Clarion Pointe Sevierville-Pigeon Forge

Hotels
8.2 (1243 reviews)
1020 Parkway , Sevierville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Uncomfortable beds
Limited breakfast options
Parking issues

Categories

Cleanliness
8.49
Numerous reviews mention that the hotel was clean, which is commendable.
Service
8.76
Staff were frequently noted as friendly and accommodating.
Location
9
Guests praised the perfect location for accessing nearby amenities.
Room Quality
7.95
While some reviews indicated discomfort with beds, many found the rooms good overall.
Amenities
7.48
Amenities were mentioned but several needed improvement, such as breakfast options.
Value for Money
7.94
Generally perceived as decent for the price, with minor issues.
Food and Beverage
7.79
Breakfast received mixed reviews, with some improvements needed.
Overall Experience
8.15
Overall experience was solid, with a few noted issues but many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:18

Property Description

Convenient Location and Access to Attractions
Located near Pigeon Forge, Gatlinburg, and Knoxville, the Clarion Pointe Sevierville-Pigeon Forge offers easy access to popular attractions like Great Smoky Mountains National Park and Dollywood. Discounted tickets are available for Dollywood and Splash Country at the front desk.

Nearby Entertainment and Dining Options
Enjoy shows at venues such as Dixie Stampede and Country Tonite Theatre, or explore points of interest like Titanic-World's Largest Museum Attraction. With a variety of local specialty shops and dining options nearby, including the on-site Flapjacks restaurant, guests can immerse themselves in the local culture.

Abundant Amenities and Services
Guests can indulge in a free breakfast buffet, relax by the outdoor heated pool, and make use of complimentary amenities like wireless internet access and local calls. The spacious guest rooms are equipped with all the essentials for a comfortable stay, including coffee makers, refrigerators, and extended cable television.

Book your stay at the Clarion Pointe Sevierville-Pigeon Forge for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that extra charges apply for guests that bring pets. These charges apply per pet per night and are to be paid upon check-in. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 14, 2026 until Mon, May 24, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.2
Based on 1243 reviews
Cleanliness: 8.49
Service: 8.76
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.79
Overall Experience: 8.15
C
Cheryl solo_traveller us
7
2026-08-28 via Nuitee
G
Gail family_with_children us
5
Served its purpose, a place to sleep.
Pros:

This hotel has superb staff, excellent!! And it has a good location. Easy access for all sorts things to do.

Cons:

This hotel has a stale odor. The room I was in the carpet smelled . I know a lot of the guest had dogs that weekend. I don’t dislike animals (pets) but if I had looked into more and saw that dogs were welcome, I would’ve chosen another hotel. The room next to me their dog was barking but the staff took care of it immediately. Which was good.

2026-08-28 via Nuitee
S
Stephanie family_with_children us
10
2026-08-27 via Nuitee
S
Sidney solo_traveller us
10
Pros:

Staff was friendly and very helpful.
Beds was very comfortable
Breakfast was very good my husband loved the gravy biscuits

Cons:

Didn't much like the shower

2026-08-23 via Nuitee
M
Michael solo_traveller us
10
Pros:

Loved the shower. The before was comfy.

Cons:

Nothing

2026-08-23 via Nuitee
S
Sherry couple us
8
Pros:

Price, convenience, friendly staff. Bed and pillows were comfortable.

Cons:

Mildew in the bathtub.

2026-08-22 via Nuitee
M
Melissa solo_traveller us
10
2026-08-22 via Nuitee
S
Santonyette solo_traveller us
4
The visit was terrible and we were uncomfortable.
Pros:

Location was fine

Cons:

1 room across from mine didn’t have screens in the windows so a child was hanging out the window. The room were so tiny and stuffy.

2026-08-21 via Nuitee
S
Shelle family_with_children us
5
Overall it was ok but the price was not worth it
Pros:

Location and friendly staff

Cons:

Was not as clean as expected

2026-08-20 via Nuitee
D
DeAnna couple us
7
2026-08-19 via Nuitee
J
JENNIFER solo_traveller us
8
2026-08-18 via Nuitee
F
Fredrick couple us
7
2026-08-18 via Nuitee
C
Carla couple us
7
Adequate
Pros:

The breakfast was great and staff was friendly.

Cons:

There felt like a dampness in the air. The bathroom set up is a challenge. The sink area is carpeted and the shower and toilet area are separate but very small. The fitness area was terrible. 3 pieces of equipment and the treadmill made a terrible thumping noise. Unable to do run indoors.

2026-08-18 via Nuitee
S
Samantha couple us
10
2026-08-17 via Nuitee
R
Roger couple us
4
They gave me a same cancelation and still charge me
Pros:

Nothing

Cons:

Check two rooms they smell like pet so they give me a same cancellation but still charge me

2026-08-13 via Nuitee
R
Russ couple us
8
2026-08-12 via Nuitee
R
Russ couple us
8
2026-08-12 via Nuitee
X
Xiang family_with_children us
10
2026-08-10 via Nuitee
M
Mary solo_traveller us
7
2026-08-10 via Nuitee
Q
Quirino Olvera solo_traveller us
10
2026-08-10 via Nuitee