Chattanooga Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.6 (658 reviews)
Two Carter Plaza , Chattanooga , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Some food items not satisfactory
Issues with shower heating

Categories

Cleanliness
8.58
General cleanliness mentioned positively; specific details not provided.
Service
9.05
Multiple reviews praised the warm, friendly, and accommodating staff, particularly highlighting standout staff members.
Location
8.89
Positive feedback regarding convenient location mentioned in several reviews.
Room Quality
8.54
Overall positive sentiment, with guests mentioning comfortable beds and clean rooms.
Amenities
8.57
Amenities were mentioned, with no major complaints; standard for this hotel tier.
Value for Money
8.43
Good value perception but some meals not meeting expectations lowered this score.
Food and Beverage
8.08
While some food experiences were praised, others were not as favorable, impacting the overall rating.
Overall Experience
8.65
Guests expressed satisfaction and likelihood of returning, overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at our downtown Chattanooga Marriott. Unwind in rooms equipped with modern amenities including a flat-screen TV, refrigerator, and ergonomic chair.

Dining Options
Savor classic American cuisine at The Table South Kitchen + Bar or grab a quick bite at Lookout Café. End your day with drinks at The Bar at Table South while watching your favorite sports.

Prime Location
Situated in the heart of the Business District and near the Tennessee Aquarium, our hotel offers easy access to local attractions. Explore Ruby Falls or the Creative Discovery Museum just a short drive away.

Book now for a memorable stay at Chattanooga Marriott Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.6
Based on 658 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.08
Overall Experience: 8.65
P
P5703KXteresab Family Palm Beach Gardens, Florida
6
Not a good stay
Pros:

First the "good": Robyn in the lobby bar was fantastic as a concierge and bartender.

Now the "bad": There is no 'M' club that I would advertise; no seats, just snacks, coffee and sodas. No breakfast either. It was so minimal, my key failed and I did not bother to get it fixed.

Second "bad': If you are hosting a convention of hundreds of teenagers, don't sell to the general public. They will come to hate your hotel. Noise, elevator misuse, and general mayhem throughout. Sorry, won't be back....

2026-04-11 via Tripadvisor
V
vondab617 Couples
10
A wonderful time
Pros:

We were staying at The Read House and came here for breakfast
The food was good and Mama Trice was wonderful!

2026-04-11 via Tripadvisor
J
jackcT3228EO Family
10
Apr visit to TN
Pros:

Great hotel. Wonderful service at M Club, bar, and dining room. Denise, Jared, and Mama Trice made are stay very special. One negative, the coffee is terrible.

2026-04-11 via Tripadvisor
M
MELINDA couple us
10
Both my mother and daugher have disabilities. The staff was so helpful when taking us to our room.
Pros:

We had room service for breakfast. It was fast, hot, and delicious. The staff who delivered was so nice and efficient.

2026-04-11 via Nuitee
H
heathern614 Family
10
Pampered for Breakfast
Pros:

The hotel was good. The servers for breakfast were awesome. They put a smile on my face and made me feel well taken care of and blessed to be there. I would like to give a special callout tk Mama Trice. If you want to start your day off right, Make sure you stop by the 2nd floor! You wont regret it! Good food and good service!

2026-04-10 via Tripadvisor
8
866teer Family
10
Mama trice treated us as family
Pros:

We absolutely love mama trice down she made me feel like I was at home with family. My family also enjoyed the chef they took care of me and family as if we were their own. Any time we pass through We will always stop through to see mama trice.

2026-04-10 via Tripadvisor
F
faithbP514MO Family
10
Amazing.
Pros:

The waiter Moma Trice was an excellent waiter, she was very helpful when we needed it and the service was very fast. She is a great waitress!

2026-04-10 via Tripadvisor
T
tenleyo373 Business
10
We Love Moma Trice
Pros:

Amazing, whole hearted, good food, Overall amazing business

2026-04-09 via Tripadvisor
J
jennamU912TJ Friends getaway
10
Amazing
Pros:

She was very welcoming and made the whole experience amazing!

2026-04-09 via Tripadvisor
C
cwR4720RM Business
10
Overall a great experience
Pros:

Martiott downtown Chattanooga
Everyone was friendly and helpful. The hotel is beautiful and the rooms were clean and comfortable. It’s within walking distance to restaurants and shops. There’s also s shuttle. The restaurant in the hotel had delicious food and friendly staff.

2026-04-09 via Tripadvisor
4
471danz Family
10
Amazing 2nd Birthday Celebration
Pros:

We came to Chattanooga to celebrate our daughters 2nd birthday at the Aquarium and selected the Marriott Downtown based on being a newer renovated product and close proximity. The arrival experience was warm and welcoming and Jonathon at the front desk was present for every interaction going forward.

They sent an adorable birthday amenity with a handwritten card from the staff. It was also our first night sleeping without a pack and play or crib and we were very impressed with how quiet and clean the rooms were with a toddler crawling around.

10/10 would recommend this hotel for anyone traveling to town!

2026-04-07 via Tripadvisor
M
Meron family_with_children us
10
2026-04-06 via Nuitee
R
Rios solo_traveller us
10
Wonderful stay. Amazing staff. Mama Trice at the restaurant and front desk staff were incredible.
Pros:

Location! This property is in the heart of Chattanooga Downtown area. The property is well kept; bed was comfortable.

Cons:

I cannot think about something that I did not like about this hotel.

2026-04-04 via Nuitee
R
ryangT4912BZ Solo travel
10
Solid Spot for the night.
Pros:

The hotel was clean and the staff was awesome! Codi at the front desk was helpful, kind, and warm in her welcome/check in. Annah with room service was professional, engaging, and friendly! Wonderful stay! Booked an hour before I got there and everything was ready/smooth.

2026-04-02 via Tripadvisor
H
Heffner family_with_children us
9
2026-04-02 via Nuitee
1
111cadenk Friends getaway
10
Moma Trice is amazing
Pros:

“Moma Trice” was so kind to all of us and got our food out right on time. She was in such a great mood even for early in the morning.

2026-04-01 via Tripadvisor
A
amandajadea Business Granger, Indiana
10
Accommodating Front Desk & Various Amenities
Pros:

I had a great stay at the Chattanooga Marriott Downtown and would definitely return. What stood out most was the excellent customer service. On my first night, there was an extremely loud family in the room next to me that was screaming until around 2am. I called the front desk, and the staff member was incredibly understanding and accommodating. She moved me to another room in less than five minutes, which I really appreciated after a long travel day.

Another highlight was the gym — it was huge and had a wide variety of equipment. It’s one of the better hotel gyms I’ve seen and perfect for anyone who likes to keep up with their workouts while traveling.

I also really enjoyed the food options available in the cafe and lobby area. There were plenty of choices for quick bites and meals, and the breakfast in the club lounge was especially great. It made mornings easy and convenient.

Overall, between the helpful staff, great amenities, and solid dining options, this hotel made for a very comfortable and enjoyable stay in Chattanooga.

2026-03-31 via Tripadvisor
E
Emma solo_traveller us
8
2026-03-30 via Nuitee
D
Donna couple us
10
We will return
Pros:

Walking convenient to downtown. Very nicely decorated and food was great!

2026-03-28 via Nuitee
Z
Z5776DHlisam Family
10
Breakfast at Marriott
Pros:

Kayla was a wonderful waitress and made sure we had everything we needed! Breakfast was delicious too.

2026-03-25 via Tripadvisor