。

2026-08-24 via Nuitee
R
Rosenau family_with_children de
1
2026-08-24 via Nuitee
K
kyla family_with_children gb
8
Clean comfortable friendly one night stay
Pros:

Clean and comfortable. Evening meal was very enjoyable. Staff were friendly and helpful, although a bit sparse at times. Breakfast was also really enjoyable.

Cons:

Little bit out the way so definitely need the car. Also saw a couple of racks running around and heard a lot of rustling in the hedge rows

2026-08-24 via Nuitee
R
Reshma Garib solo_traveller nl
8
Pros:

Vriendelijke personeel, gratis parkeergelegenheid

Cons:

Niet veel keuze aan ontbijt, krakend slaapbank

2026-08-24 via Nuitee
S
stessy solo_traveller be
7
Cons:

Le matelas est vraiment très inconfortable

2026-08-24 via Nuitee
G
george solo_traveller gb
10
Hols 2026
Pros:

Good parking area great breakfast friendly staff nice and quiet

Cons:

Nothing

2026-08-23 via Nuitee
S
Sjoerd family_with_children nl
5
Niet voor herhaling vatbaar
Pros:

Algehele verzorging goed en netjes

Cons:

Bedden, waarvan de veren voelt, viel enorm tegen

2026-08-23 via Nuitee
N
Nathan solo_traveller gb
7
2026-08-23 via Nuitee