Casa Bugó Centro Histórico Hotel Boutique

Hotels
8.8 (1249 reviews)
Cra 5 #36-93 Calle Cuartel del fijo , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room cleanliness issues
Small room size
Breakfast lacking variety

Categories

Cleanliness
8.01
One reviewer mentioned mosquitoes in the room and that it wasn't very clean.
Service
9.98
Multiple reviews praise the staff for being friendly, accommodating, and attentive.
Location
9.52
The hotel is praised for its great location in the historic center, making access to tours easy.
Room Quality
7.47
Some reviews noted the room was small and had issues with noise from neighboring rooms.
Amenities
9
The small pool and breakfast offerings were sometimes mentioned positively.
Value for Money
8.46
Good value as indicated, but not considered a true four-star hotel by some.
Food and Beverage
8.51
Breakfast received mixed reviews; some found it less satisfactory compared to other hotels.
Overall Experience
9.48
Overall positive experience, with a strong emphasis on staff and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:32

Property Description

Luxurious Stay at Casa BuGo

At Casa BuGo, indulge in a complimentary 10-minute massage upon booking. Relax in the outdoor pool, shared lounge, or garden, all while staying connected with free WiFi. Family rooms and a sun terrace are available for your comfort.

Comfort and Convenience

Enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. The 24-hour front desk, room service, and tour assistance ensure a seamless stay.

Delightful Dining and Nearby Attractions

Start your day with a continental or buffet breakfast. Explore nearby attractions such as Cartagena's Gold Museum and Cartagena's Walls. Book your stay at Casa BuGo for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8.8
Based on 1249 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.48
H
Helen solo_traveller de
10
The perfect place to stay in Cartagena’s Walled City
Pros:

The staff were amazing: from giving me a free super early check-in as my international flight landed early, to the wonderful ladies at breakfast.

The room was small but clean. WiFi worked well. Breakfast was delicious and there were many options to choose from to not eat the same thing every day. Offered water filter and tea/coffee dispenser.

Location was fantastic and felt safe at all times.

Cons:

NA

2026-08-08 via Nuitee
M
maria couple cl
10
2026-08-06 via Nuitee
A
Alvaro Antonio couple lu
10
2026-08-05 via Nuitee
M
María couple es
9
Pros:

Nos gustó mucho la decoración y el desayuno. El horario de la piscina es súper amplio.

Cons:

El personal era educado, pero la chica que nos tocó cuando hicimos el check in no nos explicó demasiado bien como funcionaba el hotel. Un poco más de información no vendría mal.

2026-08-05 via Nuitee
M
Mariano couple ar
10
Excelente todo !!
Pros:

Muy lindo todo

Cons:

Nada por criticar

2026-08-05 via Nuitee
J
Jose couple co
7
Pros:

Es una casa histórica conservada muy bonita y el personal es muy amable.

Cons:

La conectividad en algunos puntos es pésima. Las bebidas calientes no tienen buen sabor ( Café, Chocolate). Las opciones de desayuno son regulares. La arepa e’ huevo no le hace honor a la tradicional costeña.

2026-08-05 via Nuitee
V
veronica mariana solo_traveller ar
9
El lugar perfecto para relajarse y refrescarse
Pros:

Es un lugar de ensueño, decorado con muy buen gusto en cada detalle. Son muy amables quienes trabajan allí además, te sentís en tu casa y se esmeran para responder a cada necesidad

Cons:

Nada! Me gustó todo

2026-08-04 via Nuitee
A
Andrea Aurelia Rodríguez solo_traveller es
10
Pros:

El personal es excepcional

Cons:

Que no dejen al personal bañarse en la piscina.

2026-08-02 via Nuitee
I
Isabella couple au
10
Pros:

Such a beautiful property and the staff were beyond lovely and helpful. Wish we could have stayed longer !

2026-08-02 via Nuitee
J
Jenny couple co
10
2026-08-02 via Nuitee
O
OLGA LUCIA family_with_children co
10
Excelente servicio y hermoso hotel
Pros:

Muy cómodo y tranquilo

Cons:

.

2026-07-25 via Nuitee
J
Julian family_with_children co
8
Super buen alojamiento
Pros:

Super bien y muy buen desayuno

Cons:

Por un momento no había agua

2026-07-25 via Nuitee
O
OLGA LUCIA family_with_children co
10
2026-07-25 via Nuitee
G
Gabriela couple co
10
Pros:

Hermoso, muy bien ubicado, muy limpio habitaciones amplias los baños son toda un experiencia. Un lugar espectacular para descansar

2026-07-25 via Nuitee
M
Marcelo Coppola solo_traveller uy
10
Pros:

Muy rico el desayuno, excelente ubicación. Habitaciones muy lindas, la piscina también.

2026-07-24 via Nuitee
C
COLIN couple au
8
2026-07-23 via Nuitee
S
Sylvie solo_traveller ch
9
2026-07-22 via Nuitee
E
Eussen solo_traveller nl
8
Sfeervol verblijf, klantgerichtheid kon beter
Pros:

Gezellige en sfeervolle plek en kamers

Cons:

Ze hielden vast aan inchecktijd van 15.00 uur terwijl we om 11 uur aankwamen

2026-07-22 via Nuitee
D
duque solo_traveller co
4
Pros:

Sitios de interés cercanos

Cons:

Un hotel sin ascepsia, la ropa de cama huele a sudor, tal parece que no la cambian cuando otros huéspedes entregan. La chapa de la puerta desajustada lo cual genera inseguridad. La piscina está totalmente llena de moho en las juntas. En la recepción hay un cafetín que no te inspira tomarte un café ahí.

2026-07-21 via Nuitee
E
Edwher solo_traveller pe
8
Pros:

Ubicación

Cons:

Desayuno escaso y baja calidad

2026-07-19 via Nuitee