Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy bedrooms
Excellent breakfast
Cons:
Outdated facilities
No WiFi
Noise from surroundings

Categories

Cleanliness
8.15
Several mentions of outdated facilities and issues with room maintenance.
Service
9.15
Consistently positive feedback regarding staff friendliness and service quality.
Location
9.65
Repeated praises for the hotel's prime location near attractions and transport.
Room Quality
7.65
Some reviews indicated rooms were just okay or facilities felt dated.
Amenities
8.65
Good amenities mentioned, though some guests felt more could be offered.
Value for Money
8.65
Overall acceptable value for a centrally located hotel.
Food and Beverage
8.15
Mixed reviews on food with highlights on breakfast but some inconsistency reported.
Overall Experience
8.75
Despite some issues, the general sentiment remains positive with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:29

Property Description

Luxurious Accommodations and Amenities

Situated in Auckland's vibrant waterfront district, Mövenpick Hotel Auckland offers 207 elegantly refurbished guest rooms and suites. Enjoy Smart TV's, manuka honey toiletries, and complimentary WiFi during your stay.

Relaxation and Recreation

Unwind with a morning yoga class in the Wellness Room or immerse yourself in a good book in the beautifully decorated library. The hotel also features a modern business center and an urban alfresco event space, The Deck, for gatherings.

Exquisite Dining Experience

Indulge in international cuisine and stunning city views at Vue Restaurant, open for breakfast and dinner. For a more casual setting, Attica Bar offers a variety of beverages until late. With 24-hour reception, Mövenpick Hotel Auckland ensures a seamless stay.

Book now to experience luxury and convenience at Mövenpick Hotel Auckland!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the hotel offers a valet car parking service. Limited valet parking is available on site and charges are applicable. Parking is available on a first come first served basis. Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2490 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
• family_with_children • au
8
2026-04-18 • via Nuitee
K
Kim • family_with_children • kr
10
Pros:

위치가 너무 좋았어요. 페리 선착장 바로 앞이고 걸어서 모든 것을 해결할 수 있었습니다. 주변이 번화가라 간단히 사먹을 식당도 많아요.

2026-04-17 • via Nuitee
J
Jenna • couple • nz
10
2026-04-14 • via Nuitee
A
Amanda • family_with_children • nz
4
Amazing location and views of the harbour however due to our experience we will not be rushing back to stay.
Pros:

The property is in a great location for exploring the city.

Cons:

Terrible experience with WIFI continually dropping out during our stay. We had to phone through more than once to request fixing and after this kept switching our tv off and back on all night to reset. WIFI reception also would not stick for our devices making doing any work impossible.

We found cockroaches running around in the room prior to check out.

2026-04-14 • via Nuitee
D
Diane • solo_traveller • us
9
2026-04-13 • via Nuitee
L
laura • family_with_children • au
9
Pros:

Great location near the wharf and shops. Friendly staff. The kids loved the daily chocolate hour offering a small buffet of treats. Rooms are spacious and clean. The breakfast buffet and restaurant were fantastic.

Cons:

A free shuttle to and from the airport would be a plus.

2026-04-13 • via Nuitee
K
Kevin • solo_traveller • nz
8
2026-04-13 • via Nuitee
J
J_Fizzle89 • Family • Newcastle, Greater Newcastle, New South Wales
8
Beautiful hotel in a great location!
Pros:

I'll start with the good stuff first!

Hotel staff at check in were super friendly. We had to disembark a cruise early due to the cyclone, and they were amazing and offered us early check in at 830. We chose to wait for our original room which was on the 11th floor instead of the 6th floor. They rung us when the room was ready which was great!

Hotel is super clean, room is amazing - lots of space, kettle and coffee machine, and the shower is huge! Beds are super comfy and we could see the Auckland tower from our room.

Breakfast was extra but was decent. Food was all fresh and a good variety available.

They do a chocolate happy hour everyday where they do free chocolate, icecream and a selection of cakes etc which is a really nice touch and the kids loved it!

Location is great - 5-10 minute walk (with a 5 and 7 year old) from the cruise terminal. Close to the train station and harbour, and heaps of shops and food options in walking distance.

There were a couple negatives though, unfortunately. Firstly, our room card didnt work on 2 occasions, so we had to go downstairs twice to get it rectified.

We had also requested our room be serviced, and after being out for 3 hours, it still wasn't done. It did eventually get done later in the afternoon though.

Lastly, and the most disappointing was breakfast. They initially tried to tell us we had to pay, despite us already paying for it. They then sat us down (2 adults and 2 young kids) at a table. When we returned, they had allocated the table to someone else, and we were left standing with our food and drinks for 5 minutes while they tried to sort out the issue. They did eventually find us another table, but it was disappointing to have our table given away after a few minutes, and standing in the middle of the room with all our food and drinks and 2 hungry kids was disappointing and a little frustrating.

If we hadn't experienced those few things, it wouldve been a 5 star review! Despite that, the room and hotel overall was great and we would probably stay there again.

2026-04-12 • via Tripadvisor
L
Liam • couple • nz
9
amazing stay, wished we'd been able to stay longer and can't wait to visit again
Pros:

Despite the poor weather, loved the stay in the city
Great location, room was clean and comfortable
Lovely breakfast, amazing selection
Can't wait to stay again
Easy check in process along with the valet parking

Cons:

Only issue was we couldn't link/mirror phone to the TV but that could've been me :)

2026-04-12 • via Nuitee
B
Beverley • couple • nz
10
Fully recommend this hotel.
Pros:

Very nice hotel. Great location, very accommodating reception staff n our stay was very comfortable.

Cons:

Nothing.

2026-04-12 • via Nuitee
M
Mark • family_with_children • gb
8
2026-04-10 • via Nuitee
B
Brigitte • family_with_children • de
8
2026-04-10 • via Nuitee
K
Kristy • family_with_children • nz
10
easy, friendly and comfortable stay
Pros:

close to town

Cons:

no parking

2026-04-10 • via Nuitee
M
Mohamed • extended_group • nz
9
Great comfortable experience
Pros:

The view from the room

Cons:

None

2026-04-07 • via Nuitee
C
Carolyn • family_with_children • au
10
2026-04-07 • via Nuitee
M
Meredith • couple • au
9
2026-04-06 • via Nuitee
M
Michael • couple • nz
10
2026-04-06 • via Nuitee
V
Victoria • family_with_children • nz
10
2026-04-04 • via Nuitee
J
Jennifer • solo_traveller • us
7
My room had a nice view. I did not love the mini bar options. And the basket service was great.
Pros:

The breakfast and restaurant were lovely

Cons:

The downstairs cafe/bar does not keep hours conducive to people who work late.

2026-04-04 • via Nuitee
C
Christian • couple • de
7
Top Lage für Einkaufen und Schiffsreise
Pros:

Lage optimal wenn man Einkaufen will und danach sich auf eine Cruise macht.

2026-04-04 • via Nuitee