Sentido Apollo Palace and Waterslides

Amazing place to stay food and drinks were great. 3 lovely pools, restaurant in side and so much to do. We had the best time.

Gut

Very pleasant relaxed atmosphere. Wide range of food and drinks. A little entertainment. 3 pools including water slides.

We stayed at the Apollo Palace on half board basis. The food was delicious, plenty to choose from and always fresh.
We found all the staff friendly and very helpful, not that we had any issues. The hotel grounds are well kept and the room was a nice size and clean.
The hotel is in a great location for the local shops and restaurants.The back of the hotel leads to the beach and the boats which you can book many different trips on.
We thoroughly enjoyed our stay and would highly recommend The Apollo Palace.

Wir haben ein Standard Zimmer für 2 Personen in diesem Hotel gebucht, was wir am Ende aber bekommen haben, war alles andere als Standard. Das Hotel wird mit 5 Sternen beworben, was im Nachhinein nicht verständlich ist.

Das Zimmer ist schmutzig gewesen, der typische Chlor Geruch kam einen sofort in die Nase. Am ersten Tag gab es in der Dusche nur kaltes Wasser. Der Boden besteht aus Fliesen, darauf lag ein speckiger film. Das Doppelbett besteht aus zwei zusammen geschobenen Betten, die so hart sind das man gleich auf dem Boden schlafen könnte. Die Bettdecke hatte Flecken.
Darüber hinaus liefen mehrere Ameisen über den Boden. Abschließend kann man nicht verstehen, wie die positiven Bewertungen zustande gekommen sind.

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I was impressed with the food and drinks with the all inclusive package, it really was above my expectations.

Pools are good and kids loved the slides.

Evening entertainment not to my taste but people seemed to enjoy it.

Some staff better than others, a few resting b*tch faced bar staff but overall not too bad.

The one thing that did annoy me was our 2 bedroomed apartment only had curtains in one bedroom. I asked for a second set but for some reason the hotel couldn't find anything on the first night. I had to chase the hotel on the second day. They did arrive, but for a 5 star hotel I would expect this is something they should have done.

Some finishing in the rooms were poor and not consistent with what I would expect from a 5 star hotel.

I joined last minute with my daughter and her family although I was half board she went all inclusive , the food was the same each day the restaurant was noisy , like a free for all , not relaxing one fridge which you had to queue up at to serve yourself with ice cream which everyone had their hands in , absolutely disgusting young children struggling to serve themselves it was like feeding time at the Zoo
The whole week I never had my room cleaned once , each day I came back I had to empty my own bins and try and look for somewhere to dispose of the rubbish, several times I joined my daughter and her family for a drink the bar staff were either on there phones and when they did server quite rude like it was an effort, there was an elder waiter her partner asked for two cocktails he refused on several occasions stating she had to come and get her own , the children could only have a drink or an ice cream they couldn’t have both together , on a few occasions the elder waiter got quite stroppy her partner asked for two of these strawberry cocktails which are shaken with crushed ice he refused just poured it in a glass with ice cubes and handed the glass, the surrounding gardens where you spent most day bins where full , the only staff that were helpful were the receptionist in all fairness they were very polite but as for 5stars I’ve stayed in better 3 Stars

We enjoyed our stay and wish we'd had a few more days. The kids loved the pool, waterslides, beach and other amenities. The food was good, and the staff was helpful. We would recommend a visit!

The resort was absolutely perfect for our kids - they were obsessed with the pools, playground was great (when it was cool enough to use), ac was strong when we needed to retreat from the heatwave that happened during our stay. I didn’t realise how big the place was until we went to the dining hall but it is all spaced out well that when you’re in your apartment you don’t feel like you’re in a massive complex. Food options were pretty good too but we also ate out lots as so many good local options. Mesongi town and beach was also a big hit with everything in walking distance.

Nice enough for a family stay. The kids really enjoyed it! Busy at meal times, as can be expected. There was a nice variety of choices. We much preferred the pool area on the kids world section, it was rather unkempt on the other side. The evening entertainment was good. The grassy areas need more attention to keep them neat.

