Home Hotel Bilan

Hotels
Strawberry
8.6 (2018 reviews)
Karlbergsgatan 3 , Karlstad , se

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Sauna
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Comfortable ambiance
Cons:
Some rooms small
Occasional noise from above

Categories

Cleanliness
8.54
General sentiment from the reviews indicates cleanliness was appreciated.
Service
9.01
Positive remarks about the staff being friendly and attentive.
Location
8.75
Mentioned as central and convenient, enhancing the experience.
Room Quality
8.3
Some complaints about room size, but overall comfort mentioned.
Amenities
8.53
Amenities like breakfast were noted as good.
Value for Money
8.39
Many reviews described the hotel as being good value for the money.
Food and Beverage
8.64
Food quality received frequent praise, though some items were noted as average.
Overall Experience
8.61
Overall positive experiences with various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:28

Property Description

Unique Experience at a Former County Prison
Experience a stay like no other at Clarion Collection Hotel Bilan, a former county prison turned into a unique hotel located just a stone's throw away from Karlstad's popular shopping street.

Refurbished Prison Cell Rooms
Each room at Hotel Bilan is a refurbished prison cell, blending historic charm with modern amenities such as free WiFi, flat-screen TVs, and work desks. Enjoy the unique ambiance of exposed beams and high ceilings during your stay.

Relaxation and Dining
Indulge in a buffet breakfast and light evening meal, served daily, and unwind in the garden terrace or sauna. The hotel's central location near Stora Torget Square and the Central Station makes it the perfect choice for your stay in Karlstad.

Ready to experience this one-of-a-kind hotel? Book now and make your stay memorable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 150 per day.

Location

Guest Reviews

8.6
Based on 2018 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.64
Overall Experience: 8.61
A
Anders solo_traveller se
10
Utmärkt efter intensiva arbetsdagar
Pros:

Centralt, stort rum. Kul med museum.

Cons:

Jag är konservativ vad gäller bastu. Jag förväntar mig inte en spa-upplevelse

2026-02-14 via Nuitee
D
Dahlin couple se
10
allt bra
Pros:

Jättebra

2026-02-11 via Nuitee
J
Jörgen couple se
9
2026-02-10 via Nuitee
M
Micael couple se
9
Pros:

Allt!

Cons:

Lilte mjuka och smala sängar.

2026-01-31 via Nuitee
E
Elisabeth couple se
9
Vi hade en mycket trevlig vistelse i Karlstad
Pros:

Jättegod kvällsmat och frukost. Mycket bra läge när vi skulle till Nöjesfabriken. Gångavstånd, ca 5 min. Mycket trevlig personal

Cons:

Lite smal säng, men den var dock komfortabel

2026-01-29 via Nuitee
J
jonas solo_traveller se
9
2026-01-28 via Nuitee
P
Per solo_traveller se
8
Pros:

Frukost som hade "allt". God start på dagen.

2026-01-20 via Nuitee
C
Christer couple se
7
Bra. Se kommentar ovan
Pros:

Utmärkt frukost

Cons:

I tillbyggnaden på rastgården var rum och säng i minsta laget för två vuxna personer.

2026-01-19 via Nuitee
M
Monica couple se
8
Pros:

bra frukost

2026-01-19 via Nuitee
X
Ximena extended_group se
7
It was nice. It can improve :)
Pros:

The food was good, and it was quite close to town.
It was interesting about the history and small museum in the hotel.

Cons:

The room was warm and had no air conditioning (but a fan).
During breakfast and dinner, it was difficult to find a place to sit. It would be helpful to have someone to seat people or a larger space.

2026-01-19 via Nuitee
C
Christian solo_traveller se
10
2026-01-19 via Nuitee
A
Agneta family_with_children se
8
Pros:

Bästa frukosten och supertrevlig personal!
Intressant med fängelsemuseet!

Cons:

Det skulle varit mörkare rum med mörkare gardiner!

2026-01-19 via Nuitee
L
Linda family_with_children se
7
Trivdes bra, spännande miljö
Pros:

Unik historia

Cons:

Slitet

2026-01-19 via Nuitee
K
Kristian extended_group no
7
Pros:

God frokost og fint bygg

Cons:

Renhold rundt dusjen var ikke helt 100. Hadde ikke fått baderomskåpe som alle av mine reisende hadde fått på sine rom

2026-01-19 via Nuitee
C
Camilla family_with_children se
10
Helt fantastisk.
Pros:

Precis allt, så trevlig och tillmötesgående personal. Så otroligt fin mat och frukost.

Cons:

Allt vi är verkligen såååå nöjda

2026-01-19 via Nuitee
A
Annika couple se
8
Mycket prisvärt och en positiv överraskning var utomhusloungen.
2026-01-19 via Nuitee
C
Carolina extended_group se
4
Irriterande
Pros:

Nära till centrum + parkeringsmöjligheter.

Cons:

Tillkommer extraavgifter som inte finns i bokningsbekräftelsen eller boendekostnaden. Hotellet uppger att de mejlar ut uppgifter om extrasumman som tillkommer men vi fick aldrig det mejlet och extrasumman står inte heller på bokningsbekräftelsen. Skitdåligt och oprofessionellt!

2026-01-19 via Nuitee
A
Anna family_with_children se
8
Pros:

Frukosten var jättebra men då vi hade bokar senaste sittningen var det slut på vissa saker som ägg t ex och och väldigt lite kvar av all lagad mat som t ex bacon och äggröra . Jag tycker att det var så bra att det hela tiden fanns kaffe på hotellet

2026-01-19 via Nuitee
B
Bruno couple se
8
Trevlig personal, centralt perfekt för oss
Pros:

God frukost.
Trevligt område

Cons:

Lite tidspress med frukosten.

2026-01-19 via Nuitee
B
Bo solo_traveller se
8
2026-01-19 via Nuitee