Novotel Antwerpen - Ekeren

Hotels
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Novotel
7.5 (1181 reviews)
Luithagen - Haven 6 , Antwerp , be

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1181 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
L
Linnea • solo_traveller • se
5
2026-07-11 • via Nuitee
M
MONIKA • solo_traveller • no
9
2026-07-10 • via Nuitee
S
Stedehouder • family_with_children • nl
4
Heel erg onder de maat
Pros:

Het personeel was vriendelijk

Cons:

Het restaurant (prijs- kwaliteit heel matig), ontbijt (weinig keuze alles was al bijna op om 9u), rare vlekken op de vloerbekleding, schimmel op alle randen van de douche, Trap van het buitenzwembad zat los (niet veilig), trappenhuis lijkt die van een verlaten pand.

2026-07-10 • via Nuitee
A
Abdulaziz • family_with_children • om
4
2026-07-09 • via Nuitee
C
céline • solo_traveller • fr
7
2026-07-09 • via Nuitee
F
Firdaous • solo_traveller • es
6
2026-07-08 • via Nuitee
S
Sofia • solo_traveller • se
5
Pros:

Rent och fräscht.

Cons:

Poolen var inte uppvärmd. Hade jag vetat det hade vi inte bokat detta hottellet. Hårda kuddar, duschtvål var slut och handtvålen tog slut. Toaletten var separat med egen dörr och handfat/dusch låg bredvid. Trots att det stod att rummen är ljudisolerade hördes mycket ljud från andra hotellgäster som sent in på kvällen knackade på dörrar och sprang i korridoren.

2026-07-07 • via Nuitee
D
Dzhanik • family_with_children • de
3
2026-07-07 • via Nuitee
R
Ruthback • solo_traveller • se
7
Pros:

La piscina para los niños genial. Buen bufet de desayuno. El personal muy amable.

Cons:

Bastante alejado de todo, hacia un poco de calor en la habitación.

2026-07-06 • via Nuitee
N
Norwin • extended_group • nl
8
2026-07-05 • via Nuitee
M
Maarten • couple • nl
7
2026-07-05 • via Nuitee
Y
Yuliia • family_with_children • de
7
2026-07-05 • via Nuitee
R
Rene • family_with_children • dk
9
Pros:

Ganske fint hotel
God morgenmad
Tesla supercharger

Cons:

Masser af skrald rundt omkring i opholdshaven
Snavs på bunden af poolen
Fluer i juicen
Beliggende i industrikvarter

2026-07-04 • via Nuitee
C
Clari • couple • be
8
2026-07-03 • via Nuitee
B
Benjie • extended_group • nl
9
2026-07-03 • via Nuitee
M
Mohammed • solo_traveller • es
7
2026-07-03 • via Nuitee
A
Ana Burghelea • solo_traveller • ro
8
Ok
Pros:

Was ok for 1 night, far from Anvers center.

Cons:

Old room, refurbish will help.

2026-07-03 • via Nuitee
M
Maxime • solo_traveller • nl
7
Zwembad
Pros:

We waren er tijdens een hittegolf dus het buitenzwembad was ons geluk bij dit hotel, al hebben gasten allerlei brood verpakkingen laten liggen op het gras buiten, dit lag er op dag 3 nog steeds.

Cons:

Het is redelijk op afstand van andere bezienswaardigheden/restaurants etc. Je zit minstens 20 minuten in de auto. Daarnaast had een beveiliger mij verteld dat we de volgende dag tot 14:00 kosteloos konden uitchecken zonder extra kosten. Nou de volgende dag mochten we er €35 voor neer tikken. We dachten wel even te kunnen lunchen in het hotel, maar dat kan blijkbaar niet op zondag, dus we waren alsnog op tijd weg, toen hebben we alsnog onze €35 teruggekregen dus dat was wel netjes. De zogenoemde airco als je dit hotel googled is een waaier die heen en weer kan. Ook het zwembad mag vaker schoongemaakt worden, er lag behoorlijk wat viezigheid op de bodem.

2026-07-02 • via Nuitee
A
Andrei • solo_traveller • ee
5
Cons:

No airconditioning

2026-07-02 • via Nuitee
P
Petya • family_with_children • fr
2
Find another hotel
Pros:

Nothing

Cons:

Very noisy rooms. You could hear everything happening in the whole corridor. There was nothing for breakfast although we came down relatively early at 8.30h. Pancake machine and all coffee machines were not working, all jam and honey pots were empty, yogurt station was empty, no water no juice, no scrambled eggs…. Nothing. There was a pot with boiled eggs that looked horrendous, cracked, blue and dry from the inside like there being served for 7 days in a row. The reception lady gave me some free water and offered Kit Kats which I didn’t took as it’s not really a proper breakfast for a 5 years olds.

2026-06-30 • via Nuitee