Chattanooga Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.6 (625 reviews)
Two Carter Plaza , Chattanooga , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Some food items not satisfactory
Issues with shower heating

Categories

Cleanliness
8.58
General cleanliness mentioned positively; specific details not provided.
Service
9.05
Multiple reviews praised the warm, friendly, and accommodating staff, particularly highlighting standout staff members.
Location
8.89
Positive feedback regarding convenient location mentioned in several reviews.
Room Quality
8.54
Overall positive sentiment, with guests mentioning comfortable beds and clean rooms.
Amenities
8.57
Amenities were mentioned, with no major complaints; standard for this hotel tier.
Value for Money
8.43
Good value perception but some meals not meeting expectations lowered this score.
Food and Beverage
8.08
While some food experiences were praised, others were not as favorable, impacting the overall rating.
Overall Experience
8.65
Guests expressed satisfaction and likelihood of returning, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at our downtown Chattanooga Marriott. Unwind in rooms equipped with modern amenities including a flat-screen TV, refrigerator, and ergonomic chair.

Dining Options
Savor classic American cuisine at The Table South Kitchen + Bar or grab a quick bite at Lookout Café. End your day with drinks at The Bar at Table South while watching your favorite sports.

Prime Location
Situated in the heart of the Business District and near the Tennessee Aquarium, our hotel offers easy access to local attractions. Explore Ruby Falls or the Creative Discovery Museum just a short drive away.

Book now for a memorable stay at Chattanooga Marriott Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.6
Based on 625 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.08
Overall Experience: 8.65
A
Alexia family_with_children us
10
2026-02-26 via Nuitee
C
Cody solo_traveller us
1
Great location, clean, good food, absolutely abhorrent customer service and is a reflection on the destructive capabilit
Pros:

Was clean, good food.

Cons:

Doesn’t do Apple Pay, morning employee was an absolute fool. Doesn’t align with corporate policy. Basically if I didn’t have access to a friend’s card, I’d have to end my vacation early with just how poorly the payment system is. Was told Apple Pay was fine and almost had to cut my trip short because they do not. Apparently this specific location is still in the Stone Age.

2026-02-23 via Nuitee
E
Erlandson couple us
8
2026-02-22 via Nuitee
V
Venture03713982435 Family
10
Great room and service
Pros:

The room was very clean and spacious enough for one night. The breakfast the next morning was not included, but you got a lot of food for money. Our waitress Kayla was exceptional, as was the hotel lobby staff and our valet went above and beyond.

2026-02-21 via Tripadvisor
9
929ee Family
10
Breakfast With a Smile
Pros:

Mama Trice provided outstanding table service during our visit to Chattanooga. What a delight! She is a ray of sunshine.

2026-02-21 via Tripadvisor
C
Curious50102119100 Couples
10
Lovely
Pros:

Good and service to as amazing. Mama Trice was the absolute sweetest. Definitely would like to return

2026-02-20 via Tripadvisor
S
shawncO3123AM Couples Hampton, Georgia
10
Valentine's weekend
Pros:

Room was great, service was phenomenal. Had the best breakfast, the French toast is amazing. Autumn was a fantastic server.

2026-02-15 via Tripadvisor
X
X4785ETchrisw Couples
10
Great Service from Moma Trice!
Pros:

I had a wonderful experience at Marriott Downtown Chattanooga thanks to my server, Moma Trice. She was absolutely amazing providing quick, attentive service while maintaining a warm, friendly, and professional personality. She made me feel genuinely welcomed and taken care of throughout my visit. Her positive attitude and dedication truly stand out, and I always look forward to seeing her whenever I return. Exceptional service like hers makes every visit memorable. Highly appreciated and highly recommended!

2026-02-14 via Tripadvisor
X
X262LUaustinc Couples
10
Mona Trice the best server at downtown Marriott Chattanooga.
Pros:

We had an outstanding experience at the Chattanooga Marriott Downtown, and the highlight of our visit was our server, Mona Trice. Mona was absolutely incredible from start to finish. She was attentive without being intrusive, friendly without being overbearing, and genuinely made us feel welcome.

Her attention to detail, positive attitude, and professionalism truly stood out. She anticipated our needs before we even had to ask and made sure everything was perfect throughout our meal. It’s rare to find service that feels both personal and polished, but Mona delivered exactly that.

2026-02-14 via Tripadvisor
S
sanaq275 Family
10
Good hotel good staff
Pros:

The staff is amazing. It speaks well to the hotel itself.
I’ve been coming here for 4 years and am super impressed w the fact that much of the same staff is still here from when I first came. How the bs txs their staff impacts how I am treated, I’m sure.

2026-02-13 via Tripadvisor
L
laurapW5812DR Business
10
Teachers Learning
Pros:

Caitlyn M. Provided excellent service, answered all of our questions, and was very attentive. The food was great, the coffee was flowing, and it was an overall great experience.

2026-02-11 via Tripadvisor
T
Tour36680531115 Business
10
Outstanding service experience
Pros:

2nd time at this location. And I will encourage anyone to stay here. All the staff was pleasant and friendly. My room was always clean. But the breakfast was amazing! On my last day, several guests applauded Mrs. Denise Howard (Hostess with the mostest) and the Chefs (Dee Lo, Demetrius and Margorito). If anyone comes here, they will not be disappointed.

2026-02-11 via Tripadvisor
O
O2157ZHchadm Business
10
Ms. Denise and the M-Club is great.
Pros:

Ms. Denise in the lounge is the best! The food is great and always a welcoming environment. The lobby was busy walking in, but in a good way, as people were enjoying their time together.

2026-02-09 via Tripadvisor
T
T327AVclairew Business
10
Warmest staff, good location
Pros:

The staff are simply amazing. The hotel is inaccurate a good location with easy access to highways and downtown. Rooms are spacious and comfortable. Shout-out to Moma Trice and Miss Denice who always make my staybspecial!

2026-02-05 via Tripadvisor
V
Vsehi Business Hilton Head, South Carolina
10
Myla, a front desk staff is exceptional
Pros:

The front desk staff, specifically Myla has been very helpful. She is exceptionally friendly and goes out of her way to make your stay very enjoyable.

2026-02-04 via Tripadvisor
B
B2403LXryanb Business
10
Chattanooga Business Trip
Pros:

Always top notch service. Amenities are awesome and the staff is incredible. Denise “the Hostess of the mostess!” Is always cheerful and takes care of her members!!

2026-02-03 via Tripadvisor
A
A7009KKjonathanf Business
10
10/10 service
Pros:

Alysia was amazing and very helpful. I am a regular of this hotel and she has always been an amazing help and incredibly patient
10/10 service!

2026-02-02 via Tripadvisor
M
Mobile37253083052 Business
10
M Club Hostess with the Mostest!
Pros:

A meeting was hosted here and was able to utilize the M Club on a daily basis. Denise in the M Club always went above and beyond with outstanding service with an infectious smile that made the visit even better.

2026-01-31 via Tripadvisor
9
980mackenziek Business
10
Thanks Chatt!
Pros:

Breakfast and dinner were both amazing! Mama Trice was so sweet and we loved her. The room was very clean and convenient for our conference.

2026-01-31 via Tripadvisor
X
X115SUdavido Business
10
Excellent people at Chattanooga Marriott Downtown
Pros:

Marriott Chattanooga Downtown has a wonderful staff who make your stay pleasant and welcoming. Moma Trice was an excellent host at the restaurant.

2026-01-31 via Tripadvisor