Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems
Old building and amenities

Categories

Cleanliness
7.4
Several reviews mentioned issues such as old odors and unclean pools.
Service
8.9
Positive feedback on staff friendliness and service quality.
Location
9.4
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
7.9
Mixed sentiment; some rooms reported issues like humidity and maintenance concerns.
Amenities
7.9
Amenities offered were not fully operational, such as the pool and sauna.
Value for Money
8.4
Price disputes and quality perception affected value assessment.
Food and Beverage
8.4
Breakfast service quality was praised but some food items received negative feedback.
Overall Experience
8.9
Generally positive, despite specific issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Contemporary Rooms with Free WiFi
Hotel Chicamocha offers modern and stylish rooms with complimentary WiFi, providing guests with a comfortable and connected stay. The rooms are elegantly decorated with lime green bedding and feature convenient amenities such as queen-size beds, LCD TVs, and seating areas. Some rooms even boast a separate dining area for added convenience.

Gym, Massage Service, and Discounted Golf Club Access
Guests can enjoy a range of facilities at Hotel Chicamocha, including a well-equipped gym to stay active, rejuvenating massage services for relaxation, and discounted access to the prestigious Ruitoque Golf Club. Whether guests prefer to work out, unwind, or enjoy a round of golf, the hotel caters to various leisure preferences.

Buffet-style Restaurant and Exotic Cocktails Bar
Indulge in delectable Italian specialties at the buffet-style restaurant, where guests can savor a variety of dishes. The bar offers a selection of exotic cocktails, perfect for unwinding after a day of exploring. Additionally, guests can start their day right with a delicious breakfast featuring fresh fruits, juices, and pastries.

To experience the perfect blend of comfort, convenience, and leisure amenities, book your stay at Hotel Chicamocha now.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

When traveling with pets, please note that an extra charge of COP 50.000 per pet, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 8 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Location

Guest Reviews

8.4
Based on 414 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
J
John • solo_traveller • co
9
2026-10-23 • via Nuitee
L
Laura Juliana • solo_traveller • co
1
Nefasta!
Pros:

Nada

Cons:

El aseo pésimo!!! mucho ruido exterior. Neveras ruidosa. Aires acondicionados ruidosos y dañados
Toallas viejas

2026-10-21 • via Nuitee
J
José Albeiro • couple • co
7
Agradable pero faltaron cosas
Pros:

El hotel es muy bonito en general, la cocina, los espacios con los que cuentas y el ambiente hace que la persona se sienta cómoda y visualmente agradable.

Cons:

En la habitación estaba un foco de luz dañado, se les dijo sobre el daño y nunca fueron a revisar ni hacer el cambio, tampoco contaba con mini nevera o algo donde pudiera guardar bebidas.

2026-10-16 • via Nuitee
J
Juan Manuel • family_with_children • co
7
Cons:

Bed mattress was too stiff, difficult to sleep properly

2026-10-15 • via Nuitee
J
Jesaias Ismael • couple • br
9
2026-10-15 • via Nuitee
J
Jairo • couple • co
8
2026-10-15 • via Nuitee
F
Felpollo21 • extended_group • co
8
Precio y calidad maravillosos....
Pros:

Buen desayuno, la piscina deliciosa.

Cons:

La ducha estaba tapada, la arreglaron al decir en recepción.
El primer día no arreglaron la habitación...

2026-10-14 • via Nuitee
T
Tatiana • couple • co
7
Pros:

la zona húmeda y los juegos

Cons:

La información del horario de piscina errada. La atención en el desayuno éramos cinco personas y no tienen control habitación- # de personas, luego si llega otra persona y da el número le tratan con prevención como si fuera un ladrón de desayuno. En la zona hay mucho ruido externo y un prostibulo a cuadra y media

2026-10-14 • via Nuitee
D
Daniel • solo_traveller • co
7
Cons:

Indagué por la posibilidad de reducir la permanencia del último día pero no hacían devolución del dinero. Aspecto a mejorar.

2026-10-14 • via Nuitee
J
Juan Carlos • couple • co
9
Pros:

Muy buen servicio

Cons:

La atencion en el lobby es bastante demorada

2026-10-14 • via Nuitee
C
Cruz • solo_traveller • co
9
Pros:

Las instalaciones y la ubicación

Cons:

El aseo de las habitaciones

2026-10-13 • via Nuitee
D
Driely • solo_traveller • br
9
Foi um período agradável e muito bom.
Pros:

O café da manhã era bem regional, mas tinham opções generalistas. A localização é excelente, bem próximo de mercados e restaurantes. O check in e check out foram muito rápidos.

Cons:

Não havia geladeira no quarto em que eu fiquei, portanto, não foi possível guardar nada.

2026-10-13 • via Nuitee
H
Hincapié Atehortúa • couple • co
10
Comodidad
Pros:

Amplitud. Comodidad y aseo

Cons:

Discotecas cerca y con mucho ruido nocturno

2026-10-13 • via Nuitee
D
Diego2003 • couple • co
2
Un hotel alguna vez considerado clásico pero muy descuidado en sus instalaciones
Pros:

El personal es muy amable y los precios están muy bien.

Cons:

En general, las instalaciones del hotel están muy descuidadas y se nota que nunca han invertido en remodelación. Las cortinas, los baños, las cobijas, los clósets en mal estado, etc. Es un lugar descuidado y abandonado en ese sentido. No regresaría a menos que tuviera un presupuesto muy ajustado o que por temas de logística y tiempos de desplazamiento, me fuera conveniente la ubicación. Los baños de las zonas sociales parecen baños de centro comercial antiguo, los lavamanos, la piscina, los escritorios, cajones, etc. Solicitamos una plancha y la que nos trajeron solo conectaba y encendía, pero ni siquiera tenía la rueda para graduar la temperatura. Realmente muy precario.

2026-10-13 • via Nuitee
R
Roberto Antonio • family_with_children • co
2
Pros:

Ubicación

Cons:

Habitaciones

2026-10-13 • via Nuitee
T
Teresa • solo_traveller • co
8
Pros:

Large, well maintained hotel. Staff helpful and professional. Room and bathroom were large.
Nice pools and facilities. Good for families. Restaurant in the hotel served good food. Breakfast was good with a variety of choices.

Cons:

Breakfast staffing needed more help at peak times to replenish food items and bus tables. Some items were unavailable without a wait.

2026-10-13 • via Nuitee
V
Viviana • solo_traveller • co
8
Placentero
Pros:

El desayuno, muy rico y variado.

Cons:

La infraestructura del Hotel aunque bien conservada ya se siente muy vieja.

2026-10-13 • via Nuitee
K
Katy Marzola • couple • co
10
Pros:

La amabilidad del personal, ubicación y con booking obtuve un excelente precio. Desayuno exquisito y variado

Cons:

Perderme el desayuno el último día aunque el horario es aceptable 7am

2026-10-13 • via Nuitee
J
Jose isain • extended_group • co
7
2026-10-12 • via Nuitee
J
Julio Cesar • solo_traveller • co
10
Pros:

Excelente habitaciones . Excelente desayuno . Personal muy atento y respetuoso

2026-10-11 • via Nuitee