Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel and gardens
Spacious and clean rooms
Cons:
High prices for food and beverages
Inconsistent food quality

Categories

Cleanliness
9.28
Room was spotless, aligning with expectations for a high-end hotel.
Service
9.75
Friendly and attentive staff contributed to a wonderful stay.
Location
9.29
Beautiful surroundings and a historic site, enhancing the overall experience.
Room Quality
9.24
Spacious room with old world charm; largely favorable feedback.
Amenities
9.27
Gorgeous gardens and good breakfast selections highlighted the amenities.
Value for Money
8.73
Some food and drink prices were deemed high but the overall experience justified the cost.
Food and Beverage
8.28
Mixed reviews on food quality, with some dishes disappointing.
Overall Experience
9.75
Overall a wonderful stay with a few minor issues, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:41

Property Description

Luxurious Victorian Landmark

Historic Charm: Immerse yourself in the enchanting history of Sofitel Winter Palace Luxor, where the discovery of Tutankhamun's tomb adds an air of mystery and intrigue to your stay.

Tranquil Oasis: Escape to a serene paradise within the hotel's lush gardens and exquisite pool area, offering a peaceful retreat amidst the wonders of ancient Egypt.

Timeless Elegance: Experience the fusion of French regency style and Nile mystique, creating a captivating ambiance that has charmed royalty and guests alike for generations.

Book now to indulge in the opulence of Sofitel Winter Palace Luxor and create unforgettable memories in this iconic Egyptian gem.

Important information:

The New Year's Eve Gala Dinner on December 31 is compulsory, priced at $355 per adult and $175 per child aged 6 to 12.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LXR

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 794 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.75
S
Sidi Mohammed • solo_traveller • eg
1
OLD and NOT WORST!
Pros:

very old and not worth at all

Cons:

very old and not feel like 5 stars!
2 stars maximum

2026-04-25 • via Nuitee
E
Esther • couple • ch
10
2026-04-24 • via Nuitee
C
Celine • couple • at
4
Extremely overpriced and rude
Pros:

Beautiful, historic building but not maintained at all!

Cons:

No maintenance, rude staff, as women we felt uncomfortable at times. Male staff was very intrusive and harrassing. The young woman at the reception was extremely rude and unfriendly. Two male staff were harassing us on the street and running after us. The food was not good. We would absolutely not recommend staying there. For female travelers we would overall not recommend Egypt.

2026-04-19 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-04-18 • via Nuitee
L
Lionel-Marie • family_with_children • ch
9
That was a wonderful hotel
Pros:

The architecture

Cons:

The hotel need to be renovated

2026-04-12 • via Nuitee
M
Maude • family_with_children • be
10
2026-04-12 • via Nuitee
N
Nicolas • family_with_children • ch
8
2026-04-11 • via Nuitee
G
Gabriel • extended_group • ca
10
Une touche d’histoire
Pros:

Un magnifique hôtel remplie d’histoire!
Très confortable, plaisant et relaxant!
Les employés sont très courtois et professionnels.
Le jardin, la piscine et les coins relaxations sont très propres comme tout l’hôtel.
Le petit déjeuner très bien servie dans une atmosphère calme et agréable!
Recommande chaleureusement!

2026-04-11 • via Nuitee
K
Kokoro • family_with_children • us
9
2026-04-10 • via Nuitee
N
nicola • couple • it
9
Pros:

Posizione staff servizio

Cons:

Il prezzo del bar interno ROYAL BAR è fuori scala anche per europei

2026-04-09 • via Nuitee
P
Pierre-Olivier • couple • ch
8
2026-04-07 • via Nuitee
K
Katrin • couple • de
5
2026-04-07 • via Nuitee
M
Maddalena • extended_group • it
2
Una volta era un grande albergo, ora andrebbe rifatto completamente
Pros:

La struttura è decadente e assolutamente non in linea con una struttura 5 stelle quake si professa di essere

Cons:

Le camere sono vecchie, rumorose, arredate in modo inappropriato (moquette vecchia e polverosa, armadio ottocentesco cigolante) e inefficiente (prese elettriche appoggiate sui comodini, mancanza di ogni possibile accessorio utile ai device moderni). In tutto questo, che magari qualcuno apprezza per un supposto fascino retrò, però i servizi tipo drink al bar sono costosissimi, al di fuori di ogni equilibrato rapporto qualità/prezzo e sicuramente al di fuori di questa atmosfera che vorrebbe essere alla Agatha Christie ma che sembra più da RSA per anziani da rapinare.

2026-04-06 • via Nuitee
P
PRAVEEN KUMAR • family_with_children • in
10
Amazing hotel! 10/10
Pros:

The place is unique and decorated beautifully. The staff are amazing. The garden is so beautiful.

Cons:

Nothing.

2026-04-06 • via Nuitee
J
J8549CDdomenicof • Family
2
Avoid this place until fully refurbished
Pros:

The hotel is in tragic conditions. Délabré, run-down and decadent have now a new meaning after seeing how Sofitel is running this historic place. The manager and the owner should be ashamed of the state of the facilities. We were attracted here by the allure of the hotel’s history but it impossible to enjoy to stay here since the premises are close to fall apart and the carpets in the public areas and the room are very old, dusty and feel dirty. I am sure not a dime was invested in the hotel at least in the last 30 years. I have never been a fan of Sofitel but after staying here I will stay for sure at large from this brand forever.

2026-04-05 • via Tripadvisor
M
Mimi • family_with_children • al
9
The rooms were very small for the price of the room
Pros:

The hotel was a beautifully maintained building both in the interior and in the garden. The hotel had both premium and normal restaurants. We visited each of them and enjoyed the food according to the personal menu. The staff were polite and very willing to help with any information as well as for departure transportation. It was possible to take a tourist tour at the hotel heading towards the Valley of the Kings or the monuments and other tourist destinations of Luxor.

Cons:

The rooms were very small for the price of the room, two people could barely move around in this space. The room overlooked the Nile and the noise from the street was terrifying day and night.

2026-04-04 • via Nuitee
I
ILUVITALY_7 • Family • Cambridge, Cambridgeshire, England
10
an oasis in amongst chaos
Pros:

Took my mum here for 4 nights as part of her birthday 'grand egyptian tour' trip. And it didn't disappoint. From the exceptional staff to STUNNING gardens and wonderful pool area. We had dinner and a fabulous breakfast in Corniche restaurant, both services were lovely. Food beautifully cooked/presented and again service was exceptional. They made a real fuss of mum for her birthday which was greatly appreciated. And the tranquil garden and relaxing pool area made an oasis in the heart of a chaotic city. Thank you all it was magical good old fashioned service and hospitality

2026-04-03 • via Tripadvisor
E
EnotequeM • Couples • Ireland
8
Good in parts
Pros:

Beautiful historic hotel with magnificent gardens. We had a suite which we did not feel was value for money as it was over large, dark, furnished with oddments such as hat stands and occasional tables etc etc. Most disappointing aspect was the 1886 Restaurant which we were sold as a fine dining experience - it was'nt. In short there was no menu, it was fish or fish which for my wife who is allergic to fish made it challenging. We inquired if there was an a la carte menu to be told we had been sold a fixed price menu with no alternatives. This was NOT as advertized. In fairness the hotel did refund us as neither of us ate anything from the limited menu. However by comparison the pool area and informal restaurant was very good as was the club bar. In short the hotel is the classic "curates egg" - good in parts.

2026-03-31 • via Tripadvisor
N
Natalie • couple • be
10
2026-03-30 • via Nuitee
G
Gomon • couple • mt
9
2026-03-29 • via Nuitee