Hotel Castellana Inn

Hotels
8.6 (624 reviews)
CR 49 94-38 , Bogotá , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Inadequate restaurant service
Room arrangement problems

Categories

Cleanliness
7.49
Multiple reviews indicate issues with cleanliness, including inadequate housekeeping and unclean bathrooms.
Service
9.46
Overall service was positively described, especially by those mentioning the friendly reception staff.
Location
9.5
Frequent positive mentions highlight the excellent location of the hotel.
Room Quality
8.45
Some reviews indicate satisfactory room quality despite specific issues like bed arrangements.
Amenities
8.48
Amenities were generally well-rated, although there were complaints regarding breakfast availability.
Value for Money
8.44
Reviews suggest the hotel provides decent value, particularly at the lower booking rates.
Food and Beverage
7.99
Breakfast and food service received some complaints but also positive remarks for quality.
Overall Experience
8.96
The overall experience was rated positively, although certain areas needed improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:44

Property Description

Convenient Location
Hotel Castellana Inn is ideally situated just a 5-minute walk from Parque de la 93 park, offering easy access to nearby attractions and commercial centers.

Comfortable Accommodation
Enjoy a tranquil stay in our rooms featuring private bathrooms and flat-screen cable TVs, providing the perfect retreat after a day of exploration.

Exceptional Amenities
Guests benefit from complimentary local calls, 24-hour front desk assistance, a lift for convenience, and a fitness center for relaxation during your stay.

Plan your visit to Bogotá and experience the convenience and comfort of Hotel Castellana Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 624 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
N
Nelson Eduardo • solo_traveller • co
10
Tranquilidad
Pros:

Excelente ubicación fácil acceso cómodo amables excelente servicio.

Cons:

Todo excelente

2026-05-05 • via Nuitee
E
Esteban Rincon • family_with_children • co
9
Cómoda estancia y bien ubicado
Pros:

La habitación tiene una cama con colchón y almohadas comodas. Esta bien ubicado con acceso facil al sistema integrado de trasporte para ir al centro de la ciudad

Cons:

el desayuno solo era de huevos y pan
Ojala den la opcion de arepa y queso

2026-05-05 • via Nuitee
B
Bolaños • family_with_children • co
9
En general bien
Pros:

cercanía a la estación calle 100, habitación cómoda, tranquila, seguridad, familiar

Cons:

La recepcionista, al ingresar manifestó que nos llevaría las toallas a la habitación al igual nos dio una tarjeta, en caso de alguna duda o inquietud que le llamaramos, justificó que aún no había teléfono por ser una habitación nueva; sobre las 7:00 pm se requería las toallas, se insistió en llamar a los números de contacto que nos dio, pero nunca contestó ni tampoco nos llevó las toallas; nos tocó bajar a recogerlas. Lo ideal es estar atenta y cumplir con lo que expresa, esto genera inconformidad. También debería que dispongan de una toalla pequeña para las manos y los pies, ya que al salir de la ducha se moja el piso

2026-05-05 • via Nuitee
I
Iliana Patricia • solo_traveller • co
10
Pros:

La amabilidad del personal, muy considerados y atentos. El desayuno es muy rico, habitación cómoda. Recomendadisimo

2026-05-04 • via Nuitee
L
Linares • solo_traveller • co
10
Pros:

Lo que más me gustó fue la ubicación y el precio.

Cons:

Depronto el restaurante estaba muy lleno y no recibimos la atención requerida pero tampoco es grave.

2026-04-30 • via Nuitee
C
Cruz • couple • co
10
2026-04-29 • via Nuitee
J
John • couple • co
10
2026-04-28 • via Nuitee
G
gonzalez rodas • couple • co
9
Pros:

Todo

2026-04-27 • via Nuitee
B
borges • couple • co
4
No volveríamos a ese lugar
Pros:

La ubicación

Cons:

Mala la atención, estaban haciendo reparación dentro de la instalación del hotel mucho ruido

2026-04-25 • via Nuitee
L
Laura • family_with_children • co
9
2026-04-23 • via Nuitee
L
Laura • family_with_children • co
9
Pros:

El desayuno, las habitaciones

Cons:

El tiempo de salida, antes era a la 1 y ahora lo cambiaron hasta las 12

2026-04-23 • via Nuitee
V
Victor • couple • co
10
2026-04-22 • via Nuitee
J
Jairo • solo_traveller • gt
9
Pros:

Ubicación, atención y servicio del personal

2026-04-17 • via Nuitee
E
Edwin • couple • co
8
2026-04-17 • via Nuitee
F
FERNANDO • family_with_children • co
9
Pros:

Buen servicio. Gracias.

Cons:

Sin comentarios negativos.

2026-04-13 • via Nuitee
M
Manassevitz • solo_traveller • co
10
2026-04-12 • via Nuitee
D
Diana • solo_traveller • co
8
2026-04-12 • via Nuitee
P
Paola • couple • co
10
2026-04-11 • via Nuitee
K
Karito • family_with_children • co
10
2026-04-11 • via Nuitee
W
Wilson • family_with_children • co
10
2026-04-08 • via Nuitee