Hotel Castellana Inn

Hotels
8.6 (582 reviews)
CR 49 94-38 , Bogotá , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Inadequate restaurant service
Room arrangement problems

Categories

Cleanliness
7.49
Multiple reviews indicate issues with cleanliness, including inadequate housekeeping and unclean bathrooms.
Service
9.46
Overall service was positively described, especially by those mentioning the friendly reception staff.
Location
9.5
Frequent positive mentions highlight the excellent location of the hotel.
Room Quality
8.45
Some reviews indicate satisfactory room quality despite specific issues like bed arrangements.
Amenities
8.48
Amenities were generally well-rated, although there were complaints regarding breakfast availability.
Value for Money
8.44
Reviews suggest the hotel provides decent value, particularly at the lower booking rates.
Food and Beverage
7.99
Breakfast and food service received some complaints but also positive remarks for quality.
Overall Experience
8.96
The overall experience was rated positively, although certain areas needed improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:44

Property Description

Convenient Location
Hotel Castellana Inn is ideally situated just a 5-minute walk from Parque de la 93 park, offering easy access to nearby attractions and commercial centers.

Comfortable Accommodation
Enjoy a tranquil stay in our rooms featuring private bathrooms and flat-screen cable TVs, providing the perfect retreat after a day of exploration.

Exceptional Amenities
Guests benefit from complimentary local calls, 24-hour front desk assistance, a lift for convenience, and a fitness center for relaxation during your stay.

Plan your visit to Bogotá and experience the convenience and comfort of Hotel Castellana Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 582 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
J
Jairo solo_traveller gt
9
Pros:

Ubicación, atención y servicio del personal

2026-04-17 via Nuitee
E
Edwin couple co
8
2026-04-17 via Nuitee
F
FERNANDO family_with_children co
9
Pros:

Buen servicio. Gracias.

Cons:

Sin comentarios negativos.

2026-04-13 via Nuitee
D
Diana solo_traveller co
8
2026-04-12 via Nuitee
M
Manassevitz solo_traveller co
10
2026-04-12 via Nuitee
K
Karito family_with_children co
10
2026-04-11 via Nuitee
P
Paola couple co
10
2026-04-11 via Nuitee
D
David family_with_children co
9
2026-04-08 via Nuitee
W
Wilson family_with_children co
10
2026-04-08 via Nuitee
B
Bolaños couple co
9
tranquilidad y seguirdad
Pros:

ubicación y cercanía al lugar doonde requería hacer la diligencia

Cons:

a nivel general bien, nos gustó

2026-04-05 via Nuitee
M
mauricio couple co
5
2026-04-03 via Nuitee
B
Bolaños couple co
9
Es un excelente hotel, todo muy limpio y comodo, el desayuno muy rico, y seguro para parquear
2026-03-30 via Nuitee
D
DIAZ couple co
10
2026-03-30 via Nuitee
C
CARLOS FERNANDO solo_traveller co
9
Estancia agradable
Pros:

La amabilidad del personal

Cons:

Todo estubo bien

2026-03-28 via Nuitee
C
Carlos couple co
7
2026-03-28 via Nuitee
M
MAYRA EUGENIA family_with_children co
10
2026-03-27 via Nuitee
J
Julieta solo_traveller co
5
Me hospedo por la ubicación
Pros:

La ubicación y la atención del personal en la recepción

Cons:

El desayuno regular, la atención en la cocina sigue siendo pésima, entregan solo una toalla de cuerpo, al menos deberían entregar también la de manos. La luz blanca cansa demasiado y los baños todos se inundan, noté que las rejillas de las duchas se tapan y la cisterna estaba atorada

2026-03-25 via Nuitee
Y
Yohana family_with_children co
7
2026-03-23 via Nuitee
D
David family_with_children co
10
2026-03-22 via Nuitee
C
Cobos couple co
10
Pros:

Recepcion 24 horas, desayuno incluido, ascensor

Cons:

El agua caliente no funciono bien

2026-03-22 via Nuitee