Chattanooga Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.6 (625 reviews)
Two Carter Plaza , Chattanooga , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Some food items not satisfactory
Issues with shower heating

Categories

Cleanliness
8.58
General cleanliness mentioned positively; specific details not provided.
Service
9.05
Multiple reviews praised the warm, friendly, and accommodating staff, particularly highlighting standout staff members.
Location
8.89
Positive feedback regarding convenient location mentioned in several reviews.
Room Quality
8.54
Overall positive sentiment, with guests mentioning comfortable beds and clean rooms.
Amenities
8.57
Amenities were mentioned, with no major complaints; standard for this hotel tier.
Value for Money
8.43
Good value perception but some meals not meeting expectations lowered this score.
Food and Beverage
8.08
While some food experiences were praised, others were not as favorable, impacting the overall rating.
Overall Experience
8.65
Guests expressed satisfaction and likelihood of returning, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at our downtown Chattanooga Marriott. Unwind in rooms equipped with modern amenities including a flat-screen TV, refrigerator, and ergonomic chair.

Dining Options
Savor classic American cuisine at The Table South Kitchen + Bar or grab a quick bite at Lookout Café. End your day with drinks at The Bar at Table South while watching your favorite sports.

Prime Location
Situated in the heart of the Business District and near the Tennessee Aquarium, our hotel offers easy access to local attractions. Explore Ruby Falls or the Creative Discovery Museum just a short drive away.

Book now for a memorable stay at Chattanooga Marriott Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.6
Based on 625 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.08
Overall Experience: 8.65
M
Mobile37253083052 Business
10
M Club Hostess with the Mostest!
Pros:

A meeting was hosted here and was able to utilize the M Club on a daily basis. Denise in the M Club always went above and beyond with outstanding service with an infectious smile that made the visit even better.

2026-01-31 via Tripadvisor
9
980mackenziek Business
10
Thanks Chatt!
Pros:

Breakfast and dinner were both amazing! Mama Trice was so sweet and we loved her. The room was very clean and convenient for our conference.

2026-01-31 via Tripadvisor
X
X115SUdavido Business
10
Excellent people at Chattanooga Marriott Downtown
Pros:

Marriott Chattanooga Downtown has a wonderful staff who make your stay pleasant and welcoming. Moma Trice was an excellent host at the restaurant.

2026-01-31 via Tripadvisor
B
B7100JRcheryle Business
8
Wonderful Staff
Pros:

I gave this a 4 star review only because of the temperature. All common rooms, including the bar and restaurant areas are very cold.

I would like to make special mention of a server in the restaurant by the name of Mama Trice. I met her during a stay in December 2025 and saw her again this month, January 2026. She immediately remembered me and made me feel as welcome as a warm cup of chocolate on a cold winter day. She is absolutely delightful. I truly look forward to seeing her again during my next visit to Chattanooga.

2026-01-30 via Tripadvisor
W
waltm474 Business
10
Great!
Pros:

Caitlin, Autumn, and the iconic Mama provide awesome service along with the rest of the staff! In addition the food was great!

2026-01-30 via Tripadvisor
G
G9857PYcolleens Business
10
If you are looking for friendly service, you came to the right place
Pros:

I have to give a shout-out to Kayla and her colleagues at the restaurant. They were so welcoming, which is appreciated when you are traveling. Good breakfast as well so thumbs up all the way around.

2026-01-28 via Tripadvisor
A
AU1990 Couples Alabama
10
Excellent Hotel
Pros:

We've had the joy of calling Marriott Downtown Chattanooga home away from home, staying with them once or twice a month for the past five wonderful years. We've built lasting connections with the front desk, restaurant/bar, MClub, and market staff members who make every visit truly special. Feeling like family, everyone goes above and beyond to make us feel welcome and at ease. Denise Howard, the incomparable hostess with the mostess, shines brightly with her exceptional service, setting up the breakfast buffet with a warm and inviting smile that's simply the best!

2026-01-25 via Tripadvisor
T
taylormF7252EQ Business
10
Amazing breakfast service!!
Pros:

I had breakfast upstairs. Single handedly the best service I have ever had! Ask for Moma Trice! She was incredible!!

2026-01-25 via Tripadvisor
C
Coastal00929316083 Business
10
Awesome service
Pros:

Great food and excellent service! Trice was very nice and warming. Simple the best!!! Thx for making my snow day more enjoyable.

2026-01-24 via Tripadvisor
D
davidmG6789ZJ Couples Atlanta, Georgia
10
Great Stay - Marriott Chattanooga Downtown
Pros:

Just finished a stay at the Marriott downtown in Chattanooga. What a great stay. The hotel is convenient to downtown, staff very accommodating and nice rooms. We are Marriott loyalty members so we had access to M-Club. Denise the M-Club hostess was exceptional. The atmosphere and food presentation was among the best we have seen at Marriotts around the world. We travel through Chattanooga frequently and will be back.

2026-01-23 via Tripadvisor
M
matthewtV1168IO Family
10
Best M Club is in Chattanooga!
Pros:

Not the largest M Club but the best! Decor was very well done. The hostess Denise was super and so was the food! Best overall!

2026-01-23 via Tripadvisor
S
sadies448 Business
10
Very lovely experience
Pros:

I had a wonderful time, all working employees were extremely helpful and nice. The exclusive lounge was beautiful headed to tell properly cleaned Miss Dennise, Howard and Miss Jennifer were very lovely ladies to speak to and talk to while in there. I think they both went above and beyond for me!

2026-01-21 via Tripadvisor
E
Erinbbell_2018 Family
10
Visiting family
Pros:

Mama Trice was amazing! Such wonderful service and such a wonderful woman! We have her every time and ask for her! She is the best.

2026-01-21 via Tripadvisor
V
vmd1163 Family Ames, Iowa
10
Quiet and great ambiance!
Pros:

Quiet and very comfortable Marriott! The Club has complementary food and drinks! It was a wonderful experience!

2026-01-21 via Tripadvisor
H
Hua extended_group us
9
2026-01-20 via Nuitee
K
Kelli family_with_children us
10
Easy, convenient staff was very helpful and friendly
Pros:

Close to convention center
Easy parking

Cons:

Bath room was a little janky

2026-01-19 via Nuitee
N
Nancy couple us
10
We loved it and we had a great time.
Pros:

It was clean and fresh smelling. Close to food and places to see.

Cons:

Nothing at all.

2026-01-19 via Nuitee
A
Ajit extended_group us
9
Pros:

Description was saying two queen beds, but we got two full beds.

2026-01-19 via Nuitee
H
HIDEHIKO solo_traveller sg
9
2026-01-19 via Nuitee
M
Marge family_with_children us
6
Go stay at a super 8 and save your money
Pros:

The staff at breakfast was phenomenal, very sweet!

Cons:

Way over priced for room and breakfast buffet was way overpriced for the quality of food. Bathroom was subpar and needed renovations or to be cleaned better. We had a nice view of the roof. Pool was so so small for the size of the hotel. Way over priced. Parking is NOT included. Rip off.

2026-01-19 via Nuitee