Home Hotel Bilan

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Strawberry
8.6 (2161 reviews)
Karlbergsgatan 3 , Karlstad , se

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Comfortable ambiance
Cons:
Some rooms small
Occasional noise from above

Categories

Cleanliness
8.54
General sentiment from the reviews indicates cleanliness was appreciated.
Service
9.01
Positive remarks about the staff being friendly and attentive.
Location
8.75
Mentioned as central and convenient, enhancing the experience.
Room Quality
8.3
Some complaints about room size, but overall comfort mentioned.
Amenities
8.53
Amenities like breakfast were noted as good.
Value for Money
8.39
Many reviews described the hotel as being good value for the money.
Food and Beverage
8.64
Food quality received frequent praise, though some items were noted as average.
Overall Experience
8.61
Overall positive experiences with various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:28

Property Description

Unique Experience at a Former County Prison
Experience a stay like no other at Clarion Collection Hotel Bilan, a former county prison turned into a unique hotel located just a stone's throw away from Karlstad's popular shopping street.

Refurbished Prison Cell Rooms
Each room at Hotel Bilan is a refurbished prison cell, blending historic charm with modern amenities such as free WiFi, flat-screen TVs, and work desks. Enjoy the unique ambiance of exposed beams and high ceilings during your stay.

Relaxation and Dining
Indulge in a buffet breakfast and light evening meal, served daily, and unwind in the garden terrace or sauna. The hotel's central location near Stora Torget Square and the Central Station makes it the perfect choice for your stay in Karlstad.

Ready to experience this one-of-a-kind hotel? Book now and make your stay memorable.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 150 per day.

Location

Guest Reviews

8.6
Based on 2161 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.64
Overall Experience: 8.61
L
Love • solo_traveller • se
7
2026-07-18 • via Nuitee
M
maaltenceter • family_with_children • be
10
Goed zowel kamer, eten als personeel
Pros:

Het feit dat dit gebouw vroeger gevangenis een nieuwe geslaagde invulling als hotel heeft gekregen

Cons:

Het lawaai buiten van de plaatselijke jeugd, na middernacht wel stil geworden
Ook goederentrein passeert regelmatig

2026-07-18 • via Nuitee
V
Vidar • couple • no
5
2026-07-18 • via Nuitee
L
Lasse • family_with_children • no
2
Pros:

Ingen ting - oppholdet ble ødelagt av at jeg føler meg lurt. Se kommentar under.

Cons:

Jeg bestilte rom til 2 voksne og et barn på 14 år i egen seng på rommet.

To dager før jeg skal bo på hotellet får jeg beskjed om at jeg måtte betale 350 SEK for egen seng til barn. Dette synes jeg er svindel fra Strawberry.
Dette må komme tydeligere frem når man bestiller. Jeg føler meg lurt.

Kommer ikke til å bo på noen Strawberry hotell igjen.

Kommer også til å rapporter inn dette til Booking.com

2026-07-17 • via Nuitee
T
Tove • solo_traveller • no
9
2026-07-17 • via Nuitee
U
ULTRA👊 • solo_traveller • de
8
2026-07-17 • via Nuitee
F
Fredrik • solo_traveller • se
7
2026-07-17 • via Nuitee
N
Nils-Erik • solo_traveller • se
8
Cons:

Saknar AC

2026-07-16 • via Nuitee
K
Kari Tvedt • solo_traveller • no
10
2026-07-16 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-07-15 • via Nuitee
L
Leo • solo_traveller • se
5
2026-07-15 • via Nuitee
L
Lise-Lotte • couple • se
10
2026-07-15 • via Nuitee
H
Helene • couple • se
9
Pros:

Läget är perfekt 👍

Cons:

Saknar AC - det var väldigt varmt

2026-07-15 • via Nuitee
B
bakka • solo_traveller • no
9
Pros:

Comfortable bed.
Excellent staff.
Good standard.

Cons:

Room and bath was ok, but not big.

2026-07-14 • via Nuitee
S
Susanne • couple • se
10
Jättenöjd med hela vistelsen😄👍
Pros:

Rent och snyggt boende med gångavstånd till det mesta. God mat och fantastisk frukost. Trevlig personal och väldigt prisvärt.😄

Cons:

Gillade precis ALLT med boendet😄

2026-07-14 • via Nuitee
P
Peter • extended_group • se
10
Pros:

Perfekt läge, rent, snyggt, välvårdat, bekvämt. Jättebra frukost och lika god middag på kvällen. Mycket trevlig och hjälpsam personal.

Cons:

En petitess men wifi-signalen räckte inte till riktigt på 3:e våningen. Kopplades bort titt som tätt.

2026-07-14 • via Nuitee
L
Lars • couple • se
9
Det var bra!
Pros:

Fräscht, bra läge.

Cons:

Trångt i matsalen. Korta mat-tider.

2026-07-14 • via Nuitee
I
Ingeeik • solo_traveller • no
9
Fengslende overnatting i sentrum
Pros:

Kort vei til byen. Spennende historie. Bra med med middag, fika og frokost inkludert.

Cons:

Kanskje noe mer plass i "luftegården", evt. takterrasse.

2026-07-14 • via Nuitee
B
Birgitte • solo_traveller • se
8
2026-07-14 • via Nuitee
M
Manneby • couple • se
10
Pros:

Allting var toppen! Fantastisk trevlig personal, 2 middagar som var så goda o jättefin frukost. Det här hotellet ska jag rekommendera till alla mina vänner!

Cons:

-

2026-07-13 • via Nuitee