Ci siamo trovati molto bene, hotel molto bello. con giardini bellissimi, cibo ottimo, disponibilità di alimenti per perone con allergie alimentari (es. latte vegetale) personale molto gentile. La camera non grande ma molto carina, ho apprezzato la zanzariera e il ventilatore a soffitto (c'è anche l'aria condizionata) e il patio sul giardino. Davvero ottimo, peccato che per via delle cancellazioni di Easyjet alla fine abbiamo perso 2 giorni di ferie.

The hotel itself is in a lovely location near the beach, pool areas are nice and waterslides are great for the kids. The animation team and bar staff are lovely and do a great job.
Unfortunately the food is awful. I have stayed in several all inclusives before and this did not match up. For a 10 night stay, we had breakfast about 3 times and ate out for dinner about 6 times. They could really do with themed nights or live cooking stations. Same food every day and really strange options. No cold meat available at lunch so you can't even make sandwiches.
Cleaniness of toilets by the Blue Bar and Snack Bar is awful. They are absolutely filthy, constant pool of water in them. Also for the whole time I was there, there was no soap available to wash your hands in there. Staff from ice cream stand and bar are using these toilets too and obviously cannot wash their hands properly.
The management walk around all day giving orders but seem to have no interest in feedback or helping their staff. Not a great impression overall from management, could do better.

This hotel wasnt the worst however, it is not a 5* hotel. It didnt give the 'luxurious' feel a 5 star hotel should.
Although there were a few restaurants around, the location wasnt the greatest. It felt as though I was in the middle of India.
Just a couple things I wish I knew before I booked.
- reception was underwhelming, just a marble reception room with ikea like sofas
- The food wasnt great - i literally ate pasta and chips everyday (twice a day)
- It is not the cleanest hotel - around the pool bars etc
- The pools are TOO cold to even enjoy a swim (your body literally hurts when standing in there).
- Our room was not cleaned for a couple days.
Nevertheless, we had one of the newest rooms so couldnt fault this and the staff were very friendly.

This is an older hotel but has recently been renovated so the rooms and public areas are in excellent condition. We were all-inclusive and the meals and drinks were varied and very good. Overall, couldn't really fault anything with hotel.

I would like to congratulate the effort by all the catering staff to work with the cheapest ingredients available and render them almost tasteless, bland and free of any texture for our entire 12 day stay

All inclusive drinks did not include known brands and were tasteless. The included red wine served freezing cold is like vinegar at room temperature. Decent beer is extortionately priced. The only coffee available is out of a machine dispensing powdered coffee with powdered milk

Our 1st room had threadbare sheets with holes and a broken curtain.
2nd room better but still very cheap furniture and no door between the bathroom and the bedroom
No toiletries provided

Pools sun loungers and umbrellas were worn out and side tables rarely cleaned.

The gardening standards were the same as a bankrupt English council’s park. Grass growing deep under sun loungers and growing to seed in many areas and bushes not trimmed in months

Swimming was great and good breakfast buffet

This hotel had a friendly, hard working staff whose goal was to make it’s guests stay enjoyable. The food was very good with lots of variety and themed evenings such as seafood night. The bungalows were comfortable with great air conditioning and the pools were numerous to fit groups with children as well as having an adults only pool. They even had seating for dining in an adults only area. We traveled with a child with disabilities and found the resort very accessible. There is a small beach within a 5 minute walk as well as a couple of small stores for food and souvenirs. There are also a few good local restaurants close by. This town is quaint and quiet and the resort was comfortable and generous with food and drink. If I were to say anything slightly negative it would be that the umbrellas and chairs near the children’s pool area could use some updating. Overall, a wonderful resort with fabulous staff.

Very good all inclusive

Can't fault this resort on anything. So clean. So friendly. Great choice of pools. Food was brilliant with lots of variety that changed daily. Local beaches were nice. A bit pebbly but felt really safe. No hawkers. Can't wait to go back